SocialLadder Reviews & Product Details

SocialLadder is an end-to-end enterprise creator management platform for marketing teams looking to bring ambassadors, influencers, and affiliates under one roof. Consumer-focused brands like Benefit Cosmetics, Kendra Scott, goPuff & Live Nation all use SocialLadder to market through their customers and turn them into growth drivers, activating their community to create content and increase conversions. The SocialLadder technology allows you to streamline communication, assign digital and real-world tasks, monitor engagement, and reward successful ambassadors for helping to promote your brand. Your ambassadors are set up for success while allowing you to focus on the overall growth strategy, rather than spending time managing the day-to-day. SocialLadder has the tools your brand needs to: DISCOVER: Use machine learning to find customers in your CRM that are an ideal fit to become ambassadors TRACK: Target & assign tasks to ambassadors (digital, physical, and conversion tracking) MEASURE: ROI & unit economics of ambassador activity INTEGRATE: Enterprise API for sophisticated deployments STREAMLINE: Task assignment, communication & ambassador onboarding ENGAGE: 100% mobile for ambassadors to keep your community engaged & accountable REWARD: Inventory & payment management built into the platform SCALE: Learns automatically from successful ambassadors to help find more Reach out to SocialLadder to get a live demo.

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Overview by

Guilherme Neves

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User Insights

Average based on 6 real user reviews.

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MP

Marigrace P.

Marketing Program Coordinator

Small-Business (50 or fewer emp.)

1/19/2023

"Social Ladder has made our Brand Ambassador Program Development a breeze!"

5/5

What do you like best about SocialLadder?

Social Ladder is great because you are able to manage anything related to your brand ambassadors in one place. We also love that Social Ladder basically gameifys our brand ambassador program so that ambassadors have a fun way to complete challenges and redeem for fun rewards. Social Ladder also makes the process incredibly smooth when trying to interact and engage with ambassadors. We highly recommend Social Ladder and don't know what we would do without it! Review collected by and hosted on G2.com.

What do you dislike about SocialLadder?

The only downside we have encountered is just some application issues but we have learned that a lot of this is because of changes in the social media apps themselves. We look forward to seeing more options for customizing challenges! Review collected by and hosted on G2.com.

EB

Emily B.

Senior Social Media Manager

Small-Business (50 or fewer emp.)

10/31/2022

"More than just a tool!"

5/5

What do you like best about SocialLadder?

A great tool to not only manage our influencers but also to build community and drive overall engagement with our brand. Saves time in not having to deal with email threads and google sheets! Review collected by and hosted on G2.com.

What do you dislike about SocialLadder?

It would be helpful to handle payments without the points system or commission. For instance, just the option to pay someone a flat rate fee for a piece of content. Review collected by and hosted on G2.com.

CA

Carolyn A.

Senior Marketing Manager

Mid-Market (51-1000 emp.)

10/24/2022

"SL brought structure and accountability to our student brand ambassador program"

4.5/5

What do you like best about SocialLadder?

I appreciate how easy it is to communicate with students and to review their work. It is much easier for me to quantify the program and show examples of its success. Review collected by and hosted on G2.com.

What do you dislike about SocialLadder?

It's a commitment to use it and there are some functions that we are not utilizing yet. Hopefully with time we will incorporate more of its features. Review collected by and hosted on G2.com.

HC

Hannah C.

Head of Field

Small-Business (50 or fewer emp.)

5/19/2022

"ambassador program review"

3.5/5

What do you like best about SocialLadder?

it's easy to post new challenges and for ambassadors to get rewards. Review collected by and hosted on G2.com.

What do you dislike about SocialLadder?

the chat is super janky and you can't hyperlink to websites or instagram pages. Review collected by and hosted on G2.com.

NM

Natalie M.

Marketing Consultant

Small-Business (50 or fewer emp.)

5/23/2022

"Marketing Consultant"

5/5

What do you like best about SocialLadder?

Invested in the success of their clients Review collected by and hosted on G2.com.

What do you dislike about SocialLadder?

Can provide an overwhelming amount of data Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

4/7/2022

"Satisfied Customer"

5/5

What do you like best about SocialLadder?

The platform and the customer service are great Review collected by and hosted on G2.com.

What do you dislike about SocialLadder?

Can't think of anything that I dislike about the platform. Review collected by and hosted on G2.com.

Recommendations to others considering SocialLadder:

If you're looking for a user-friendly platform to manage a fleet of brand ambassadors or influencers, look no further than SocialLadder. Their customer service is impeccable and their pricing is very affordable. Review collected by and hosted on G2.com.

What problems is SocialLadder solving and how is that benefiting you?

Personnel management Review collected by and hosted on G2.com.