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SuperProcure Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the responsive customer support of SuperProcure, which enhances their experience and satisfaction with the platform. (1 mentions)
Users find SuperProcure's platform to be fairly easy to use, benefiting from responsive customer support for seamless implementation. (1 mentions)
Users appreciate the easy setup of SuperProcure, simplifying vehicle procurement and daily dispatch tracking. (1 mentions)
Users appreciate the efficiency of SuperProcure, simplifying vehicle procurement and daily dispatch tracking. (1 mentions)
Users commend SuperProcure for its efficiency improvement in reducing logistics costs through effective reverse auctioning. (1 mentions)
Users find the reporting and analytics inadequate, lacking depth for better insights into their freight negotiations. (1 mentions)
Users report lagging issues that hinder the overall efficiency and intuitiveness of SuperProcure’s functionality. (1 mentions)
Users find the interface design lacking, noting it could be more intuitive and improve in functionality. (1 mentions)
Users find the poor reporting in SuperProcure limits their ability to gain meaningful insights and optimize processes. (1 mentions)
Users experience slow performance with minor lags, impacting the tool's overall usability and efficiency. (1 mentions)

5 Pros or Advantages of SuperProcure

5 Cons or Disadvantages of SuperProcure

SuperProcure Reviews (50)

Reviews

SuperProcure Reviews (50)

4.5
50 reviews
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MH
Mohammad Nazmul H.
Small-Business (50 or fewer emp.)
"Very User-Friendly interface"
5/5
What do you like best about SuperProcure?

Ensure Transparency & Enhance Productivity

Prompt Customer service

Help to find Freight index Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

Sometimes apps is not working & need to reset Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"solution for freight rate discovery"
5/5
What do you like best about SuperProcure?

Great solution for freight rate discovery, & the team is responsive, Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

Need some more time to answer this query, Review collected by and hosted on G2.com.

Dinesh B.
DB
Dinesh B.
Partner
Mid-Market (51-1000 emp.)
"It's Good But Required some improvement"
4/5
What do you like best about SuperProcure?

User interface

Easy to handle

User friendly Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

Reports required after allotting vehicle or filter for easy work Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
CL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Great service and super efficient process"
4/5
What do you like best about SuperProcure?

Timely and efficient purchasing to navigation to delivery cycle Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

Nothing to dislike as of now, going in the right direction Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Fixing logistics nightmares"
3.5/5
What do you like best about SuperProcure?

I like the easy integration and real-time analytics they offer. Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

I dislike the cost of Super Procure services as they are not cheap. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"It's quite good."
4/5
What do you like best about SuperProcure?

Service and problem solving time is very less. Good staff with great nature. Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

I don't know, exactly what should I explain about it Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"SuperProcure review"
5/5
What do you like best about SuperProcure?

I like how much customer support SuperProcure offers their clients and how much they care about the value that the customer receives. Anytime I need support or if I have even a simple inquiry, they are more than willing to help in any way that they can! Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

Sometimes the hold times for customer support can take longer than desired, especially during high call volume hours. The support more than makes up for the wait though as the staff are all super friendly! Review collected by and hosted on G2.com.

FR
Faraz R.
Marketing Consultant
Enterprise (> 1000 emp.)
"Easy to use and excellent customer service"
4.5/5
What do you like best about SuperProcure?

This software is very smooth and transparent and makes things more easy to access Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

It should allow integration billing and accounting packages Review collected by and hosted on G2.com.

Oscar C.
OC
Oscar C.
Software Engineer
Mid-Market (51-1000 emp.)
"Straight to the point! Logistics easily reachable for busy people"
5/5
What do you like best about SuperProcure?

Oh boy, where should I start? Basically we have needs to send goodies, company swag to people all around the world (not just America), and we struggle with the fact of finding a reliable way to just having someone to worry about getting our stuff delivered to our people. That's where SuperProcure came in. They made it so easily for us through their platform. Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

The on call support maybe is not that responsive, but probably that was only my experience or just an unresponsive agent, hopefully. But apart from that no complaints. Review collected by and hosted on G2.com.

Francisco F.
FF
Francisco F.
Senior Network Security Specialist
Telecommunications
Enterprise (> 1000 emp.)
"The best way to management your logistics"
5/5
What do you like best about SuperProcure?

The platform is simple and easy to use. It helps me manage the performances and times from company vendors. The tool is handy. It has helped many logistics users to manage supplier performance. The platform allows daily monitoring of the dispatches made during the established hours. Suppliers mention that they are delighted with the result and time optimization provided by the platform. Delivery times improve, making the tool very valuable within the company. Review collected by and hosted on G2.com.

What do you dislike about SuperProcure?

Nothing as such, the platform is very well made, the graphical interface can improve a little bit making it more pleasant. Dynamic updates could be abit more frequent to avoid big changes being made. Everything else is fine. Review collected by and hosted on G2.com.