--- title: Sogolytics Reviews meta\_title: 'Sogolytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 88 reviews by the users' company size, role or industry to find out how Sogolytics works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 88 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Sogolytics Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **awesome customer support** from Sogolytics, helping even amateurs navigate the platform effectively. [(2 mentions)](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282350&qs=pros-and-cons#reviews) Users highlight the **ease of use** of Sogolytics, making survey creation simple and intuitive for everyone. [(2 mentions)](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282167&qs=pros-and-cons#reviews) Users value Sogolytics for its **ease of use and powerful measuring tools** , making feedback collection simple and effective. [(2 mentions)](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282128&qs=pros-and-cons#reviews) Users commend Sogolytics for its **powerful feedback management tools** , making participant feedback easy and meaningful. [(2 mentions)](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=2018713&qs=pros-and-cons#reviews) Users highlight the **helpful support** from Sogolytics, making it ideal for amateurs navigating the platform. [(2 mentions)](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282143&qs=pros-and-cons#reviews) Users find the **complex usability** of Sogolytics frustrating, particularly regarding report saving and survey adjustments. [(1 mentions)](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282339&qs=pros-and-cons#reviews) Users find the **inadequate filtering** of Sogolytics frustrating, complicating the process of saving reports and filters efficiently. [(1 mentions)](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282413&qs=pros-and-cons#reviews) Users find the software **not super intuitive** , though staff assistance helps improve the overall experience. [(1 mentions)](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282399&qs=pros-and-cons#reviews) Users find **survey issues** frustrating, particularly with saving functionality and managing prior reports or filters. [(1 mentions)](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282362&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Sogolytics ##### 1. Customer Support Users appreciate the **awesome customer support** from Sogolytics, helping even amateurs navigate the platform effectively. [ See 2 mentions ](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282350&qs=pros-and-cons#reviews) See Related User Reviews ![Scrip I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scrip I.") SI Scrip I. 4.0/5 "Empowers Meaningful Data Collection and Analysis" What do you like about Sogolytics? I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Non profit use of Soglytics for program evaluation" What do you like about Sogolytics? The back end support of this program are awesome! I am an ametuer and they are very helpful ##### 2. Ease of Use Users highlight the **ease of use** of Sogolytics, making survey creation simple and intuitive for everyone. [ See 2 mentions ](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282167&qs=pros-and-cons#reviews) See Related User Reviews ![Scrip I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scrip I.") SI Scrip I. 4.0/5 "Empowers Meaningful Data Collection and Analysis" What do you like about Sogolytics? I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data ![Ron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron T.") RT Ron T. Mid-Market (51-1000 emp.) 5.0/5 "Sogolytics is hands-down the most powerful, easy-to-use survey platform I've used" What do you like about Sogolytics? As a content creator for a new educational program serving our non-profit organization, I found myself needing to create a self-assessment survey for ##### 3. Feedback Users value Sogolytics for its **ease of use and powerful measuring tools** , making feedback collection simple and effective. [ See 2 mentions ](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282128&qs=pros-and-cons#reviews) See Related User Reviews ![Scrip I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scrip I.") SI Scrip I. 4.0/5 "Empowers Meaningful Data Collection and Analysis" What do you like about Sogolytics? I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data ![Ron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron T.") RT Ron T. Mid-Market (51-1000 emp.) 5.0/5 "Sogolytics is hands-down the most powerful, easy-to-use survey platform I've used" What do you like about Sogolytics? As a content creator for a new educational program serving our non-profit organization, I found myself needing to create a self-assessment survey for ##### 4. Feedback Management Users commend Sogolytics for its **powerful feedback management tools** , making participant feedback easy and meaningful. [ See 2 mentions ](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=2018713&qs=pros-and-cons#reviews) See Related User Reviews ![Scrip I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scrip I.") SI Scrip I. 4.0/5 "Empowers Meaningful Data Collection and Analysis" What do you like about Sogolytics? I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data ![Ron T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron T.") RT Ron T. Mid-Market (51-1000 emp.) 5.0/5 "Sogolytics is hands-down the most powerful, easy-to-use survey platform I've used" What do you like about Sogolytics? As a content creator for a new educational program serving our non-profit organization, I found myself needing to create a self-assessment survey for ##### 5. Helpful Users highlight the **helpful support** from Sogolytics, making it ideal for amateurs navigating the platform. [ See 2 mentions ](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282143&qs=pros-and-cons#reviews) See Related User Reviews ![Scrip I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scrip I.") SI Scrip I. 4.0/5 "Empowers Meaningful Data Collection and Analysis" What do you like about Sogolytics? I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Non profit use of Soglytics for program evaluation" What do you like about Sogolytics? The back end support of this program are awesome! I am an ametuer and they are very helpful ### Top Cons or Disadvantages of Sogolytics ##### 1. Complex Usability Users find the **complex usability** of Sogolytics frustrating, particularly regarding report saving and survey adjustments. [ See 1 mentions ](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282339&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Flexible and well-rounded tool for survey reporting" What do you dislike about Sogolytics? Some of the report saving functionality can be confusing, especially when trying to save time with prior saved reports/filters. Survey changes have be ##### 2. Inadequate Filtering Users find the **inadequate filtering** of Sogolytics frustrating, complicating the process of saving reports and filters efficiently. [ See 1 mentions ](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282413&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Flexible and well-rounded tool for survey reporting" What do you dislike about Sogolytics? Some of the report saving functionality can be confusing, especially when trying to save time with prior saved reports/filters. Survey changes have be ##### 3. Not Intuitive Users find the software **not super intuitive** , though staff assistance helps improve the overall experience. [ See 1 mentions ](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282399&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Non profit use of Soglytics for program evaluation" What do you dislike about Sogolytics? The software is not super inituattive, but with the help of the staff it makes it better ##### 4. Survey Issues Users find **survey issues** frustrating, particularly with saving functionality and managing prior reports or filters. [ See 1 mentions ](https://www.g2.com/products/sogolytics/reviews?filters%5Bsentiment_snippet%5D=1282362&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Flexible and well-rounded tool for survey reporting" What do you dislike about Sogolytics? Some of the report saving functionality can be confusing, especially when trying to save time with prior saved reports/filters. Survey changes have be ![Harris S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harris S.") HS Harris S. Owner, Director of Research Market Research Small-Business (50 or fewer emp.) 6/17/2021 "Easy and flexible" 5/5 What do you like best about Sogolytics? I have been using SoGo Survey for nearly 7 years for twice monthly mini-surveys for a panel I maintain full surveys two or three times a year for employee satisfaction and other surveys. It is fairly intuitive to use and its question display logic option lets you set rules to show or hide a follow-up question based on a participant's answer to an earlier question. That really gives you great flexibility in survey designing. You can save any question into a "bank" and then easily recall and insert it any survey. It includes a system for distributing survey invitations by email and it automatically processes any unsubscibes (and informs you on each emailing if any of you list has unsubscribed so you cn update your list. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? Reordering pages can be somewhat cumbersome. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? This allows me to create surveys at least twice a month for my clients simply and cost-effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Brendon Ren Jie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendon Ren Jie B.") BB Brendon Ren Jie B. Researcher Mid-Market (51-1000 emp.) 2/4/2022 "User Friendly Interface" 4/5 What do you like best about Sogolytics? It's easy to use, great research survey tools for student (i.e., Honours, Master and PhD) to conduct their academic research. It offers nearly unlimited survey responses for their very reasonable priced plan for student like us :) Review collected by and hosted on G2.com. What do you dislike about Sogolytics? The user interface could be more simple. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Survey with participants about my honours year research thesis. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Metehan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Metehan P.") MP Metehan P. MSc. Computer Engineer Small-Business (50 or fewer emp.) 6/15/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Amazing Features and Customer Service" 5/5 What do you like best about Sogolytics? I use SoGoSurvey.com for my Master's Thesis. At some point, we needed some user evaluation of the data we've produced and decided SoGoSurvey.com would be the best choice for this task. Do not pay high amounts to other platforms. SoGoSurvey.com offers many customizable advanced features for you to design any survey, questioners, polls, and so on. Their customer service is amazing and fast. I would recommend it for sure! Review collected by and hosted on G2.com. What do you dislike about Sogolytics? Nothing so major so far but Audio Display could be implemented better. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: If you're a Master's Student trying to do user evaluation surveys, SoGoSurvey.com is the place you're looking for. They offer amazing packs for the Students under Student License. Check it out; you won't regret it! Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Survey with testers about my research. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") AM Verified User in Management Consulting Small-Business (50 or fewer emp.) 1/14/2022 "Too expensive" 0.5/5 What do you like best about Sogolytics? SoGo survey had the functionality we needed, but it was way too expensive. It is nice that you can keep access to your data by pausing your account, though. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? The price was much higher than competitors. It looks like they may have lowered the price since we left, though. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? We used SogoSurvey as a general survey platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite FL Fritz L. Senior Associate Small-Business (50 or fewer emp.) 9/8/2021 "Most Secure Experience Management Platform" 5/5 What do you like best about Sogolytics? Closing the loop with integrated case management system by transcript by improving customer retention. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? Its a great platform, I don't have any dislike. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: Its secure and time-saving. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Collecting customer feedbacks and it delivers the most secure online survey software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Efstratios C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Efstratios C.") EC Efstratios C. Stud manager Mid-Market (51-1000 emp.) 7/17/2021 "Sogosurvey: An invaluable ally for my academic research." 4.5/5 What do you like best about Sogolytics? It's easy to use, great student discounts and offers nearly unlimited survey responses (25000/month) for their reasonably priced plus plan. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? There is no app that is ipados compatible. Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: One of the best survey software, especially for students. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I found a solid free survey software for my academic research. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Swati P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Swati P.") SP Swati P. Studnet Mid-Market (51-1000 emp.) 7/24/2021 "Sogosurvey is a great platform to collect data and analysis in various formats! Highly recommended" 4.5/5 What do you like best about Sogolytics? I liked the features of adding different options, page logos, and getting the consent of participants for demographic and Likert-type questions. I highly recommended its use for all your research surveys. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? There is nothing as such what I disliked in SoGoSurvey. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Creating and distributing my survey was easy with a different set of variables. Real-time data collection was a nice feature, especially when some employees were out collecting data virtually. I would highly recommend using SoGoSurvey. Review collected by and hosted on G2.com. Show More 7/28/2021 Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 9/8/2021 "Perfect online survey tool!" 5/5 What do you like best about Sogolytics? The program is so easy to navigate and there are many helpful tips built in. I was able to easily build my survey without any issues. Review collected by and hosted on G2.com. What do you dislike about Sogolytics? I haven't found any features that aren't helpful. Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I used SoGo survey to help with my dissertation. I was able to share the link multiple times with ease. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/15/2021 "Great experience" 5/5 What do you like best about Sogolytics? Very user-friendly with professional features. Customer service is amazing! Review collected by and hosted on G2.com. What do you dislike about Sogolytics? Everything is awesome! We really use the survey a lot! Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? Surveys are much more professional looking and the data we collect is helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Mid-Market (51-1000 emp.) 8/2/2021 "Amazing platform" 5/5 What do you like best about Sogolytics? The data analysis is amazing on this platform, and far better than anything I have seen on other sites Review collected by and hosted on G2.com. What do you dislike about Sogolytics? I am very happy with everything i have tr Review collected by and hosted on G2.com. Recommendations to others considering Sogolytics: Do it now! Review collected by and hosted on G2.com. What problems is Sogolytics solving and how is that benefiting you? I am able to reach a more diverse audience Review collected by and hosted on G2.com. 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