--- title: Spanning Backup Reviews meta_title: 'Spanning Backup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 232 reviews by the users' company size, role or industry to find out how Spanning Backup works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 232 scale: '5' date_modified: '2026-10-01' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Spanning Backup Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Spanning Backup to be incredibly easy to set up and use, enhancing their data protection experience significantly. (11 mentions)
Users love the easy restore process of Spanning Backup, ensuring simple recovery during critical situations. (6 mentions)
Users value the reliable and automatic backups of Spanning Backup, ensuring peace of mind during data crises. (5 mentions)
Users commend the easy setup of Spanning Backup, appreciating its straightforward integration with Microsoft 365 for seamless protection. (5 mentions)
Users value the reliability of Spanning Backup, appreciating its seamless operation and effortless data protection. (5 mentions)
Users report backup issues with Spanning Backup, facing complications with data fragmentation and connection limits. (4 mentions)
Users feel that the pricing can be on the higher side, particularly for smaller teams with limited budgets. (4 mentions)
Users face a difficult setup process with Spanning Backup, which complicates initial use and functionality. (3 mentions)
Users find the poor reporting lacking in detail and clarity, making backup monitoring less efficient. (3 mentions)
Users report error management issues that lack actionable solutions and create confusion in the interface. (2 mentions)

5 Pros or Advantages of Spanning Backup

5 Cons or Disadvantages of Spanning Backup

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"sub par service"
2/5
What do you like best about Spanning Backup?

the name is nice. and it is easy to add users to the system. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

The service level is terrible. The price isn't very competitive. And there were too many problems over a long period of time. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Great protection at an affordable price"
5/5
What do you like best about Spanning Backup?

I love the unlimited backup retention and the price point of this product. We use it for O365 and Salesforce and it serves the purpose well. Sales and Support are quick to respond and are very helpful. Implementation took all of 15 minutes and it is a set it and forget it type of product. All new mailboxes, OneDrive folders and SharePoint sites are automatically backed up without any admin intervention. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Interface could use a little update especially for pulling in AD users. Some users should not show up in the interface and I would like a way to hide these. It can make assigning licenses a bit difficult. I use group based licensing so not a huge deal for me. Review collected by and hosted on G2.com.

Aaron K.
AK
Aaron K.
Database Manager
Small-Business (50 or fewer emp.)
"Fantastic Service"
5/5
What do you like best about Spanning Backup?

Easy to setup, backs everything up regularly without issues, doesn't use dramatic amounts of data. It was quick to setup, the customer support team gets back to us quickly if there are issues, and those don't come up with any level of frequency. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Not much comes to mind; billing is easy, process is easy, and it was easy to setup Review collected by and hosted on G2.com.

Kayode Y.
KY
Kayode Y.
Mid-Market (51-1000 emp.)
"Backup your GMail, Drive and Salesforce"
4.5/5
What do you like best about Spanning Backup?

It's a good means of backing up your GMail, Drive and Salesforce. It also gives the opportunity to restore backup, and manage backup. If a staff has left your organization, and their manager needs access to their email, Spanning gives you that opportunity Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

Sometimes, backup can be shown to have been skipped. While the system shows it as skipped, If you check, you usually will see the backup in place. I think this can be improved on Review collected by and hosted on G2.com.

CH
Caleb H.
Small-Business (50 or fewer emp.)
"A glimmer of hope, in otherwise hopeless situations..."
5/5
What do you like best about Spanning Backup?

I like knowing that Spanning has our back, when process, or even Microsoft, can sometimes let us down. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I would like more options, such as the ability to allow end users to quickly recover mail, directly from their Outlook (read only recovery, of course). Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Spanning backup for Salesforce is a game-changer for saving time and peace of mind."
5/5
What do you like best about Spanning Backup?

Spanning has helped to reduce costs for file storage within Salesforce, and more importantly, has tremendously increased peace-of-mind with automatic backups on data being stored outside of Salesforce but with simple restoration when needed. The team was great with onboarding and simplified everything as well. It runs automatically every day and was easy to integrate with Salesforce via the native package. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I don't have any complaints about Spanning - it's been a game-changer and I've brought it into multiple companies because of this. Review collected by and hosted on G2.com.

BD
Bob D.
AVP of IT and Analytics
Mid-Market (51-1000 emp.)
"As easy as 1-2-3"
5/5
What do you like best about Spanning Backup?

The ability to view all backups for 30 days on the main page, and see deleted accounts and data storage. Ease of use and implementation. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I would like to backup all MS Teams' chats without having to use a secondary product. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Deceptive and unfair. No utilities to mass migrate data to another platform"
1/5
What do you like best about Spanning Backup?

The backup tool was fairly easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

1. They accepted my business to backup data at a specific cost per month, with no limits. Then after a couple of years they said I have too much data to back up and wanted a lot more money. When I asked them to send me my data or give me a tool to mass migrate my data to another platform, they could not give me a solution other than to individually download data from each user account.

2. The platform was unable to move my company account smoothly from one domain to a new domain when we changed our company name and domain. Their solution was to keep using our old domain. That was not possible.

3. Kaseya is constantly trying to upsell their other applications. Review collected by and hosted on G2.com.

Filiberto M.
FM
Filiberto M.
IT Manager
Mid-Market (51-1000 emp.)
"A quick setup and efficient backup tool for multiple email platforms."
5/5
What do you like best about Spanning Backup?

What I liked the most is the easiest setup, it took just a few click to start assigning licenses. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

I have been using since more than a month and I have no complains yet. Review collected by and hosted on G2.com.

Tim R.
TR
Tim R.
Assistant IT Director
Mid-Market (51-1000 emp.)
"Spanning ... the one and done for backup."
5/5
What do you like best about Spanning Backup?

I've never had an easier setup for a backup solution than Spanning. It was easy as log in to Spanning, Auth for MS365 and ... done. Review collected by and hosted on G2.com.

What do you dislike about Spanning Backup?

What's there to dislike? I just wish I had known about it before our MSP had us signed up for Datto for a year. Review collected by and hosted on G2.com.