--- title: Smart Factory Suite Reviews meta_title: 'Smart Factory Suite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 36 reviews by the users' company size, role or industry to find out how Smart Factory Suite works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 36 scale: '5' date_modified: '2026-09-28' parent_category: name: Manufacturing url: https://www.g2.com/categories/manufacturing ---

Smart Factory Suite Reviews & Product Details

Pricing

Pricing provided by Smart Factory Suite.

Production Pulse

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Per Year

Smart Factory Suite Reviews (36)

Reviews

Smart Factory Suite Reviews (36)

4.1
36 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the real-time data and user-friendly interface of the Smart Factory Suite, which enhances their ability to monitor production and analyze performance effectively. The software's intuitive setup and responsive support contribute to a positive experience, although some users note that it can be glitchy at times, impacting workflow.
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Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Great Portal for Fast, Efficient Real-Time Data Analysis"
4.5/5
What do you like best about Smart Factory Suite?

It’s a great portal for easy, quick and efficient analysis of real time data. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

Lack of Ability to be able to update targets and data when required Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Good tracking and adjustment of cycles, but reports are too complex"
3.5/5
What do you like best about Smart Factory Suite?

Tracking and possibility to modify cycle times Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

The reports are extremely complicated. Making one from scratch is almost impossible if you don't dedicate yourself to it. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Verified User in Packaging and Containers
Mid-Market (51-1000 emp.)
"Excellent Production Overview for OEE and Downtime Tracking"
4/5
What do you like best about Smart Factory Suite?

Getting a very good overview over our production, OEE, downtimes etc. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

The administration of jobs was very difficult until now Review collected by and hosted on G2.com.

Verified User in Food Production
EF
Verified User in Food Production
Enterprise (> 1000 emp.)
"Versatile Integration That Fits Seamlessly into Factory Processes"
4.5/5
What do you like best about Smart Factory Suite?

The ability to integrate into factory processes and its versatility. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

it's necessary to get lot of signals if you don't have an scada system. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
UP
Verified User in Packaging and Containers
Mid-Market (51-1000 emp.)
"Quick Overview and Easy Access to Production Data"
4/5
What do you like best about Smart Factory Suite?

Quick overview, easy access of production data Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

Until now there was a huge disadvantage in the job administration Review collected by and hosted on G2.com.

Verified User in Manufacturing
IM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Powerful Floor Insights, But Too Complicated for Operators"
2.5/5
What do you like best about Smart Factory Suite?

I like all the information we can collect from the floor Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

I find it complicated to use. There are a few steps in the process that feel annoying, and overall it isn’t very easy for operators to work with. Review collected by and hosted on G2.com.

Response from Paola Gomez of Smart Factory Suite

We appreciate this feedback. It’s good to hear that Shoplogix is helping your team collect more data from the floor and gain better visibility into shop floor performance.

We also hear your point about the operator experience. Some workflows are not as seamless or frictionless as they should be, and we understand how important ease of use is for teams working directly on the floor.

We’re currently working on major product and design updates focused on improving the Whiteboard experience, simplifying key workflows, and making the platform easier for operators to use day to day.

Thanks for sharing this honestly. We look forward to getting feedback on these updates once they’re launched and continuing to improve the experience for manufacturing teams using Shoplogix.

Pricing Options

Pricing provided by Smart Factory Suite.

Production Pulse

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Per Year

Smart Factory​

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Per Year

Enterprise Transformation

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Per Year
Smart Factory Suite Features
Reporting & Dashboards
Performance Analysis