Simpro Reviews (449)

Reviews

Simpro Reviews (449)

4.2
449 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its user-friendly interface and comprehensive functionality, which streamline operations from quoting to invoicing. Many appreciate how it integrates various business processes into one platform, enhancing efficiency and productivity. However, some users note that the mobile app can be clunky at times, impacting the overall experience.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
jack m.
JM
jack m.
Solar Labourer
Mid-Market (51-1000 emp.)
More Options
"Jack’s simpro review"
5/5
What do you like best about Simpro?

Knowing exactly what my job is for the day Review collected by and hosted on G2.com.

What do you dislike about Simpro?

the layout could definitely be easier to access Review collected by and hosted on G2.com.

Heather D.
HD
Heather D.
Administrator
Small-Business (50 or fewer emp.)
More Options
"Great for Coordinating Staff, but Costly and Limited for Xero Accounting Changes"
3/5
What do you like best about Simpro?

Works well coordinating staff and accounts Review collected by and hosted on G2.com.

What do you dislike about Simpro?

VERY expensive and cant actually get the changes I need. AI has not helped me on the end of accounting - with Xero - at all.- Just extra work trying to find out what invoice charges are Review collected by and hosted on G2.com.

Steven M.
SM
Steven M.
Project Specialist Advisor
Small-Business (50 or fewer emp.)
More Options
"Detailed Back-End Reporting with Very Good Support"
4/5
What do you like best about Simpro?

The level of detail you can get from the back end reporting. Level of support is very good. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Some functions are not very user friendly Review collected by and hosted on G2.com.

Michelle K.
MK
Michelle K.
General Manager
Small-Business (50 or fewer emp.)
More Options
"Outstanding service for the last 12 years"
5/5
What do you like best about Simpro?

The customer service has been excellent. The system offers far more than we expected, and it’s been a pleasant surprise overall. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

A few glitches with the mobile app for field work Review collected by and hosted on G2.com.

Dan M.
DM
Dan M.
Founder
Small-Business (50 or fewer emp.)
More Options
"Good, but limited CRM and Marketing Tools, Plus Support That Needs Improvement"
1.5/5
What do you like best about Simpro?

In depth system that takes care of different aspects of running a service business including maintenance planner Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Limited CRM capabilities. Not enough marketing functions requires export to other platforms. Support from simpro staff is not good enough Review collected by and hosted on G2.com.

Neil H.
NH
Neil H.
Business Systems Support
Mid-Market (51-1000 emp.)
More Options
"All-in-One Asset Maintenance Workflow, from Quote to Invoice"
4.5/5
What do you like best about Simpro?

All aspects of asset maintenance are covered in one package. It brings together everything from asset details and service parts to scheduling the right staff, and it supports the full workflow from quote to invoice, including timesheets and purchasing, all in one place. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

That same flexibility also makes the system fairly complex, and it takes a significant amount of setup to get the most out of its features. Training staff to apply our business workflows through simPRO has been an ongoing challenge. Review collected by and hosted on G2.com.

Lara W.
LW
Lara W.
Operations Manager
Small-Business (50 or fewer emp.)
More Options
"The Brains of Our Business: Everything in One Workflow System"
5/5
What do you like best about Simpro?

The workflow system stores all the info for jobs etc - the brains of the business Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Mobile app drains the battery on devices Review collected by and hosted on G2.com.

Brandon G.
BG
Brandon G.
AGM
Small-Business (50 or fewer emp.)
More Options
Business partner of the seller or seller's competitor, not included in G2 scores.
"Excellent Location Tracking for Field Technicians"
5/5
What do you like best about Simpro?

Location tracking for technicians in the field Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Simpro has its ups and downs, but my only real complaint is the feature restrictions in the US. Review collected by and hosted on G2.com.

SE
Stephanie E.
Assistant General Manager
Small-Business (50 or fewer emp.)
More Options
"Everything in One Place, from Field Operations to Payments"
5/5
What do you like best about Simpro?

It keeps everything in one place, from field operations all the way to payments Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Not much I dislike. Since I am in the US there are somethings that aren't available yet Review collected by and hosted on G2.com.

PB
Paul B.
Engineering Manager
Mid-Market (51-1000 emp.)
More Options
"Simple to Use with Seamless AI and Digital Forms Integration"
4.5/5
What do you like best about Simpro?

Simple to use. The use of AI and the digital forms integration Review collected by and hosted on G2.com.

What do you dislike about Simpro?

I'm still learning but at the moment everything I use has been great Review collected by and hosted on G2.com.