Rapport Reviews & Product Details

I like using Rapport’s AI avatar to have students discuss their submitted work and the ability to download the transcript to analyse what they’ve learned. If I did this in person it would take much more time, and testing the product showed that it can carry out what I intend it for. It also helps students have more accountability for their work. I appreciate that the team understands what I need, responds quickly to avatar tweaks, and handles challenges well. Setup was very easy, and the Rapport team gave me great support. I think the AI avatar is going to be very effective for supporting student learning and assessments. Review collected by and hosted on G2.com.

I notice some lag when I go into the app, and latency could be improved. Some ways of using the app can feel a little clunky, and the avatar sometimes appears a little artificial. It would be good if the avatar felt more natural. I’d also like to see a rubric added so the work can be assessed, though I understand this is just an MVP and that can come later. Review collected by and hosted on G2.com.

I use Rapport for digital human projects, and I like that it gives me a full speech-to-speech animated character with good affectation and animation. I like that it’s a fully end-to-end package and that I can choose my service and inference providers, which lets me right-size the solution for my customers. It has a good library of ready characters, and I find the web portal easy to use. I can see my consumption of the different service APIs, which helps me control costs and price my projects properly for customers. Compared with Convey AI, Rapport gave us better fidelity on pricing and was an overall better product. I also got a lot of support from the Rapport engineers, so setup was pretty simple for us. Review collected by and hosted on G2.com.

I sometimes have a little difficulty with connectivity, depending on usage. I’m not sure it’s a Rapport-specific problem, since it happens across a lot of services we use, but better mirroring on local or better geographically placed sites could improve the service. Review collected by and hosted on G2.com.

Rapport offers a unique platform for creating and managing avatars that enhance user interaction. Its intuitive interface and robust features make it an ideal choice for businesses looking to innovate their customer engagement strategies. Review collected by and hosted on G2.com.

I love the quality and backstory of Rapport, especially knowing it was spun out of speech graphics in the gaming industry; it really shines through in the avatars. The facial expressions, realness, and engaging animations provide a fantastic experience. I think the avatars are a game-changer, offering something other AI characters lack—intelligent and real-time interaction that adapts to the user's mood, be it enthusiastic or more subdued. I also appreciate that Rapport is easy to use and quick to set up, with a straightforward integration process. The platform's sandbox environment is great for experimenting with characters, and the simplified pricing makes a strong commercial case for using it. I also have to mention the positive differentiation Rapport gives us, enhancing visual engagement beyond typical chatbot experiences. Review collected by and hosted on G2.com.

I like how the Rapport interactions are first presented, with a scroll-down menu of what my goals are as the user. I also like the cartooniness of avatars…prevents the uncanny valley situation where they are too realistic but creepy. I also like how there's not much lag between my response and the avatar's response. Using Rapport is relatively easy. And the AI responses are realistic. Review collected by and hosted on G2.com.

The voices of the AI avatars seemed a bit off. They are still too robotic for my tastes and made the conversations feel unrealistic. I had a hard time taking the interactions seriously with the awkward voices. I also found that the information reported in the Rapport report (after you complete a conversation) was odd...it was giving feedback on the Avatar and not me as the user. If you could improve those two features, then this would be a spectacular product to share with students at my university. They would love getting practice sessions in for their learning using a platform like Rapport, where then can fail in a safe environment. Review collected by and hosted on G2.com.

I like Rapport’s full-stack service. It’s a complete solution that’s easy to set up, customize, and modify as needed. Review collected by and hosted on G2.com.

I sometimes have connectivity issues with Rapport, especially in Southeast Asia, with intermittent lag. Review collected by and hosted on G2.com.

The collaboration with the Rapport team, with a ton of support, has been incredibly valuable~ Review collected by and hosted on G2.com.

There is not much to dislike about Rapport. The conversations with the avatars have been made to mimick real life conversations. Review collected by and hosted on G2.com.

It adapts to me, and I can build within a framework that fits what I need. It’s also super easy to work with when setting everything up. As a side note, my team loves it as well. Review collected by and hosted on G2.com.

very little, it works great. I really cannot think of anything. Review collected by and hosted on G2.com.

I really like Rapport because it's really easy to use, and it helps to put a human touch on what is otherwise just a text interface. People can land on a marketing landing page and have a conversation with an avatar that understands the subject matter of the page and our business. It feels more compelling than your standard chatbot. The initial setup of Rapport was wildly easy. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

The people at the company are dedicated to crafting great experiences! Review collected by and hosted on G2.com.

A little more insight into what it's like to bring the experience into a learning management system would be helpful. Review collected by and hosted on G2.com.

If you're in the business of building AI models, and want an interface that allows natural, engaging interaction with the AI models, look no further. This is an amazing product, with a great team, great support, and an incredibly well thought out architecture, optimized for scale. With several seamless integrations with frontier models, as well as integrations with custom AI models available, you will be able to interact with your AI via spoken dialogue instead of written text, and can even have your AI models look like your favorite gaming character. It's easy to use, easy to implement and setup, can be used as frequently as you want, all at a very friendly price point. You can focus on the science of building reliable and efficient AI models while Rapport will do the rest to make your models look and feel engaging! Review collected by and hosted on G2.com.

Not a lot, other than a slight apparent delay in responses (compensated for with the engagement achieved), and room for increasing how engaging the characters look when interacting. I must add that this is still the best lip-sync of any product I have seen on the market today, for real time interaction with AI models. Review collected by and hosted on G2.com.