SoftExpert Suite Features
Customization (6)
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Document Generation
Enables users to create documents for business processes and provides a wide array of templates which are customizable.
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Process Design
The ability to create custom workflows aligned with business objectives.
Process Repository
A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows.
No-Code App Development
Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.
Low-Code App Development
Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding.
No-Code
Drag and drop/visual interfaces that allow non-tech users to build without writing code
Collaboration (6)
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Access Controls/Permissions
Define levels of authorization for access to specific files or systems
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Data Unification
Compile data from across all systems so that users can view relevant information easily.
Accessibility
Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require.
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Process Routing
Ensures the right task is being assigned to the proper employee across an entire process.
Real-Time Data
Receive data and information in real time
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Process Management (6)
Process Overview
Provides users a holistic view of all workflows so as to see how all processes work together.
Process Analysis
Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy.
Real-Time Process Monitoring
Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process.
Unstructured Processes
Provides the ability to manage unstructured processes.
API Connection
Connect with existing systems via API.
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Document Approval
Streamline and simplify document approval processes.
Financial Insight (4)
Budgeting
Uses collected data to assist organizations in understanding what they can afford now, and in years to come.
Forecasting
Creates a continuous and recurrent planning process that can be calculated according to a specified and customizable timeline.
Planning
Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly.
Budgeting/Forecasting
Create budgets based on historical data and future projections
Data (5)
Data Visualization
Offers methods of visualizing data via customizable dashboards, statistical graphs, and charts.
Data Analysis
Scours data for actionable insights.
Custom Reporting
Allows users to customize their own reports according to business needs.
Reporting Templates
Provides pre-built reporting templates to organize data for payroll, manufacturing, and other company factions.
Real-Time Data
Receive data and information in real time
Status Communication (5)
Collaboration
Allows for searchable communication within the tool via notes, checklists, and discussions to ensure clarity between users.
Version Control
Reflects updates immediately, ensuring users have the most recent data while maintaining records of past performance.
Real-Time Data Updates
Updates varying factors in real-time, assuring forecasts and inferences are continually made according to the most recent information.
Scorecards
Displays and shares company performance data to increase transparency across the board.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Portfolio Management (5)
Portfolio Types
Define multiple types of portfolios for projects, programs, and services.
Planning
Plan activities and tasks across various portfolios or programs.
Alignment
Align different kinds of portfolios with business and financial goals.
Portfolio Mix
Create the optimal mix of portfolios to achieve operational and financial goals.
Resource Allocation & Planning
Assign available resources (human and/or non-human) to various projects and tasks
Project Management (6)
Dependencies
Manage dependencies between projects from one or multiple portfolios.
Priorities
Assign priorities for projects that are part of portfolios.
Lean Management
Include lean project management features and best practices.
Deadline Management
Specify or track the date/time a project, task, etc., is due for completion
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Change Management
Track and monitor efficient handling of all changes/transitions
Resource Management (3)
Definition
Identify human and material resources and assign them to projects and portfolios.
Allocation
Resources can be allocated and reallocated across multiple projects and portfolios.
Optimization
Improve resource utilization across various projects and portfolios.
Data & Analytics (4)
Data Consolidation
Consolidate project and portfolio data from separate sources.
Visualizations
Provide custom project and portfolio monitoring visualizations.
Performance
Monitor the performance of different types of portfolios.
Risk Analysis
Perform risk analysis at the portfolio or project level.
Management (3)
Approval
Use criteria to add or remove suppliers to/from approved lists.
Communication
Manage communications with suppliers on multiple channels such as phone or email.
Documents
Capture and maintain documents related to suppliers and their products or services.
Performance (14)
Evaluation
Allows users to evaluate supplier performance using standard and custom KPIs.
Selection
Provide features to compare suppliers and choose the best option for various activities.
Supplier Risk Management
Identify, assess & manage risks that could arise from working with third-party suppliers to protect against disruptions in supply chain
Communications Management
Record and track all relevant internal and external communications
Vendor Master Data Management
Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing
Workflow Management
Create, design and manage workflows for repetitive tasks
Document Management
Store, manage, and track all electronic documents in a centralized location
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Contact Management
Manage, organize, and store contact information
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Inventory Management
Track and manage inventory levels to maintain proper supply
Procurement Management
Organize and manage all processes/procedures involved in purchasing goods and/or services
Supplier Management
Manage all supplier data and operations
Supplier Information (3)
Profiles
Create and manage supplier profiles that include contact and pricing information.
Supplier Qualification
The process of assessing potential suppliers based on required credentials, quality standards, etc.
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Financial Planning (4)
Extended Planning
Analysis that creates business plans outside of finance, including sales, marketing, or HR.
Reporting
Reports on departmental KPI metrics measured against targets.
Integration
Consolidates planning processes across an organization into a single solution.
Self-Service Reporting
Allow users to create their own reports and financial statements
Feedback (2)
Ranking
Allows users to vote on ideas they like best.
Commenting
Allows users to comment on posted ideas and provide feedback.
Idea Sources (1)
Internal Idea Generation
Offers tools for the collection of internally-sourced ideas.
Idea Collection (2)
Idea Campaigns
Allows users to create idea campaigns around specific goals or brainstorming sessions.
Surveys
Allows users to create and answer surveys.
Integrations (3)
Gamification
Includes gamification aspects in the idea generation process.
Project Planning
Allows users to turn ideas into tasks either natively or by integrating with an outside task or project management software.
Strategic Planning
At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
Process Development (1)
Process Routing
Ensures the right task is being assigned to the proper employee across an entire process.
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Strategy - Project and Portfolio Management (25)
Simulation
Simulate the outcomes of various business case scenarios and mix of projects
Tracking
Monitor the efficiency of strategic plans and how they are impacted by projects and portfolios
Planning
Create plans to implement activities to achieve strategic objectives
Objectives
Define strategic objectives related to project and portfolio management
Visiblity
Provide a 360 view of all projects and portfolios and their corresponding strategies
Alignment
Align project and portfolios with the strategic objectives of the company
Risk Management
Mitigate risks related to projects and portfolios that may impact strategic objectives
Implementation
Deploy strategic planning to project and portfolio management activities
Optimization
Help with continuous improvement and to adapt to strategy updates and market changes
Prioritization
Assign priorities to projects and portfolios based on strategic objectives
Timesheet Management
Track the amount of time spent on a job or task
Workflow Management
Create, design and manage workflows for repetitive tasks
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Task Management
Create, manage and track all task activities and progression
Requirements Management
Enables creation, management, and tracking of product requirements & features during product production/development
Assignment Management
Assign issues and tasks based on availability or required skills
Document Management
Store, manage, and track all electronic documents in a centralized location
Project Time Tracking
Measure time to completion or hours worked for projects
Status Tracking
Track the status over time for a request, process, asset, or transaction
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Time & Expense Tracking
Log and record hours worked and costs spent to assist in billing and invoicing
Project Tracking
Monitor the progress of projects from start to finish
ROI Tracking
Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
Activity Tracking
Track and document all activities across devices, networks, and other systems
Portfolio Management
Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
Agentic AI - Business Process Management (8)
Multi-step Planning
Ability to break down and plan multi-step processes
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Idea Management (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - FP&A (Financial Planning & Analysis) (2)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (195)
Predictive Analytics
Predict future data based on historical data sets
Multi-Language
Manage and support multiple languages
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Currency Management
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Real-Time Analytics
Analyze and gain insights into data in real-time
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Tax Management
Implementation of various strategies to manage tax obligations via planning and maintaining compliance
Investment Management
Manage and handle financial assets as well as other investments.
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Data Import/Export
Import and export data to and from software applications
Fixed Asset Management
Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
Mobile Access
Access software remotely via mobile devices
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
API
Application programming interface that allows for integration with other systems/databases
Project Time Tracking
Measure time to completion or hours worked for projects
Projections
Estimate or forecast of a future scenario based on the study of present trends
Consolidation/Roll-Up
Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting
General Ledger
Centralized accounting record which tracks all financial transactions
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Configurable Workflow
Configure existing workflows to meet your organization's needs
Dashboard Creation
Creation and customization of dashboards
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Electronic Payments
Electronically collect payments for goods or services
Revenue Recognition
An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
"What If" Scenarios
Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
Workflow Management
Create, design and manage workflows for repetitive tasks
Multi-Currency
Manage and handle various international currencies
Planning Tools
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Cash Management
Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
Customizable Reports
Alter the layout and content of reports
Bank Reconciliation
Compare and match accounting/financial records with corresponding bank statements
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
Multi-Company
Manage the accounting and financial aspects of multiple locations or companies in a single location
For Investors & Traders
Used by retail investors and active traders/day traders
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Purchase Order Management
Create, send, and track purchase orders and their statuses
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Receipt Management
Upload, track, and submit receipts in a central database
Profit/Loss Statement
A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time
Income & Balance Sheet
A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
Cash Flow Management
Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
Supplier Quality Control
Qualify, select, and monitor supply chain partners
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Supplier Web Portal
Integrated online platform shared by businesses and their vendors to exchange information/files and collaborate on projects.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Quotes/Estimates
Generate quotes or estimates for customers
Data Visualization
Graphical representation of data
Performance Monitoring
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Import/Export Data
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Multi-Vendor
Designed for multiple vendors
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Customizable Reports
Alter the layout and content of reports
Real-Time Data
Receive data and information in real time
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Budgeting/Forecasting
Create budgets based on historical data and future projections
Kanban Board
Visualization tool to organize and optimize tasks and track their status at every stage of workflow
Projections
Estimate or forecast of a future scenario based on the study of present trends
Demand Forecasting
Forecast customer demand using historical insights and simulations
Multiple Projects
Ability to handle several projects simultaneously
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Reports
Alter the layout and content of reports
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
API
Application programming interface that allows for integration with other systems/databases
Project Templates
Pre-designed project plans that can be customized
Commenting/Notes
Leave comments and notes on documents for others to view
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Gantt/Timeline View
Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
Agile Methodologies
Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
Planning Tools
Real-Time Updates
Receive system updates as soon as any changes are made
Project Workflow
Create, manage, or update project workflows.
Task Scheduling
Track and manage the scheduling of tasks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Projections
Estimate or forecast of a future scenario based on the study of present trends
Approval Workflow
Route documents and other data through one or more stakeholders for review and approval
Document Management
Store, manage, and track all electronic documents in a centralized location
Customizable Branding
Add customized logos and colors to align with company branding
Ideation
The creation, development, and sharing of potentially innovative new ideas
Status Tracking
Track the status over time for a request, process, asset, or transaction
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Security
Protect sensitive data for digital privacy
Workflow Management
Create, design and manage workflows for repetitive tasks
Project Tracking
Monitor the progress of projects from start to finish
Ratings/Reviews
Ratings/Reviews
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Real-Time Analytics
Analyze and gain insights into data in real-time
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Task Progress Tracking
Track the status and progress of tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Whiteboard
Allows multiple users to simultaneously annotate on a digital whiteboard
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Document Storage
Store and organize documents in a centralized system
Task Management
Create, manage and track all task activities and progression
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Crowdsourcing
Collects information, opinions, or ideas from a group of people
Innovation Management
Process of developing, planning, managing, and executing new ideas or innovations
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Activity/News Feed
Continuous profile-based stream of news and activity
Idea Collection
Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels
Real-Time Data
Receive data and information in real time
Mind Maps
Diagram used to organize information in a hierarchical way to show relationships
Single Sign On
Allow users to access multiple services after entering their login credentials once
Real-Time Updates
Receive system updates as soon as any changes are made
Email Management
Manage, store and organize emails within the system or via third-party apps
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Prioritization
Arrange tasks based on the level of priority or urgency
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
API
Application programming interface that allows for integration with other systems/databases
Commenting/Notes
Leave comments and notes on documents for others to view
Data Visualization
Graphical representation of data
Brainstorming
Group collaboration to solve ideas in a productive and concentrated manner.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Polls/Voting
Enable custom polls/voting to facilitate decision-making or increase engagement
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Data Import/Export
Import and export data to and from software applications
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Mobile Access
Access software remotely via mobile devices
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Idea Development
Process of exploring and evaluating new ideas as well as composing solutions and tracking progress in order to bring them to market
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Chat/Messaging
Communicate using direct chat or messages within the system
Configurable Workflow
Configure existing workflows to meet your organization's needs
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Mobile Access
Access software remotely via mobile devices
Document Storage
Store and organize documents in a centralized system
Data Import/Export
Import and export data to and from software applications
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Document Management
Store, manage, and track all electronic documents in a centralized location
Real-Time Reporting
Active reporting of data and metrics
Customizable Forms
Customize contracts and forms to collect specific information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Process Modeling & Designing
Visually identify, define, and map all details and relationships surrounding business process models and elements
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Task Progress Tracking
Track the status and progress of tasks
API
Application programming interface that allows for integration with other systems/databases
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Commenting/Notes
Leave comments and notes on documents for others to view
Forms Management
Store, manage and track all forms in a centralized location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Configurable Workflow
Configure existing workflows to meet your organization's needs
Graphical Workflow Editor
Create, design and modify the flow and processes of tasks in a project
Data Visualization
Graphical representation of data
Workflow Management
Create, design and manage workflows for repetitive tasks
Process Change Tracking
Document any changes or proposed changes made to business processes or workflows
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Email Management
Manage, store and organize emails within the system or via third-party apps
Templates
Sample files or documents that could be customized as needed or used as is
Real-Time Updates
Receive system updates as soon as any changes are made
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Customizable Fields
Customize data fields to support various needs and use cases
Version Control
Track revisions and updates made to files and navigate between different versions
Forms Automation
Automate repetitive tasks such as filling out information or creating certain types of forms
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Activity Tracking
Track and document all activities across devices, networks, and other systems
Single Sign On
Allow users to access multiple services after entering their login credentials once
Task Management
Create, manage and track all task activities and progression
Customizable Reports
Alter the layout and content of reports
Business Process Control
Define and maintain business rules that determine workflow capabilities and criteria
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Audit Trail
A record of all activities within the system, including user access, changes made, etc.