Sogolytics Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Sogolytics for its excellent customer support, making the platform accessible even for amateurs. (2 mentions)

Users rave about the ease of use of Sogolytics, enabling effortless survey creation and participant feedback collection. (2 mentions)

Users appreciate the balance between ease of use and powerful measuring tools provided by Sogolytics for feedback collection. (2 mentions)

Users appreciate the effective feedback management of Sogolytics, facilitating meaningful insights and easy survey creation. (2 mentions)

Users value the helpful support from Sogolytics, enhancing their experience and aiding in effective data collection. (2 mentions)

Users find the report saving functionality confusing, complicating their ability to work efficiently with saved reports and filters. (1 mentions)

Users find the inadequate filtering functionality confusing, complicating the process of saving and managing reports efficiently. (1 mentions)

Users find Sogolytics to be not intuitive, requiring staff assistance to navigate effectively. (1 mentions)

Users find the survey issues challenging, especially regarding report saving and navigating saved filters. (1 mentions)

Top Pros or Advantages of Sogolytics

1. Customer Support

Users commend Sogolytics for its excellent customer support, making the platform accessible even for amateurs.

See 2 mentions

See Related User Reviews

Scrip I.

4.0/5

"Empowers Meaningful Data Collection and Analysis"

What do you like about Sogolytics?

I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Non profit use of Soglytics for program evaluation"

What do you like about Sogolytics?

The back end support of this program are awesome! I am an ametuer and they are very helpful

2. Ease of Use

Users rave about the ease of use of Sogolytics, enabling effortless survey creation and participant feedback collection.

See 2 mentions

See Related User Reviews

Scrip I.

4.0/5

"Empowers Meaningful Data Collection and Analysis"

What do you like about Sogolytics?

I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data

Ron T.

Mid-Market (51-1000 emp.)

5.0/5

"Sogolytics is hands-down the most powerful, easy-to-use survey platform I've used"

What do you like about Sogolytics?

As a content creator for a new educational program serving our non-profit organization, I found myself needing to create a self-assessment survey for

3. Feedback

Users appreciate the balance between ease of use and powerful measuring tools provided by Sogolytics for feedback collection.

See 2 mentions

See Related User Reviews

Scrip I.

4.0/5

"Empowers Meaningful Data Collection and Analysis"

What do you like about Sogolytics?

I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data

Ron T.

Mid-Market (51-1000 emp.)

5.0/5

"Sogolytics is hands-down the most powerful, easy-to-use survey platform I've used"

What do you like about Sogolytics?

As a content creator for a new educational program serving our non-profit organization, I found myself needing to create a self-assessment survey for

4. Feedback Management

Users appreciate the effective feedback management of Sogolytics, facilitating meaningful insights and easy survey creation.

See 2 mentions

See Related User Reviews

Scrip I.

4.0/5

"Empowers Meaningful Data Collection and Analysis"

What do you like about Sogolytics?

I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data

Ron T.

Mid-Market (51-1000 emp.)

5.0/5

"Sogolytics is hands-down the most powerful, easy-to-use survey platform I've used"

What do you like about Sogolytics?

As a content creator for a new educational program serving our non-profit organization, I found myself needing to create a self-assessment survey for

5. Helpful

Users value the helpful support from Sogolytics, enhancing their experience and aiding in effective data collection.

See 2 mentions

See Related User Reviews

Scrip I.

4.0/5

"Empowers Meaningful Data Collection and Analysis"

What do you like about Sogolytics?

I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Non profit use of Soglytics for program evaluation"

What do you like about Sogolytics?

The back end support of this program are awesome! I am an ametuer and they are very helpful

Top Cons or Disadvantages of Sogolytics

1. Complex Usability

Users find the report saving functionality confusing, complicating their ability to work efficiently with saved reports and filters.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Flexible and well-rounded tool for survey reporting"

What do you dislike about Sogolytics?

Some of the report saving functionality can be confusing, especially when trying to save time with prior saved reports/filters. Survey changes have be

2. Inadequate Filtering

Users find the inadequate filtering functionality confusing, complicating the process of saving and managing reports efficiently.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Flexible and well-rounded tool for survey reporting"

What do you dislike about Sogolytics?

Some of the report saving functionality can be confusing, especially when trying to save time with prior saved reports/filters. Survey changes have be

3. Not Intuitive

Users find Sogolytics to be not intuitive, requiring staff assistance to navigate effectively.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Non profit use of Soglytics for program evaluation"

What do you dislike about Sogolytics?

The software is not super inituattive, but with the help of the staff it makes it better

4. Survey Issues

Users find the survey issues challenging, especially regarding report saving and navigating saved filters.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Flexible and well-rounded tool for survey reporting"

What do you dislike about Sogolytics?

Some of the report saving functionality can be confusing, especially when trying to save time with prior saved reports/filters. Survey changes have be

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Harris S.

Owner, Director of Research

Market Research

Small-Business (50 or fewer emp.)

6/17/2021

"Easy and flexible"

5/5

What do you like best about Sogolytics?

I have been using SoGo Survey for nearly 7 years for twice monthly mini-surveys for a panel I maintain full surveys two or three times a year for employee satisfaction and other surveys.

It is fairly intuitive to use and its question display logic option lets you set rules to show or hide a follow-up question based on a participant's answer to an earlier question. That really gives you great flexibility in survey designing.

You can save any question into a "bank" and then easily recall and insert it any survey.

It includes a system for distributing survey invitations by email and it automatically processes any unsubscibes (and informs you on each emailing if any of you list has unsubscribed so you cn update your list. Review collected by and hosted on G2.com.

What do you dislike about Sogolytics?

Reordering pages can be somewhat cumbersome. Review collected by and hosted on G2.com.

Brendon Ren Jie B.

Researcher

Mid-Market (51-1000 emp.)

2/4/2022

"User Friendly Interface"

4/5

What do you like best about Sogolytics?

It's easy to use, great research survey tools for student (i.e., Honours, Master and PhD) to conduct their academic research. It offers nearly unlimited survey responses for their very reasonable priced plan for student like us :) Review collected by and hosted on G2.com.

What do you dislike about Sogolytics?

The user interface could be more simple. Review collected by and hosted on G2.com.

Metehan P.

MSc. Computer Engineer

Small-Business (50 or fewer emp.)

6/15/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Amazing Features and Customer Service"

5/5

What do you like best about Sogolytics?

I use SoGoSurvey.com for my Master's Thesis. At some point, we needed some user evaluation of the data we've produced and decided SoGoSurvey.com would be the best choice for this task. Do not pay high amounts to other platforms. SoGoSurvey.com offers many customizable advanced features for you to design any survey, questioners, polls, and so on. Their customer service is amazing and fast. I would recommend it for sure! Review collected by and hosted on G2.com.

What do you dislike about Sogolytics?

Nothing so major so far but Audio Display could be implemented better. Review collected by and hosted on G2.com.

Recommendations to others considering Sogolytics:

If you're a Master's Student trying to do user evaluation surveys, SoGoSurvey.com is the place you're looking for. They offer amazing packs for the Students under Student License. Check it out; you won't regret it! Review collected by and hosted on G2.com.

What problems is Sogolytics solving and how is that benefiting you?

Survey with testers about my research. Review collected by and hosted on G2.com.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

1/14/2022

"Too expensive"

0.5/5

What do you like best about Sogolytics?

SoGo survey had the functionality we needed, but it was way too expensive. It is nice that you can keep access to your data by pausing your account, though. Review collected by and hosted on G2.com.

What do you dislike about Sogolytics?

The price was much higher than competitors. It looks like they may have lowered the price since we left, though. Review collected by and hosted on G2.com.

Fritz L.

Senior Associate

Small-Business (50 or fewer emp.)

9/8/2021

"Most Secure Experience Management Platform"

5/5

What do you like best about Sogolytics?

Closing the loop with integrated case management system by transcript by improving customer retention. Review collected by and hosted on G2.com.

What do you dislike about Sogolytics?

Its a great platform, I don't have any dislike. Review collected by and hosted on G2.com.

Efstratios C.

Stud manager

Mid-Market (51-1000 emp.)

7/17/2021

"Sogosurvey: An invaluable ally for my academic research."

4.5/5

What do you like best about Sogolytics?

It's easy to use, great student discounts and offers nearly unlimited survey responses (25000/month) for their reasonably priced plus plan. Review collected by and hosted on G2.com.

What do you dislike about Sogolytics?

There is no app that is iPadOS compatible. Review collected by and hosted on G2.com.

Swati P.

Studnet

Mid-Market (51-1000 emp.)

7/24/2021

"Sogosurvey is a great platform to collect data and analysis in various formats! Highly recommended"

4.5/5

What do you like best about Sogolytics?

I liked the features of adding different options, page logos, and getting the consent of participants for demographic and Likert-type questions. I highly recommended its use for all your research surveys. Review collected by and hosted on G2.com.

What do you dislike about Sogolytics?

There is nothing as such what I disliked in SoGoSurvey. Review collected by and hosted on G2.com.

Verified User in Higher Education

Small-Business (50 or fewer emp.)

9/8/2021

"Perfect online survey tool!"

5/5

What do you like best about Sogolytics?

The program is so easy to navigate and there are many helpful tips built in. I was able to easily build my survey without any issues. Review collected by and hosted on G2.com.

What do you dislike about Sogolytics?

I haven't found any features that aren't helpful. Review collected by and hosted on G2.com.