--- title: Sitecore Digital Experience Platform Reviews meta_title: 'Sitecore Digital Experience Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 648 reviews by the users' company size, role or industry to find out how Sitecore Digital Experience Platform works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 648 scale: '5' date_modified: '2026-08-02' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Sitecore Digital Experience Platform Reviews **Vendor:** Sitecore **Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) **Average Rating:** 4.1/5.0 **Total Reviews:** 648 ## About Sitecore Digital Experience Platform Sitecore is a global leader in AI-enabled digital experience software. Its next-generation platform, SitecoreAI, helps brands plan, create, personalize, and deliver content across every channel — websites, apps, social, and beyond. By unifying content management, customer data, and personalization into one intelligent system, it makes marketing faster, smarter, and more connected. At its core are agentic tools and studios that let marketers and developers collaborate with AI responsibly and effectively. Trusted by thousands of global brands and supported by one of the world’s largest digital experience communities, Sitecore helps organizations design experiences for the world beyond the website, with the flexibility of customizable SaaS and the scale of a global ecosystem. Discover more at www.sitecore.com. Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names, or trademarks belong to their respective holders. ## Sitecore Digital Experience Platform Pros & Cons **What users like:** - Users appreciate the **balance of power and simplicity** in Sitecore DXP, enhancing both authoring and integration experiences. (74 reviews) - Users appreciate the **ease of use** of Sitecore DXP, enhancing content management and authoring experiences significantly. (65 reviews) - Users value the **flexibility** of Sitecore Digital Experience Platform, enabling tailored solutions and easy maintenance across implementations. (52 reviews) - Users highlight the **flexibility and ease of content management** in Sitecore, enhancing their digital experience effortlessly. (48 reviews) - Users value the **exceptional customizability** of Sitecore DXP, enabling tailored digital experiences and empowering creative implementation. (46 reviews) - Users value the **flexibility for personalized experiences** that Sitecore provides, enhancing engagement for various audiences. (46 reviews) - Users value the **seamless integrations** of Sitecore DXP, enhancing control and flexibility as businesses expand. (42 reviews) - Customer Support (28 reviews) - Easy Setup (24 reviews) - Customization (23 reviews) **What users dislike:** - Users find the **learning curve steep** , making it challenging for newcomers to effectively utilize Sitecore DXP's capabilities. (46 reviews) - Users find the **cost** of Sitecore Digital Experience Platform to be high, especially for larger organizations and custom solutions. (33 reviews) - Users find the **complexity** of Sitecore DXP overwhelming, often leading to longer onboarding and steeper learning curves. (26 reviews) - Users note a **steep learning curve** for Sitecore DXP, requiring significant expertise and time for onboarding new team members. (22 reviews) - Users find **difficult usability** in Sitecore, noting lack of documentation and intuitive navigation, leading to frustration. (19 reviews) - Users find **licensing costs high** , posing a significant hurdle for smaller businesses with limited budgets. (17 reviews) - Slow Performance (14 reviews) - Poor Documentation (13 reviews) - Content Management (12 reviews) - Learning Difficulty (12 reviews) ## Sitecore Digital Experience Platform Reviews ### 1. Powerful platform! **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | VP/CDO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** I'm appreciative of the constant evolution of the platform and a renewed focus on customer success. **What do you dislike about Sitecore Digital Experience Platform?** Requires a decent amount of technical assistance from a partner. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Our members are multi-channel users and expect a genuine relationship with us. Sitecore is helping us unify their experience and deepen their relationship. ### 2. easy to use and gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** The ease of use for us is the best part of the platform. We use non-technical employees to manage our market campaigns, with no significant ramp up time **What do you dislike about Sitecore Digital Experience Platform?** the upgrade paths can be difficult when the platform is super customized **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** global scale, we use it as a content repository ### 3. Sitecore is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Alex L. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore is a great experience platform. It allows us the ability to create custom, personalized content for all of our employees. We love that we can cater the experience to their needs. **What do you dislike about Sitecore Digital Experience Platform?** Some of the development can be a little combersome. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Delivering custom personalized content to our users. ### 4. Transforming the experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** The platform is fully extensible, easy to create the modules\components that help drive that business value. Component architecture at an atomic level, allows Content Teams to fully build out pages and sections of the website with out the need to involve the development teams, whilst the inbuilt workflow maintains governance. **What do you dislike about Sitecore Digital Experience Platform?** There is not much to dislike. I guess the installation can get a bit complicated depending on the topology. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Providing our content teams with the autonomy and governance to delivery the brand and drive business value. ### 5. We're a Sitecore partner that has been delivering sitecore for a number of years **Rating:** 5.0/5.0 stars **Reviewed by:** John W. | Co-Founder, Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** The Experience Manager interface for managing the content, structure and campaigns. **What do you dislike about Sitecore Digital Experience Platform?** Upgrades can be a complex and expensive process, which frustrates our customers. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** As a partner we're solving a lot of complex integration requirements for our customers. But bringing systems together working in harmony is an immeasurable benefit. ### 6. Effective and Flexible CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa P. | Communications Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** It offers the flexibility and content management we need along with the integrated email and marketing campaign solutions **What do you dislike about Sitecore Digital Experience Platform?** During our 9.1 upgrade, there were significant delays with data migration from Mongo to SQL **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The EXM solution will simplify and streamline our email and marketing strategy and analytics ### 7. A solid platform for any website **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Our developers and content team can work together to define and implement pages and components that will be used on the site. The developers set up the content in a way that allows the content team to spin up new pages and content without having to rely on developers or deployments. **What do you dislike about Sitecore Digital Experience Platform?** We haven't run into any issues that can't be resolved by our developers. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Allows us to set templates for content authors to use so that they have greater control in getting content online. ### 8. Learning Sitecore has been an experience **Rating:** 3.5/5.0 stars **Reviewed by:** Ginny E. | Field Strategy and Process Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like how it challenges me to be patience as I learn to develop my content editing skills. **What do you dislike about Sitecore Digital Experience Platform?** It's more of complex tool for content editors, wish it would be simpler and user friendly. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Using the templates help to create ease when creating a new page. ### 9. Technical Learning curve is too high **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** With proper implementation, power to create content for non-technical Marketing personnel is great! **What do you dislike about Sitecore Digital Experience Platform?** Initial implementation and configuration in a scaled environment is a nightmare. Also, having to use community articles and 3rd party tools and apps to work with Sitecore is a Massive problem for Sitecore. You should have this all figured out. **Recommendations to others considering Sitecore Digital Experience Platform:** Waste of money if you don't know what you are doing. Excellent potential if you do. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** empowering non-technical marketers to create dynamic content quickly. Content can be changed or fixed quickly. ### 10. Amazing in one word! **Rating:** 5.0/5.0 stars **Reviewed by:** Vasuki B. | Programmer Analyst Senior, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore Experience Platform has been really helpful for us to implement websites with the traffic we have in our company **What do you dislike about Sitecore Digital Experience Platform?** Nothing. Sometimes it really gets slow which I hate **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We are solving Sitecore Workflows which has been a great workout for us in implementing marketing logic ### 11. I love using Sitecore as a platform to solve my customer's problems **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin V. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** I love how the platform is open and allows developers to extend the system to meet customer needs **What do you dislike about Sitecore Digital Experience Platform?** The downsides of Sitecore is the level of official documentation concerning new functionality. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Allow the customer to integrate backend systems into the platform without comprising customer experience. ### 12. Using Sitecore for internal knowledge bases **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** We love being able to customize what we need, but Sitecore has excellent out of the box capabilities that we have been able to work with as well. **What do you dislike about Sitecore Digital Experience Platform?** There have been a few glitches lately with publishing but we are working internally to ensure that we've got everything set up correctly before moving forward with discussions with the vendor. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We love the fact that Sitecore allows us to integrate with many other technologies to best serve the workgroups that need information quickly ### 13. Ups and downs **Rating:** 4.0/5.0 stars **Reviewed by:** Toby N. | Enterprise Architect, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** Microsoft alignment with our skillset; Implementation partners are excellent It works -- platform is good **What do you dislike about Sitecore Digital Experience Platform?** Pricing is always extremely confusing; Very pushy towards subscription based pricing from our current perpetual; Not widespread communities (open source needed??) **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Public website JSS integration with existing Angular large app ### 14. Lord of the Sites: The Fellowship of the Core **Rating:** 4.0/5.0 stars **Reviewed by:** Pete N. | Member, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** The Flexibility of Sitecore to customize to meet the needs of our clients business requirements. **What do you dislike about Sitecore Digital Experience Platform?** As an experienced developer, the rush to market of features that are incomplete or not well thought out. **Recommendations to others considering Sitecore Digital Experience Platform:** Hire a trusted and experienced Sitecore Partner. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Personalization, Email Campaigns, Automation ### 15. Sitecore has been a great CMS platform. I can't wait to be able to use it with its full capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** So far, I have only used Content Editor, but looking forward to A/B testing, personilization, and experience marketing. **What do you dislike about Sitecore Digital Experience Platform?** Experience Editor - takes too long to load. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I haven't ran into any Sitecore Experience Platform problems, more so things that our developers need to fix. ### 16. Scalability with a few minor improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** The experience platform has an easy-to-use interface and allows for efficient scalability. **What do you dislike about Sitecore Digital Experience Platform?** I dislike the inability to view the modules and have an idea of what they look like, i.e. a module library that is more visual. Also, I would like actions to not be so permanent, i.e. unpublishing a version but not removing it. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We are solving the problem of efficiently keeping our web content up-to-date across 15 international markets. The scalability of Sitecore allows this to be a seamless process! ### 17. Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Alyson C. | Herren Project Ambassador, Sports, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like that it is easy to manage the hundreds of content authors we have on the platform. **What do you dislike about Sitecore Digital Experience Platform?** With the amount of content we have, the speed things take to load. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Keeping a consistent look across the board with all of our difference sites. ### 18. Work on sitecore since 2012 **Rating:** 3.5/5.0 stars **Reviewed by:** adel e. | IT Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Sitecore Digital Experience Platform?** Object oriented based make it easy to learn and work on it **What do you dislike about Sitecore Digital Experience Platform?** Everything it's a customization, it has no pages or widget... Only item that'd be customized to meet customer requirements **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I've build several b2c website, mostly in travel industry ### 19. Platform with High Customisation Capabilities **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2019 **What do you like best about Sitecore Digital Experience Platform?** Integrated support across multiple websites Automation Multi-language support Built in eDM Basic SEO **What do you dislike about Sitecore Digital Experience Platform?** Inflexible, less user friendly functions and lengthy process for Sitecore older version, hope it gets better when we upgrade to latest but it could be due to our current website vendor. Have to manually duplicate contents in translated languages. Require frequent scheduled maintenance. **Recommendations to others considering Sitecore Digital Experience Platform:** consultancy **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** User friendly functions and flexiblity for administrators, ease of use, security. Better design and layout to improve user experience. ### 20. Sitecore the Superman of CMSs **Rating:** 5.0/5.0 stars **Reviewed by:** Anderson C. | Head Of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** The sitecore empowers users, customers and developers to acheive greatness. **What do you dislike about Sitecore Digital Experience Platform?** I wish we could have more guides and sale support to ensure sales. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We are transforming companies and empowering customers. We use personalization to target specific customers and ensure a great experience. ### 21. Content **Rating:** 5.0/5.0 stars **Reviewed by:** Mercedes S. | Personal Assistant/Production Team Member, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like that I can make pages simply and easily using SiteCore **What do you dislike about Sitecore Digital Experience Platform?** I dislike that it is slow at most times and some areas don't work when using SiteCore. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** It is slow, some things don't work. Trying to use it different ways. ### 22. A Sitecore Solutions Architect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Sitecore Digital Experience Platform?** Good UI Easy for customization Excellent Analytics/Tracking **What do you dislike about Sitecore Digital Experience Platform?** Hard to set up/deploy License cost is a bit high **Recommendations to others considering Sitecore Digital Experience Platform:** Improve Setup/Deploy Wizards Add more documentation and online course for Sitecore Experience Platform **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Digital Transformation. I have utilized Content Management, Analytics, Personalization ### 23. Power, Performance, & Personalization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** I love the versatility of the platform, the power it leverages from data to provide the best in user centric design, and last but not least the partners associated to further its performance **What do you dislike about Sitecore Digital Experience Platform?** The speed at which they develop is fast, it's often difficult to keep up to date and be familiar with how I can leverage it before a new feature comes out **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Being able to leverage our channel strategy with the robust personalization features available. ### 24. Extendable Digital Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Kathy R. | Business Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** Scalable solution from content management to full scale digital marketing utility. **What do you dislike about Sitecore Digital Experience Platform?** Customization options mean that there are fewer OOB options for teams with few resources, requiring more dependency on partner. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Distributed content management, globalization, central platform for multiple brands ### 25. UX guy who thinks he's a developer (but definately not), trying to make the best of Sitecore **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** Experience editor when the templates are SUPER flexible so I don't finish a project and immediately have to spend money on IT to get more design flexibility. **What do you dislike about Sitecore Digital Experience Platform?** Not much really... For me, its budgetary. I spend more than I'd prefer on getting functionality and templates built that are not out of the box functionality in Sitecore. **Recommendations to others considering Sitecore Digital Experience Platform:** Get a good implementer who can help guide you. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Trying to keep pace with the industry and mature a digital experience. ### 26. Exciting insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** I am very excited to learn more about the content Hub. Also, my colleague and I received a personal tour of the platform DAM capabilities and we are eager to get back to our organization and share what we learned. **What do you dislike about Sitecore Digital Experience Platform?** Our search function isn't very good. This may not be a failing of the software - may be the way we have our content setup. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I'm not in the marketing dept so I'm not directly impacted. ### 27. CMS fort Multiple Markets **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore makes it very easy to scale content across multiple languages in different markets while also allowing to easily personalize content. **What do you dislike about Sitecore Digital Experience Platform?** Sitecore does often require custom development for different types of solutions requiring a team of developers to help expand the capabilities from out of box content **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We have a presence in many different countries requiring localized content. Sitecore allows for easy content management across many different culture codes but also allows for easily personalized content ### 28. powerful platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** so flexible, very powerful and extendable, users can catch on quickly **What do you dislike about Sitecore Digital Experience Platform?** can be difficult to get started (partners really help, but hard to get started on your own, I think) I'm not a fan of the sitecore 9 installation methods lot to install just to make it work **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** we use it for our internet sites and have found it very valuable to manage content. could use more fleshing out in the analytics part (v8.2 at least) ### 29. Dans review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** built on the .NET framework. once you figure it out nice to customize your site **What do you dislike about Sitecore Digital Experience Platform?** if you do not build it properly it will not work. we had our previous vendor partner build it and it was done incorrectly and now have to fully rebuild the site. it is not easy to upgrade **Recommendations to others considering Sitecore Digital Experience Platform:** Build it properly. if you are using a vendor, make sure you do your vetting **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** giving the CM to the end users ### 30. A great product to grow into **Rating:** 5.0/5.0 stars **Reviewed by:** Sheryl C. | sr director product owners, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** Lots of capabilities as we grow and evolve **What do you dislike about Sitecore Digital Experience Platform?** steep learning curve to be able to leverage the capabilities **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** consolidation of 12 websites on all different platforms into one that allows us to leverage a single asset library ### 31. Sitecore Experience Platform Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** The ability to easily manage content and personalize the experience based on user data. **What do you dislike about Sitecore Digital Experience Platform?** The UI with 9.1 is much better than previous versions but do believe there are still opportunities to make the user piece simpler. **Recommendations to others considering Sitecore Digital Experience Platform:** The best CMS with plenty of flexibility to scale and personalize. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The ability to manage large chunks of content more efficiently. Shared content and personalized content has become much easier, which allows us to be more effective. ### 32. Has potential, but... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Scaleability, customized, going into SaaS soon, forward-moving. **What do you dislike about Sitecore Digital Experience Platform?** It is partly both our fault and the vendor, but we rushed to deployment too soon and didn't setup things such as analytics properly when we deployed. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Consolidating various aspects of our business into one area, so it makes it easier to trouble shoot and work with our vendors. The benefits if we plan this properly is to have everything with our websites funnel into one platform. ### 33. Tech Dev Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** The fact that the system is quite customizable despite the fact that you already get a lot of your requirements done out of the box **What do you dislike about Sitecore Digital Experience Platform?** The horizontal growth without handling the core problems first **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We are able to fit the Sitecore XP to any kind of requirements we get from customers of various industries. The fact that it is highly customizable, along with being a great baseline, makes the system a solid offer. ### 34. Sitecore review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2020 **What do you like best about Sitecore Digital Experience Platform?** Integration capabilities with other platforms **What do you dislike about Sitecore Digital Experience Platform?** Changes to the Licencing model - aggressive sales **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Performance ### 35. Serviceable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like that once site modules have been used, they asset can then be used elsewhere on the site. This makes batch updates very efficient in some cases. **What do you dislike about Sitecore Digital Experience Platform?** The user interface is a bit outdated. There’s also a bit of a learning curve. **Recommendations to others considering Sitecore Digital Experience Platform:** It does it’s job, but it’s worth exploring other CMS options to see what works for you. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** It’s helping us update the website and part of our mobile app very easily. ### 36. So far it's been a great ride **Rating:** 4.0/5.0 stars **Reviewed by:** Miguel L. | Enterprise Solutions Senior Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** It's a single platform: .net based and fits moth of my desired business purposes **What do you dislike about Sitecore Digital Experience Platform?** I would love to get more analytics information to completely stop using GA **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Better personalized experiences to our customers ### 37. design your own dream **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore gives the user an enormous flexibility to developers and users. This makes it easy to create features that improve enormous possibilities. **What do you dislike about Sitecore Digital Experience Platform?** Sitecore does not really come with standard features. When a client buys Sitecore there is still an enor;ous development cost before the user really has a website. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Ecommerce platform for a large company that sells a lot of different products. Sitecore gives a lot of possibilities to the client. ### 38. Sitcore 8.2 review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore is an incredibly flexible tool, a lot of user friendly and non-developer friendly as well. **What do you dislike about Sitecore Digital Experience Platform?** The media library is not really suited for large amounts of media. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Having multiple content editors across the US, means that we have content being put in differently across the US, and this helps us put a little control on it, and allow them to flexibly market how they need to at the same time. ### 39. Integration Intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Jay D. | eCommerce Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Very solid CMS, with a tight integration with many non-Sitecore service platforms **What do you dislike about Sitecore Digital Experience Platform?** Challenged navigation at times, where the GUI front-end could be enhanced. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Slight challenges with integration with SalesForce, however support was exceptional ### 40. Elevated our customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tony R. | Solution deliver lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** allowed us to be quicker to market to meet our self service needs and experinces **What do you dislike about Sitecore Digital Experience Platform?** so far we have not found a downside. we are still learning **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** marketing workflow ease of use personalization ### 41. Making Magic Happen **Rating:** 4.0/5.0 stars **Reviewed by:** Charissa N. | Associate IT Product Owner, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** The ability to do pretty much anything you can imagine with little development effort needed. **What do you dislike about Sitecore Digital Experience Platform?** It is not super intuitive to find things in Sitecore without Extensive Training **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Content Management, localization, personalization ### 42. Robust and Fluid **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** The best aspect is that it is able to do whatever you need it to do. As long as you have a good installation company to help you create the best back-end possible SiteCore is easy to use. **What do you dislike about Sitecore Digital Experience Platform?** Sometimes the freedom of the system can create situations where things are over engineered. You need to make sure that what is being constructed is the best possible solutions. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Nothing really. ### 43. Ok **Rating:** 3.5/5.0 stars **Reviewed by:** Ted J. | Digital Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** Consistency with content management and reusable components. **What do you dislike about Sitecore Digital Experience Platform?** Email Experience Manager. Very difficult to use and should be comparable to industry leaders. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** we use personalization and successfully move people through our journey. ### 44. Sitecore for Personalization **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina M. | IT Business Analyst III, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore has incredible scalability to offer its clients. **What do you dislike about Sitecore Digital Experience Platform?** There is no reliable way to offer content authors to redirect URLs. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Marketing uses Sitecore to publish content to its many online properties. ### 45. Great trainers and documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** As a new user to sitecore (content author) it is nice to have many online sources for video tutorials and web documentation for implementing projects. **What do you dislike about Sitecore Digital Experience Platform?** Not so much a dislike, but a wishing there was more information (that I can find), maybe haven't located it yet surrounding implementing personalization in 2019. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Publishing photos and other content in one media library but using in several places on the site. ### 46. Connect Everything **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore is a very extensible platform - they either have out of the box integrations with most of the major platforms or you can easily build your own. **What do you dislike about Sitecore Digital Experience Platform?** You have to implement carefully - very powerful platform and potentially to break things if you dont know what you are doing. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We implement for customers to help them tie together various systems and meet their CMS & analytics needs. ### 47. Good platform for mid to larger companies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like the experience editor view which makes it for content editors. **What do you dislike about Sitecore Digital Experience Platform?** There are too many basic features that should have been implemented years ago that are not done. For example, there should be a prescribed way of doing 404 errors that works correctly. It bugs me that these kind of things are not just done. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The main thing Sitecore helps is with large scale structured content. ### 48. Sitecore is the industry leader! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Web Content Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Ease of use, Innovation is endless with Sitecore **What do you dislike about Sitecore Digital Experience Platform?** content authoring is a bit cumbersome, overall its a great tool **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Personalzation is key, it's helping our organization elevate our online experince ### 49. Sitecore developer experience **Rating:** 4.5/5.0 stars **Reviewed by:** Bhishna G. | Sr. App developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** As a sitecore developer, its been very good exp with sitecore exp platform **What do you dislike about Sitecore Digital Experience Platform?** Training could be easier so developer like me would benefit **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Easily create sitecore pages for content authors ### 50. Versatile and customisable platform for pros **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about Sitecore Digital Experience Platform?** One of the best developed CMS platforms in my experience. **What do you dislike about Sitecore Digital Experience Platform?** It can be really overwhelming for inexperienced users to customise it for their needs. **Recommendations to others considering Sitecore Digital Experience Platform:** N/A **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Our team used it for one of the semi-government sites. It took quite a while to make things work, but when it was done properly, the system proved to be reliable and well suited for our needs. ## Sitecore Digital Experience Platform Discussions - [Just more information on how to actually use things. Also, does it have to be so slow?](https://www.g2.com/discussions/25003-just-more-information-on-how-to-actually-use-things-also-does-it-have-to-be-so-slow) - 2 comments, 1 upvote - [When can we expect (functional) improvements on ScForms?](https://www.g2.com/discussions/when-can-we-expect-functional-improvements-on-scforms) - 1 comment, 1 upvote - [Would love webinars on personalization and real life examples of crawl, walk, and run as it relates](https://www.g2.com/discussions/would-love-webinars-on-personalization-and-real-life-examples-of-crawl-walk-and-run-as-it-relates) - 1 comment, 1 upvote - [Why don't the bullets and numbering work in your rich text editor ribbon?](https://www.g2.com/discussions/why-don-t-the-bullets-and-numbering-work-in-your-rich-text-editor-ribbon) - 1 comment, 1 upvote - [View Sitecore Digital Experience Platform pricing details and edition comparison](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+01%3A19%3A18+-0500&secure%5Bsession_id%5D=16783823-c0a8-451f-b68a-7302cce1efc2&secure%5Btoken%5D=98240d0c680c36ad0616bfefebfd4cfe2bbed5b03818e17543eae8aa22cc6626&format=llm_user) ## Sitecore Digital Experience Platform Integrations - 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[SOCi](https://www.g2.com/products/soci/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [Visual Studio](https://www.g2.com/products/visual-studio/reviews) - [Wedia](https://www.g2.com/products/wedia/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Sitecore Digital Experience Platform Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation **Functionality** - Developer Tools - Automation - Website Staging **Integration and Orchestration - Digital Experience Orchestration (DXO) Platforms** - API Orchestration - MACH Architecture Support - Content and Data Integration **Agentic AI - Site Search** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Experience Management and Personalization - Digital Experience Orchestration (DXO) Platforms** - A/B Testing and Personalization - No/Low-Code Tools - Visual Interface **Search Experience Management - Site Search** - Query Suggestions - Typo Tolerance - Synonyms - Natural Language - Rankings - Personalization **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API / Integrations **Design & Development** - No-Code App Development - Low-Code App Development - Self-Service Capabilities **Support** - CMS Variety - Multi-CMS Support - Compliance **Functionality - Site Search** - Search Analytics - Integrations - Federated Search - Multi-Language Support **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI - Site Search** - Text Generation - Text Summarization ## Top Sitecore Digital Experience Platform Alternatives - [Contentstack](https://www.g2.com/products/contentstack/reviews) - 4.3/5.0 (335 reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (969 reviews) - [Progress Sitefinity](https://www.g2.com/products/progress-sitefinity/reviews) - 4.0/5.0 (494 reviews)