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Compare ServiceNow IT Service Management and Statuspage 
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At a Glance
Market Segments
Enterprise (74.1% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ServiceNow IT Service Management
Star Rating
(1,205)4.4 out of 5
Market Segments
Enterprise (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceNow IT Service ManagementStatuspage
Star Rating
(29)4.1 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about StatuspageServiceNow IT Service Management vs Statuspage
When assessing the two solutions, reviewers found Statuspage easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with ServiceNow IT Service Management.
- Reviewers felt that ServiceNow IT Service Management meets the needs of their business better than Statuspage.
- When comparing quality of ongoing product support, ServiceNow IT Service Management and Statuspage provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of ServiceNow IT Service Management over Statuspage.
Pricing
Entry-Level Pricing
ServiceNow IT Service Management
No pricing availableStatuspage
No pricing availableFree Trial
ServiceNow IT Service Management
No trial information availableStatuspage
No trial information availableRatings
Meets Requirements
8.9
774
8.7
21
Ease of Use
8.5
993
8.7
21
Ease of Setup
8.1
553
9.0
10
Ease of Admin
8.6
299
8.3
10
Quality of Support
8.5
702
8.5
16
Has the product been a good partner in doing business?
8.8
295
9.0
10
Product Direction (% positive)
8.8
752
7.1
20
Features by Category
Administration
9.0
233
|
Verified
Not enough data
8.7
223
|
Verified
Not enough data
8.8
235
|
Verified
Not enough data
Service Desk
9.1
244
|
Verified
Not enough data
9.2
245
|
Verified
Not enough data
9.0
235
|
Verified
Not enough data
Management
8.9
226
|
Verified
Not enough data
8.9
213
|
Verified
Not enough data
8.8
215
|
Verified
Not enough data
8.8
210
|
Verified
Not enough data
8.5
198
Not enough data
Functionality
9.3
231
|
Verified
Not enough data
8.8
220
Not enough data
8.7
220
|
Verified
Not enough data
8.9
221
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
42
Not enough data
7.5
41
Not enough data
7.7
43
Not enough data
7.5
41
Not enough data
7.4
41
Not enough data
7.1
41
Not enough data
7.6
43
Not enough data
Monitoring
8.9
223
|
Verified
Not enough data
9.0
232
|
Verified
Not enough data
9.1
235
|
Verified
Not enough data
7.5
31
Not enough data
Management Tools
9.2
235
|
Verified
Not enough data
9.0
227
Not enough data
8.7
219
|
Verified
Not enough data
Generative AI
8.3
106
Not enough data
8.3
120
Not enough data
Agentic AI - Incident Management
7.2
26
Not enough data
7.2
26
Not enough data
7.5
26
Not enough data
7.3
25
Not enough data
7.7
25
Not enough data
7.5
25
Not enough data
7.6
26
Not enough data
Incident Management
9.0
302
Not enough data
8.9
301
Not enough data
9.1
307
Not enough data
8.7
296
Not enough data
8.7
289
Not enough data
Reporting
8.7
300
Not enough data
8.7
278
Not enough data
8.4
172
Not enough data
Access & Usability
8.0
235
Not enough data
8.7
288
Not enough data
8.5
256
Not enough data
8.8
164
Not enough data
Agentic AI - Service Desk
7.6
18
Not enough data
7.8
18
Not enough data
8.2
18
Not enough data
7.8
18
Not enough data
8.4
18
Not enough data
7.5
18
Not enough data
7.7
18
Not enough data
Categories
Categories
Shared Categories
ServiceNow IT Service Management and Statuspage share no categories
Unique Categories
ServiceNow IT Service Management is categorized as IT Service Management (ITSM) Tools, Incident Management, Configuration Management, and Service Desk
Statuspage is categorized as Other Monitoring
Reviews
Reviewers' Company Size
ServiceNow IT Service Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Statuspage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.9%
Computer Software
7.4%
Hospital & Health Care
7.1%
Financial Services
5.4%
Computer & Network Security
3.6%
Other
49.5%
Information Technology and Services
25.0%
Computer Software
17.9%
Internet
10.7%
Marketing and Advertising
7.1%
Hospital & Health Care
7.1%
Other
32.1%
Alternatives
Discussions
What is the ServiceNow now platform?
2 Comments
SC
ServiceNow is a cloud-based platform that provides a wide range of IT service management (ITSM) and business process automation (BPA) solutions. The...Read more
What is ServiceNow IT Service Management used for?
2 Comments
RS
ServiceNow IT Service Management (ITSM) is a cloud-based platform designed to streamline and automate IT service delivery and support within organizations....Read more
Asset Tracking
1 Comment
RK
There are 2 ways to do this:
Buying subscription for ServiceNow Discovery and setting up the environment for setup as per schema as well as maintaining the...Read more
Statuspage has no discussions with answers
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