SolarWinds Server & Application Monitor

4.3
(232)

SolarWinds Server & Application Monitor provides deep visibility into health, availability and performance of over 200 enterprise applications and multi-vendor servers out of the box. Proactively monitor and alert on performance issues and simplify troubleshooting from a single dashboard.

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Showing 232 SolarWinds Server & Application Monitor reviews
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Tim M.
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Verified Current User
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" Server and Application Monitoring at its best!"

What do you like best?

Server and Application Monitor software developed by SolarWinds is always a great software to take in consideration for your company. And this particular product in common is a great one and it's because has a extensive and customizable platform and workflow that allow users to monitor resources, processes and application performance as well. Besides all this facts, this software can be integrated with open source clients like OpsGenie or AppOps in order to check alerts from applications and resources that are being evaluated

What do you dislike?

This software offers a great workflow but its GUI is always outdated, its architecture seems to be complex and its pricing is very high compared to other similar solutions. It has some glitches that need to be fixed but in overall this software delivers what it says. And I don't see something else bad about SolarWinds Server & Application Monitor.

Recommendations to others considering the product:

SolarWinds works for larger systems and companies as well this software is highly recommended, you can have everything set and in place to give the best experience either to your employees or your clients as well.

What problems are you solving with the product? What benefits have you realized?

SolarWinds has helped and solved a lot in our company, we find incidents that my department and I thought that were solved once encountered the first time and all of that before the company is affected by some collateral damage caused by that or clients start complaining about issues with data or RDS getting bad signs of internal OS. With the implementation of OpsGenie, we were able to organize and set how events are being categorized in order to make a great experience.

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Joseph A. B.
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"Network Monitor complete, number 1"

What do you like best?

Solarwinds has a wide and detailed configuration, to perform a high-level monitoring, all kinds of networks, ethernet, ISDN, TCP, UDP and many more, has a powerful tool that detects all kinds of faults, from the deepest of the network, detecting possible future failures that may affect the full operation of the network, verify all types of digital signals emitted by the network, and convert them into graphic data, understandable to any person, creating a simple and accurate monitoring environment.

What do you dislike?

The initial monitor takes hours, to create a complete report, because the analysis needs a couple of hours to complete in its entirety, the monitoring process can be somewhat slow, and waste time necessary work.

Recommendations to others considering the product:

the analysis times, and the subsequent creation of reports, must be markedly reduced, and the final report must be a little less complex, so that it is easy to understand, for novice users, who just start with the use of the program.

What problems are you solving with the product? What benefits have you realized?

Thanks to this application, we can avoid all types of leaks in the LAN network thanks to the monitoring and detection of timely failures, providing a complete service, with a percentage of minimum cuts, which are almost undetectable for our users, being an indispensable tool for the good operation of all types of internet networks in any company, we detect failures that have helped us to improve our entire infrastructure, significantly improving access to the internet in dead spots, or with weak signals, which caused continuous cuts in other sectors, due to the flow incorrect signal.

What Application Performance Monitoring (APM) solution do you use?

Thanks for letting us know!
Jeremy M.
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Verified Current User
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"SolarWinds Orion APM"

What do you like best?

It's very extensive and customizable, allowing for intricate process monitoring for server resources, application performance, and storage capacity, among other KPMs. It's integration with OpsGenie is a nice tough for on the go alerts through the OpsGenie app. It's relatively easy to manage between our admin staff, and robust enough to monitor our hundreds of applications, servers, and components.

What do you dislike?

I would say it's a bit monolithic in it's architecture and complex UI. Sometimes, it's more cumbersome to configure certain things than we'd like. And we would really like to have built-in PowerShell trigger actions, instead of having to shoehorn scripts through the "Execute External Program" trigger action. There also seems to be some performance hits after a couple hundred nodes, primarily in UI load times and log writes to our SW app server.

Recommendations to others considering the product:

Definitely useful in larger ecosystems, where you're monitoring nodes across multiple subnets/subdomains.

What problems are you solving with the product? What benefits have you realized?

We use it to monitor our application VM's and networking infrastructure, and has helped us catch incidents before the business is affected, or at least before they start complaining something is down ;) We also primarily like the ability to add custom attributes to our nodes so that we can better categorize them and receive more accurate alerts through OpsGenie. We've been able to record and troubleshoot incidents as they happen by connecting SW to our existing IT management services since we were able to integrate our existing automation into the alert actions we set up.

Alejandro P.
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Verified Current User
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"Best tool for servers Admin"

What do you like best?

You have all the information that you need in only one single point. Solarwinds have the agents that help you to understand what is happening on your servers and not only the bare metal you can go until the application.

“This is one of the mandatories tools that all organization should have. Solarwind SAM helps us to see what was happening with our servers and application. They have several agents that help us to know better the behavior and follow from the server to the client. For better results you should add the other solarwinds components like Virtualization Manager, NPM, SRM, that will give you the big picture of all your infrastructure. The admin console is very easy to use and by default give you a lot information”

What do you dislike?

You need an agent for each software that you have, if you have a database on your server you will need and agen for the database, if you need monitoring networking you should install a other agent.

You have to buy all the package to get better information, because if only buy the SAM, them you will need to know how is your network so you will need the NPM, them you need to see is is the storage so you will need that package.

Recommendations to others considering the product:

Include other solarwinds product to get more information, also install the agent in each server in order to get better information.

What problems are you solving with the product? What benefits have you realized?

The initial issue for all server admin is the not visibility or undertand what is happening in the server, not only when you are troubleshooting but also in your daily activities. So now with solarwind SAM we have that visibility and the understanding of what is happening.

Lee A.
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Verified Current User
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"Excellent solution for Server and Application Monitoring"

What do you like best?

SolarWinds Server and Application Monitor is a very robust solution for Server and APM. There are many templates, most supported or developed by the SolarWinds community to monitor various solutions/systems. The solution is very customizable in that you can create custom monitors using many different methods.

What do you dislike?

This solution is great our of the box, however, for custom applications it does take some time to get it setup and running to peak performance. Also, no one environment is a like and therefore industry best practices do not always work so this solution does take time to tune to the specific environment.

Recommendations to others considering the product:

Use the trial and make sure that it works for your needs prior to purchase as this can be expensive depending on your footprint, however, it may also be worth it!

What problems are you solving with the product? What benefits have you realized?

We wanted to be able to monitor all systems and applications from a single source using a solution that was easy to maintain and manage for all users. Since implementing Server and Application Monitor, we have add onto it with the suite of SolarWinds products that has enhancing our monitoring of our network and provided more insight into issues as well as help us discover issues before they impact our end-users. Our uptime is better that with our previous solutions due to the fact that APM can monitor applications and provide historical data to make alerting decisions.

Charles H.
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Verified Current User
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Expidite the resolution time for any Application"

What do you like best?

Versatility in monitoring with various out of the box components and the script based components.

Advanced monitoring using some of the customizable components mixed with dynamic and Advanced/SQL Alerting allow for any imaginable or experienced scenario to captured by SAM and properly alerted on.

What do you dislike?

There is not much that you can not do with SAM. Most of my complaints or issues rally around UI and some minor functionality. Though where the out of the box measures fall short, there are many customizable options to fill the gap to obtain and provide the data and insight needed top properly run and manage multiple business critical applications.

Recommendations to others considering the product:

Have a few specific idea's of implementation when demoing. If you are unable to setup a POC provide these details to your sales rep and request a tuned demonstration based around your need.

What problems are you solving with the product? What benefits have you realized?

Over the years I have used SAM for Notification of downed or stalled applications and machines. This has ranged from mechanical pharmaceutical dispensers to debit card printers at local branches. Faster remediation of both clinical and pharmacy applications and devices has prevented financial and total life loss on a regular basis. Alerting on debit card printer issues allowed a Card Service Provider to better communicate and re-mediate issues with printing new debit cards before it affected clients access to their own funds.

Matthew H.
Validated Reviewer
Verified Current User
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"SolarWinds SAM is so-so"

What do you like best?

The ability to monitor scheduled tasks. Our company performs a lot of automation through windows scheduled tasks and cronjobs, monitoring those task for failures allows the IT department to not be caught off guard.

What do you dislike?

The way the licensing scheme work out. Anytime you monitor something (a task, a service, a process, or daemon), it consumes a massive amount of licenses. And it doesn't even monitor IIS all that well.

Recommendations to others considering the product:

If your sole job will be to deal with this product, then you may have the time to tweek it and get it running the way you want it. But for admins with other things to do, this product can be a little time consuming to get oriented the way you want it.

What problems are you solving with the product? What benefits have you realized?

The monitoring of scheduled tasks and cronjobs in our server environment, have lowered the amount of times that IT is alerted that something is down. Now IT can catch the issue and resolve it, sometimes before the end user is even aware.

Dave J.
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Verified Current User
Review Source
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"Solarwinds SAM, a powerful tool which quickly becomes a necessity for your business."

What do you like best?

Log into the web console for access to a wealth of information that is available to you on your servers and the applications that run on them. There is a whole bunch of templates and alerts already available to you for both physical and virtual servers.

A multitude of information can become available from the web app by selecting from a series of tabs and dropdown menus, ideal for troubleshooting and getting to root cause of problems. You can drill down into servers to be presented with metrics dashboards which are all customisable. SAM is a complex tool that is usable with minimal training. But the more you use and learn, the more powerful SAM becomes.

What do you dislike?

Not enough flexibility within the supplied templates and alerts.

Recommendations to others considering the product:

Make use of the free trial and see for yourself!

What problems are you solving with the product? What benefits have you realized?

Server and application, monitoring and event management on business criticalsystems.Reducing downtime and speeding up root cause analysis

Russ L.
Validated Reviewer
Verified Current User
Review Source
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"Game Changer "

What do you like best?

Previously we used a different product to monitor our environment and it was very limited in what it could do and there was no reporting features. The best thing I like the most about SAM is the single pane of glass to view everything about a server and the applications that you are monitoring. I also like that Solarwinds is always upgrading their products and the integration between their products is very handy and makes determining issues very easy.

What do you dislike?

One thing that I feel is lacking in this product is the report building. I feel like it has not changed much over the progression of the product and I feel other products I have used offered easier report and graph building.

Recommendations to others considering the product:

In comparison to what's out there I feel for the money they offer a great product that does everything we need and more.

What problems are you solving with the product? What benefits have you realized?

Due to the relatively low cost in comparison to the previous product we used we were able to purchase the ALX licenses so we are not able to monitor all of our servers and applications. In addition we can now correlate events across systems to determine where the bottle neck is and helps us reduce down time and system performance issues.

A
Administrator
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Verified Current User
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"Solarwinds SAM - for monitoring applications and servers"

What do you like best?

Solarwinds SAM allows you to monitor servers or specific interface on a server (HDD, RAM, CPU Utilization), and applications. Custom templates are available within the application and more can be downloaded from the Solarwinds Community, and yet user can create their own templates. Monitoring is pretty comprehensive and accurate. User can setup dashboards on what they would prefer to monitor.

What do you dislike?

Solarwinds SAM has a learning curve, which probably all such tools have. In addition, we ran into several problems, such as slow response time, interface not responding, events emails not getting triggered. Another thing to dislike is how hard it is to give correct and restricted to other users (not admins). It would be helpful if there were some template dashboards readily available in SAM.

Recommendations to others considering the product:

SolarWinds SAM has a learning curve, but once you get over it, it is awesome. The SolarWinds Community support is great as well.

What problems are you solving with the product? What benefits have you realized?

Solarwinds SAM is primarily used in our company for immediate notification of any issues with Servers or the applications running on those servers.

John D.
Validated Reviewer
Verified Current User
Review Source
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"SAM saves the day"

What do you like best?

Customization for alerts is probably the best feature of the SAM product with virtually limitless options on what you can monitor and customization for alerting we've even set it up to send emails to our exchange tools to automate actions we want taken when certain alerts are received.

What do you dislike?

There really isn't anything I dislike about the product but I will note that you need to be very careful about alert-sprawl; alerts tend to breed like rabbits if not properly managed.

Recommendations to others considering the product:

Make sure you plan your environment and work with your Application group(s) to determine what needs to be monitored and what can be excluded. Pay attention to the size of your servers and know that the minimum recommendations are generally not sufficient for scaling the system.

What problems are you solving with the product? What benefits have you realized?

The most common task we use SAM to monitor for and fix are stopped services and changes to critical security configurations.

Grant A.
Validated Reviewer
Verified Current User
Review Source
content

"SAM Experiences "

What do you like best?

App Insight for SQL. Its personally one of my favourite templates that Solarwinds do out of the box. It can make you appear to know what you're talking about with your SQL environment.

That aside you get detailed app health and performance metrics help you pinpoint the root cause of application issues. Automatic application discoveries for some applications. IIS for example. It can be configured on one dashboard, app stack!

It is very quick to install and start using however it takes years to master.

I also like the built in virtualizaion monitoring. 80% of our kit is VM based so this is very handy to have included out of the box.

One of the most important features is Thwack and the template and content exchange they have on there. I have personally used many templates created by Solarwinds users.

What do you dislike?

Strangely there isn't much I don't like! The only thing that could be better is displays and dashboards for custom application templates and scripts.

I know its possible to make them look more attractive like the other templates, however it would be nice to have an out the box way to achieve this.

Recommendations to others considering the product:

Stack with other Solarwinds offerings, WPM for example

What problems are you solving with the product? What benefits have you realized?

as soon as we put Appinsight onto our SQL and Exchange kit, we saw a few issues. Without any major DB experience it let me identify the issue and the gave me tips on how to fix it. It even links you to the appropriate website, ie Microsoft to find more out.

Josh C.
Validated Reviewer
Verified Current User
Review Source
content

"Solar Winds for Exchange "

What do you like best?

Lots of customizations and includes support for DAG monitoring for Exchange environments. Important information and alerts are pre-configured. Synthetic monitoring gives you the chance to catch issues before they arise. Combined with the SolarWinds Orion suite, you can use this tool to monitor every performance aspect of your IT infrastructure.

What do you dislike?

Even with all the customizations, a lot false alerts are created. We have worked with Solorwind engineers and we have not be able to create rules to limit our false positives alerting. This in return has generated about 10000 extra emails to our admin accounts. While the tool gives us what we need, it also produces way too much noise. This has cause our team to create a lot of email rules to filter out what is needed and auto delete of alerts. In return, we get the alerts we need but with too many alerts. The dashboard is ok, but needs improvement.

Support for third party cert is needed.

Recommendations to others considering the product:

Solorwinds can be shared with another application server and placed on a shared SQL server. This is great when considering having the upkeep with servers in one's environment.

What problems are you solving with the product? What benefits have you realized?

Monitoring of all of servers to ensure services and servers are up. This also included monitoring of our networks, databases, services for customize applications, Database DAG reporting, SQL Server, ping, application servers, active directory and the like.

John P.
Validated Reviewer
Verified Current User
Review Source
content

"SAM is an intuitive and feature rich monitoring solution"

What do you like best?

We bought SAM largely for the built-in monitoring, but it has turned out to be very easy for us to build our own templates to monitor applications specific to our environment. In addition, the Thwack community permits the sharing of templates which makes the solution even more powerful.

What do you dislike?

I find the licensing model to be less than ideal. I don't hate it, but I just don't love it. But, to be honest I have not got a better solution either.

Recommendations to others considering the product:

I do not have extensive experience with competitive products, but you should take a look at this solution.

What problems are you solving with the product? What benefits have you realized?

SAM has been an important tool in our strategy to be more proactive and discover/resolve minor issues before they blow up into huge issues. Abilities such as alerting on a service crashing and automatically restarting it, or specific app templates for Exchange and SQL with a large number of items to monitor give deep insight into these mission critical apps. In addition the built in documentation does more than just tell you when something passes a threshold, it gives a reference to what the parameter means so you can determine if you need to adjust the threshold for your environment.

Richard C.
Validated Reviewer
Verified Current User
Review Source
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"Window to your servers"

What do you like best?

Great software, love the lay out compared to something like Logic Monitor. I also like that the software application module also can connect into there database performance analyser and pull even more stat information into the main. This software means our team is far more proactive and when the email alert comes into there mailbox they can click on a hyper link to link off to there server and go look at the problem, this means the IT department are getting press with in the company. We are not waiting for the phone to ring and then have someone complain that something has stopped working.

What do you dislike?

If you have a server that has multiple DNS names there is no way that you can have a pointer that redirects you to the proper server name. There still needs to have more work done on the SQL AppInsight we get a lot of false positives, but its better than nothing, so you need to adjust the metrics.

Recommendations to others considering the product:

Its easy to setup and get going... its easy to scan your network and pick up everything... so its also very easy to get information overload.

What problems are you solving with the product? What benefits have you realized?

We are able to notify other support teams that there services that they support have stopped. This makes us look so much more on top of things, rather than the user calling to complain that something is not running and when is it going to be fixed.

Socorro P.
Validated Reviewer
Review Source
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"monitoring tool"

What do you like best?

It is an excellent monitoring tool that allows us to control our different platforms where we can see the traffic and the different graphs with the behaviors of what is being administered That to have a permanent version, a very expensive lynx must be cancer and It is important to note that this tool generates alerts when something on the platform is not working well and allows you to solve online since everything is immediate It is one of the most used tools since it is extremely stable and very little that is why it has become commercial

What do you dislike?

one of the disadvantages is that to make use of this tool an extremely robust equipment is required, with one specific resources for this to work

Recommendations to others considering the product:

That take into account the completeness of this tool and that you do not need to make the payment for concepts of leniency with respect to the trial version can be used without hindrance and without any limitation

What problems are you solving with the product? What benefits have you realized?

It was possible to monitor the platform and the different links in the company and thus foresee any type of failure with the data link

A
Administrator
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"We Find No Alternative but SolarWinds"

What do you like best?

SolarWinds has the edge with regards to auto-finding gadgets on your system. It is proficient at utilizing SNMP outputs to learn which gadgets are up on your system and can even arrange them on a topology outline. This makes it a lot less demanding for managers to discover what they require in a live checking condition.

What do you dislike?

To set up necessities a great deal to arrange. That is on the grounds that there are a number of modules that can be coordinated. Thusly, it is exceptionally necessitated that one comprehends what modules Orion can coordinate. Thusly, this item is pricy as well. It is vital to invest the energy and get its full utilization. It very well may overpower first and foremost while you are setting things up and very tedious.

Recommendations to others considering the product:

While Orion is a mind-blowing device, guarantee you completely comprehend the requirements of a live establishment, before you considerably think about a free preliminary. Whilst you can introduce Orion in assessment on practically any estimated virtual machine or server, the prescribed determinations are not irrelevant, and you should be set up to meet them when you go live. Running Orion on a domain that does not meet the base prescribed detail will prompt a terrible involvement with the item.

What problems are you solving with the product? What benefits have you realized?

The Network Device Monitor is an extraordinary expansion to the determination of free devices SolarWinds offers. Despite the fact that it's plainly intended to advance their full system observing frameworks, it remains without anyone else as a valuable device that can enable you to deal with your system. The Server and Application Monitor (SAM) help screen the wellbeing, accessibility, and execution of your applications and server infrastructure(physical and virtual). SAM cautions you about execution issues, which acts before your end-clients and business administrations are affected.

A
Administrator
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Verified Current User
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"Easy and efficient device monitoring"

What do you like best?

I use this tool to monitor and 150+ users access to our private server, which houses our electronic health record system. If they are having clinical/IT issues with the EHR system or any other software that they need access to for their job, I am able to remotely access their desktop and trouble shoot the issue.

SolarWind's chat function is especially helpful when working with users who are not in the same location as me, since we have multiple clinics and clinicians that work in patients' homes. I am able to shadow what they are doing, talk with them through the problem, and then take over and fix whatever patch/update/etc. that is needed.

The system itself is easy to navigate and accessible. I like that there are many ways to search for a device (device number, user logged into it, time, date, etc), which makes it quick and easy to identify users having problems. It is also easy to add or remove users and associated devices.

What do you dislike?

It would be nice if we could integrate it with our Mobile Device Management system (in the cloud) that we use to monitor our employees' iPhones. Our current MDM system is way less intuitive and far more clicky. Having to go to multiple cloud based sites can be frustrating.

Recommendations to others considering the product:

Useful for IT managers and Quality control.

What problems are you solving with the product? What benefits have you realized?

It allows me to solve a variety of users' IT issues. This in turn allows clinicians to get back to work is supporting their clients, and focusing their time on providing services. More services means more revenue and less stress for clinicians who are not tech savvy.

Clinical leadership can also use the product from the perspective of a clinician to analyze ease of use, practicality, and trouble shoot clinical errors

A
Administrator
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Verified Current User
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"SolarWinds is Essential To Your Company's Dashboarding System"

What do you like best?

Solarwinds allows you to customize your dashboard to however you wish to display it making it very easy to monitor all the nodes you are tracking. It also allows great organization by allowing you to group monitored nodes. In addition to its easy to use platform, SolarWinds provides alerting via email for all your managed nodes.

What do you dislike?

I do not have any reservations with this product as it provides great a great dashboarding solution for our wide spread company.

Recommendations to others considering the product:

If you are considering using SolarWinds and your company has multiple branch offices, this product is essential. This product allows your company's IT department endless insight on monitoring branch offices, routers, servers, and even edge devices.

What problems are you solving with the product? What benefits have you realized?

With SolarWinds we are able to monitor our branch offices that are spread all over the United States. We are satisfy our NOC team and provide them a tool to use to monitor our locations and provide white glove service when an incident does occur. We are able to see the issue right away with SolarWind's real time monitoring capability and act upon it.

David R.
Validated Reviewer
Verified Current User
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"Great Product for Monitoring Applications"

What do you like best?

We have enjoyed the ability to manage and monitor home grown applications as well as generally available ones. Being able to watch for run away processes and over utilization of things like SQL and AV have been a benefit.

What do you dislike?

Sometimes it is a little harder to configure that we would like. It has been a good buy for us but it is not as 100% user friendly as we would like.

What problems are you solving with the product? What benefits have you realized?

As we stated before, being able to watch for run away processes and over utilization of things like SQL and AV have been a benefit. Also being able to tell is services are installed or not when they are supposed to be has been a good get for us.

Ryhlen S.
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Verified Current User
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"Great for Monitoring all your applications"

What do you like best?

I am able to setup custom monitors to alert me if there are issues with my applications

What do you dislike?

The only think i have run into an issue with (not really a dislike) is adding applications to monitor each part of the application being monitored is using what solarwinds calls elements in doing this we have had to purchase unlimited license. It is understandable they had to setup their pricing somehow though

Recommendations to others considering the product:

Using this has minimized our outages because we get notified when issues happen usually it is before we get notified by our internal users that there is an issue.

What problems are you solving with the product? What benefits have you realized?

I am able to get alerted when an application is down and be able to resolve the issue by restarting a service if it stops right in the SAM in solarwinds

Mohamed E.
Validated Reviewer
Review Source
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"SolarWinds"

What do you like best?

I have used multiple solarwinds products from the net flow traffic analyzer to the server and application monitor. The SAM is used to monitor the servers and applications your company has. I use it at my current job to monitor over 200 servers and it gives me real time polling data when I need it, I was able to set it up to give me a software inventory of all the servers we have and that helped ensure that all servers were running the right security software among many other softwares.

What do you dislike?

It has a lot of features and there’s always new ones coming out but occasionally you can’t seem to find what your looking for.

Recommendations to others considering the product:

Yes make the switch it is easy to use and there’s documentation and support at every step.

What problems are you solving with the product? What benefits have you realized?

Monitoring our vast array of servers and applications

Joanne J.
Validated Reviewer
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"Great for monitoring many users on private server"

What do you like best?

I use this tool to monitor and trouble shoot users access to our private server in a healthcare setting. It is very easy to navigate and accessible. I like that there are many ways to search for a device (device number, user logged into it, time, date, etc), which makes it quick and easy to identify users having problems. The chat function is also helpful for trouble shooting with users that work remotely.

What do you dislike?

Not much that I can think of. It might be helpful to setup up user profiles to match to machines to monitor usage by user name rather than machine name. Otherwise very few dislikes for this product.

Recommendations to others considering the product:

It is very useful for people working in Quality Assurance for their agency as well as IT management.

What problems are you solving with the product? What benefits have you realized?

Trouble shooting users issues accessing server. Also used to look at our EHR product from the perspective of a clinician to analyze ease of use, practicality, and trouble shoot clinical errors.

A
Administrator
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Verified Current User
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"Needs lots of work still"

What do you like best?

Ready-made Application Monitor Templates from SolarWinds and from their user community. It'd work great if those templates work out-of-the-box for you.

Good integration with the core SolarWinds Orion product.

What do you dislike?

I'm still waiting for SolarWinds to improve their Linux support after 5 years of using their Orion Network Performance Monitor (NPM) + Server & Application Monitor (SAM). One of their newer SAM features, Application Dependency Mapping, which automatically figures out which app is talking to which on your network, only works between Windows clients/VMs and not Linux ones

Many of the SAM Application Monitor Templates, especially those contributed by their user community, are outdated and need manual adjustments before they can be applied to the versions of software application we have deployed. For example, for some templates that monitor Windows processes, the Windows process names have changed and I need to manually update them before the templates can be used.

As of the time of writing, there're 279 application templates provided by SolarWinds and 1000 templates shared by their user community (some with duplicated functions). Most of these are for the Windows platform.

It isn't difficult to build your own monitors, but it's a lot of work to do this one metric at a time!

While SAM is integrated with Orion NPM onto the same web GUI, I haven't found a way to merge data between the two products together, or even just combine two SAM monitors, to produce one chart/report. For example, I've a file size monitor on a log file, but there's no way to put this log file size growth over time chart with, say, server request per second, or with CPU usage. This severely limits the usefulness of the charts/reports.

Worse is the fact that the reporting engine is shared with Orion. They hard-code PDF reports to A4 paper size for no reason, with no way of changing it to Letter/Legal size. And the so-called web email report option results in a mht file attachment in an *empty* email, instead of a real HTML email like those sent out by their marketing team. Support staff said these were feature requests when I complained, but these requests have been outstanding for many years on their forum.

Recommendations to others considering the product:

Do a trial first. Study the available Application Monitor Templates before making a purchase decision.

What problems are you solving with the product? What benefits have you realized?

Basic monitoring of a few applications in our environment.

Matt R.
Validated Reviewer
Review Source
content

"An easy way to monitor servers"

What do you like best?

SAM gives you the peace of mind you need when looking after the performance, health and statistics of the servers you manage. With built in templates it makes it easy to get up and running in no time. It gives you insights and information you really need on a day to day basis.

What do you dislike?

SAM isn't cheap and can lack features if only used by itself. The way it integrates with the other Solarwinds modules is very good but isn't the cheapest option.

Recommendations to others considering the product:

If you're looking for good serve monitoring then SAM is a great product. With the WMI support, you can see detailed information about your servers, which before wouldn' have been clear.

What problems are you solving with the product? What benefits have you realized?

Rather than checking and monitoring servers manually it helps us get on with other tasks, saving us time. It also draws to our attention potential problems that we can snuff out before they turn into anything more serious.

Richard P.
Validated Reviewer
Verified Current User
Review Source
content

"Performance monitoring at another level"

What do you like best?

SolarWinds Server and Application Monitor allows monitoring to become much more than traditional monitoring. With SAM you can see the actual performance of the applications - what the end user experiences, not just what's happening on the hardware. There are many built in monitors so getting started is actually very easy.

What do you dislike?

SAM is simple to set up, but can be complex to fully implement. This is actually a feature and a good aspect of the system, but can be difficult or discouraging for new users to the product.

Recommendations to others considering the product:

Download the free trial and see for yourself.

What problems are you solving with the product? What benefits have you realized?

We now monitor what the users see. In other monitoring solutions you can see metrics on the servers and up/down status, but not really see performance. With SAM we get both.

shiva p.
Validated Reviewer
Verified Current User
Review Source
content

"Monitor Expert"

What do you like best?

The thing which i like most is ease of access. I can easily work on it. We can fetch all information of device from it in easily. It have the logs of every second of devices so it highly useful.

What do you dislike?

As per now i have nothing to dislike in solarwinds.

Recommendations to others considering the product:

It's very highly demanding tool regarding monitoring for Network & Security project. i found its really useful.

What problems are you solving with the product? What benefits have you realized?

Its captured every seconds of device, so we can easily get all information regarding devices. solarwinds have perfect UI, easy to understand this tool.

Diego R.
Validated Reviewer
Verified Current User
Review Source
content

"Great Unified IT Monitoring tool!"

What do you like best?

We use Orion performance monitor with net flow traffic analyze add on as well as the Virtualization Manager. I like the fact that you can add monitoring templates depending on the device that you want to monitor and also its great that you can create NOCs views with visual and audio alerts

What do you dislike?

The tool is a little bit expensive and upgrading from one version to another is not straight forward.

Recommendations to others considering the product:

If you are looking to monitor network devices don't forget to add the net flow analyzer add on.

What problems are you solving with the product? What benefits have you realized?

We are managinng more than 500 hosts and this tools help a lot to monitor each interface and let us know when something is not right.

AT
Administrator in Transportation/Trucking/Railroad
Validated Reviewer
Verified Current User
Review Source
content

"Granular Infrastructure and OS Monitoring with no Intuition or Artificial Intelligence"

What do you like best?

SolarWinds SAM is highly customizable and can monitor almost anything on a server that can be accessed remotely. AppInsight monitors provide very rich performance data. NetPath and Perfstack features have been used heavily since added to the platform. The community is very knowledgeable and more helpful than support (sadly). The forum has great participation and a great rewards system to keep users engaged. There are lots of ideas shared on the site and many monitors have been uploaded and available for use to any user.

What do you dislike?

The product requires tedious administration and is very time consuming.

Alert storms are common and fine tuning thresholds is highly manual and tedious.

The UI is cluttered, slow, and outdated. Customizing the UI is painful and has a learning curve.

The learning curve is very high and frustrating for advanced monitoring setup.

The application is often slow and unstable. It can be challenging to troubleshoot too and support is awful after they got bought out by the private firm.

Recommendations to others considering the product:

If man hours are not a concern, it is a decent product. One man shows should look for a product with more automation and intelligence built in. UI is not very clean. Setting up basic monitoring for servers takes about 15 minutes each if done individually. Bulk discovery tool is very clunky and unreliable.

What problems are you solving with the product? What benefits have you realized?

Service availability is a major monitor we utilize. Providing reactionary alerts to certain thresholds to alert the proper team in our event management software. Tracing application performance problems back to the infrastructure or vindicating infrastructure as a problem and reducing mean time to repair (MTTR).

M R.
Validated Reviewer
Review Source
content

"An excellent server management tool. Highly recommended."

What do you like best?

SAM allows you the peace of mind, knowing your servers are performing well. It highlights potential issues and even application issues that could be affecting the end user; before they complain. With alerting, Microsoft integration, historical statistics and more, SAM is a must for any server administrator. The built in templates are a great time saver but can also be customised to fit your infrastructure.

What do you dislike?

The SAM module can be costly especially when you starting more and more devices. Set up takes time, especially per device. When you manage more than 20 servers, it can take time to tweak accordingly. There is a slight learning curve to get the most out of the software, but it's worth the time.

Recommendations to others considering the product:

If you are looking for great software to help you manage your server health and server applications, from Microsoft to Linux you need to seriously take a look at SAM. It helps us each day and helps us keep on top of maintenance and other mundane tasks.

What problems are you solving with the product? What benefits have you realized?

SAM allows us to keep downtime to a minimum and makes us more productive. It saves us so much time in the long run even if it takes a little while to get set up.

Narendra Kumar S.
Validated Reviewer
Review Source
content

"Server and Application Monitor review by Naren"

What do you like best?

I liked that with the SAM templates we can monitor the appications like AD, DNS, DHCP, etc. We can also monitor the generic Windows services as well. It helps to monitor the applications to avoid down time and speed up the resolution as well. The new feature AppStack introduced and help you to look at the issues directly which shows in Red Color. When you hover the mouse point, you can see the health of the server or resource or application.

What do you dislike?

We exerienced some of the parameters were not available like, mails queue count. It utilizes more resources, if we assign to more number of devices and forget to remove them, when they are not in use.

For agentless monitoring services, we need to provide the WMI credentials to connect to the server

A better application monitoring should be provided for Exchange, IIS and SQL.

Recommendations to others considering the product:

The Server and Application Monitor (SAM) module is easy to configure and use. I would recommend that it is best for Windows servers. You can do medium level monitoring for Exchange, IIS and SQL.

What problems are you solving with the product? What benefits have you realized?

Monitoring of windows services, CPU and Memory, etc.

I see the main benefits as Proactive alerting, avoid down time, speed up troubleshooting, proactive alerting, access to detailed performance metrics

Easy to Configure and easy to use the templates

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Flexibility meets demand"

What do you like best?

With SAM the Orion platform really feels like a Swiss Army knife. There is so much flexibility and the options are nearly limitless. It is very rare when I come across something I cannot monitor effectively.

What do you dislike?

I would like to see a way to define a service, and add subsets of servers, applications, components etc. Critical KPIs that make up the service. I know you can kind of do this with Groups today, but it's not quite the same and the Availability reporting with Groups isn't nearly as good as what we can get with SAM. So getting that same functionality with SAM would be great.

Recommendations to others considering the product:

Great Product that can fill many many gaps with all the flexibility it can offer. This product however, is not an APM so do not look for it to solve that issue.

What problems are you solving with the product? What benefits have you realized?

Monitoring of Server and Virtual infrastructure. I'm now monitoring Office 365 products as well, leveraging the MS API and powershell capabilities of SAM. This allows us to alert on the Office 365 products, when currently there isn't a native solution for alerts (except SMS) from Microsoft.

Tom I.
Validated Reviewer
Review Source
content

"SAM knows how to provide insight into your Apps."

What do you like best?

Server & Application Monitor provides us insight into our key enterprise applications out of the box. Active Directory performance, Exchange on premise, and MS SQL. We have used them all to identify the root cause of incidents. It is not always something within our control but it can gives the information we need to talk with vendors and application owners.

What do you dislike?

There are some many templates available with different types of components that it is a blessing and a curse. It can be hard to find the exact right mix of monitoring components for your environment.

Recommendations to others considering the product:

The licensing is by component not application. An application on a single server can have dozens of components to monitor. So make sure you size your purchase appropriately.

What problems are you solving with the product? What benefits have you realized?

Taking our application monitoring beyond the server level performance. Being 99% virtual, the server hardware rarely comes into play. It is all about how the application is behaving on top of all the other layers. SAM lets us look into that level. For example, AppInsight for SQL let us see into our document management application's queries on the MS SQL instance. This allowed us to build new indexes on tables to help improve the applications performance.

Vinay B.
Validated Reviewer
Review Source
content

"SolarWinds SAM - Most feasible and optimal monitoring solution for Systems & Application Monitoring"

What do you like best?

For me SolarWinds Orion Suite of products is everything that i need to monitor my infrastructure and SAM is one such critical pieces which is a feast, let me give you an overview on its capabilities and whats best i like about the module

1. Easy to install, administrators or monitoring engineers would love the tool for what it is.

2. Easy to manage and license the product

3. Discover your infrastructure within no time into SAM and start monitoring the same.

4. Provides great dashboards which can be customized to any extent (views)

5. Provides great alerting and can be customized to any extent

6. Provides great reporting features

7. Provides good amount of authentication to login into the tool

8. Data at rest and in transit can be encrypted

9. Can consume SNMP Traps from underlying infrastructure

10. Can consume syslog messages from underlying infrastructure

11. Base monitoring (device up/down, cpu, memory, disk utilization) could be enabled in no time on the

12. Provides Hardware Health monitors

13. Provides Asset Inventory

14. Can manage process, service, tasks and events in real time

15. You could build an Application Template in no time with component monitors in it to monitor your applications and same could be reused as and when required to 'n' of devices (there are close to about 49 component monitors which does it all - script monitors, File monitors,db monitors, directory monitors, process/service monitors, URL monitors, Pool, JMX, SOAP, Apache, Tomcat etc .....)

16. There are some cool alert actions that could be triggered when an alert is triggered on SolarWinds SAM (actions like sending an email, calling an external script, creating a ticket, calling a vb script, resolving certain issues using restart or other commands etc .......)

17 . It as well provides some cool features like AppInsight

There are several other features along with whats mentioned above (like Perfstack etc ......)

What do you dislike?

I cant think of it for now, its been a great tool so far and with new features coming in every now and then I am pretty happy with it. SolarWinds have been pretty aggressive in releasing new features and they have done a great job till date and I hoping they would continue in the same fashion going ahead.

Recommendations to others considering the product:

SolarWinds SAM is a great tool for systems and application monitoring and fits in for any size and scale, I have been using this tool for quite a while and have implemented it for multiple customers.

What problems are you solving with the product? What benefits have you realized?

Most Business Critical applications for our clients are being monitored via SolarWinds Orion platform and as mentioned above its been a feast to me as I come from a monitoring background and my primary role is keep the monitoring going which is apt to the client at any given point of time.

Cody A.
Validated Reviewer
Review Source
content

"SAM is a good product with a some work"

What do you like best?

I think the SAM product is very good at what it can monitor. I would highly suggest that you spend a lot of time trying to decide what needs to be monitored and what doesn't. The applications are monitored and you are able to see the history of any issues that occurred that is great.

What do you dislike?

The licenses is crazy. When using the SAM for certain applications you will notice one application can consume 20-100 licenses depending on what you monitor. With that said you will under buy your licenses. Just to be clear the SAM is good but just use the demonstration so you can get the number of licenses required to monitor all of your applications.

Recommendations to others considering the product:

I would highly recommend using the trial software. You must know how many licenses that you need otherwise you will consume way more product licenses than expected.

What problems are you solving with the product? What benefits have you realized?

We are able to see deeper into just server up, down or high memory or low disk space. We are able to see when the actual application is having a problem. This helps in diagnosing when help desk calls.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"Pretty good templates and basic application monitoring"

What do you like best?

I like the templates, either canned or ones you can build, to apply across a line of servers to monitor applications. It is fairly easy to monitor processes or services for availability and performance. They recently (in 6.6) added some application dependency mapping (using an agent) to show what network connections are made by what services out to other servers/services, this is a nice addition if you are using the agent.

What do you dislike?

The web interface is not always the easiest to use. If there is a problem with an application you click on the red text thinking it will tell you what the problem is, but it is often a few more clicks away.

Recommendations to others considering the product:

If you have other solarwinds products this is a good addition. They are also adding a bit more application monitoring (using an agent) in to SAM, which is nice. NPM is still their strongest offering. Support has gotten worse over the past few years though, and SolarWinds as a whole seems to be branching out in many (too many?) directions.

What problems are you solving with the product? What benefits have you realized?

We are able to apply the same template across multiple deployment tiers, allowing our developers to get access to the same monitoring that we will use in production. This allows them to make sure their applications are performing and reporting properly before we have it deployed for real.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"The standard in application performance monitoring"

What do you like best?

Solarwinds APM has really defined the field here. I love the ability to query with WMI, or use other triggers to connect and query for application performance.

What do you dislike?

The sales cycle. It seems sales is always on you about meeting their quota and whatever special deal they can get you if you order or renew by the end of the day.

Recommendations to others considering the product:

Dedicate someone to managing the platform. It doesn't maintain itself. You need people actively using the platform, and engaged with it.

What problems are you solving with the product? What benefits have you realized?

This product gives me insight into server performance, allowing me to see where the bottlenecks are on servers and correlate to issues we're experiencing. This helped resolve database contention issues, giving us insight into adding more RAM to increase caching performance.

Vince C.
Validated Reviewer
Verified Current User
Review Source
content

"Solarwinds Monitoring server"

What do you like best?

Great product that makes it relatively easy to setup and monitor servers out of the box.

What do you dislike?

It's sometimes complex to add monitoring of custom settings or services

Recommendations to others considering the product:

ensure you have a qualified admin. there's a lot of customization that can be done but you need experience in order to take advantage of all the features.

What problems are you solving with the product? What benefits have you realized?

The business problem being solved is that we need to monitor mission critical services and applications in order to ensure up time and consistent service to our users and customers

Ethan B.
Validated Reviewer
Verified Current User
Review Source
content

"Fan of SAM"

What do you like best?

Building our own application monitors for custom programs. Being able to monitor anything and everything we need to monitor. Building alerts and custom actions to those alerts.

What do you dislike?

As with all Solarwinds products there is a lot of options to SAM. You are able to do so much it can get overbearing. Just take the time and make it happen.

Recommendations to others considering the product:

Give it a trial it is free for 30 days. A must have especially if you have home brew applications.

What problems are you solving with the product? What benefits have you realized?

One issue we have had is an application locking up. While we were working out the bugs we created a monitor and had the application restart when it went down.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"My opinions on SAM"

What do you like best?

I like the ability to drill down to the top 10 processes by various factors such as physical memory, cpu, load, and I/O reads. It also alerts you if your server warranty is about to expire, which is great if you have hundreds of servers to keep up with

What do you dislike?

No details on the 'applications with problems' box, not a big deal as you can click on the applications to get more info. This isn't a big deal as you can click on the problematic application and find out plenty of details, but being able to scan over them without leaving the page would also be nice.

Recommendations to others considering the product:

It's great and worth the money. From a cost perspective, it saves us money.

What problems are you solving with the product? What benefits have you realized?

It helps isolate various server-related issues without digging through the event viewer inside of windows. This has also expedited the time to resolve the various issues.

U
User
Validated Reviewer
Review Source
content

"SAM "

What do you like best?

SolarWinds Server and Application Monitor is a systems administration tool particularly for medium to large type of organisation, edge with to auto-finding nodes and gadgets.

SolarWinds packages include the Server and Application Monitor and offer more comprehensive monitoring capabilities.

The System Management Bundle from Solarwinds includes the Server and Application Monitor together with the company’s Virtualization Manager, which will give you more detailed controls over your virtual environments

What do you dislike?

Custom application takes lot of time and some times the performance is really slow specially the UI after adding couple of hundred nodes. create rules to limit our false positives alerts can be really hard.

What problems are you solving with the product? What benefits have you realized?

with SIngle pane of glass monitoring We are able to see the issue right away with SolarWind's real time monitoring capability and act upon it

With SolarWinds we are able to monitor our branch offices that are spread all over the United States.

NOC team and provide them a tool to use to monitor our locations and provide white glove service when an incident does occur.

Adam J.
Validated Reviewer
Review Source
content

"Functional and flexible monitoring solutions"

What do you like best?

It will monitor anything and everything you need. SMTP, Windows, Linux, Virtual, Web, it is Very flexible. The product delivers as it is billed. Anything that you want to monitor it will monitor.

Managing credentials for windows, linux, SMTP is very easy and intuitive.

The NOC views and dashboards are very good and flexible.

The pricing is good especially when compared against the new cloud monitoring services.

What do you dislike?

Too much time to setup and maintain. Alert spam is really easy to run into. Dependancies do not seem to work as well as expected. It talks a little too long to configure everything. The UI doesn't feel modern. Nothing to differentiate it from the competitors.

The renewal pricing could be better.

The sales practices and renewal tactics are very annoying. I would recommend if using the product to engage a reseller and have all interaction through them to create a buffer.

Recommendations to others considering the product:

Consider the time to create monitoring and maintain the system. Items like dependancies are difficult to setup correctly. The alert span is really easy. Solarwinds sales tactics and practices are very annoying.

All the on-premise solutions are similar in pricing with the same features. It is hard to say one is poor vs another. Solarwinds will delivery, but so will their competitors, find the solution that fits your staffing and company.

What problems are you solving with the product? What benefits have you realized?

We are solving event management and incident response. It allows IT to proactively respond to events before our customer report there is an issue. The Solarwinds Server and Application monitor solution delivers on these business objectives.

It is hard to monitor ROI on something like this. We all need a solution and they all seem to be similarly priced.

Stephen T.
Validated Reviewer
Verified Current User
Review Source
content

"Good detailed product--at a price"

What do you like best?

Full range of features, alerting capabilities, the breath of supported devices

What do you dislike?

The cost mostly, and their sales force--very, very pushy

Recommendations to others considering the product:

If you have the budget, SW is a wonderful product. We don't use it for many of our devices (especially Cisco netflows) just because of the costs. If you use the app monitoring tools, it can give you great insight into your applications, ie VMware and Windows. And the Virtualization Manager is a great add-in with a deep-dive into your hypervisor, but again, it's oppressively expensive.

What problems are you solving with the product? What benefits have you realized?

Instant notifications of downed devices, hardware or application issues--through a single interface

Steven T.
Validated Reviewer
Verified Current User
Review Source
content

"Visibility we need"

What do you like best?

I like that it's a single pane of glass for everything on the network. It allows us to quickly see what's up and down in seconds.

What do you dislike?

Sometimes it can run a little slow, but that could be on the back end causing that.

Recommendations to others considering the product:

Really dive into what it's capable of because it can really bring a lot of benefit.

What problems are you solving with the product? What benefits have you realized?

It's great for alerting us when something is going wrong, when we can't be looking at everything.

EH
Executive Sponsor in Higher Education
Validated Reviewer
Verified Current User
Review Source
content

"Solid Performance / Ease of Use"

What do you like best?

Easy setup. Great out of the box detail for SNMP. There is very little need for any customization, particularly with Cisco deployments. Graphs and History are well maintained and easy to reference.

What do you dislike?

Initial purchase and maintenance are a bit expensive. Large deployments require additional pollers which add to cost, maintenance, and internal resources needed when some competitive products can achieve the same level of performance from one server.

Recommendations to others considering the product:

Evaluate open source options, consider internal technical expertise if you are entertaining the open source route. Evaluate commercial products using a trial period of 90 days if possible.

What problems are you solving with the product? What benefits have you realized?

Monitoring of a large campus network infrastructure. We have been able to automate alerts, provide proactive alerting of equipment failing but not yet out of service. Also reporting provides useful information for decision making in regards to performance, capacity, and replacement intervals for network devices.

Miguel N.
Validated Reviewer
Review Source
content

"Avery Detailed software to keep track of Aplications and Servers"

What do you like best?

* I like that you can configure the notificaions to show exactly what you want.

* I like how it can manage the network really easy and all the detailed information that provides in regards to Server monitoring.

What do you dislike?

* RAM hungry eats alot of ram from the server that you are running the SQL in, ofcourse the ram usage only goes up with more assest being monotired.

Recommendations to others considering the product:

This is a large solution for large enterprises but you can use it for every days small and medium business

What problems are you solving with the product? What benefits have you realized?

Sometimes our services when todwn with no apparent reason at all, now this software is letting us know when something is down and why? with specific details in how to reach that application or server that is having issues

A
Administrator
Validated Reviewer
Review Source
content

"effective monitoring tool"

What do you like best?

The ability to monitor in real time, creating alerts of failures or anomalies when necessary to save time and avoid users being affected, on the other hand I think it is excellent how friendly is the graphical interface, since it can be handled with ease in a pleasant atmosphere. I also think that it is a very stable and complete tool.

What do you dislike?

One disadvantage of this application is that it requires a resourceful team to work optimally

Recommendations to others considering the product:

Excellent monitoring tool, 100% recommended

What problems are you solving with the product? What benefits have you realized?

573/5000

With this tool I have managed to monitor the internet link in the office, it generates alerts when the internet link is stopping traffic or it is saturated, this makes me able to solve it before it could affect users.

The advantages are the following:

It gives you the possibility to completely monitor the hardware of the devices that are in the network

Allows monitoring Physical equipment and virtual machines that are on the platform

Easy to use and understand web platform is quite friendly even if you are a basic user

Tim P.
Validated Reviewer
Review Source
content

"The perfect all in one monitoring tool for servers and all applications!"

What do you like best?

This software is simple to use and allows us to quickly monitor and respond to server or application issues that arise. Our technicians receive emails if any services or servers crash and it’s displayed cleanly in a browser.

What do you dislike?

Configuration was a bit difficult at first, and the email notification settings are a little sensitive, which causes our techs to receive a lot of emails from the automatic notification mailer. The dashboard occasionally crashes/loses connection as well but that may be an issue with our configuration, not the software itself.

Recommendations to others considering the product:

Try it!

What problems are you solving with the product? What benefits have you realized?

It allows us to quickly determine if we are having any issues with our servers, ensuring minimal downtime for our end users.

Michael K.
Validated Reviewer
Verified Current User
Review Source
content

"Very useful software for monitoring our own applications"

What do you like best?

We love the integration with both AWS (Amazon Web Services) and Microsoft Azure, along with the ability to build our own monitors. We've been able to add custom Glassfish and Tomcat monitoring.

What do you dislike?

Still very Microsoft focussed, it would be good to see more attention to linux. More focus also needed on removing Network Atlas

Recommendations to others considering the product:

Download the trial and give it a try.

What problems are you solving with the product? What benefits have you realized?

We need timely and accurate monitoring of our business applications. Our support team have been able to move away from the unreliable Nagios system, they now have a dashboard that shows them exactly what they need.

David M.
Validated Reviewer
Review Source
content

"Go well beyond basic server monitoring"

What do you like best?

It has a ton of out-of-the-box templates for different applications, it supports Perl/PowerShell scripts to build custom templates, can be used to monitor URL response time from one of your pollers, and supports using WMI/SNMP/Agent to build custom monitors.

What do you dislike?

There is a limitation in only recovering 10 metrics per component, this means sometimes you have to create multiple components to pull all of the metrics you wanted. There is also a limit that the statistic value must be a number (not a huge deal, but can be annoying).

Recommendations to others considering the product:

Make sure you test your scripts on non-production devices prior to deploying them to production to make sure it doesn't break anything.

What problems are you solving with the product? What benefits have you realized?

We are able build monitors for custom applications and things we have found to KPIs (Key Performance Indicators).

Kate from G2

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