--- title: Square Payments Reviews meta\_title: 'Square Payments Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 176 reviews by the users' company size, role or industry to find out how Square Payments works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 176 scale: '5' date\_modified: '2026-08-17' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- # Square Payments Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Square Payments but has limited features. Are you part of the Square Payments team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Square Payments is a comprehensive payment processing solution designed to empower businesses of all sizes to accept payments seamlessly, whether online, in-store, or on the go. Launched in 2009 by Block, Inc., Square has become a leader in point-of-sale systems, serving millions of merchants worldwide. Key Features and Functionality: - Versatile Payment Acceptance: Square enables businesses to accept a wide range of payment methods, including credit and debit cards, digital wallets like Apple Pay and Google Pay, and even Bitcoin. - Point-of-Sale (POS) Systems: Offers a suite of POS solutions, including hardware like Square Reader, Square Stand, and Square Terminal, as well as software tailored for various industries such as retail, restaurants, and services. - Online Payment Solutions: Provides tools for setting up online stores, processing e-commerce transactions, and integrating with existing websites to facilitate online sales. - Business Management Tools: Includes features for inventory management, employee scheduling and payroll, customer relationship management, and detailed sales analytics to help businesses operate efficiently. - Security and Compliance: Ensures all transactions are secure and compliant with Payment Card Industry Data Security Standards (PCI DSS), offering end-to-end encryption and proactive fraud prevention measures. Primary Value and Solutions Provided: Square Payments simplifies the payment process for businesses, allowing them to accept various payment methods without the need for complex setups or multiple vendors. By offering integrated hardware and software solutions, Square helps businesses manage sales, inventory, and customer relationships from a unified platform. The inclusion of advanced analytics and reporting tools enables merchants to make informed decisions, optimize operations, and enhance customer experiences. Additionally, Square's commitment to security and compliance ensures that both businesses and their customers can trust the safety of their transactions. * * * Seller [Block](https://www.g2.com/sellers/block) Discussions [Square Payments Community](https://www.g2.com/products/square-payments/discuss) Solution Type All-in-One Overview by Rachel Katsuura (Direct Mail and Affiliates Marketing at Square) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 7 months [ View More Pricing Information ](https://www.g2.com/products/square-payments/pricing) ## Top-Rated Alternatives [ ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments") PayPal Payments 4.4/5(2,748) ](https://www.g2.com/products/paypal/reviews) [ ![GoCardless](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoCardless") GoCardless 4.6/5(321) ](https://www.g2.com/products/gocardless/reviews) [ ![Adyen Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adyen Payments") Adyen Payments 4/5(44) ](https://www.g2.com/products/adyen-payments/reviews) [ View All Alternatives ](https://www.g2.com/products/square-payments/competitors/alternatives) ## User Insights Average based on 176 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Square Payments Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. ![Mellyssa D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mellyssa D.") MD Mellyssa D. Material Handler Mid-Market (51-1000 emp.) 4/30/2026 "Fast, Easy Payments and All-in-One Tracking That Keeps My Business Organized" 4.5/5 What do you like best about Square Payments? helps me take payments quickly and easily, whether in person or online, which solves the problem of needing a simple way to actually get paid without complicated setups or tech stress. I like how everything is in one system—payments, tracking, and sales reports—so I can stay organized and focused on my business instead of juggling multiple tools. Review collected by and hosted on G2.com. What do you dislike about Square Payments? What I don’t like is the transaction fees and the fact that payouts or accounts can sometimes feel limited or held depending on activity. Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? Overall, it benefits me by making it easier to accept payments anywhere, look more professional, and keep my business running smoothly without needing a complicated payment system. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Dan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan S.") DS Dan S. Co-Chair Small-Business (50 or fewer emp.) 12/23/2025 "Effortless Payments and Flexibility for Non-Profits" 5/5 What do you like best about Square Payments? Our organization started using Square Payments as an easy and accessible way to enable us to accept card payments during events and in-person activations. As a volunteer-run non-profit organization, we didn't have the infrastructure and resources to operate traditional payment terminals. Square's original 3.5mm card reader made it incredibly easy and cost-effective to turn any phone into a payment gateway. Today, Square powers our online merch store and website's payment gateway. It offers the flexibility and easy-to-use tools that help us deliver services and products without worrying about the cost of setting up a more complicated and expensive system. Review collected by and hosted on G2.com. What do you dislike about Square Payments? There's not a lot to dislike. It provided a lot of solutions for us that would otherwise be unattainable. Perhaps some of their online store platform or inventory management were difficult to use and manage. Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? Square Payments was the best solution for enabling payment processing when all other options were complicated, costly, and required long-term contracts, equipment, and other elements that weren't friendly to non-profit organizations. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Arvind A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arvind A.") AA Arvind A. Chief Executive Officer Small-Business (50 or fewer emp.) 5/19/2026 "Effortlessly Manage Payments with Fast Fund Transfers" 4/5 What do you like best about Square Payments? I love how easy it is to use Square Payments and how quickly the funds reach our accounts. The POS system makes taking payments a breeze. The software is extremely helpful for running a small business, and the ease and rates are really beneficial. The initial setup was extremely easy. Review collected by and hosted on G2.com. What do you dislike about Square Payments? The software can evolve more. There are some things that they tend to release very late, but it's not really difficult. It's easy workarounds. Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? Square Payments makes taking payments easy for my businesses, works well as a POS system, and ensures funds quickly reach our accounts. The software and ease of use, along with competitive rates, are extremely helpful for running a small business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Miguelina F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguelina F.") MF Miguelina F. Pastoral Counselor Small-Business (50 or fewer emp.) 4/11/2026 "Effortless Scheduling and Payments Made Simple" 5/5 What do you like best about Square Payments? I use Square Payments to schedule my clients and process their payments. I appreciate having a calendar that's integrated with my payment processing, which I find very easy to use. The scheduling calendar and the ability to store payment methods make it very easy, especially since I'm a non-techie person. It saves me time and I just appreciate the ease of use. I'm able to easily store new customer information along with their payment methods and process their payments very easily. Review collected by and hosted on G2.com. What do you dislike about Square Payments? There isn't anything I dislike Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? I use Square Payments to integrate my calendar with payment processing, store new customer info with payment methods, and it's easy for me to use as a non-techie, saving time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Egor U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Egor U.") EU Egor U. Bandmaster Small-Business (50 or fewer emp.) 5/1/2026 "Free, Easy Invoicing and Client Billing" 4/5 What do you like best about Square Payments? Free to use for invoicing and charging clients. Review collected by and hosted on G2.com. What do you dislike about Square Payments? Support could be improved, especially in terms of response speed and overall reachability. Also, flat fees aren’t ideal in some situations, particularly for smaller businesses that handle a large number of transactions. Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? Easy invoicing, the ability to charge credit cards, and my personal favorite: to be able to add a Tip field to the invoice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Seth R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seth R.") SR Seth R. Owner Construction Small-Business (50 or fewer emp.) 4/11/2026 "Convenient On-the-Spot and Online Payments Customers Love" 5/5 What do you like best about Square Payments? We love the convenience of either taking payments on the spot but also being able to offer online payments as well. It gives customers the flexibility they appreciate. Review collected by and hosted on G2.com. What do you dislike about Square Payments? Sometimes I feel like I have to make too many "clicks" to get my invoices completed since we have more complicated line items. Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? Saves time overall and in that, it allows us to spend more time selling and gaining revenue as a result Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AH Andrea H. Office Manager Small-Business (50 or fewer emp.) 5/1/2026 "Easy Navigation, Simple Invoicing, and Quick Transfers" 5/5 What do you like best about Square Payments? Easy to navigate, easy to invoice, and quick transfers. Review collected by and hosted on G2.com. What do you dislike about Square Payments? We have no complaints with our square payments. Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? Square payments gives us the ability to transfer all of our registrations and contracts to online and allows people to pay via credit card. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Janeen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janeen B.") JB Janeen B. Founder Small-Business (50 or fewer emp.) 4/7/2026 "Easy Invoice Sending for Donors and Clients" 4.5/5 What do you like best about Square Payments? easy to send invoices to donors and clients Review collected by and hosted on G2.com. What do you dislike about Square Payments? The % it takes off as it's the highest of all the processor that we use Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? To take donations from our donors. I'm not sure if it's benefiting me though, it's a tool to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TK Tony K. Video Production Director Small-Business (50 or fewer emp.) 7/23/2025 "Legitimate Business Payment Held Without Justification" 0/5 What do you like best about Square Payments? When they don't hold you're funds for illegitimate reasons it can be quite easy to use. Review collected by and hosted on G2.com. What do you dislike about Square Payments? I've been using Square for my video production business, but after this experience, I'm looking for alternatives immediately. What Happened I received a legitimate payment via ACH bank transfer from a client for a video production contract we won through an RFP process. Square placed the funds on hold, claiming they needed to investigate a potential "credit card scam" - despite this being an ACH transfer, not a credit card payment. I provided all requested documentation about the contract and client relationship. Instead of conducting a proper investigation, Square simply decided the payment was fraudulent and told me the "decision is final." The Real Problem here is Aggressive algorithms with no human oversight: Their fraud detection flagged a legitimate business payment with no reasonable review process Scripted customer service with no authority: Representatives couldn't provide real explanations and repeatedly said "this decision is final" without actually investigating Holding legitimate funds hostage: My earned money was inaccessible while I'm actively working on the project Forcing unnecessary delays: Now I have to issue a refund, wait for processing, and arrange alternative payment methods - all because of their mistake The Bigger Issue This isn't just poor customer service - it's a fundamental problem with how Square treats legitimate businesses. When your payment processor can arbitrarily decide your earned income is "fraudulent" with no real recourse, it creates an unstable foundation for running a business. For a company that markets itself as supporting small businesses, holding legitimate payments without proper investigation and offering no meaningful appeal process is completely unacceptable. Recommendation If you're a small business owner, especially one that occasionally receives larger payments, consider a different payment processor. Do not rely on Square - this experience has shown me they can't be trusted with important business transactions. Update: Currently switching to alternative payment solutions that treat legitimate business relationships with appropriate respect. Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? It is not a trustworthy payment processor when they hold funds without legitimate reasons. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rashina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rashina S.") RS Rashina S. CEO Small-Business (50 or fewer emp.) 3/11/2026 "Fast, Easy to Use, and Reliable" 4/5 What do you like best about Square Payments? Fast and easy to use. Customers can checkout by themselves Review collected by and hosted on G2.com. What do you dislike about Square Payments? Payout fees are too high. Could be cheaper Review collected by and hosted on G2.com. What problems is Square Payments solving and how is that benefiting you? Quick checkout for customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Square Payments? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Square Payments ](https://www.g2.com/products/square-payments/discussions/new) KP Kathryn Poncier • Last activity over 6 years ago What is the best way to use the Square Payments app? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-best-way-to-use-the-square-payments-app) GU Guest User What is Square Payments used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-square-payments-used-for) [ View all Discussions ](https://www.g2.com/products/square-payments/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 7 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/square-payments/pricing) Square Payments Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_68bbe702ba4cc7cbe909b7bc68eeed3f/venmo-for-business.png "Product Avatar Image") Venmo 4.6/5(271) [ Compare Now ](https://www.g2.com/compare/square-payments-vs-paypal-venmo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27cc46740b4e4d6792e0172eff1cca1a/shift-4.png "Product Avatar Image") Shift Payment 3.2/5(23) [ Compare Now ](https://www.g2.com/compare/shift-4-vs-square-payments) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image") Stripe Payments 4.2/5(459) [ Compare Now ](https://www.g2.com/compare/square-payments-vs-stripe-stripe-payments) ##### ##### Square Payments Features Payment Options Self Service Portal Self Service Portal Administration Omnichannel Reporting & Analytics E-commerce Integration Security POS Verification POS Verification Platform Accounting integration E-commerce Integration Accounting integration [ View More Features ](https://www.g2.com/products/square-payments/features) ##### Categories on G2 [Contractor Payments](https://www.g2.com/categories/contractor-payments)[Payment Processing](https://www.g2.com/categories/payment-processing)[Payment Gateways](https://www.g2.com/categories/payment-gateways) ##### Explore More [What terminal emulators have the strongest automation features for infrastructure operations and DevOps teams?](https://www.g2.com/discussions/what-terminal-emulators-have-the-strongest-automation-features-for-infrastructure-operations-and-devops-teams)[Which construction data analytics tools integrate natively with Procore and other construction software without custom APIs?](https://www.g2.com/discussions/which-construction-data-analytics-tools-integrate-natively-with-procore-and-other-construction-software-without-custom-apis)[What's the best Google Workspace development tool for JavaScript automation and lightweight scripting?](https://www.g2.com/discussions/what-s-the-best-google-workspace-development-tool-for-javascript-automation-and-lightweight-scripting) [Best AI writing platforms for scaling blog production](https://www.g2.com/discussions/what-are-the-best-ai-writing-platforms-for-scaling-blog-production)[Podium vs DealerSocket: which automotive marketing platform is better for real-time customer response at dealerships?](https://www.g2.com/discussions/podium-vs-dealersocket-which-automotive-marketing-platform-is-better-for-real-time-customer-response-at-dealerships)[Pros and Cons Details](https://www.g2.com/products/square-payments/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)