--- title: Superside Reviews meta_title: 'Superside Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 115 reviews by the users' company size, role or industry to find out how Superside works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 115 scale: '5' date_modified: '2026-07-17' parent_category: name: Creative Services url: https://www.g2.com/categories/creative-services --- # Superside Reviews **Vendor:** Superside **Category:** [Graphic Design Companies](https://www.g2.com/categories/graphic-design-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 115 ## About Superside Superside is the world's leading AI-powered creative service, helping in-house marketing and creative teams scale high-quality design, video, and ad production—without the hassle of hiring or managing agencies and freelancers. With a subscription-based model, Superside provides access to a globally distributed creative team and proprietary AI-powered workflows, ensuring faster, cost-effective, and on-brand creative execution. We work with brands like Amazon, Reddit, Figma, and Lyft, delivering everything from ads and video production to branding and motion design—all within a seamless, managed service. Why Choose Superside? - Faster turnaround—get creative assets in days, not weeks. - Scalable creative support without hiring constraints. - AI-powered workflows streamline production and reduce costs. - Access to top-tier creative talent in motion, branding, and UI/UX. - Flexible subscription model with predictable pricing. - Seamless collaboration through Slack, Asana, Jira, and Monday.com. What We Deliver - Creative Production – Scalable ads, motion graphics, video, and social content. - Creative Strategy – Brand identity, campaign concepts, UI/UX design. - AI-Powered Creative – AI-enhanced copy, video editing, and transcreation. - Integrated Campaigns – Full-funnel ad creative optimized for engagement. - Custom AI Workflows – Tailored solutions to boost creative efficiency and automation. - Creative Capabilities - Static and motion design - Video production and editing - Illustration and animation - Web and email design - Presentation design - AI-powered creative automation - UI/UX design systems Proven Results - 98% of projects delivered on or before the deadline. - 40% lower costs than traditional creative agencies. - 94% customer satisfaction. Superside is your creative team’s creative team—faster, smarter, and more cost-effective. ## Superside Pros & Cons **What users like:** - Users appreciate the **remarkable creativity** of Superside, delivering unique ideas and high-quality work with impressive speed. (15 reviews) - Users value the **exceptional communication** of Superside, highlighting their responsiveness and proactive support throughout the process. (12 reviews) - Users value the **high design quality** and consistency of Superside, enhancing their creative production with ease. (12 reviews) - Users appreciate the **exceptional service quality** of Superside, noting their creativity and efficient project management in achieving brand goals. (12 reviews) - Users value the **design creativity** of Superside, appreciating the team's unique ideas and timely delivery of high-quality work. (11 reviews) - Understanding (11 reviews) - Users value the **high-quality results** from Superside, appreciating their creativity, expertise, and dedication to excellence in deliverables. (9 reviews) - Users value the **high-quality work** from Superside, appreciating their expertise and creativity in exceeding expectations. (9 reviews) - Ease of Use (8 reviews) - Users value Superside's **expertise and professionalism** , noting their attentive and talented team improves project outcomes. (8 reviews) **What users dislike:** - Users experience **communication issues** with timelines and project changes, leading to delays during peak periods. (7 reviews) - Users note the **slow performance** of Superside, often experiencing delays that hinder timely project completion. (4 reviews) - Users often face **time zone issues** with Superside that can lead to delays and communication challenges. (4 reviews) - Users find Superside's services **expensive** , noting that costs can be prohibitive for smaller teams and projects. (3 reviews) ## Superside Reviews ### 1. Don't do it. Quality of work is worse than doing it yourself **Rating:** 0.0/5.0 stars **Reviewed by:** Lucian H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Superside?** Somehow good software to submit new projects. **What do you dislike about Superside?** Professionalism and Skill Level: The designs presented in Figma fall significantly short of the professional standard we were promised. They appear to be the work of amateurs, not seasoned designers. Technical Proficiency: The organization and use of Figma features are subpar, indicating a lack of expertise with the tool. This has resulted in poorly structured layers and inefficient workflows. Turnaround Time and Originality: We are extremely disappointed with the turnaround time for minimal changes. More concerning is the lack of originality and innovation in these designs. Simple adjustments, like changing bullet point colors, do not justify the time taken. Design and Aesthetics: The inconsistent layouts and poor spacing demonstrate a fundamental lack of design acumen. This inconsistency is not only unprofessional but also impacts the user experience adversely. Self-Service Over Feedback: The quality is so lacking that I find myself preferring to make changes directly rather than providing feedback, which is a significant red flag. Pricing vs. Quality: The hours billed for these projects are exorbitant, especially given the substandard quality of work delivered. This discrepancy is unacceptable. Misrepresentation of Expertise: We were promised senior designer involvement, but the work received suggests reliance on AI and inexperienced designers. This is not what we agreed upon. Resource Allocation: It appears that a disproportionate amount of our budget is being spent on project management and communication, rather than on the actual design work. This is not only inefficient but also ineffective. Overall Experience and Contractual Concerns: The entire experience has been frustrating, to say the least. Furthermore, being locked into another 3-month contract under these circumstances is highly frustrating. **Recommendations to others considering Superside:** Don't do it! **What problems is Superside solving and how is that benefiting you?** We tried to outsource graphic design and video production. ### 2. Great job **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Superside?** They were always available, nimble, flexible, and responsive. Their design work was reliable, high quality, and thorough. **What do you dislike about Superside?** Overhead using the Superside portal (and prefer email/Slack) **Recommendations to others considering Superside:** We have been using Superside for over 4 years now. The duration of the relationship speaks to the value we found in Superside. They worked on our creative design needs, and we used them a bit for product design too. Our experience is based on our core team (led by Andrea, alongside Guillermo and Juan), and they were excellent partners. They were always available, nimble, flexible, and responsive. Their design work was reliable, high quality, and thorough. **What problems is Superside solving and how is that benefiting you?** GTM and marketing/creative design needs. ### 3. Very organized, methodical, and professional! **Rating:** 5.0/5.0 stars **Reviewed by:** Kat P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Superside?** I like how organized the Superside team is. They are very professional with their deadlines, they are super communicative, and are always open to working within our exisiting systems. For example, our Superside support team got involved in our slack channel because that's how our team works best. That meant a lot to us! Superside makes it really easy to use their portal, too! We were skeptical about onboarding yet ANOTHER system into our workflow, but it's so easy to use. Everyone from Superside is very responsive in their messages channel and it's very easy to attach design references and other guidelines. **What do you dislike about Superside?** We don't dislike anything about Superside! If we had to pick something, though, sometimes we wish the designs were more "out of the box." **What problems is Superside solving and how is that benefiting you?** As a small company, we have one full time graphic designer who is responsible for ALL of our visual materials- for our website, sales collateral, brochures, direct mail, email marketing, social media, etc. Superside has been a huge resource to help us take some of the burden off of our graphic designer and bring in some more creativity to our visual materials. ### 4. A Reliable Design Support **Rating:** 4.5/5.0 stars **Reviewed by:** Yvette T. **Reviewed Date:** November 14, 2023 **What do you like best about Superside?** Superside is always available to take on a project big or small. They are very good with setting expectations for how much time is needed along with mapping out delivery dates. They've always delivered work on time and I appreciate that immensely. Thank you! And everyone we've worked with is so nice, it's been a very pleasant experience. **What do you dislike about Superside?** Sometimes the work we receive is very literally interpretted. I would like to see a little more creativity. **What problems is Superside solving and how is that benefiting you?** Superside has been a great resource to go to when our in-house design needs get overwhelming and we need help. It's nice to know that they are familiar with our brand and can pick up on a project pretty easily. ### 5. A True Extension of our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Levi L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Superside?** Having a full team that is completely in sync with our goals and vision. Our expectations are often exceeded. **What do you dislike about Superside?** There is not much we do not like about Superside. **Recommendations to others considering Superside:** If you're looking for an all-in-one solution to expand your design capabilities, Superside is it. **What problems is Superside solving and how is that benefiting you?** We have a small team. With Superside we drastically have improved the quality of our creative output. ### 6. World Class Designers **Rating:** 5.0/5.0 stars **Reviewed by:** Luke T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Superside?** Gorgeous designs that blow everyone away. The previous designers we worked with don't even come close **What do you dislike about Superside?** Their services are definitely on the more expensive side and contracts are longer term but that is good for everyone involved. You get what you pay for! **What problems is Superside solving and how is that benefiting you?** Superside helped us fill the gap for my website development firm. We are great coders but design is not our strong suite and they have been fantastic about building out beautiful designs that our clients love. They have also help us completely rebrand ourself with a new brand identity. ### 7. A great creative partner for any team! **Rating:** 5.0/5.0 stars **Reviewed by:** Sara A. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Superside?** The customer service is stellar. I really appreciate their clear and transparent approach to project management. The team's ability to pivot when needed and take on a lot of tasks concurrently has been incredibly helpful, especially as we have a small, lean creative resource internally. **What do you dislike about Superside?** No downsides as of yet, the team is very adaptable and we are throwing a lot at them right from the start. **What problems is Superside solving and how is that benefiting you?** We came to Superside when we were experiencing internal design resourcing challenges while simultaneously handling high design demand. Superside onboarded quickly, and the creative team jumped in on a number of different projects - we're working with them across many creative needs (event design, collateral design, content design, campaigns, etc.). ### 8. Superside helped me and my Marketing team through a launch of a new brand! **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina Y. | Product Marketing @ Matcha, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Superside?** Timely responses, quick turn around, flexibility, a good platform/app to manage all ongoing projects and great account managers make their work excellent! It is super scalable and they can deal with many, many projects at the same time! **What do you dislike about Superside?** If your brand is still incipient and needs a 'creative hub' to explore all avenues of illustration, expanding brand book, etc you might want to keep the projects very close to the internal design team. Naturally, there's a lot of context that is difficult to pass to a 3rd party, so always keep your design team involved! **What problems is Superside solving and how is that benefiting you?** Our internal team has limited design resources, and we're more focused on Product Design. That means that all design related to marketing are inevitably a bit secondary to the scope of our internal team. That's where Superside comes in! The team has been essential in helping us spin out a new brand, expand its original brand book, and bring it to life. ### 9. Exceptional creative partner as a service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** March 01, 2024 **What do you like best about Superside?** Creative quality and service excellence, consistent results and responsiveness, great project management and digital platform **What do you dislike about Superside?** Pricing plans are a little inflexible, but remain good value for money **What problems is Superside solving and how is that benefiting you?** Superside supports my team with creative execution across web, motion, PPC, video, print. Superside quickly learned our brand, and have become our go-to for digital assets, creative services. The team is friendly, responsive. ### 10. Enhancing Efficiency and Creativity **Rating:** 5.0/5.0 stars **Reviewed by:** Desmond H. | Analyst, Clinical Programs, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Superside?** Superside is always open to feedback and willing to do what it takes to deliver the highest quality design. **What do you dislike about Superside?** Pricing. It's great service but it will cost you. Offering more affordable packaging for simple designs would be nice. **What problems is Superside solving and how is that benefiting you?** In our fast-paced environment, it is crucial for the Clinical Education team to keep up with constant changes and deliver training on these updates promptly. Superside has been a valuable partner in streamlining our processes by significantly reducing the workload and creative burden associated with redesigning numerous PowerPoint decks. Their support has saved us valuable time and increased our overall capacity to focus on other critical tasks. Undoubtedly, Superside's service is centered around providing the time and creative freedom we need to excel in our dynamic work setting. ### 11. I never worked with any creative agency that could deliver what Superside does **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra P. | Senior Digital Insights & Analytics Manager – Employer Branding & Recruitment Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Superside?** I really like that the project managers are on top of it and they make sure our assets are always on brand. Also the quick turn around is a plus. **What do you dislike about Superside?** There's really nothing to add here, we are very happy with Superside. **What problems is Superside solving and how is that benefiting you?** Superside is handling all our design work (from video editig, to graphics, slide shows, motion graphics etc.) ### 12. Best briefing system of any creative team I've worked with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2023 **What do you like best about Superside?** Superside is so effective because they can offer advice and solutions that many agencies and freelancers cannot. They can help you understand the brief you need in a vast amount of detail and have a great process. The communication is fantastic and always produces good results. In my experience, finding a team that just gets it is also very rare. There's a minimal effort in managing our projects with them, which is appreciated in such a busy marketing environment. **What do you dislike about Superside?** I have yet to find any downsides with them! Every once in a while, our design needs land a little outside the scope of what they can do, but that is not a massive issue for us. **Recommendations to others considering Superside:** Superside is an excellent option if you need an entire creative team. They have creative directors, designers, animators, etc., making things very easy for a startup environment if you can afford the cost. **What problems is Superside solving and how is that benefiting you?** Superside is acting as the design team that we are unable to have in our company. They solve the communication issue that exists with many freelancers and agencies and help us deliver in the timely manner that we need in a startup environment ### 13. Superside review - a useful partner **Rating:** 3.5/5.0 stars **Reviewed by:** Marco P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Superside?** Great customer service. They're always available to discuss the project and make sure to rectify any mistakes if they come up - a very useful approach given that it's an external team. **What do you dislike about Superside?** The briefs need to be hyper-precise and given the system of multiple freelancers, at times it lacks historic knowledge of the account and the type of products that have been previously delivered. **Recommendations to others considering Superside:** Superside is a very useful partner, but always make sure you get some face to face time with them to discuss the brief and link your brief to their skills and knowledge. **What problems is Superside solving and how is that benefiting you?** Design creations, given that we don't have an in-house team dedeicated to it. It saves us time and allows to get an external perspective on the product presentation. ### 14. Lovely staff — they want to make your life easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** October 23, 2023 **What do you like best about Superside?** The staff are super helpful and nothing is too much trouble — Sharmaine, always makse sure that we get what we need and is absolutely lovely to deal with. They're always super responsive to feedback, and happy to make any changes requested. **What do you dislike about Superside?** Sometimes if your brief isn't super clear to start with then the designers can miss the mark, but they're always very receptive to feedback and most things are fixed within the first round of changes. **What problems is Superside solving and how is that benefiting you?** Scaling up our graphic content and increasing volume ### 15. Great design assets to add to your team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Superside?** Great communication; Speedy & Quality work; Flexible Pricing Plans. **What do you dislike about Superside?** Not so much at the moment :) So far so good! **Recommendations to others considering Superside:** Superside would be a great design asset for your team - flexible, multi-dimensional services around design, copywriting, branding ,etc. **What problems is Superside solving and how is that benefiting you?** As a small and fast-growing startup, we always have more work to do than the design resources we have. With a team of only three designers, balancing marketing, product design, and other creative work hasn't been easy. Superside helps us deliver high-quality work, including marketing materials (both digital and print), illustrations, and copywriting. This allows our in-house designers to stay focused on product design and strategy. ### 16. The best vendor I've ever worked with. **Rating:** 4.5/5.0 stars **Reviewed by:** Kiana N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Superside?** Superside is highly organized, timely with deliverables, goes above and beyond to understand our needs, and always delivers quality work. They make me reluctant to ever hire in-house design. **What do you dislike about Superside?** I wish I had a better grasp of the subscription packages and what exactly is included. I also wish there were more creative services I could call on like messaging and copywriting. **What problems is Superside solving and how is that benefiting you?** As a marketing leader in a lean department, we faced design bottlenecks before we met Superside. Superside doesn't just provide great design with fast turnaround - they do the impossible. They provide great design, fast turnaround, a team of friendly and intelligent collaborators, and a world-class customer experience for a reasonable subscription fee. I didn't know you could get it all with one vendor, but Superside has found a way to provide all of the necessary design capabilities across our entire business, project management and true creative range. ### 17. An extension of your creative team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Superside?** My experience with Superside has been one that makes my workload much easier and more manageable. Knowing that I can send something to them and have that mental load off my plate is invaluable. **What do you dislike about Superside?** There is a lot of turnover and your experience is heavily impacted by the project managers you work with. If you have an outstanding account rep, your project will be easily completed. But on the flip side, if you have a project manager who frequently does not understand what you are looking for, it can become a frustrating experience. Another pain point is that there are times when the quality of work heavily relies on the designer your project is assigned to. If your project is assigned to someone who does not understand your branding or the request, you can end up doing more edits than anticipated. **What problems is Superside solving and how is that benefiting you?** Superside is able to help in all areas of our marketing team with ease. No matter what project we throw their way, they can complete it efficiently. In times when bandwidth is tight, their service is a huge help. ### 18. An extension of our team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Superside?** Superside is a great partner who always comes through for us! We use them mostly for designing and cleaning up PowerPoint decks to free up time for our marketing team to work on content. They are very consultative and meet every deadline. **What do you dislike about Superside?** Our workload isn't consistent so it's sometimes hard to manage use of our monthly hours. The unused hours do rollover monthly. They do a great job keeping me up to date on how many hours we've used, but within the team sometimes we have to manage who is able to use them if we've had a busy month. **What problems is Superside solving and how is that benefiting you?** Lack of internal resources for PowerPoint support. We are a small marketing team who supports a large sales team and we can't keep up with all their PPT requests. Superside allows us to produce more and higher quality work. ### 19. Superside Review **Rating:** 5.0/5.0 stars **Reviewed by:** Marina B. | Art Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Superside?** Outcome of project and the team that I work with; they're always super responsive, tell you exactly how long it will take/how many hours and sometimes they'll even send you the deliverables before the deadline. Really have nothing bad to say about them. **What do you dislike about Superside?** I haven't come across anything that I dislike about Superside so far; I've been using them since September and it's been very smooth sailing. No complaints for right now. **Recommendations to others considering Superside:** I'd recommend talking to someone on team to get a feel for what kind of business they are; they have worldwide coverage so someone is always up at some point in the day. Ask for examples they can provide from previous projects to show you the wide range they can perform. **What problems is Superside solving and how is that benefiting you?** We use Superside as an extension of our design team and it's super helpful when we have a lot of projects happening at one time and it gets overwhelming. They provide peace of mind knowing that we have more people on our team and specialists who specialize in certain design aspects like illustrations and videos - these deliverables take a really long time and they provide excellent results. ### 20. Your designs in a few clicks: timely and always on point! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Superside?** The punctuality in which they deliver their work, the accuracy to the brief and the timely communication **What do you dislike about Superside?** N/A there's isn't anything worth mentioning. **Recommendations to others considering Superside:** A great way to obtain valuable resources while not giving up on standards and quality **What problems is Superside solving and how is that benefiting you?** The need for graphic designs with scarcity of in house design skills, superside supports us with our requests keeping in mind our global brand and guidelines ### 21. Superside has supercharged our creative process **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor L. | Senior Product Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Superside?** The 24 and 48 hour turnaround time is incredible. They produce great-looking visuals that meet our company brand guidelines. **What do you dislike about Superside?** If you have a more complicated visual in mind, you need to be pretty specific in your requests. Sometimes it takes a couple iterations to get things right. **Recommendations to others considering Superside:** Use them **What problems is Superside solving and how is that benefiting you?** Superside gets high-quality creative work done quickly and efficiently. They have vastly improved the rate at which we are able to create slides, eBooks, and other creative assets. We have our own internal creative team but they get bogged down juggling priorirites. Superside allows us to move at the speed we need. ### 22. Superside - An Extension to Your Team **Rating:** 5.0/5.0 stars **Reviewed by:** Indelisa P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Superside?** In addition to their design savvy, working within the Superside platform and working with the Project Managers has been a breeze. The PMs are diligent when reviewing and outlining project scopes, quick and clear with responses, and overall our weekly calls are fun and productive. We would recommend Superside and their services time and time again. **What do you dislike about Superside?** Quite literally no complaints! Their aide with design and operations, as well as working directly with our other teams is tremendous. **Recommendations to others considering Superside:** Definitely do it! Ease of use with their platform, clear and communicative PM functions + their design savvy and ability to adapt to your brand with ease far exceeds many other vendors our team has partnered with in the past. **What problems is Superside solving and how is that benefiting you?** Working with Superside as an extension of our Design Team has been tremendously helpful. After a dedicated onboarding to introduce the team to our company's brand, they were able to leverage our shared creative assets and begin executing in no time. We were quite impressed with the team's understanding and familiarity with our branding when we received the first few projects– they really hit the nail on the head! ### 23. Seamless and Collaborative platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ana C. | Employer Brand Associate, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Superside?** I like how communicative and transparent the project manager is. **What do you dislike about Superside?** I can't think of anything I dislike about Superside at this time. **Recommendations to others considering Superside:** Superside is an outstanding platform for creative assets! Their commitment to nurturing their clients and fostering transparent and open communication is truly commendable. I am eagerly looking forward to the continued growth and success of this valuable partnership. **What problems is Superside solving and how is that benefiting you?** Superside effectively addresses our main challenge of acquiring the appropriate assets that align seamlessly with our brand. This solves the problem of prolonged iterations and delays, which often lead to late or even overlooked social media posts. ### 24. Collaboration Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Superside?** Efficency, clear communication, speed of project delivery. **What do you dislike about Superside?** Haven't had any negative experience with Superside **Recommendations to others considering Superside:** I highly recommend Superside to anyone seeking a top-notch digital design partner. Their professionalism, talent, and dedication make them a standout choice in the industry. I look forward to collaborating with them on future projects! **What problems is Superside solving and how is that benefiting you?** Event asset/design related requests ### 25. The presentation designs are fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew S. | Global Manager, Product Solutions, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Superside?** Very quick turnarounds and the ease of use of the platform is great. The outputs are second to none **What do you dislike about Superside?** None so far! I havent had any issues with using superside and only feel that any outputs that need tweaking are down to subjectivity of the user or lack of instruction from myself. **Recommendations to others considering Superside:** Provide them as much detail as you like, they can make sense of it and want to be collaborative **What problems is Superside solving and how is that benefiting you?** We often have presentations that contain a lot of imagery, copy and need to have a consistent theme throughout and superside allows us to send over a PowerPoint that is pretty basic, and with a few instructions, they are able to transform them into presentation that look professional, engaging and contain all the right content ### 26. Not impressed! You did zero work for us and are trying to charge us for services we did not receive. **Rating:** 0.0/5.0 stars **Reviewed by:** George L. | Inductee, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2023 **What do you like best about Superside?** Nothing business practices leave a lot to be desired. **What do you dislike about Superside?** Trying to charge us for delivering zero work is not cool. **Recommendations to others considering Superside:** Stay away! I have been in the managed services business for over 10 years and have never experienced worse relationship than this. **What problems is Superside solving and how is that benefiting you?** Nothing. Based on your business tactics I will NEVER consider Superside as a service provider. ### 27. Very easy communication and quality work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Superside?** An assigned creative team that understands the brand + great communication; the team is always there for you. They're also always looking for ways to help you use your hours in an efficient way **What do you dislike about Superside?** Occasionally, the scopes feel a bit bigger than needed in terms of hours but they genuinly try to keep it to the minimum use of hours. **Recommendations to others considering Superside:** Give Superside a shot! They nail communication, turnarounds and design quality. **What problems is Superside solving and how is that benefiting you?** Solves the need for speedy creative work, helping produce great work quickly and on brand ### 28. Fast and easy to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Molly T. | Product Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Superside?** The people are fantastic. Turnaround times are fast. The messaging and project management platform is really helpful and has eased a lot of transition overhead as our team evolves. I also appreciate how we can adjust our hours on a per month basis as our needs vary. **What do you dislike about Superside?** There is nothing glaring that comes to mind. I think the biggest trade off with any external creative agency is that they won't know your business as well as you, so each project requires a detailed brief. **What problems is Superside solving and how is that benefiting you?** Superside is our go-to graphic design and creative partner. We have a complex, technical product and their ability to bring that to life with simple and elegant design massively up-levels our marketing impact. ### 29. Excellent design outsourcing / augmentation partner **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Fellow, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Superside?** My favorite part of working with Superside was the account management / administration. No matter what happened, there were always several individuals who cared deeply about the work quality and made sure that projects were completed at a high level and in a timely fashion. **What do you dislike about Superside?** There are times when members of the team turn over, particularly because contracts are a year long and individuals may move projects or leave the company altogether, but Superside was always very active in making sure that projects were handed off seamlessly such that there was rarely any real disruption to timelines. **Recommendations to others considering Superside:** If you're looking for ways to outsource or augment your design team(s), I would strongly suggest taking a look at Superside as a high-quality provider. **What problems is Superside solving and how is that benefiting you?** Superside was the perfect partner to help build out a design team at our company without investing in full-time hires or taking on the management responsibilities of a set of independent contractors / freelancers. ### 30. Superside is a natural extension of our team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Superside?** The Superside platform and project management really help to differentiate Superside from other Agencies. **What do you dislike about Superside?** Like with any new Agency, it take a few projects to understand how to work most efficiently together. **What problems is Superside solving and how is that benefiting you?** Since our department doesn't staff in-house designers, we rely on Superside to fulfill this essential function. Superside is a natural extension of our team. ### 31. Velo3D Superside Project Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brenden R. | Director - Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Superside?** Superside is extremely easy to work with. In many projects they have delivered before the requested due date. They are always available, and have great coverage during holiday periods. Getting final files is a breeze, and they are super easy to download quickly using the Superside platform. **What do you dislike about Superside?** There is nothing I dislike about working with Superside. They have been professional in everything we've done and they continue to be a valued partner for our organization and marketing efforts. **Recommendations to others considering Superside:** Superside has a number of capabilities that would be hard to obtain through a single internal resource. They give us the flexibility to work on all different types of projects, brochures, social graphics, videos etc. **What problems is Superside solving and how is that benefiting you?** We do not have an internal creative department. Superside has been able to help us develop our brand and different creative elements to enhance both our internal and external marketing efforts. ### 32. Great Communication and Efficient Work **Rating:** 5.0/5.0 stars **Reviewed by:** Yazmin G. | Regional Marketing Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Superside?** The team all has great communication and always ensures needs are being meet. This has made each task easy to manage as well as a pleasure to work with Superside! **What do you dislike about Superside?** The only downside is that I can't thank the team in person! **Recommendations to others considering Superside:** I would reccommend Superside to those especially who are not from a design background or even for those that do not have the time to manage designs aspects of their work. This has for sure helped my workload, in particualr when I am managing various events and campaigns at the same time. **What problems is Superside solving and how is that benefiting you?** Superside has helped me with various designs that meets the gold standard and has made the finner details the most professional. This has improved the finishing touches of my work tasks. ### 33. Our Preferred 3PL **Rating:** 5.0/5.0 stars **Reviewed by:** Jason L. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Superside?** What I like best is a dedicated account leader, a dedicated team leader, and a support staff. You are only one email away from gaining an answer, compared to other firms, where it seems like you are running down a rabbit hole to receive a simple solution. We have monthly account update calls, which keep all users on track. Their platform to track projects and hours is seamless and excellent to interface with daily. **What do you dislike about Superside?** Honestly, nothing. It's a great partnership that fulfills our needs daily. Our contract fits our professional's needs and works to benefit the overall goals of our firm. **Recommendations to others considering Superside:** I would highly recommend Superside. They have a great setup and different levels of contracts ($/hours) that would potentially fit your needs. Previously overseeing two other 3PL's before Superside; I'm glad they are the direct extension of our team. **What problems is Superside solving and how is that benefiting you?** Superside took over our previous 3PL related to marketing management consulting. We have been working together for over a year now. Initially, the worry was a new company gaining senior leadership's trust and respect. That happened in short order. Superside is our preferred third-party logistic provider for marketing management consulting (including presentation design, ad design, print design, and video production). ### 34. Very professional and awesome creative work **Rating:** 5.0/5.0 stars **Reviewed by:** Anneli B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Superside?** Responsiveness and services offered with a professional approach **What do you dislike about Superside?** Haven't come across anything yet :-) Don't think I will **Recommendations to others considering Superside:** Worth giving them a try! **What problems is Superside solving and how is that benefiting you?** We are an internal creative agency for a large corporate international company. Superside's responsiveness and being available 24x7 help in being available to service in different time zones and have an around-the-sun approach. ### 35. Love the team at Superside - they listen! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about Superside?** They are very good listeners and are not trying to push their opinion forward. They continuously ask for feedback, we have monthly sessions with them to provide them for this and we've got weekly sessions with the bigger team to align on projects which is also very useful. **What do you dislike about Superside?** Not being a designer I do find this hard to say but they do need quite some hours to complete some projects (aka it has an impact on our budget and I just wish I could've done more with them). Though I cannot really comment on this properly as I am sure lots of things require a lot of skill and take lots longer than I think it would. As we are on a tighter budget though, I would appreciate if Superside sometimes offers us other options, so that we can do more with less and we can scale more. They should also feel free to give us feedback + give us suggestions as well (in their field of expertise). **Recommendations to others considering Superside:** First of all, it's a great team and their customer service is topnotch and professional, they make you feel important. They provide creative design at scale, they can work without clear brand guidelines, they are great listeners, they have all capabilities and work with superspeed! **What problems is Superside solving and how is that benefiting you?** Superside is really helping us be more creative and on-trend while we don't have designers on our team (nor do we have brand guidelines); they do this with speed, they listen very well to our wishes, they think with us to improve things, they are available whenever we need them. ### 36. An extension of our team! **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney K. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Superside?** Superside is truly an extension of our team. Communication is great, and the quality of output has been excellent. They are always eager and willing to help us turn our ideas into reality, and are creative while respecting and supporting our existing branding. From landing page design to creating illustrations to assist our marketing efforts, we have been very impressed with the projects in which we have collaborated. **What do you dislike about Superside?** While they do help with the ideation phase, we do need to have all of our ducks in a row on our end in order to get the projects rolling. But, that's not always a bad thing, as it helps us to stay on top of the projects and get the details worked ou. **What problems is Superside solving and how is that benefiting you?** We have a great relationship with the Superside team. The design quality and output have been excellent, and Superside has been a real asset in supporting our small team. Communication is great, as is the attention to detail to deliver high quality projects that we can run with in our marketing efforts. ### 37. Fast, effective and incredibly friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Corey P. | Apprentice Shinrin Yoku Guide, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Superside?** Constant communication and agility. Our dedicated PMs at Superside are really an extension of our own internal team - interacting with our clients, delivering assets, handling feedback. Always there and always ready to help, and adjust, as needed. **What do you dislike about Superside?** It was tough at first to work in both their PM tool (Superspace) AND our own (JIRA). However, we had many discussions and ultimately came to a satisfying decision that benefits both of our teams! **What problems is Superside solving and how is that benefiting you?** Superside helps us expand our depth and breadth to respond to all of our internal creative requests. Superside covers us from myriad angles and helps us achieve more with less! ### 38. Collaborative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Superside?** Communication throughout the design process was seamless. They were prompt in responding to my queries, open to feedback, and highly collaborative. It **What do you dislike about Superside?** I dislike the long timeline proposed for the projects. **What problems is Superside solving and how is that benefiting you?** I recently had the pleasure of working with Superside on the creation of a PowerPoint presentation. From the initial consultation, Superside demonstrated a deep understanding of my objectives and a keen ability to transform my ideas into a visually captivating presentation. ### 39. Streamlines the design process and makes us more agile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Superside?** They are so easy to work with, I just submit a project and they get back to me within a few hours if they need any more information. They always meet deadlines, and help nudge me so I do as well. And they always go above and beyond to make sure we're happy. **What do you dislike about Superside?** Nothing really. Only thing I guess would be that our project managers are based in a different time zone but we're a global company so other teams do benefit from that time zone. It's as much our fault really! **Recommendations to others considering Superside:** Make sure you include all the necessary information when submitting a project to avoid any back and forth. Superside are very quick so you don't need to submit a half-ready brief, better to take the extra time to make sure the brief is complete before submitting. **What problems is Superside solving and how is that benefiting you?** Superside is helping us both with reoccurring graphic design needs as well as ad hoc opportunistic needs. It can be anything from social media banners, presentations, paid ads, illustrations and so on. ### 40. Re-Designing and Upscaling our Corporate Identity **Rating:** 5.0/5.0 stars **Reviewed by:** Connor H. | Manager, Corporate Reputation, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Superside?** Superside is communicative, collaborative, and has a keen ability to see issues before they even happen. They are truly thought/creative partners on our work, rather than limiting themselves to being executional. **What do you dislike about Superside?** No strong dislikes. There is occasionally a bit of oversight with grammar and language and simple mistakes are made, but are easily fixed. **Recommendations to others considering Superside:** Think outside of the box for solving your problems- take full advantage of the many capabilities of this agency! **What problems is Superside solving and how is that benefiting you?** Our corporate identity needed a refresh that would include all of our internal and external assets. Similarly, the corporate brand had never done a fully realized campaign of its own before and wanted to test and learn by launching one. ### 41. Always up for a challenge **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Superside?** What I like best about Superside is the flexibility it provides me in terms of planning the capacity of our team and allowing us to take on more work. It is really like having an extension to our team. **What do you dislike about Superside?** There is nothing to dislike about this service. It gives you an extra set of hands to lighten the load. **Recommendations to others considering Superside:** Make sure you have enough hours and plan the work you send over. Be explicit in your ask, as you will get what you ask for. **What problems is Superside solving and how is that benefiting you?** Superside has allowed us to balance the needs of our team with the influx of work we have. Because of this, our team has reduced backlog and our stakeholders have less wait time. ### 42. A supportive and efficient partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Superside?** Ability to understand our business needs quickly and in depth Swift delivery timelines, always respecting deadlines **What do you dislike about Superside?** Nothing to dislike so far, everything is perfect! **What problems is Superside solving and how is that benefiting you?** Superside is a great, reliable partner of our team. They are incredibly efficient and deliver great creative assets very quickly. They help us with the design of presentations, ebooks, banners and everything in-between. ### 43. Excellent "all-in-one" service! **Rating:** 5.0/5.0 stars **Reviewed by:** Kateri O. | Manager, Growth Marketing and Global Campaigns, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Superside?** Ease of use on the project platform and customer service/communication from the Superside team at every project milestone is exceptional! The scope and range of services available from Superside is fantastic! **What do you dislike about Superside?** Specific design requests are not included at all plan levels. **What problems is Superside solving and how is that benefiting you?** Superside is the perfect extension of our internal creative team. We needed to be able to create images at scale to support a global team in multiple languages, for multiple channels and in multiple sizes with a quick turnaround time. ### 44. Wonderful friendly and quick team **Rating:** 5.0/5.0 stars **Reviewed by:** Daisy S. | Marketing Manager, Northern Europe & APAC, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Superside?** The platform for logging, sharing and tracking design elemetns is so easy to use. It allows us not to forget or drop the ball on any projects and enables company wide visability. **What do you dislike about Superside?** Whilst a little on the pricey side it's totally worth every penny. **What problems is Superside solving and how is that benefiting you?** We have high demand for the UK marketing team and needed gorgeous design work done quickly and to the standard set by Akeneo. Superside allow us the flexability to assurance to meet our goals. ### 45. Easy, seamless and friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler Y. | Senior Creative Project Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Superside?** The customer support and how easy the platform is to use. Having a project manager designated to your team also makes it very easy to communicate and get the answers you are looking for. **What do you dislike about Superside?** The review system can be a little better but not a huge problem. **Recommendations to others considering Superside:** Nope! **What problems is Superside solving and how is that benefiting you?** We needed a team to help us with the extensive production work for 2022. Superside was able to jump right into a project and follow our brand book to the T. WE would highly recommend Superside for small and large companies. ### 46. Like having an extended team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Superside?** I like the relationship I've created with the Project Manager and Customer Success Manager. They feel like a part of the extended team since they know everything about our brand and business and care very much about seeing us succeed. **What do you dislike about Superside?** I don't really dislike much about Superside, they've been great partners. The only thing to mention is that once they changed their designers which was obvious because the designs came back very different than previous designs, but they quickly received the feedback and we were back to normal. **What problems is Superside solving and how is that benefiting you?** They can whip out beautiful, on-brand designs in just a few days. They learn everything about your brand so that they can make designs that would be created by your best in-house designer. ### 47. Trusted partner and dependable ally **Rating:** 4.5/5.0 stars **Reviewed by:** Julia R. | Global Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Superside?** - Quick turnaround - comprehensive offering - highly skilled design team - flexibility and adaptability **What do you dislike about Superside?** Everyone works remotely, it would be nice to meet the people we work closely with. **What problems is Superside solving and how is that benefiting you?** - polishing design - video editing - creative concepts They are an extension of our small team and we rely on them to help deliver our projects. ### 48. Design Saviours! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Superside?** The self serve platform interface and excellent customer service. **What do you dislike about Superside?** The reporting function has changed, making it hard to easily view all the hours and projects in one place. The commercial model has also changed towards a model that doesn't work as well for our business but the team have been amazingly supportive at helping us extend our current setup. **Recommendations to others considering Superside:** They're great to work with, very professional and are a massive time saver. Really great team to work with if you are looking to save time and in need of design work with a quick turnaround. **What problems is Superside solving and how is that benefiting you?** Quick and high quality turnaround of design and presentation requirements. ### 49. Super flexible and easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Erin F. | Demand Generation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Superside?** How easy is is to submit projects and communicate our needs with them **What do you dislike about Superside?** They are great I don't dislike anything! **What problems is Superside solving and how is that benefiting you?** Quick turnaround times for our graphic designs which frees up time for our team! ### 50. A valuable partner **Rating:** 5.0/5.0 stars **Reviewed by:** Greer B. | Sr. Brand Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Superside?** Superside's Project Management has been excellent, as well as the quality of art direction. **What do you dislike about Superside?** We are working on becoming more seamless with their integration into our team. **What problems is Superside solving and how is that benefiting you?** Superside is helping our small design team increase throughput and level up our brand materials across our company. We value their partnership! ## Superside Discussions - [What is Superside used for?](https://www.g2.com/discussions/what-is-superside-used-for) - [View Superside pricing details and edition comparison](https://www.g2.com/products/superside/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+07%3A23%3A34+-0500&secure%5Bsession_id%5D=60bee77a-0455-4e53-a715-3602855dd8cc&secure%5Btoken%5D=44fffe448194327e965a5287e4f2aecdff988ba94390bacd11720adc46aed39a&format=llm_user) ## Superside Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Superside Alternatives - [Design Pickle](https://www.g2.com/products/design-pickle/reviews) - 4.4/5.0 (227 reviews) - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.9/5.0 (258 reviews) - [Penji](https://www.g2.com/products/penji/reviews) - 4.7/5.0 (187 reviews)