--- title: Simplesat Reviews meta\_title: 'Simplesat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 168 reviews by the users' company size, role or industry to find out how Simplesat works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 168 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

### Simplesat Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **kind and responsive customer support** from Simplesat, enhancing their overall experience remarkably. [(13 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648681&qs=pros-and-cons#reviews)

Users value the **ease of use** of Simplesat, making customer feedback management simple and effective. [(12 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648381&qs=pros-and-cons#reviews)

Users highlight the **easy setup** of Simplesat, enabling quick integration and immediate customer feedback. [(9 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648427&qs=pros-and-cons#reviews)

Users appreciate the **customizable survey creation** in Simplesat, ensuring tailored and efficient feedback collection for their needs. [(8 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648828&qs=pros-and-cons#reviews)

Users value the **easy integrations** offered by Simplesat, enabling seamless survey implementation with various systems. [(7 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648784&qs=pros-and-cons#reviews)

Users feel that the **increased pricing** of Simplesat diminishes its value compared to competitors. [(2 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1956412&qs=pros-and-cons#reviews)

Users often experience **integration issues** with Simplesat, causing disruptions in workflow due to frequent disconnections. [(2 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648344&qs=pros-and-cons#reviews)

Users find the **survey customization options lacking** , limiting their ability to tailor feedback and branding effectively. [(2 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648305&qs=pros-and-cons#reviews)

Users find the **complex usability** of Simplesat challenging, as setup can be unintuitive and frustrating at times. [(1 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=2290470&qs=pros-and-cons#reviews)

Users experience **connection issues** with Simplesat, causing disruptions due to frequent disconnections during platform integration. [(1 mentions)](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=2318343&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Simplesat

##### 1. Customer Support

Users appreciate the **kind and responsive customer support** from Simplesat, enhancing their overall experience remarkably.
[
See 13 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648681&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jamie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie Y.")
JY

Jamie Y.

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Intuitive, and Backed by Awesome Support"

What do you like about Simplesat?

Lives up to the name. Simple, intuitive, and does everything we need it to and them some. Plus, their support team is awesome (shout out to Pete!)

SG

Sunil G.

Mid-Market (51-1000 emp.)

5.0/5

"Easy Survey Integrations and Effortless NPS/CSAT, Backed by Top-Notch Support"

What do you like about Simplesat?

Implementing surveys and integrating them with various systems was easy. It helped us send out NPS and CSAT surveys with minimal effort. Support is

##### 2. Ease of Use

Users value the **ease of use** of Simplesat, making customer feedback management simple and effective.
[
See 12 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648381&qs=pros-and-cons#reviews)

See Related User Reviews

SS

Sandra S.

5.0/5

"Effortlessly Enhances Ticket Feedback"

What do you like about Simplesat?

I like Simplesat's ease of use. The reporting feature is valuable as it helps us find ways to improve. The initial setup was easy, and I'd give a 10 o

 ![Jamie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie Y.")
JY

Jamie Y.

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Intuitive, and Backed by Awesome Support"

What do you like about Simplesat?

Lives up to the name. Simple, intuitive, and does everything we need it to and them some. Plus, their support team is awesome (shout out to Pete!)

##### 3. Easy Setup

Users highlight the **easy setup** of Simplesat, enabling quick integration and immediate customer feedback.
[
See 9 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648427&qs=pros-and-cons#reviews)

See Related User Reviews

SS

Sandra S.

5.0/5

"Effortlessly Enhances Ticket Feedback"

What do you like about Simplesat?

I like Simplesat's ease of use. The reporting feature is valuable as it helps us find ways to improve. The initial setup was easy, and I'd give a 10 o

SG

Sunil G.

Mid-Market (51-1000 emp.)

5.0/5

"Easy Survey Integrations and Effortless NPS/CSAT, Backed by Top-Notch Support"

What do you like about Simplesat?

Implementing surveys and integrating them with various systems was easy. It helped us send out NPS and CSAT surveys with minimal effort. Support is

##### 4. Survey Creation

Users appreciate the **customizable survey creation** in Simplesat, ensuring tailored and efficient feedback collection for their needs.
[
See 8 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648828&qs=pros-and-cons#reviews)

See Related User Reviews

SG

Sunil G.

Mid-Market (51-1000 emp.)

5.0/5

"Easy Survey Integrations and Effortless NPS/CSAT, Backed by Top-Notch Support"

What do you like about Simplesat?

Implementing surveys and integrating them with various systems was easy. It helped us send out NPS and CSAT surveys with minimal effort. Support is

 ![Mark H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark H.")
MH

Mark H.

4.5/5

"Seamless Platform, Responsive Support"

What do you like about Simplesat?

I find Simplesat seamless and effective for its use case, particularly in collecting customer feedback. The ability to send surveys via a link is a gr

##### 5. Easy Integrations

Users value the **easy integrations** offered by Simplesat, enabling seamless survey implementation with various systems.
[
See 7 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648784&qs=pros-and-cons#reviews)

See Related User Reviews

SG

Sunil G.

Mid-Market (51-1000 emp.)

5.0/5

"Easy Survey Integrations and Effortless NPS/CSAT, Backed by Top-Notch Support"

What do you like about Simplesat?

Implementing surveys and integrating them with various systems was easy. It helped us send out NPS and CSAT surveys with minimal effort. Support is

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

4.5/5

"User-Friendly and Comprehensive Feedback Management"

What do you like about Simplesat?

I love how Simplesat is so easy to use! The platform is user-friendly and adapts to the necessities, allowing me to go through everything without gett

### 5 Cons or Disadvantages of Simplesat

##### 1. Expensive

Users feel that the **increased pricing** of Simplesat diminishes its value compared to competitors.
[
See 2 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1956412&qs=pros-and-cons#reviews)

See Related User Reviews

GC

Geoff C.

Small-Business (50 or fewer emp.)

4.0/5

"Great csat platform that integrates nicely with Connectwise"

What do you dislike about Simplesat?

Simplesat used to be the best deal out there, but pricing was recently increased to match competitors so price is no longer an advantage that it has.

NM

Nick M.

Small-Business (50 or fewer emp.)

5.0/5

"Great, easy to use platform,"

What do you dislike about Simplesat?

The fact we have to upgrade our tier for SSO functionality

##### 2. Integration Issues

Users often experience **integration issues** with Simplesat, causing disruptions in workflow due to frequent disconnections.
[
See 2 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648344&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rainel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rainel M.")
RM

Rainel M.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Feedback Collection and Data Integration"

What do you dislike about Simplesat?

I find the integration with other platforms, like Zendesk, problematic. It isn't seamless, as the integration sometimes disconnects, requiring me to l

EB

Efrat B.

Mid-Market (51-1000 emp.)

4.5/5

"Technical Support Operations"

What do you dislike about Simplesat?

There are numerous issues with the Integration again and again

##### 3. Survey Issues

Users find the **survey customization options lacking** , limiting their ability to tailor feedback and branding effectively.
[
See 2 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=1648305&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mark H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark H.")
MH

Mark H.

4.5/5

"Seamless Platform, Responsive Support"

What do you dislike about Simplesat?

The survey feature could be more customizable. I think the feature can be rigid when you are trying to get more specific feedback. I should be able to

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very user friendly!"

What do you dislike about Simplesat?

I find it strange that the branding you configure doesn’t automatically apply to your survey templates.

##### 4. Complex Usability

Users find the **complex usability** of Simplesat challenging, as setup can be unintuitive and frustrating at times.
[
See 1 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=2290470&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy and fast to use"

What do you dislike about Simplesat?

Can be hard to make the setup as you like, and not allways straight forward

##### 5. Connection Issues

Users experience **connection issues** with Simplesat, causing disruptions due to frequent disconnections during platform integration.
[
See 1 mentions
](https://www.g2.com/products/simplesat/reviews?filters%5Bsentiment_snippet%5D=2318343&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rainel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rainel M.")
RM

Rainel M.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Feedback Collection and Data Integration"

What do you dislike about Simplesat?

I find the integration with other platforms, like Zendesk, problematic. It isn't seamless, as the integration sometimes disconnects, requiring me to l

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/1/2022

"Simple and easy to use"

4.5/5

What do you like best about Simplesat?

I really like that SimpleSat has a variety of different types of suverys (NPS, CSAT). I also love the visuals including graphs over time. Lastly the integrations with tools such as Intercom make it easy to distribute. Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

Simplesat should allow the user to configure the moving average. In my opinion, a 90 day moving average is not reflective of the changes we constantly make on the app and the improvements often don't show in the 90 day moving average because it lags. Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

I'm mostly trying to figure out user satisfaction with different parts of the app and user journey (onboarding, upgrading) as well as get feedback to improve it. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

LB

Laura B.

C

Small-Business (50 or fewer emp.)

10/20/2021

"Simplesat Was a Game Changer for Our Company"

5/5

What do you like best about Simplesat?

Simplesat is exactly how their name sounds, SIMPLE. A quick click on a smiley face, and the client gets to tell us how we are doing without the burden of a long survey, and we love the fact that more clients tend to send surveys because of the ease of sending them. We also like the easy customizations for surveys and the ability to make them our own. Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

Our clients have complained about not being able to easily redo their submission if they accidentally click on the wrong smiley face or change their minds later. This is frustrating for us as well since it hurts our overall ratings. Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

Before Simplesat, we didn't know if a client was unhappy or a technician was not performing well unless it was already a significant problem. Simplesat allows us to prevent substantial issues from happening and to train our technicians when we see areas of weakness. We also found a new way to reward our technicians with great reviews, and this has helped morale and the development of team culture. Review collected by and hosted on G2.com.

Show More

Response from Hannah Logan of Simplesat

[Editedit](https://www.g2.com/survey_responses/simplesat-review-5069723/official_response/edit)

Hey Laura!

Wow! Great to know we made an impact on your company. 🥳

This may be a little late. 😅 Customers can rectify the previous rating that they've submitted by clicking the same survey link that they've received. Simplesat users who have access to edit the feedback can also change the rating value. You can learn more about this here: https://help.simplesat.io/en/articles/3800053-change-the-rating-or-the-team-member-associated-with-the-response.

Just let us know if you have any questions. We're always here to help! 😉

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Eniko S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eniko S.")
ES

Eniko S.

Senior Customer Relationship Agent

Mid-Market (51-1000 emp.)

12/15/2021

"Integrated in Zendesk, Perfect way to measure CSAT"

4/5

What do you like best about Simplesat?

When it comes to measuring the quality of service provided via email, phone, or text the SimpleSat tool has delivered what was expected. The feedback received allows us to improve not only the communication, empathy but the customer service policies as well. It also allows us to reach out to the customer again to provide a better solution. Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

The filters are not perfect, when more than 3 are used they often don't work. For more complex and accurate insight we often find we need to export the data and analyze it in Excel. Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

We diligently track CSAT scores with this tool and use the conclusions to develop strategies for improving the interactions with our customers and the service provided. Review collected by and hosted on G2.com.

Show More

Response from Hannah Logan of Simplesat

[Editedit](https://www.g2.com/survey_responses/simplesat-review-5205552/official_response/edit)

Hey Eniko!

Thank you for your candid feedback. 😊

Regarding the report filters, we did identify the root cause of this and were able to implement a fix. You can now use multiple filters when analyzing the data.

Thanks again, and please don't hesitate to let us know if you have any questions or any feature ideas. We're all ears! 👂🏼

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/22/2022

"Great tool for tracking client satisfaction"

4.5/5

What do you like best about Simplesat?

The ability to easily integrate with a variety of services. Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

Some of the integrations are a little lacking, but they are improving and adding new ones at a quick pace. Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

It is allowing us to track our client satisfaction. This helps us turn unhappy clients into happy ones. Review collected by and hosted on G2.com.

Show More

Response from Hannah Logan of Simplesat

[Editedit](https://www.g2.com/survey_responses/simplesat-review-6884595/official_response/edit)

Hey there! Thank you for your candid feedback! It's been a pleasure to serve you so far! 😊

Regarding the integrations, some of our newly released integrations are still work-in-progress. We're open to hearing ideas and suggestions on how we can improve those features. Feel free to send us an email at support@simplesat.io. Thank you again, and looking forward to learning from you. 🙏

1/22/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JC

Joshua C.

Vice President of Technical Operations

Small-Business (50 or fewer emp.)

4/20/2022

"Great Product"

5/5

What do you like best about Simplesat?

I like how customizable the surveys are. It's also very reliable, we have been using SimpleSAT for the past few years with no issues. Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

I really do not have any dislikes. SimpleSAT does everything we need it to do. Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

It really helps us solve internal process issues and get a good benchmark on client perception. Review collected by and hosted on G2.com.

Show More

Response from Meg de Leon of Simplesat

[Editedit](https://www.g2.com/survey_responses/simplesat-review-6525603/official_response/edit)

Hey, Joshua! Thank you so much for this awesome feedback! It has been a pleasure to serve you so far. If you have any questions or ideas for how Simplesat could be more valuable for you, please don't hesitate to let us know. We'd love to hear them!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Vanessa J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanessa J.")
VJ

Vanessa J.

Coordinadora de Inbound Sales

Small-Business (50 or fewer emp.)

11/30/2021

"Simplesat to know the satisfaction of my clients"

5/5

What do you like best about Simplesat?

What I like the most about Simplesat is that it is very intuitive which is easy to use, it uses the standardized method of NPS to know customer satisfaction. In addition, it provides the review of results in a very practical and understandable way. Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

That when sending the survey by "Embed" it does not allow setting the initial question as mandatory, therefore we receive anonymous responses. I would like that this can be improved since it is important to know from which client that answer comes. Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

With Simplesat I obtain the degree of satisfaction of my clients regarding the service they receive from each specialist who works in the company. It is also an easy way for customers to leave feedback and rate us. Review collected by and hosted on G2.com.

Show More

Response from Hannah Logan of Simplesat

[Editedit](https://www.g2.com/survey_responses/simplesat-review-5165773/official_response/edit)

Hi, Vanessa!

We may be a little late, but we highly appreciate your feedback. Glad that you find our system very practical and intuitive.

It's now possible to make the question card that asks for the respondent's name and email as a required question. You can learn more about this from here: https://help.simplesat.io/en/articles/4893545-customer-information-question

Feel free to reach out if you have any questions or feature ideas that you'd like to share. As always, we're all ears! 🙂

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jimin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jimin K.")
JK

Jimin K.

Director of Global Support

Mid-Market (51-1000 emp.)

4/29/2022

"Awesome CSAT and NPS platform"

5/5

What do you like best about Simplesat?

Super intuitive and very easy to use. Support has been amazing as well. Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

Nothing comes to mind. Usually any request for features hits the product rather quickly. Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

Customer Satisfaction and Net Promotor Score. The embed functionality is great and makes it very simple for customers to populate a score. Review collected by and hosted on G2.com.

Show More

Response from Meg de Leon of Simplesat

[Editedit](https://www.g2.com/survey_responses/simplesat-review-6559842/official_response/edit)

Wow! Thank you for this awesome feedback, Jimin! Glad to see such high ratings from you. We're continuously developing and enhancing new cool features to make sure you're getting the most out of Simplesat, so if you have any suggestions for how Simplesat could be more valuable for you, please don't hesitate to us know. We're always excited to hear new ideas! Thanks again!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

6/15/2022

"Give a great insight to our customers service experience, really easy to set up and configure."

5/5

What do you like best about Simplesat?

Connecting to Brightgauge is a huge benefit for our company, The easy configuration and the insight it provides to our service across our customer base. Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

There's nothing really it does what I expected it to do Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

Service levels have improved since having the software in, but has taken some of the internal preconceptions of the service quality and provided us with fact Review collected by and hosted on G2.com.

Show More

Response from Meg de Leon of Simplesat

[Editedit](https://www.g2.com/survey_responses/simplesat-review-6739424/official_response/edit)

Hey there! It's great to know that you had a positive experience using our tool. It's our pleasure to serve great customers like you. If there's anything we can do to serve you further, let us know. 👍

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
AC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

11/23/2021

"A nice change"

4.5/5

What do you like best about Simplesat?

I like that I can go in and evaluate and change the feedback that is received and assign it to the right person. It also helps us gather information for other teams. The tags features are great with QA's Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

I wish that there was an option to select exactly what fields you want to include when downloading survey feedback. The CSV contains ALOT of unnecessary fields. Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

We get much more and better CSAT from our users. This helps us to make corrections and changes in service delivery in an efficient way. Review collected by and hosted on G2.com.

Show More

4/15/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MG

Mike G.

IT Specialist III

Mid-Market (51-1000 emp.)

3/31/2022

"Great tool for getting a general pulse on service satisfaction"

4.5/5

What do you like best about Simplesat?

The ability to customize modules and insert feedback into our signature lines through our ticking system to prompt for feedback. Review collected by and hosted on G2.com.

What do you dislike about Simplesat?

No complaints come to mind. Pretty straight forward and to the point Review collected by and hosted on G2.com.

What problems is Simplesat solving and how is that benefiting you?

Getting an overall pulse on company satisfaction with our IT department. Let's us know who we need to follow up with on service or technology issues. Review collected by and hosted on G2.com.

Show More

Response from Meg de Leon of Simplesat

[Editedit](https://www.g2.com/survey_responses/simplesat-review-5473521/official_response/edit)

Hello Mike!

Thank you so much for sharing your feedback with us—we value customers like you. We're so happy to hear that you find our tool very straightforward. 🙂

Feel free to reach out if you have any questions or feature ideas that you'd like to share. As always, we're all ears!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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 ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox")

Glassbox

4.9/5(809)

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