# Spryngtime Reviews
**Vendor:** Spryngtime  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Spryngtime
Spryngtime is building ChatGPT for support teams. We help support teams implement support bots that understand all your business&#39; knowledge, answers customer questions, and does tasks like refunds/cancellation. In short, a chatbot that actually resolve tickets!




## Spryngtime Reviews
  ### 1. Resolved 80% of our support tickets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2023

**What do you like best about Spryngtime?**

It's really easy to setup. We used Intercom and we were able to get it up and running with no integration cost in less than 15 minutes. We also considered Intercom Fin, but they charged $1 per resolution (which was hard for us to measure), while Spryngtime had very clear transparent pricing of $0.4 per ticket.

**What do you dislike about Spryngtime?**

Spryngtime is still an early product, so it did lack some polish in the UI that other products like Fin had. For example, I wish they had a "thinking" animation like Fin when the bot was generating its response. Sometimes, I would have to wait between 10-15s for a response to be generated.

**What problems is Spryngtime solving and how is that benefiting you?**

At Winter, we had 50-70 support tickets per day that, for the most part, could be answered using help center docs. Spryngtime helped our team save multiple FTEs of time by deflecting 80% of those tickets from needing a team member to intervene.



- [View Spryngtime pricing details and edition comparison](https://www.g2.com/products/spryngtime/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+17%3A25%3A37+-0500&secure%5Bsession_id%5D=ed247697-46ff-4146-a479-0b1fc4cc76ec&secure%5Btoken%5D=09079eabc52da7ec74bfca256e9ee5e42a63aa01d567b01ce9f956dbbed8a139&format=llm_user)

## Spryngtime Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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