Steerlab’s visual playbook builder, along with its AI suggestions, helped our small fintech run personalized retention campaigns quickly. The drag-and-drop journey editor, plus the preview and testing tools, reduced our build time from days to hours. Integrations with Segment and BigQuery were straightforward, and the onboarding team supported us in launching our first playbook within two weeks. Review collected by and hosted on G2.com.
Some of the more advanced options are buried a bit too deep in the menus, and a few regional banking connectors we rely on are still missing. The reporting is useful overall, but exporting dashboards to share with executives remains a manual step. Clearer pricing guidance around event volume would also make budgeting easier. Review collected by and hosted on G2.com.