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SoftExpert Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the excellent customer support from SoftExpert Suite, ensuring seamless integration and quick adjustments. (1 mentions)
Users appreciate the seamless integration of SoftExpert Suite, enhancing daily contract management and support efficiency. (1 mentions)
Users value the seamless integration of data storage in SoftExpert Suite, enhancing contract management efficiency. (1 mentions)
Users value the easy integration of document management processes with excellent support for adjustments and implementation. (1 mentions)
Users value the ease of implementation of SoftExpert Suite, enhancing daily contract processes with excellent support. (1 mentions)
Users find that coding difficulty hampers their ability to customize necessary functionalities efficiently. (1 mentions)
Users find that some functionalities require a complex customization process, which can hinder usability and efficiency. (1 mentions)
Users find that some functionalities require a complex customization process, making the system harder to navigate. (1 mentions)
Users find the complex setup necessary for certain functionalities to be a significant hurdle in usability. (1 mentions)
Users find the customization process complex, making it challenging to implement desired functionalities in SoftExpert Suite. (1 mentions)

5 Pros or Advantages of SoftExpert Suite

5 Cons or Disadvantages of SoftExpert Suite

SoftExpert Suite Reviews (30)

Reviews

SoftExpert Suite Reviews (30)

4.7
30 reviews
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Marcelo S.
MS
Marcelo S.
CEO
Enterprise (> 1000 emp.)
"Accessibility and Governance in One Place"
5/5
What do you like best about SoftExpert Suite?

Currently, I really like the accessibility and layout of the tool, which greatly facilitates user interaction. It is a simple platform where we have all the necessary components within the same platform, greatly facilitating interaction with the end user. Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

The instabilities during update times and errors presented, causing the client to worry about updating. Review collected by and hosted on G2.com.

Ricardo S.
RS
Ricardo S.
Analista de Engenharia de Produto
Mid-Market (51-1000 emp.)
"Easy and efficient document management"
4/5
What do you like best about SoftExpert Suite?

Ease in document management. It is easy to insert, control, and view the documents. Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

Some features are difficult to learn when we need to insert new documents or new revisions. Therefore, often, due to the user's lack of knowledge, there may be delays in uploading the files. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
TH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"SoftExpert Suite"
4/5
What do you like best about SoftExpert Suite?

I like the available modules, such as Document, Workflow, and Form. Having all these tools gathered in a single system helps a lot in daily tasks and makes work much easier. The portal function is the part I like the most, as we can create portals to view this information easily. Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

I feel that some modules seem truncated because we don't know how to use them and our internal IT team doesn't have time to disseminate the knowledge. This could be resolved with the support of a usability team to improve the user experience. Review collected by and hosted on G2.com.

AV
Adriana Angelica V.
Coordenador
Mid-Market (51-1000 emp.)
"Integrable platform with custom flows and forms, without relying on specialists"
5/5
What do you like best about SoftExpert Suite?

The use on integrable platforms and the ability to create your own workflows and forms, without relying on technical specialists. Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

I have a lot of difficulty dealing with and handling analytics issues. Review collected by and hosted on G2.com.

Manuel V.
MV
Manuel V.
Analista de Sistemas
Small-Business (50 or fewer emp.)
"Great Support Platform with Intuitive Use"
5/5
What do you like best about SoftExpert Suite?

As a new partner of SoftExpert Suite, I believe it is a great contribution to the companies and partners with whom we are evaluating different solutions, highlighting its great support platform both in success cases and in sales support. Additionally, the configuration is quite intuitive. Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

Perhaps there could be more direct campaigns from SoftExpert in the country. Review collected by and hosted on G2.com.

Jaime A.
JA
Jaime A.
Gerente General
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The software solution that connects your organization"
4.5/5
What do you like best about SoftExpert Suite?

Integrate different solutions for regulatory compliance, digital transformation, and innovation all in one system. Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

The one who does not include models of their pre-configured solutions in the initial installation of the system Review collected by and hosted on G2.com.

Carlos F.
CF
Carlos F.
Supervisor de produção
Mid-Market (51-1000 emp.)
"Clear, Easily Accessible Data Presentation — Exceptional Experience"
5/5
What do you like best about SoftExpert Suite?

The presentation of data in a clear and easily accessible way. Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

It meets the needs I use................ Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Mid-Market (51-1000 emp.)
"Great customization within the modules"
4.5/5
What do you like best about SoftExpert Suite?

Possibility of customization within the modules Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

Availability of only a single model for action plans Review collected by and hosted on G2.com.

alessandra c.
AC
alessandra c.
Gerente de Sistemas
Enterprise (> 1000 emp.)
"Integration between modules and constant evolution of features"
5/5
What do you like best about SoftExpert Suite?

Integration between modules, advancement in the development of new features, partnership with clients Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

The support service in some cases, e.g., environment downtime and production incidents, in giving us a quick response about the problem and solutions adopted. Review collected by and hosted on G2.com.

GP
Gerson P.
Supervisor
Mid-Market (51-1000 emp.)
"Documents always organized and easy to find"
5/5
What do you like best about SoftExpert Suite?

I can keep all the documents organized, which makes it easier to find them. Review collected by and hosted on G2.com.

What do you dislike about SoftExpert Suite?

It is not very intuitive, which makes it difficult for new users to use. Review collected by and hosted on G2.com.