What do you like best?
What I like the most is what is easy to use, it is very fast and it has an excellent tutorial that will guide you and tell you each command to communicate with SnippetsBot and thus I will be able to help you and make the most of this tool, I also like it who does my work more than is no longer in charge of tracking the progress made by each member of the group and for each task and this progress makes a monthly report. I like it even more than the tool itself only communicates with each user is like having a virtual assistant.
What do you dislike?
I would like to be able to configure their schedules and days in which I make the reports. I would also like to generate types of graphics and that the information and communication could be to the mail of each member of the group in slack. But really they are things that can be added nowadays there is nothing of this tool that I do not like.
Recommendations to others considering the product
If you are a project leader or manage several work teams I recommend this tool, make your work easier, improve the quality of your reports with it, connect with the results more efficiently and more quickly, also has an excellent user service and use tutorials that allow the members of your team to adapt quickly.
What business problems are you solving with the product? What benefits have you realized?
It has helped us to improve project delivery times by having better communication and better monitoring of projects and each of the results, I can participate in many simultaneous projects without worrying about losing the order or communicating with the members of the project. The team is already looking for the easiest tool to send and the fastest results.