# PagerDuty vs Statuspage Comparison | | PagerDuty | Statuspage | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | | **Total Reviews** | 939 | 30 | | **Largest Market Segment** | Mid-Market (43.6% of reviews) | Small-Business (58.6% of reviews) | | **Entry Level Price** | Free Trial 5 Users Per Month | No pricing available | --- ## Top Pros & Cons ### PagerDuty Pros: - Alert Notifications (21 reviews) - Alerting System (19 reviews) Cons: - Alert Issues (12 reviews) - Expensive (8 reviews) ### Statuspage **Not enough data** --- ## Ratings Comparison | Rating | PagerDuty | Statuspage | |---|---|---| | **Meets Requirements** | 9.1 (801 reviews) | 8.8 (22 reviews) | | **Ease of Use** | 8.6 (809 reviews) | 8.8 (22 reviews) | | **Ease of Setup** | 8.3 (435 reviews) | 9.1 (11 reviews) | | **Ease of Admin** | 8.5 (411 reviews) | 8.3 (10 reviews) | | **Quality of Support** | 8.9 (611 reviews) | 8.6 (17 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (348 reviews) | 9.0 (10 reviews) | | **Product Direction (% positive)** | 8.4 (798 reviews) | 7.2 (21 reviews) | --- ## Pricing ### PagerDuty #### Entry-Level Pricing Plan: Free Price: Free Trial 5 Users Per Month Description: Start with on-call and incident response for small teams. Key Features: - 100/month international phone/SMS notifications included - 1 On-call Schedule - 1 Escalation Policy [Browse all 4 editions](https://www.g2.com/products/pagerduty/pricing) #### Free Trial Yes ### Statuspage #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Workload Automation | Product | Score | Reviews | |---|---|---| | **PagerDuty** | 9.2/10 | 54 | | **Statuspage** | N/A | N/A | #### Automation | Feature | PagerDuty | Statuspage | |---|---|---| | **Workload Processing** | Feature Not Available | Not enough data | | **Scalability** | 9.5 (50 reviews) | Not enough data | | **Intelligent Automation** | 9.5 (48 reviews) | Not enough data | #### Administration | Feature | PagerDuty | Statuspage | |---|---|---| | **Administration Console** | 9.7 (50 reviews) | Not enough data | | **Workflow Management** | 9.6 (50 reviews) | Not enough data | | **IT Issue Identification** | 9.7 (50 reviews) | Not enough data | | **Proactive Workflow** | 9.6 (49 reviews) | Not enough data | | **Error Alerts** | 9.5 (48 reviews) | Not enough data | | **Service Management** | 9.8 (48 reviews) | Not enough data | #### Functionality | Feature | PagerDuty | Statuspage | |---|---|---| | **Job Scheduling** | 9.6 (49 reviews) | Not enough data | | **API / Integrations** | 9.6 (49 reviews) | Not enough data | | **Integrations** | 9.6 (48 reviews) | Not enough data | #### Agentic AI - Workload Automation | Feature | PagerDuty | Statuspage | |---|---|---| | **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | | **Multi-step Planning** | 8.7 (5 reviews) | Not enough data | | **Cross-system Integration** | 8.0 (5 reviews) | Not enough data | | **Adaptive Learning** | 8.7 (5 reviews) | Not enough data | | **Natural Language Interaction** | 8.3 (5 reviews) | Not enough data | | **Proactive Assistance** | 9.0 (5 reviews) | Not enough data | | **Decision Making** | 9.0 (5 reviews) | Not enough data | ### Incident Management | Product | Score | Reviews | |---|---|---| | **PagerDuty** | 8.6/10 | 233 | | **Statuspage** | N/A | N/A | #### Monitoring | Feature | PagerDuty | Statuspage | |---|---|---| | **Constant Monitoring** | 9.2 (152 reviews) | Not enough data | | **Timely Alerts** | 9.5 (177 reviews) ✓ Verified | Not enough data | | **TIcket Accuracy** | 9.2 (161 reviews) ✓ Verified | Not enough data | | **AI Monitoring** | 8.1 (18 reviews) | Not enough data | #### Management Tools | Feature | PagerDuty | Statuspage | |---|---|---| | **Ticket Assignment** | 9.2 (161 reviews) ✓ Verified | Not enough data | | **Standardization** | 9.1 (187 reviews) | Not enough data | | **Lifecycle Visualization** | 9.0 (175 reviews) ✓ Verified | Not enough data | #### Generative AI | Feature | PagerDuty | Statuspage | |---|---|---| | **AI Text Generation** | 8.1 (43 reviews) | Not enough data | | **AI Text Summarization** | 8.2 (44 reviews) | Not enough data | #### Agentic AI - Incident Management | Feature | PagerDuty | Statuspage | |---|---|---| | **Autonomous Task Execution** | 7.8 (10 reviews) | Not enough data | | **Multi-step Planning** | 7.8 (10 reviews) | Not enough data | | **Cross-system Integration** | 8.6 (13 reviews) | Not enough data | | **Adaptive Learning** | 8.5 (10 reviews) | Not enough data | | **Natural Language Interaction** | 8.7 (10 reviews) | Not enough data | | **Proactive Assistance** | 8.8 (10 reviews) | Not enough data | | **Decision Making** | 8.5 (10 reviews) | Not enough data | ### AIOps Platforms | Product | Score | Reviews | |---|---|---| | **PagerDuty** | 9.5/10 | 44 | | **Statuspage** | N/A | N/A | #### Functionality | Feature | PagerDuty | Statuspage | |---|---|---| | **Artificial Intelligence** | 9.6 (36 reviews) | Not enough data | | **Machine Learning** | 9.5 (35 reviews) | Not enough data | | **Systems Monitoring** | 9.7 (36 reviews) | Not enough data | #### Issue Resolution | Feature | PagerDuty | Statuspage | |---|---|---| | **Root Cause Identification** | 9.6 (37 reviews) | Not enough data | | **Proactive Identification** | 9.6 (36 reviews) | Not enough data | | **Resolution Guidance** | 9.8 (38 reviews) | Not enough data | #### Management | Feature | PagerDuty | Statuspage | |---|---|---| | **System Integration** | 9.6 (40 reviews) | Not enough data | | **Alerting** | 9.7 (39 reviews) | Not enough data | | **Reporting** | 9.6 (38 reviews) | Not enough data | #### Generative AI | Feature | PagerDuty | Statuspage | |---|---|---| | **AI Text Generation** | 9.2 (6 reviews) | Not enough data | | **AI Text Summarization** | 8.9 (6 reviews) | Not enough data | #### Agentic AI - AIOps Platforms | Feature | PagerDuty | Statuspage | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **PagerDuty** | 9.6/10 | 47 | | **Statuspage** | N/A | N/A | #### ServiceNow Apps | Feature | PagerDuty | Statuspage | |---|---|---| | **ServiceNow Integration** | 9.6 (41 reviews) | Not enough data | | **Value** | 9.6 (41 reviews) | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | PagerDuty | Statuspage | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### DevOps Platforms | Product | Score | Reviews | |---|---|---| | **PagerDuty** | N/A | N/A | | **Statuspage** | N/A | N/A | #### Management | Feature | PagerDuty | Statuspage | |---|---|---| | **Configuration Management** | Not enough data | Not enough data | | **Access Control** | Not enough data | Not enough data | | **Orchestration** | Not enough data | Not enough data | #### Functionality | Feature | PagerDuty | Statuspage | |---|---|---| | **Automation** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Extensibility** | Not enough data | Not enough data | #### Processes | Feature | PagerDuty | Statuspage | |---|---|---| | **Pipeline Control** | Not enough data | Not enough data | | **Workflow Visualization** | Not enough data | Not enough data | | **Continuous Deployment** | Not enough data | Not enough data | ### IT Alerting | Product | Score | Reviews | |---|---|---| | **PagerDuty** | 8.3/10 | 31 | | **Statuspage** | N/A | N/A | #### Generative AI | Feature | PagerDuty | Statuspage | |---|---|---| | **AI Text Generation** | 8.4 (30 reviews) | Not enough data | #### Agentic AI - IT Alerting | Feature | PagerDuty | Statuspage | |---|---|---| | **Autonomous Task Execution** | 8.3 (9 reviews) | Not enough data | | **Multi-step Planning** | 8.0 (9 reviews) | Not enough data | | **Cross-system Integration** | 9.1 (9 reviews) | Not enough data | | **Adaptive Learning** | 8.0 (9 reviews) | Not enough data | | **Natural Language Interaction** | 7.8 (9 reviews) | Not enough data | | **Proactive Assistance** | 8.5 (9 reviews) | Not enough data | | **Decision Making** | 8.3 (9 reviews) | Not enough data | ### Runbook Automation | Product | Score | Reviews | |---|---|---| | **PagerDuty** | 8.3/10 | 9 | | **Statuspage** | N/A | N/A | #### Automation Support - Runbook Automation | Feature | PagerDuty | Statuspage | |---|---|---| | **Common Tool Integration** | 8.9 (9 reviews) | Not enough data | | **Scripting Language Support** | 8.1 (8 reviews) | Not enough data | | **Routine Task Automation** | 7.4 (9 reviews) | Not enough data | | **Automated Task Notifications** | 8.8 (8 reviews) | Not enough data | #### Error Management - Runbook Automation | Feature | PagerDuty | Statuspage | |---|---|---| | **Runbook Procedure Updates** | 8.8 (7 reviews) | Not enough data | | **Recovery Options** | 7.9 (8 reviews) | Not enough data | | **Error Management in Automation** | 7.9 (8 reviews) | Not enough data | #### Customization - Runbook Automation | Feature | PagerDuty | Statuspage | |---|---|---| | **Runbook Customization** | 7.6 (7 reviews) | Not enough data | | **Workflow Customization** | 8.1 (7 reviews) | Not enough data | | **Incident Response Customization** | 9.0 (7 reviews) | Not enough data | #### Compliance and Reporting - Runbook Automation | Feature | PagerDuty | Statuspage | |---|---|---| | **Security Management** | 8.8 (7 reviews) | Not enough data | | **Compliance Standards Adherence** | 8.1 (8 reviews) | Not enough data | | **Reporting and Auditing** | 8.3 (8 reviews) | Not enough data | #### Performance - Runbook Automation | Feature | PagerDuty | Statuspage | |---|---|---| | **Self-Service for Non-IT Staff** | 8.5 (8 reviews) | Not enough data | | **Team Collaboration Enhancement** | 8.5 (8 reviews) | Not enough data | | **Load Handling Performance** | 8.6 (7 reviews) | Not enough data | #### Agentic AI - Runbook Automation | Feature | PagerDuty | Statuspage | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### AI SRE Tools | Product | Score | Reviews | |---|---|---| | **PagerDuty** | N/A | N/A | | **Statuspage** | N/A | N/A | #### Reliability Objectives & Service Operations - AI SRE Tools | Feature | PagerDuty | Statuspage | |---|---|---| | **Intelligent On-Call Workflows** | Not enough data | Not enough data | | **Error Budget Tracking** | Not enough data | Not enough data | | **SLI & SLO Management** | Not enough data | Not enough data | | **Service Health Modeling & Reporting** | Not enough data | Not enough data | #### AI Detection & Signal Quality - AI SRE Tools | Feature | PagerDuty | Statuspage | |---|---|---| | **Cross-Telemetry Correlation** | Not enough data | Not enough data | | **Change-Aware Detection** | Not enough data | Not enough data | | **Adaptive Anomaly Detection** | Not enough data | Not enough data | | **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | #### Investigation & Root Cause Analysis - AI SRE Tools | Feature | PagerDuty | Statuspage | |---|---|---| | **Guided Incident Investigation** | Not enough data | Not enough data | | **Live Debugging in Production** | Not enough data | Not enough data | | **AI Root Cause Analysis** | Not enough data | Not enough data | | **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | #### Automation & Platform Controls - AI SRE Tools | Feature | PagerDuty | Statuspage | |---|---|---| | **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | | **Human-in-the-Loop Remediation** | Not enough data | Not enough data | | **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | | **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | --- ## Categories **Unique to PagerDuty (7):** [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Workload Automation Software](https://www.g2.com/categories/workload-automation), [Runbook Automation Software](https://www.g2.com/categories/runbook-automation), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools) **Unique to Statuspage (1):** [Other Monitoring Software](https://www.g2.com/categories/other-monitoring) --- ## Reviewer Demographics ### By Company Size | Segment | PagerDuty | Statuspage | |---|---|---| | **Small-Business** | 18.7% | 58.6% | | **Mid-Market** | 43.6% | 34.5% | | **Enterprise** | 37.8% | 6.9% | ### By Industry #### PagerDuty - **Information Technology and Services:** 23.0% - **Computer Software:** 21.2% - **Financial Services:** 5.8% - **Internet:** 5.3% - **Retail:** 3.6% - **Marketing and Advertising:** 3.3% - **Telecommunications:** 2.8% - **Computer & Network Security:** 2.4% - **Hospital & Health Care:** 2.2% - **Education Management:** 1.7% - **Other:** 28.7% #### Statuspage - **Information Technology and Services:** 24.1% - **Computer Software:** 20.7% - **Internet:** 10.3% - **Marketing and Advertising:** 6.9% - **Hospital & Health Care:** 6.9% - **Telecommunications:** 3.4% - **Retail:** 3.4% - **Research:** 3.4% - **Religious Institutions:** 3.4% - **Food & Beverages:** 3.4% - **Other:** 13.8% --- ## Alternatives ### Alternatives to PagerDuty - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews) - [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews) - [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (319 reviews) - [incident.io](https://www.g2.com/products/incident-io/reviews) — 4.8/5 stars (180 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (976 reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (752 reviews) - [BigPanda](https://www.g2.com/products/bigpanda/reviews) — 4.5/5 stars (117 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (704 reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1858 reviews) ### Alternatives to Statuspage - [StatusGator](https://www.g2.com/products/statusgator/reviews) — 5.0/5 stars (6 reviews) - [Powertech Command Security for IBM i](https://www.g2.com/products/powertech-command-security-for-ibm-i/reviews) — 4.7/5 stars (5 reviews) - [Wayvia Prowl](https://www.g2.com/products/wayvia-prowl/reviews) — 4.6/5 stars (10 reviews) - [O&O Syspectr](https://www.g2.com/products/o-o-software-o-o-syspectr/reviews) — 4.1/5 stars (7 reviews) - [Datanomix](https://www.g2.com/products/datanomix/reviews) — 4.8/5 stars (7 reviews) - [Code-Cube.io](https://www.g2.com/products/code-cube-io/reviews) — 4.5/5 stars (4 reviews) - [StatusTicker](https://www.g2.com/products/statusticker/reviews) — 0.0/5 stars (0 reviews) - [Du Meter](https://www.g2.com/products/du-meter/reviews) — 4.5/5 stars (3 reviews) - [Chur](https://www.g2.com/products/chur/reviews) — 3.8/5 stars (2 reviews) - [MonitUp](https://www.g2.com/products/monitup/reviews) — 0.0/5 stars (0 reviews) --- ## Top Discussions ### PagerDuty - Title: [What is PagerDuty used for?](https://www.g2.com/discussions/what-is-pagerduty-used-for) — 2 comments > **Top comment:** "As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT..." - Title: [How much does PagerDuty cost?](https://www.g2.com/discussions/how-much-does-pagerduty-cost) — 1 comment > **Top comment:** "This really depends on what you need from Pagerduty and how many users need those features." - Title: [How can we do better?](https://www.g2.com/discussions/32897-how-can-we-do-better) — 1 comment, 1 upvote > **Top comment:** "Hi Subhash, I've passed your question over to our Client Services team. They should be reaching to you via email shortly. " ### Statuspage No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pagerduty-vs-statuspage)