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SpotHero

By SpotHero

4.2 out of 5 stars

How would you rate your experience with SpotHero?

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SpotHero Reviews & Product Details

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SpotHero Reviews (11)

Reviews

SpotHero Reviews (11)

4.2
11 reviews

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Graham Y.
GY
Sr. Sales Development Representative
Mid-Market (51-1000 emp.)
"Useful in Denver"
What do you like best about SpotHero?

Spothero almost always discounts against the "walk in" rate for parking. And since it updates what is full and what is not very quickly, I use it every time I park downtown in Denver. Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

One time it said a parking garage was open when it wasn't. Besides that, everything works pretty well and it hasn't happened since that one time. So, once out of probably 200 times it malfunctioned a little. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise (> 1000 emp.)
"SpotHero: Transitioning from WFH to In-Person Office Work"
What do you like best about SpotHero?

I like that I can compare prices on different garages within a set radius of my job. The interface is friendly and compared to other apps that provide this service of discounted parking rates, I believe that this one is the best overall. Customer service provided by the company is always understanding and you can cancel a reservation with no charge if the booking does not work for you. I also appreciate that the app is connected to PayPal, so you do not have to directly use a card. Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

I dislike that there are not any loyalty points or rewards for multiple bookings. For notifications when bookings are close to ending, it would be helpful if a text message or email was sent. Review collected by and hosted on G2.com.

Camille K.
CK
UIUX and Graphic Designer
Small-Business (50 or fewer emp.)
"Making parking easier"
What do you like best about SpotHero?

The thing I like best about spot hero is the interactive map, it helps me see my current location and what I'm trying to pay and the distance that's walkable in my area Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

I dislike that at times there are so many price points, I think not having a price filter makes it difficult at times, what if my friends and I only have 12$ and only want to spend that? We'll have to look through the list of all options or search through the expansive map Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Great application for parking management"
What do you like best about SpotHero?

SpotHero's user interface makes the software easy to use for all people Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

No complaints here! The software is intuitive and simple. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business (50 or fewer emp.)
"Easy to use, always functional"
What do you like best about SpotHero?

Very easy to use, intuitive, and fast to find what you need. Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

Wish there was an option for choosing 24 hour periods or a bit more ease of use when staying overnight. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business (50 or fewer emp.)
"Easy and simple reservation software"
What do you like best about SpotHero?

Very user friendly, easy to understand and offers explanations for any shifts they make. Good instructions and readability. Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

Find the QR code does not always work perfectly when using at reservation site, but usually can get it working after some tries. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Small-Business (50 or fewer emp.)
"Only waited an hour for the guarenteed shuttle "
What do you like best about SpotHero?

I called to have the shuttle arrive, but after waiting for 45 minutes and it still didn't arrive after to calls in I called a 3rd time period finally they informed me that the shuttle would be arriving under the name of a different hotel. I'm not sure how it was supposed to just guess to walk up to every single shuttle and ask if it would take me to my hotel even though it wasn't listed on the side. Terrible service! Not worth the money and don't use again. Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

Not worth the money and who wants to wait an hour for the shuttle? Review collected by and hosted on G2.com.

Natasha C.
NC
Musician
Small-Business (50 or fewer emp.)
"Parking made simple!"
What do you like best about SpotHero?

Instead of stressfully circling a block looking for an open spot at a meter or an overpriced parking lot, SpotHero lets you view alternatives and pricing up front. You can pay for everything on your phone and scope out options beforehand, so once you arrive at your destination all you need to do is park and go. Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

Some of the parking options aren't are clear as others Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Easiest way to find parking"
What do you like best about SpotHero?

When I am driving to an unfamiliar place and know I need to park, instead of just aimlessly driving around I can look up the area before I leave and book myself a parking spot and know for certain I will have parking when I arrive. Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

Sometimes the price of a parking spot can be expensive but I do not believe that it set by Spothero. Review collected by and hosted on G2.com.

RB
Business Analyst
Small-Business (50 or fewer emp.)
"Much Cheaper Parking (Chicago)"
What do you like best about SpotHero?

I like the fact I can use it while driving in the city with ease, I saved ~50% of the normal charge of parking while visiting the city. Review collected by and hosted on G2.com.

What do you dislike about SpotHero?

It took some time to find the actual location since most parking garages here look the same. Review collected by and hosted on G2.com.

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