--- title: SpotOn Reviews meta\_title: 'SpotOn Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 241 reviews by the users' company size, role or industry to find out how SpotOn works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 241 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant ---

### SpotOn Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **exceptional customer support** from SpotOn, highlighting prompt assistance and hands-on onboarding experiences. [(84 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1365333&qs=pros-and-cons#reviews)

Users value the **ease of use** in SpotOn, finding it user-friendly and great for quick learning. [(66 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364400&qs=pros-and-cons#reviews)

Users appreciate the **exceptional service** from SpotOn, feeling supported and part of a family from day one. [(49 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364679&qs=pros-and-cons#reviews)

Users value the **helpful support team** at SpotOn, noting their quick and effective responses to any issues. [(43 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364118&qs=pros-and-cons#reviews)

Users love SpotOn for its **simple and efficient user interface** , which streamlines scheduling and enhances customer engagement. [(28 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1363988&qs=pros-and-cons#reviews)

Users experience **poor customer support** with long wait times and inadequate assistance during critical moments. [(26 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1365156&qs=pros-and-cons#reviews)

Users report a **difficult setup** process for SpotOn, making initial experiences less user-friendly and seamless. [(16 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364895&qs=pros-and-cons#reviews)

Users report encountering **technical issues** with SpotOn, including glitches and transaction discrepancies that complicate usage. [(15 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1363966&qs=pros-and-cons#reviews)

Users experience **connectivity issues** with SpotOn, leading to transaction discrepancies and delays in support responses. [(14 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364500&qs=pros-and-cons#reviews)

Users experience **slow performance** with SpotOn, including lag times and crashes that disrupt productivity and workflows. [(13 mentions)](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1365520&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of SpotOn

##### 1. Customer Support

Users value the **exceptional customer support** from SpotOn, highlighting prompt assistance and hands-on onboarding experiences.
[
See 84 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1365333&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lyndsey J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lyndsey J.")
LJ

Lyndsey J.

Small-Business (50 or fewer emp.)

5.0/5

"Spot on has been a great switch from Clover for Bojae's Wine Bar and Bistro"

What do you like about SpotOn?

There is so much relevant information available through Spot on Reports and resources that helps with our profitability and even cashflow. We are al

 ![Romeo Z. T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Romeo Z. T.")
RT

Romeo Z. T.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly with Dedicated Support, A Game Changer"

What do you like about SpotOn?

I find SpotOn to be very user-friendly, which allows us to be more hands-off with the system and focus more on the business operations. I really appre

##### 2. Ease of Use

Users value the **ease of use** in SpotOn, finding it user-friendly and great for quick learning.
[
See 66 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364400&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lyndsey J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lyndsey J.")
LJ

Lyndsey J.

Small-Business (50 or fewer emp.)

5.0/5

"Spot on has been a great switch from Clover for Bojae's Wine Bar and Bistro"

What do you like about SpotOn?

There is so much relevant information available through Spot on Reports and resources that helps with our profitability and even cashflow. We are al

 ![Romeo Z. T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Romeo Z. T.")
RT

Romeo Z. T.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly with Dedicated Support, A Game Changer"

What do you like about SpotOn?

I find SpotOn to be very user-friendly, which allows us to be more hands-off with the system and focus more on the business operations. I really appre

##### 3. Staff Professionalism

Users appreciate the **exceptional service** from SpotOn, feeling supported and part of a family from day one.
[
See 49 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364679&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Purva K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Purva K.")
PK

Purva K.

Small-Business (50 or fewer emp.)

4.5/5

"Simple, Transparent, and Insightful—Spot On Makes Management Easy"

What do you like about SpotOn?

Spot On is amazing for its simplicity and transparency. The automated reminders, scheduling, and easy-to-use dashboard all coordinate really well, whi

 ![Kalei's K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalei's K.")
KK

Kalei's K.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive, Reliable, and Streamlined Platform That Keeps Improving"

What do you like about SpotOn?

What I like best about SpotOn is how intuitive and reliable the platform is. It brings together key tools in one place, which helps streamline daily o

##### 4. Helpful

Users value the **helpful support team** at SpotOn, noting their quick and effective responses to any issues.
[
See 43 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364118&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Purva K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Purva K.")
PK

Purva K.

Small-Business (50 or fewer emp.)

4.5/5

"Simple, Transparent, and Insightful—Spot On Makes Management Easy"

What do you like about SpotOn?

Spot On is amazing for its simplicity and transparency. The automated reminders, scheduling, and easy-to-use dashboard all coordinate really well, whi

 ![Stacia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacia H.")
SH

Stacia H.

4.5/5

"Streamlined POS Experience with Stellar Support"

What do you like about SpotOn?

I really like the customer service with Angel at SpotOn. He has been amazing, helpful, and always there for us, whether it's via text, Zoom, or calls.

##### 5. User Interface

Users love SpotOn for its **simple and efficient user interface** , which streamlines scheduling and enhances customer engagement.
[
See 28 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1363988&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Purva K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Purva K.")
PK

Purva K.

Small-Business (50 or fewer emp.)

4.5/5

"Simple, Transparent, and Insightful—Spot On Makes Management Easy"

What do you like about SpotOn?

Spot On is amazing for its simplicity and transparency. The automated reminders, scheduling, and easy-to-use dashboard all coordinate really well, whi

 ![Jeffrey K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey K.")
JK

Jeffrey K.

Small-Business (50 or fewer emp.)

5.0/5

"SPOTON PRINCIPALS"

What do you like about SpotOn?

SPOTON POS IS PRAISED FOR ITS EASY-TO- USE INTERFACE, WHICH HELPS USERS QUICKLY LEARN HOW TO OPERATE THE SYSTEM.

### 5 Cons or Disadvantages of SpotOn

##### 1. Poor Customer Support

Users experience **poor customer support** with long wait times and inadequate assistance during critical moments.
[
See 26 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1365156&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Romeo Z. T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Romeo Z. T.")
RT

Romeo Z. T.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly with Dedicated Support, A Game Changer"

What do you dislike about SpotOn?

Nothing major, but we've given Kaitlin some suggestions for product utilization that we would like to see in the future to help streamline the experie

 ![Adam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam W.")
AW

Adam W.

Mid-Market (51-1000 emp.)

5.0/5

"Great System That Delivers"

What do you dislike about SpotOn?

General Customer service can be a challenge.

##### 2. Difficult Setup

Users report a **difficult setup** process for SpotOn, making initial experiences less user-friendly and seamless.
[
See 16 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364895&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mary A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary A.")
MA

Mary A.

5.0/5

"SpotOn: Efficient, All-in-One Solution for Scheduling and Engagement"

What do you dislike about SpotOn?

Some areas that could be improved in SpotOn include: 1. Customization limits: Fewer options for tailoring the interface and branding. 2. Learning curv

 ![Stacia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacia H.")
SH

Stacia H.

4.5/5

"Streamlined POS Experience with Stellar Support"

What do you dislike about SpotOn?

I find there's too many avenues that are difficult, but SpotOn makes it easier now. There used to be issues with credit card and crediting back, but i

##### 3. Technical Issues

Users report encountering **technical issues** with SpotOn, including glitches and transaction discrepancies that complicate usage.
[
See 15 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1363966&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Masahiro S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Masahiro S.")
MS

Masahiro S.

4.0/5

"Streamlined Setup with Exceptional Support"

What do you dislike about SpotOn?

I am frustrated by SpotOn's inability to process credit card transactions effectively using their handheld devices, which is a significant drawback fo

 ![Jorgelina V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorgelina V.")
JV

Jorgelina V.

Small-Business (50 or fewer emp.)

5.0/5

"Great for Streamlining Orders, But Occasional Bugs Can Be Frustrating"

What do you dislike about SpotOn?

Sometimes it gets bugged and delete everything

##### 4. Connectivity Issues

Users experience **connectivity issues** with SpotOn, leading to transaction discrepancies and delays in support responses.
[
See 14 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364500&qs=pros-and-cons#reviews)

See Related User Reviews

FG

Frank G.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support Makes All the Difference"

What do you dislike about SpotOn?

Often times my printer goes off-line for no reason

 ![Lucio R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucio R.")
LR

Lucio R.

Small-Business (50 or fewer emp.)

5.0/5

"Great restaurant management tool."

What do you dislike about SpotOn?

The handheld devices kept on disconectiong mid use and were not able to find a solution, so we returned 4 and kept 2 from the original 6 we had.

##### 5. Slow Performance

Users experience **slow performance** with SpotOn, including lag times and crashes that disrupt productivity and workflows.
[
See 13 mentions
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1365520&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Purva K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Purva K.")
PK

Purva K.

Small-Business (50 or fewer emp.)

4.5/5

"Simple, Transparent, and Insightful—Spot On Makes Management Easy"

What do you dislike about SpotOn?

Feature requests or enhancement feedback sometimes take longer than expected to be addressed. The mobile app could also be much smoother, and the lear

 ![Mary A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary A.")
MA

Mary A.

5.0/5

"SpotOn: Efficient, All-in-One Solution for Scheduling and Engagement"

What do you dislike about SpotOn?

Some areas that could be improved in SpotOn include: 1. Customization limits: Fewer options for tailoring the interface and branding. 2. Learning curv

MM

Marvin M.

General Manager

Small-Business (50 or fewer emp.)

8/7/2025

"Fix of connectivity do to a bad router"

5/5

What do you like best about SpotOn?

Technical Assistance

Account Manager Krystle Simms Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

Getting techs that are not competent to fix issues Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Having a reliable POS system and professional assistance when we have issues with system. Review collected by and hosted on G2.com.

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Response from Lauren Morgan of SpotOn

[Editedit](https://www.g2.com/survey_responses/spoton-review-11509427/official_response/edit)

Thank you for taking the time to share your feedback, Marvin! We’re glad to hear that Krystle Simms and our technical assistance have been helpful in supporting your business. We’re happy that SpotOn has provided you with a reliable POS system and professional support, and we look forward to continuing to earn your trust!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

DM

Daniel M.

Owner

Small-Business (50 or fewer emp.)

8/5/2025

"Offers similar features to Toast but at less than half the cost."

5/5

What do you like best about SpotOn?

Lower cost and far superior customer service Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

Toast doesn’t support our unique tip pooling model without purchase of an additional add-on Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Toast functions as POS system, with online ordering capabilities. Review collected by and hosted on G2.com.

Show More

Response from Lauren Morgan of SpotOn

[Editedit](https://www.g2.com/survey_responses/spoton-review-11495958/official_response/edit)

Thank you for your kind words, Daniel! We’re so glad to hear that SpotOn’s value, features, and customer service have been a great fit for your business. We know every operation is unique, and we’re happy to provide the flexibility and support you need. Your feedback means a lot, and we look forward to continuing to help your business thrive!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

8/8/2024

"Our Client Success Partner Krystle Simms Is Amazing!!!!!"

3.5/5

What do you like best about SpotOn?

Krystle Simms is an asset to SpotOn with how she handles our ongoing issues. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

Implementations, Online ordering limitations and no knowledge of new releases with POS. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

There support has gotten a lot better but we've been waiting years for something we were told was a top priority. Review collected by and hosted on G2.com.

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Response from Allison Bailey of SpotOn

[Editedit](https://www.g2.com/survey_responses/spoton-review-9982411/official_response/edit)

We apologize for the issues you are experiencing and understand your frustration.

9/7/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jennica N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennica N.")
JN

Jennica N.

HR Coordinator

Mid-Market (51-1000 emp.)

3/11/2025

"Not Suitable for Multiple Locations"

0/5

What do you like best about SpotOn?

There are very few; but the FOH POS side isn't too bad. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

-It isn't suitable for multiple locations, the system does not talk to each location

-The interface is not intuitive, the ease of use on the back end is very difficult

-Basic needs are not available (refunds after payments have been batched are very difficult, if you need to add a tip at a later date, you are unable to do so on your own and must rely on support to do it for you) Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

SpotOn has not solved any problems, and instead has created many. Review collected by and hosted on G2.com.

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Response from Lauren Morgan of SpotOn

[Editedit](https://www.g2.com/survey_responses/spoton-review-10932546/official_response/edit)

We apologize for the troubles you’ve experienced, Jennica. Know that we hear you, we understand your frustration and will work to resolve your issues. Will you please reach out to me directly at laurenr@spoton.com so I can help get you in contact with the appropriate teams? Thank you.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Maile J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maile J.")
MJ

Maile J.

General Manager

Small-Business (50 or fewer emp.)

2/7/2025

"A learning curve with benefits"

4/5

What do you like best about SpotOn?

We love our customer service, Stephanie and Brandon and Paul our installer have all been incredible. We went from an old school legacy system and it was a bit of a learning curve but we are starting to hit our stride. Our customers like that we can now take tap pay and the online ordering system works well. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

I really wish we could split end of day reports between day and night shifts. We are unable to do this and since our restaurant closes between shifts, we need timely reports for each shift so we can reconcile each shift properly. I wish some small things with Spoton reserve were more customizable and I wish they were cases for the handheld devices as we have had to exchange a few times and we've only had the system since July 2024. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Better POS customization and payments options, we used to have issues with different credit cards on our legacy system but no more. We also love the digital gift cards and the fact that we can use the handhelds to send orders instantly while still chatting to guests at the table Review collected by and hosted on G2.com.

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Response from Lauren Morgan of SpotOn

[Editedit](https://www.g2.com/survey_responses/spoton-review-10812224/official_response/edit)

We're glad you're so happy with our Customer Support, Maile! This is helpful for us to know. We’ve passed along this feedback to the appropriate teams on our end. Thank you for your kind review!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Reanna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reanna M.")
RM

Reanna M.

General Manager

Small-Business (50 or fewer emp.)

4/17/2025

"Reanna Moreno General Manager"

5/5

What do you like best about SpotOn?

Spot On offers many different features that are beneficial to business owners. Spot on customer support team has been helpful and easy to communicate with when I have questions or need assistance. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

The loyalty program has some areas that could be polished such as requiring the same info across the board on all platforms for a customer to create a loyalty program. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Streamlining our reservations, employee scheduling, employee timesheets, overall restauraunt reporting, and managing restaurant back of house. Review collected by and hosted on G2.com.

Show More

Response from Lauren Morgan of SpotOn

[Editedit](https://www.g2.com/survey_responses/spoton-review-11059423/official_response/edit)

Thanks so much for your kind feedback, Reanna! We're excited to partner with you and your business!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Matthew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew B.")
MB

Matthew B.

President

Mid-Market (51-1000 emp.)

6/24/2025

"Just great customer service and solid performance"

5/5

What do you like best about SpotOn?

I feel like they really care about any hiccups we might be experience and dive into fixing them really as soon as possible. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

We could use a bit more integration with important platforms especially loyalty. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Great reports, easy navigation at the pos and stability. Review collected by and hosted on G2.com.

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Response from Lauren Morgan of SpotOn

[Editedit](https://www.g2.com/survey_responses/spoton-review-9621348/official_response/edit)

Thank you for such a kind review, Matthew! We are proud to be partnering with you and your business!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Collin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Collin W.")
CW

Collin W.

General Manager

Small-Business (50 or fewer emp.)

11/20/2024

"Spot-On Truly Can Do It All!!"

5/5

What do you like best about SpotOn?

I joined Spot-On a little over two years ago and switched over two of my restaurants. I wanted a POS system that could offer great flexiblity with menu creation, great access to reporting, and a seamless experience without any bottlenecks or tech issues.

I got EXACTLY THAT! The reporting is so in-depth and helpful when making business decisions on what products are selling ad what ones aren't. The fact that you can see everything live too is amazing. You can see not only how many of an item is sold, but also who sold it, what time of day, what it was paired with, and any discounts/voids applied. It made running our restaurants much more efficient and was a huge time saver!!

The implementation process when we initially joined was very solid and thorough. When I asked if we could have certain items set up certain ways, the answer was always yes! It was so satisfying to see Spot-On visulaize exactly what I wanted in my head. We use Spot-on now for three of our businesses and utilize their Restaurant POS as well as online credit card processing for ticket sales in our concert venue. Super easy to integrate all of our data into their system!

10/10 Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

I would say the only downside was some initial tech glitches and issues due to Spot-On being a newer company. Most of the issues have been worked out over time, but there are still a few that are frustrating at times. Lots of issues with the loyalty program, gift cards, and the cash-less discounting can cause reporting/payment issues at times. Customer service is usually pretty good at resolving these issues, but some issues don't have solutions yet it seems. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Spoton is solving my lackluster POS problems I had prior to switching. I was using an archaic POS system that offered very little in regard to reporting, customization, and future growth. Spot-on offers features that allow me to grow my business, make it more efficient, and also track prior data to see trends and adjust my business accordinly. It is also a big savings for me compared to what I previosuly paid for credit card processing. Naturally, saving money is important, so the fact that I saved money AND got a much more user-friendly and effective POS system is a win-win. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/6/2025

"Functional"

4/5

What do you like best about SpotOn?

That you can enter from anywhere and I don't have to go to the office to check information. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

Until now, I don't have a personal advisor. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Maximize times Review collected by and hosted on G2.com.

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Response from Lauren Morgan of SpotOn

[Editedit](https://www.g2.com/survey_responses/spoton-review-11766619/official_response/edit)

Thank you for the review! We’re happy to hear you’re enjoying the convenience of accessing your information from anywhere — making it easier to stay connected to your business!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated

SK

Sipheng K.

Owner

Small-Business (50 or fewer emp.)

8/1/2025

"I am so excited to work with SpotOn!"

5/5

What do you like best about SpotOn?

Save time and money! Getting the accurate orders for the customers. Looks professional. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

Barely nothing is wrong with the SpotOn! Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Time, and money!!! Review collected by and hosted on G2.com.

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Response from Lauren Morgan of SpotOn

[Editedit](https://www.g2.com/survey_responses/spoton-review-11469833/official_response/edit)

Thank you for your kind review, Sipheng! We are equally excited to partner with you!

Current UserValidated ReviewerSource: Organic Review from User Profile

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