Utility: 24/7 coverage before incident response for teams or institutions that do not have an active or mature SOC, or for those who cannot hire an internal cybersecurity team to address complex threats. Review collected by and hosted on G2.com.

For now, there is nothing to dislike; the service offered by MDR Sophos is positive and its use has translated into fewer risks, costs, and protection for the institution's image. Review collected by and hosted on G2.com.

The integration with endpoint and server, mail, etc. Review collected by and hosted on G2.com.

Sophos Central could be even better as a central tool Review collected by and hosted on G2.com.

Sophos MDR gives us 24/7 security monitoring with fast response to threats. Their team takes action quickly, even while we’re offline. The dashboard is clean and easy to understand. Review collected by and hosted on G2.com.

Initial setup took some time and required help from support. The pricing can be a bit high for small companies. A more flexible plan would help. Review collected by and hosted on G2.com.

I like Sophos MDR for its ease of use and setup. The dashboard, monitoring, insights, and reporting features are easy to navigate and understand. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I find the service and performance great, the integrations into MS365 are excellent Review collected by and hosted on G2.com.

The AI functions do not convince us 100%, there are also too many false positives at times Review collected by and hosted on G2.com.

What I value most about Sophos MDR is the speed with which it identifies and responds to incidents. The team conducts constant monitoring 24 hours a day, 7 days a week, and maintains clear communication, which gives me a lot of peace of mind and helps reduce risks. Review collected by and hosted on G2.com.

The only thing that doesn't convince me is that certain notifications are somewhat technical, and to understand all the details, it's necessary to check the console. It would be better if it were more accessible for those who don't have technical knowledge. Review collected by and hosted on G2.com.

What I like best is peace of mind. The human layer on top of software detection so that if something is off, its investigated instead of juust generating noise. Review collected by and hosted on G2.com.

Obviously cost is an isssue, it's much more pricey than some other services. Also, there's a pretty big learning curve especially if you're not already in the Sophos ecosystem. Review collected by and hosted on G2.com.

best thing is that it is centerlized and if any attack or virus detedted it islotae the system then admin can review all log from central port Review collected by and hosted on G2.com.

there is no depth of exclusion if want exlude all subdomain can not use *.domian.com need to manualy define all URL and for some custom app or script that you have to define fix path location otherwise MDR blocck and remove that Review collected by and hosted on G2.com.

It’s reassuring to know that a team of professionals is continually monitoring our security environment and will take action if any threats arise. Review collected by and hosted on G2.com.

The only negative thing I can think of is the price Review collected by and hosted on G2.com.

Sophos MDR is a great product. I love how easy it is to manage and also I love how the licensing works for the product. The controls are very granular and can be setup differently for different users, groups and computers/devices. You can sync all of your active directory users and groups so that you have more control over which users and which devices have more strict controls and it allows for website filtering and device control. Also when combined with Sophos Intercept-X it is one of the best solutions to monitor for potential Ransomware attacks. Review collected by and hosted on G2.com.

Logging into Sophos Central to manage Sophos MDR can be a bit slow and painful at first as there are so many features and options, site navigation can be a bit slow. Also the amount of options for implementation at first can be a bit daunting. Review collected by and hosted on G2.com.