# SpotHero Reviews **Vendor:** SpotHero **Category:** [Other Reservations Software](https://www.g2.com/categories/other-reservations) **Average Rating:** 4.2/5.0 **Total Reviews:** 11 ## About SpotHero SpotHero is the digital parking leader and only independent off-street parking marketplace in North America. Millions of drivers use SpotHero’s mobile apps and website to find, book and access off-street parking in over 7,500 locations across 300 cities in the U.S. and Canada. ## SpotHero Reviews ### 1. Useful in Denver **Rating:** 5.0/5.0 stars **Reviewed by:** Graham Y. | Sr. Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about SpotHero?** Spothero almost always discounts against the "walk in" rate for parking. And since it updates what is full and what is not very quickly, I use it every time I park downtown in Denver. **What do you dislike about SpotHero?** One time it said a parking garage was open when it wasn't. Besides that, everything works pretty well and it hasn't happened since that one time. So, once out of probably 200 times it malfunctioned a little. **What problems is SpotHero solving and how is that benefiting you?** Spothero also syncs with my business email and company's travel reimbursement, so I'm able to automatically use my pre-tax travel allowance to pay for my work parking. ### 2. SpotHero: Transitioning from WFH to In-Person Office Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about SpotHero?** I like that I can compare prices on different garages within a set radius of my job. The interface is friendly and compared to other apps that provide this service of discounted parking rates, I believe that this one is the best overall. Customer service provided by the company is always understanding and you can cancel a reservation with no charge if the booking does not work for you. I also appreciate that the app is connected to PayPal, so you do not have to directly use a card. **What do you dislike about SpotHero?** I dislike that there are not any loyalty points or rewards for multiple bookings. For notifications when bookings are close to ending, it would be helpful if a text message or email was sent. **Recommendations to others considering SpotHero:** Download the app. It will help you navigate parking in cities with high population densities and limited parking for a discounted rate that is more times than not better than competitors. **What problems is SpotHero solving and how is that benefiting you?** I use SpotHero when I have to go into the city for work. It has saved me a lot of money on parking costs. It makes the commute more accesible. ### 3. Making parking easier **Rating:** 4.5/5.0 stars **Reviewed by:** Camille K. | UIUX and Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about SpotHero?** The thing I like best about spot hero is the interactive map, it helps me see my current location and what I'm trying to pay and the distance that's walkable in my area **What do you dislike about SpotHero?** I dislike that at times there are so many price points, I think not having a price filter makes it difficult at times, what if my friends and I only have 12$ and only want to spend that? We'll have to look through the list of all options or search through the expansive map **What problems is SpotHero solving and how is that benefiting you?** Parking and garages while going out to eat or heading to work. Benefits that I've noticed are being able to not worry about where I'm going and if I'll be able to find parking, saved me so much time ### 4. Great application for parking management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about SpotHero?** SpotHero's user interface makes the software easy to use for all people **What do you dislike about SpotHero?** No complaints here! The software is intuitive and simple. **What problems is SpotHero solving and how is that benefiting you?** SpotHero is sinplifying the parking management process and enhancing the industry as a whole! ### 5. Easy to use, always functional **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about SpotHero?** Very easy to use, intuitive, and fast to find what you need. **What do you dislike about SpotHero?** Wish there was an option for choosing 24 hour periods or a bit more ease of use when staying overnight. **Recommendations to others considering SpotHero:** In urban areas, Spothero simplifies parking in advance. Use it for business or pleasure to ensure a quick and easy arrival at your address of choice. **What problems is SpotHero solving and how is that benefiting you?** Spot hero has made finding parking, and parking rates in advance of events very easy. It makes it very easy for employees to get reimbursed or estimate parking in advance for listing on client reimbursal invoices. ### 6. Easy and simple reservation software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2019 **What do you like best about SpotHero?** Very user friendly, easy to understand and offers explanations for any shifts they make. Good instructions and readability. **What do you dislike about SpotHero?** Find the QR code does not always work perfectly when using at reservation site, but usually can get it working after some tries. **Recommendations to others considering SpotHero:** Reliable, great customer service and very vast selection. Definitely consider when shopping around for various options. Its a great business friendly option to ensure your company feels you are getting the most competitive rates, and that they are backed up by professional customer service and web services. **What problems is SpotHero solving and how is that benefiting you?** Provides very affordable options for reservations, and comprehensive. Its a reliable service that my clients recognize, so its easy to use this to show that you "shopped around", found the best price possible, and that its a legit reimbursement. Because I live in a major metro area, they have a large amount of options and purchase choices. ### 7. Only waited an hour for the guarenteed shuttle **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2019 **What do you like best about SpotHero?** I called to have the shuttle arrive, but after waiting for 45 minutes and it still didn't arrive after to calls in I called a 3rd time period finally they informed me that the shuttle would be arriving under the name of a different hotel. I'm not sure how it was supposed to just guess to walk up to every single shuttle and ask if it would take me to my hotel even though it wasn't listed on the side. Terrible service! Not worth the money and don't use again. **What do you dislike about SpotHero?** Not worth the money and who wants to wait an hour for the shuttle? **What problems is SpotHero solving and how is that benefiting you?** None ### 8. Parking made simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha C. | Musician, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about SpotHero?** Instead of stressfully circling a block looking for an open spot at a meter or an overpriced parking lot, SpotHero lets you view alternatives and pricing up front. You can pay for everything on your phone and scope out options beforehand, so once you arrive at your destination all you need to do is park and go. **What do you dislike about SpotHero?** Some of the parking options aren't are clear as others **Recommendations to others considering SpotHero:** If you want an easy solution to parking, would definitely recommend SpotHero **What problems is SpotHero solving and how is that benefiting you?** Saving money on overpriced parking, and saving time looking for spots. Expedites the process of meeting someone in an unfamiliar , congested area. ### 9. Easiest way to find parking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2019 **What do you like best about SpotHero?** When I am driving to an unfamiliar place and know I need to park, instead of just aimlessly driving around I can look up the area before I leave and book myself a parking spot and know for certain I will have parking when I arrive. **What do you dislike about SpotHero?** Sometimes the price of a parking spot can be expensive but I do not believe that it set by Spothero. **Recommendations to others considering SpotHero:** If you hate looking for parking, download this app. **What problems is SpotHero solving and how is that benefiting you?** It allows me to find parking before I even leave for a destination ### 10. Much Cheaper Parking (Chicago) **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Business Analyst , Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2019 **What do you like best about SpotHero?** I like the fact I can use it while driving in the city with ease, I saved ~50% of the normal charge of parking while visiting the city. **What do you dislike about SpotHero?** It took some time to find the actual location since most parking garages here look the same. **What problems is SpotHero solving and how is that benefiting you?** With having to not pay outrageous fees to park and not having to guess the amount of time you will stay at the location when at meetings in the city ### 11. Best deal for parking **Rating:** 4.0/5.0 stars **Reviewed by:** Gayane K. | Broker, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about SpotHero?** Easy, convenient & saves money on parking in the city **What do you dislike about SpotHero?** In some cases, it does not show other parking spots available nearby **What problems is SpotHero solving and how is that benefiting you?** Directions provided to access parking sometimes not clear ## SpotHero Discussions - [What is SpotHero used for?](https://www.g2.com/discussions/what-is-spothero-used-for) - [View SpotHero pricing details and edition comparison](https://www.g2.com/products/spothero/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+22%3A21%3A01+-0500&secure%5Bsession_id%5D=1b2678d8-588c-47af-bde0-7aa88343ac1f&secure%5Btoken%5D=54d3b1c54d90f94fa4fb21d688890c4b44b51bcd26f23dec293d8d6dbbbcd6e5&format=llm_user) ## Top SpotHero Alternatives - [Xola](https://www.g2.com/products/xola/reviews) - 4.5/5.0 (68 reviews) - [eBooking](https://www.g2.com/products/ebooking/reviews) - 4.0/5.0 (10 reviews) - [Occasion](https://www.g2.com/products/occasion/reviews) - 3.5/5.0 (2 reviews)