# SoundCommerce Reviews **Vendor:** SoundCommerce **Category:** [Retail Intelligence Software](https://www.g2.com/categories/retail-intelligence) **Average Rating:** 4.3/5.0 **Total Reviews:** 11 ## About SoundCommerce SoundCommerce was founded in Seattle in 2018 by Amazon and digital commerce veterans who believe that every organization should be able to "think and act like Amazon." SoundCommerce is a Retail Data Platform that accelerates business and data maturity so you can make decisions that lead to profitable growth. Our platform — built for retailers of any size or complexity — transforms your unique data infrastructure into an easy-to-use, no-code environment that’s accessible to everyone — no engineering degree required. Best of all, you have the option to take action natively from within the SoundCommerce platform or port the data over to any of the apps you already use and take action there. With SoundCommerce, retailers have confidence that every decision and dollar is driving profitable growth. Our customers (including Eddie Bauer, Bala, Bed Bath & Beyond, FTD/ProFlowers, and more) are moving form revenue-based lagging indicators to profit-based predictive indicators using the SoundCommerce platform. ## SoundCommerce Reviews ### 1. ready to use data management platform for retail businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Gaurav K. | Product Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about SoundCommerce?** SoundCommerce helped our partner businesses in a single-point data collection from all the possible data sources for their commerce business. bring all data and logs, model and query them and then use analytics to gain insights on the business and use that to improve the customer experience. **What do you dislike about SoundCommerce?** We haven't yet discovered anything serious to be disliked about sound commerce. The platform setup, integrations, and usage have been very fluid for all the team members. As a suggestion, I think they should introduce an academy and courses as their might be a little learning curve for the few, especially small businesses. **What problems is SoundCommerce solving and how is that benefiting you?** Making an end-to-end data platform for retail commerce businesses so that they could gather a better understanding and insight about the business using the data. SOundCommerce helped us in delivering more value to customers and in turn gain more profit and business sustainability ### 2. Data management platform across retail channel **Rating:** 4.5/5.0 stars **Reviewed by:** Susan C. | Merchandise Planner, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about SoundCommerce?** This software monitors data between the business and customers. It gets insights from all sales and market related programs to accelerate planning and decision-making. SoundCommerce empowers all the teams with modern business management skills. Business operations and marketing activities have been running effectively with real-time data analytics. **What do you dislike about SoundCommerce?** The deployment cost is high based on the size of the company. The overall performance has been excellent. **What problems is SoundCommerce solving and how is that benefiting you?** Data orchestration into a modern cloud data warehouse allows teams to analyze and get the best analytics. Effective financial management and investment plans have accelerated business growth and reduced expenditure on non-productive projects. Data visualization creates awareness on marketing and business operation trends that unlocks hidden inefficiencies. ### 3. Best Sales and customer relations tool **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron B. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2022 **What do you like best about SoundCommerce?** It provides real-time sales metrics and solution to marketing barriers. The product operations in unlocking marketing challenges has improved performance. Decision optimization in customer interaction journey has increased revenue and daily sales. **What do you dislike about SoundCommerce?** Learning how the product performs takes long for new sales and marketing teams. **What problems is SoundCommerce solving and how is that benefiting you?** It provides advanced customer data analytics that helps in planning for future marketing trends. Data analysis is simple and modern profit calculation modes simplifies work. Marketing campaigns runs effectively with automated messaging tools. ### 4. Soundcommerce is the best solution for our retail clientele! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about SoundCommerce?** We have been using Soundcommerce for a long now and we have experienced a great fit, it's an all-in-one great solution for the mid-size retail brands we work with. **What do you dislike about SoundCommerce?** It's a perfect fit so far, and the support is great though too we have the entire system, and easiness to implement and has an amazing interface to get things done. Can complain, **What problems is SoundCommerce solving and how is that benefiting you?** Its the all-in-one solution for the clientele retail brands we work with, our clients love this system, and it's an all-rounder with all the needs in place to win the customer for life. ### 5. A platform to connect the retailers **Rating:** 4.0/5.0 stars **Reviewed by:** Shebin S. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about SoundCommerce?** It's a platform for the business retailers to connect to the needs of various users.it shows or helps us to connect every aspect of the business,that helps to increase the profit and related fields. **What do you dislike about SoundCommerce?** Sometimes it feels difficult for a beginner to use the website as some of the features are still not awarded to them,as some extra features are provided which are not used. **What problems is SoundCommerce solving and how is that benefiting you?** it makes easier the business retailers by providing an end-to-end communication or linking through which they get an idea about the business also helps them to know about their customer reviews, ideas about increasing profi8ts etc. ### 6. Best Platform for Revenue Reconciliation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about SoundCommerce?** It's one of the best data platforms available in the market, which cross-functions with complete business operations. It helps to track every penny spent from the retailer's standpoint. **What do you dislike about SoundCommerce?** Nothing much, to be honest; the UI design can get improved. The current version is absolutely fine, but still, there's room for development. **What problems is SoundCommerce solving and how is that benefiting you?** As my client has pet products retail outlets in various locations in the USA, SoundCommerce helps us to track the entire business's financial usage from multiple streams. ### 7. Ease of use is off the charts! **Rating:** 4.0/5.0 stars **Reviewed by:** Noah R. | Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about SoundCommerce?** I love how it takes our process and breaks it down into manageable segments. **What do you dislike about SoundCommerce?** Honestly, nothing so far. It has been a huge blessing to my business. **What problems is SoundCommerce solving and how is that benefiting you?** It is systemizing the processes we have. ### 8. Pleasant experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about SoundCommerce?** Helped me build profitable growth for my business **What do you dislike about SoundCommerce?** UI could be clunky and hard to use at times **What problems is SoundCommerce solving and how is that benefiting you?** Solving the problem of giving me data in all of core functions in one location ### 9. Great customer experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Patricie K. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about SoundCommerce?** It tracks our customers and sales across systems. **What do you dislike about SoundCommerce?** A little difficult to navigate at the beginning. **What problems is SoundCommerce solving and how is that benefiting you?** Shipments tracking and inventory across systems. ### 10. Soundcommerce **Rating:** 4.0/5.0 stars **Reviewed by:** Paul M. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about SoundCommerce?** Offers capabilities similar software can't **What do you dislike about SoundCommerce?** Cost of doundcommerce is prohibitive to use **What problems is SoundCommerce solving and how is that benefiting you?** Retail efficiency, data use ### 11. it easy to use and understand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2022 **What do you like best about SoundCommerce?** easy to communicate and translate the paragraph **What do you dislike about SoundCommerce?** major drawback wrong rectification in paragraph **What problems is SoundCommerce solving and how is that benefiting you?** it empower every function of your business - [View SoundCommerce pricing details and edition comparison](https://www.g2.com/products/soundcommerce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+16%3A38%3A10+-0500&secure%5Bsession_id%5D=bb5bb026-5ff2-4b81-b676-e1d6cd75c0d9&secure%5Btoken%5D=cae36c4d91a2c14bf75b7292fc6ba6b6e5f3aaaa3f31137163d73c88c6b9f014&format=llm_user) ## SoundCommerce Features **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction **Analytics** - Forecasting - KPIs - Dashboards - Integration **Generative AI** - AI Text Generation **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top SoundCommerce Alternatives - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - 4.5/5.0 (476 reviews) - [Board](https://www.g2.com/products/board/reviews) - 4.4/5.0 (300 reviews) - [ContactPigeon](https://www.g2.com/products/contactpigeon/reviews) - 4.9/5.0 (279 reviews)