I like how SureCam lets us know the whereabouts of our 130 vehicles at any given moment. Our account rep, Brock Wright, is amazing, and the features they've added specifically for our company are really valuable. They've been working on the coaching feature to ensure it works with our company boilerplate. Pricing was a huge factor for us in choosing SureCam, and I appreciate that SureCam provides cameras and telematics in one unit rather than having two devices in each vehicle. The initial setup was very easy; they worked with us to transfer our vehicle info, and the installation of cameras was fairly simple as well. Review collected by and hosted on G2.com.
SureCam all in all is a really good platform with lots of good people but we have been experiencing some unknown trips that I would like to see corrected. I assume it is a network issue or satellite issue. Review collected by and hosted on G2.com.
Thank you for such a detailed and thoughtful review! Knowing SureCam helps you keep tabs on all 130 vehicles in your fleet at any moment is exactly the kind of impact we strive for. A special shout-out to Brock — he'll be thrilled to hear he's made a difference, and we'll make sure he sees this. It's also great to hear that our combined camera-and-telematics-in-one-device approach and transparent pricing factored into your decision, and that the onboarding and install went smoothly. Regarding the occasional unknown trips, we'd love to dig in and get those resolved for you — I'll have your account team reach out so we can investigate connectivity and resolve any gaps. We genuinely appreciate your partnership and the time you took to share this feedback.
