Sociality.io Reviews & Product Details

We have been working with Sociality.io almost for 5 years. I have many features to count as “like” but out of the tool itself, flexible business options such as pages and mentions additions are so helpful in terms of our business needs and requirements. My favorite and most used modules are Listen, Report and Competitor Analysis on behalf of our clients. Review collected by and hosted on G2.com.

Not a dislike but can be a point to improve in Sociality.io: The reports have really good and clear metrics in terms of social media management, but sometimes exporting the reports takes such a long time. Review collected by and hosted on G2.com.

I have been using Sociality.io for more than 4 years and am happy with the service. The biggest advantage of the tool is that I don’t have to create my clients’ social media reports manually and spent so much time preparing them. Review collected by and hosted on G2.com.

As with any software, there are small bugs but not worth mentioning. Overall, I am quite satisfied with Sociality.io. Review collected by and hosted on G2.com.

It’s very important for us to follow what a customer says about a brand, and Sociality.io is a very suitable platform to find this. Also, I appreciate that it has an all-in-one single dashboard that is convenient for users. Review collected by and hosted on G2.com.

Not much to mention actually. I am glad that we have a solution-oriented support team available 24/7. Review collected by and hosted on G2.com.

We heavily use Sociality.io for the social media content scheduling and planning. Their Publish module is great! Not only it allows us to schedule our content ahead of time, but also their simple calendar preview is one of the best things we like about Sociality.io. You know the status of your content and can manage all approval processes in one place. Review collected by and hosted on G2.com.

It is hard to name specific downside. However, we are looking forward to using TikTok content scheduling. I hope they can integrate it soon. Review collected by and hosted on G2.com.

We are mostly using Sociality.io for managing our social media messages and comments. Engaging with our audiences and overseeing all ongoing conversations on a single dashboard is what I like the most about the product. It is great to avoid switching between accounts and tabs, especially for a big social media marketing team. Review collected by and hosted on G2.com.

Not much, but maybe they can work on the conversation-sharing options. When we need to share a specific conversation with a team member or client, they can integrate the “sharing the conversation” option. Otherwise, assigning the conversations to the right teammate feature is amazing and super helpful. Review collected by and hosted on G2.com.

We have been using Sociality.io actively for 5 years and there has not been a day where we didn’t get a reply within 10-15 minutes. I can say that the response rate is the best in the market. It's really nice that we can get in touch with your support team very quickly for all our questions. Review collected by and hosted on G2.com.

Overall, everything is fine but if I need to mention anything, then I would go with a faster report generation process. Review collected by and hosted on G2.com.

We are using Sociality.io to prepare our brands' social media reports. On top of detailed and easy-to-read analytics reports, Sociality.io does a great job at gathering all social media data in one place. It is very important for every marketer to manage multiple social media accounts and their engagement, performance, and competitors’ data in a single place. Review collected by and hosted on G2.com.

Everything works fine when using the product. However, sometimes analytics reports take a long time to be ready, especially if I choose longer timeframes. Sometimes we also have token problems. Review collected by and hosted on G2.com.

I like the simplicity of the Sociality.io interface and how easy it is to navigate the solution’s modules. The solution allows us to manage our social media accounts easily: plan and schedule posts, gather analytics, and monitor competitors. I like that we can listen to our audience and get detailed reports on social listening data. Also, we can monitor our competitors’ brand mentions, too. Plus, all these reports can be automated. Review collected by and hosted on G2.com.

Although the problem is fixed now, the Publish module didn’t support Instagram direct publishing in the past. It was hard to publish Instagram content with push notifications. Review collected by and hosted on G2.com.

We like the publish section to manage our social media posts. It is straightforward to use and user-friendly. We enjoy using Sociality. Review collected by and hosted on G2.com.

Nothing we can think of at the moment. It is a great tool to use. Review collected by and hosted on G2.com.

report competitor analysis content entry Review collected by and hosted on G2.com.

unable to load Instagram reels and unable to load Instagram story Review collected by and hosted on G2.com.