--- title: Spanning Backup Reviews meta_title: 'Spanning Backup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 232 reviews by the users' company size, role or industry to find out how Spanning Backup works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 232 scale: '5' date_modified: '2026-10-01' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Spanning Backup Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Spanning Backup to be incredibly easy to set up and use, enhancing their data protection experience significantly. (11 mentions)
Users love the easy restore process of Spanning Backup, ensuring simple recovery during critical situations. (6 mentions)
Users value the reliable and automatic backups of Spanning Backup, ensuring peace of mind during data crises. (5 mentions)
Users commend the easy setup of Spanning Backup, appreciating its straightforward integration with Microsoft 365 for seamless protection. (5 mentions)
Users value the reliability of Spanning Backup, appreciating its seamless operation and effortless data protection. (5 mentions)
Users report backup issues with Spanning Backup, facing complications with data fragmentation and connection limits. (4 mentions)
Users feel that the pricing can be on the higher side, particularly for smaller teams with limited budgets. (4 mentions)
Users face a difficult setup process with Spanning Backup, which complicates initial use and functionality. (3 mentions)
Users find the poor reporting lacking in detail and clarity, making backup monitoring less efficient. (3 mentions)
Users report error management issues that lack actionable solutions and create confusion in the interface. (2 mentions)

5 Pros or Advantages of Spanning Backup

5 Cons or Disadvantages of Spanning Backup

OU
Ogaga U.
Mid-Market (51-1000 emp.)
"Works well for records"
3/5
What do you like best about Spanning Backup?

It does well with backing up Salesforce records. Recovery for small records is very quick and efficient. If there's a missing object, it does well with the recovery. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

It doesn't do well with recovering large records. It basically messes up with disaster recovery planning as it's insufficient to provide you with a bulk import. Insufficient for report dashboard recovery. Review collected by and hosted on G2.com.

MA
Michelle A.
Mid-Market (51-1000 emp.)
"Excellent product"
5/5
What do you like best about Spanning Backup?

It's the easiest backup for O365 - easy pricing, easy to use, easy to sell Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I cannot think of anything that I dislike about spanning Review collected by and hosted on G2.com.

MKB F.
MF
MKB F.
Mid-Market (51-1000 emp.)
"Simple and convenient"
5/5
What do you like best about Spanning Backup?

I like the simplicity of being able to quickly and easily bring back many files and folders to their original locations if things were accidentally deleted or corrupted. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

So far I haven't ran across any issues while using Spanning Backup. It was convenient especially with shared folders being removed by some people I was able to gain access to those files again. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Spanning for Office 365 backup"
4.5/5
What do you like best about Spanning Backup?

Spanning is a low cost backup solution that is extremely easy to use from both an IT perspective as well as an end user trying to restore their own files. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Spanning has been the best solution for O365 Office backup (email, Sharepoint, OneDrive, etc.) we have found! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Stable and easy to use"
4/5
What do you like best about Spanning Backup?

Even though Google provides their own backup service, it is not intuitive and so Spanning makes it very easy for me to see when my data has been backed up, and easily restore any individual emails, files or files directly. It's very simple to set up and use, and I've found the support to be excellent. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I can't come up with anything to be honest. Review collected by and hosted on G2.com.

BG
Bernard G.
IT Manager
Mid-Market (51-1000 emp.)
"Spanning Review"
5/5
What do you like best about Spanning Backup?

Simple to setup and use. Haven't had any issues with it running. We use it every day. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

No centralize console to monitor different client tenats. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
EN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Reliable service, good UI, excellent recovery capabilities"
4/5
What do you like best about Spanning Backup?

Seamlessly integrates with Salesforce so the installation and setup is a breeze. Restore function is also easy to understand and use. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Would appreciate more granular restore capabilities. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Google Workspace Backup Review"
0/5
What do you like best about Spanning Backup?

The thing that stands out most is the cost of the service. It's priced very well and it does backup everything on Google Workspace. The main feature I used it for was Google Drive. The web interface allows you to see all files backed up on an individual level as well as date stamps for each backup. The most useful feature is that you can restore everything with a single action if needed.

UPDATE:

I can confirm that, as of 05/2023, I have not incurred an "Exessive Use" charge. This is good news! Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The ToS is not publicly available. After I manually requested it I was able to verify that even though the website advertises "unlimited", the ToS states:

"it is Excessive Use if at any time the cost of Licensee's Users' storage consumption far exceeds the Fees for the Services as calculated by Spanning".

If you occur "Excessive Use" they charge $275/TB.

Spanning also does not backup any files on Google Drive that are only downloadable by the owner, such as files flagged as malware. This can be very annoying because Google will have false positives that it flags and those files will never be backed up. Other services don't have this issue.

UPDATE:

I attempted a restore several times for files as little as 101GB and the restore gets "stuck". When I use the word "stuck", I mean the restore is still there and acts like it's working, but no progress is made after a certain point. You have to reach out to support to have them confirm it's stuck and cancel it for you so you can try again.

Engineering reports this as an API call limit. I find that hard to believe under the circumstances. Nonetheless, there's no point in offering the service for customers with large Google Drives if you can't restore more than 100GB at a time.

Out of 4 restores, 3 have gotten "stuck"... Review collected by and hosted on G2.com.

SP
Scott P.
Mid-Market (51-1000 emp.)
"Easy to use, Friendly user interface, A must have for backing up Office365"
4.5/5
What do you like best about Spanning Backup?

Easy interface and easy to use. Plenty of space for backups. Can backup up Teams, SharePoint and email Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Restoring can be somewhat tricky for first time users Review collected by and hosted on G2.com.

Julian G.
JG
Julian G.
CTO
Mid-Market (51-1000 emp.)
"helped our organization to control gmail backups"
4/5
What do you like best about Spanning Backup?

gave us the possibility to recover the deleted messages and recover critical information. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

sometimes the searching process is not easy, would be great an Spanish version Review collected by and hosted on G2.com.