SupportBee Reviews & Product Details

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively. SupportBee has the ability to collect and correlate all support emails in one system. You can collect emails from multiple addresses and contact forms.

Seller

SupportBee

Discussions

SupportBee Community

Languages Supported

English

Overview by

Christiane Collinge

Pricing

Pricing provided by SupportBee.

Startup Monthly Plan

$20.00

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SupportBee Integrations

(12)

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EP

Elena P.

CPO

Mid-Market (51-1000 emp.)

12/17/2018

"Nice help desk - easy to start and use, but with simple functionality."

3.5/5

What do you like best about SupportBee?

Integration with Pipedrive and simplicity of administration. Labels are useful for those who have lots of products, like our company. Web-forms also turn out to be needed. Review collected by and hosted on G2.com.

What do you dislike about SupportBee?

No live chat to install, I'd also prefer to have an API to launch bots for customer support. Review collected by and hosted on G2.com.

EI

Verified User in Internet

Small-Business (50 or fewer emp.)

10/4/2018

"Supportbee an Effective Email Ticketing System for Customer Support"

5/5

What do you like best about SupportBee?

It is simple yet effective software. Easy to use and understand. Managing emails with a single inbox is a major advantage. Review collected by and hosted on G2.com.

What do you dislike about SupportBee?

Free version of this software is with more limitations. One such limitation is there are no teams. Review collected by and hosted on G2.com.