Super.work Reviews & Product Details

Super helps us structure our internal docs and procedures in one place. We can also connect and integrate it with other software, such as Slack and Intercom, and even pull in content from our own customer support portal, so we can use it internally almost every day!

Connecting other integrations and adding Super to our internal procedures was a piece of cake! Review collected by and hosted on G2.com.

I can't think of any at the moment, but we will surely reach out to their support if needed. They tend to be very responsive and helpful! Review collected by and hosted on G2.com.

This is a new tool we’re using in our company, and it’s actually my best coworker! I rely on it for customer cases, and its responses are very accurate and to the point. I literally use it every day. Review collected by and hosted on G2.com.

Hmm, sometimes when we update information in our system, it still shows outdated details and suggests guidelines that are no longer active. Only after you point this out does it search for the correct information Review collected by and hosted on G2.com.

I like that with Super.work, the answers are easy to find and it cites the resources. It allows me to access more information if needed without having to bother other colleagues for answers or spend a lot of time doing in-depth searches on platforms where the search functionality isn't great. It saves me time and helps me avoid waiting for responses from others. It's also really easy for me to create my own account and start using it. Review collected by and hosted on G2.com.

Nothing specific - so far has been very helpful. Review collected by and hosted on G2.com.

I’ve been using Super.Work for almost a year now, and as an Account Executive responsible for RFPs, it’s honestly been a game changer.

It’s especially valuable for everything related to RFP responses, as well as the security and legal sections, which usually take a huge amount of time.

It allows me to respond much faster and stay autonomous, without constantly pulling in internal stakeholders like the CTO, the Security Officer, or the Legal team.

As a result, it saves a massive amount of time for my colleagues and for me.

At this point, I’d genuinely struggle to work without it. Review collected by and hosted on G2.com.

I don’t have many improvement requests, to be honest.

If I had to mention one, it would be the ability to upload images directly into the platform, for example screenshots, as that could sometimes make things even easier.

But overall, it’s pretty minor and more of a “nice to have” than anything critical. Review collected by and hosted on G2.com.

The ability to check PR through Github for actual insights in how our product's codebase is designed, on top of our Slite documentation Review collected by and hosted on G2.com.

Sometimes missing key documents to craft a reply. Slack integration sometimes struggles to fetch the right conversations (when I know those exists) Review collected by and hosted on G2.com.

I like that I can ask it questions the same way I’d ask someone who knows the topic, and it gives me a clear answer. Review collected by and hosted on G2.com.

Sometimes, when it answers a question, it doesn’t provide links to the sources it used to come up with the answer. Review collected by and hosted on G2.com.

It consistently delivers what I need, exactly when I need it. Review collected by and hosted on G2.com.

Sometimes it can get mixed up across sources, but in my experience that’s mostly due to our internal knowledge hygiene. Review collected by and hosted on G2.com.

It has all the information nice and tidy making it super easy to find what i need Review collected by and hosted on G2.com.

I wouldn't change a thing since it made my life easier Review collected by and hosted on G2.com.

AI search across all of my services, especially Slack! Review collected by and hosted on G2.com.

The Gong integration doesn't link properly to Gong calls, forcing me to manually re-search for them within Gong :( Review collected by and hosted on G2.com.

I love that I can find our Workspace’s information all in one place, without having to navigate around or search endlessly. The answers are clear, and there’s also a history of what I’ve asked, so I can go back and track it if needed. Review collected by and hosted on G2.com.

I haven't found a flaw yet. I use it daily. Review collected by and hosted on G2.com.