Sparrow Reviews & Product Details

I like the staff and how easy and convenient everything was with Sparrow. It made everything very easy and convenient for me. Review collected by and hosted on G2.com.

i enjoyed sparrow. I had no issues with it. Review collected by and hosted on G2.com.

I like the ease of using the Sparrow website and connecting with a team member who supports and helps. They asked the right questions, got the leave process moving, and reached out right away, so I didn't have any delays. Review collected by and hosted on G2.com.

No problems were found Review collected by and hosted on G2.com.

I trust that Sparrow is keeping my company compliant with state and federal regulations in a shifting landscape. It is one less thing I need to worry about it my role. Review collected by and hosted on G2.com.

I wish they could do more in other countries, but that is something they could grow into over time. Review collected by and hosted on G2.com.

Sparrow was very communicative from start to finish and answered all my questions along the way. Review collected by and hosted on G2.com.

I did not have any negative experiences. Review collected by and hosted on G2.com.

I like that the whole experience with Sparrow was very seamless, and the customer service was excellent. Everything felt very streamlined. The initial setup was very easy, which added to the positive experience. Review collected by and hosted on G2.com.

There is nothing I disliked other than we aren't using it anymore at my company Review collected by and hosted on G2.com.

My sparrow agent, Deborah. She was wonderful! Review collected by and hosted on G2.com.

No complaints! Everything was simple to follow Review collected by and hosted on G2.com.

The ease of walking through the process and the customer support. It was great to be able to talk to a real person when I needed help. Review collected by and hosted on G2.com.

While I understand it's not Sparrow's fault, I do find it frustrating to have yet another platform to log into just to manage leave forms. It would be much more convenient if everything related to work absences for my company were handled in WorkDay, where all other absence records are already managed. Review collected by and hosted on G2.com.

I found Sparrow incredibly helpful in navigating the parental leave process in Massachusetts; they made what could have been a complicated situation much easier. I truly appreciated their communicative approach; they were very personable, quick to respond, and ensured that all my questions were answered promptly. The initial setup was very easy. Additionally, I liked that most communication was handled via email rather than through the Sparrow account itself, which made it easier for me to keep track of everything. Review collected by and hosted on G2.com.

No issues. Review collected by and hosted on G2.com.

It was very streamlined process with a rseponsive rep. I did not have to do much on my end and this was nice. Review collected by and hosted on G2.com.

I do feel like the timelines of getting my forms turned in were tight, but this could have been due to my company changing leave platforms right before I went out of work. Review collected by and hosted on G2.com.

I really appreciate the prompt and helpful customer service offered by Sparrow. This aspect of their service makes managing my state and company parental leave benefits much more efficient and stress-free. Additionally, the ease of the initial setup was a pleasant surprise, as it was very easy and straightforward, allowing me to get started quickly without any hassles. My positive experience with Sparrow is further highlighted by my strong likelihood to recommend it to others, which reflects my satisfaction with the platform’s features and support. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.