--- title: SILQ Reviews meta_title: 'SILQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how SILQ works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 13 scale: '5' date_modified: '2026-06-24' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # SILQ Reviews **Vendor:** Silqware **Category:** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 13 ## About SILQ SILQ is legal practice management software used in an online, cloud-based environment to support Australian and NZ Barristers and Solicitors with their everyday legal tasks. Founded in 2002, first for Barristers, SILQ expanded into the Solicitor market in 2012. SILQ services legal practitioners who practice all types of law, including criminal law, family law, litigation, mediation, conveyancing and Wills and Estates. SILQ operates in a responsive development environment, empowering users by ensuring their voices directly shape the platform. SILQ provides high-quality data security. From SOC2 compliance to Multi-Factor Authentication and 24/7 system monitoring, SILQ ensures client data is safe and secure. SILQ utilises automation to assist clients in accurately completing legal tasks on time. By spending less time on administration, SILQ’s client base can focus on helping their own clients through legal situations, thus increasing firm billables and thereby becoming more profitable. SILQ offers month-to-month billing with no lock-in contracts. The core features and functions used by SILQ legal professionals include: - Accounting - Integrated legal searches - Award-winning, CDR-compliant Automatic Bank Feeds - Invoicing (including bulk invoicing) - Certified Trust Accounting - Legal Matter and task management - Court forms and Precedents - Safe Custody - Document generation - Settlement calculator - Email and document tracking - Time recording SILQ’s Australian-based support team has in-depth knowledge of each client's history. 86% of phone calls are answered within 60 seconds, with most issues resolved on first contact. SILQ integrates with best-of-breed products rather than developing all the tech in-house. This enables SILQ to introduce high-quality, mature features to the market more quickly and at a lower cost. SILQ’s integrations with industry heavyweights like Xero, MYOB and Basiq are accredited in their respective industries, providing SILQ with increased legitimacy for the product in the legal market. Find out more: https://www.silq.com.au/ ## SILQ Pros & Cons **What users like:** - Users find SILQ **easy to use** , enjoying its quick setup and seamless integration of practice management features. (2 reviews) - Users love SILQ for its **time-saving features** , allowing quick invoicing and efficient practice management from a single platform. (2 reviews) - Users value SILQ's **comprehensive client management** , streamlining processes like invoicing and reporting for enhanced efficiency. (1 reviews) - Users appreciate the **excellent customer support** from SILQ, enhancing their overall experience with ease of use. (1 reviews) - Users value the **efficiency** of SILQ, seamlessly managing their legal practice and saving significant time on invoicing. (1 reviews) - Mobile Connectivity (1 reviews) - Organization (1 reviews) - Reporting (1 reviews) - Tracking (1 reviews) - Transition Ease (1 reviews) **What users dislike:** - Users find the **email integration with Outlook poor** , often requiring workarounds for an effective workflow. (3 reviews) - Users report significant **integration issues** with Outlook, highlighting the need for more seamless functionality with SILQ. (2 reviews) - Users experience **access issues** with advanced features like email storage and merge functions, hindering usability. (1 reviews) - Users struggle with **usability issues** , finding it hard to access advanced features like email storage and merge functions. (1 reviews) ## SILQ Reviews ### 1. Organised and User-Friendly Legal Practice Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SILQ?** I really appreciate how organised SILQ is. The user interface is clean and easy to use, which makes day-to-day management straightforward. I love that you can include your own templates and encode Word docs to fit the firm's precedents. The integrations with SharePoint, Outlook, and InfoTrack VOIs are great for keeping everything in one place and saving time. **What do you dislike about SILQ?** There are a couple of things that could be improved. When creating placeholder matters with OneDrive synced, updating the folder names or details later can be tricky and sometimes means creating a new folder and redirecting documents, which is a bit cumbersome. Also, adding multi-person client details, like spousal clients, feels tedious since you have to add them individually and then create a multi-party client. It would be helpful if this process could be consolidated. **What problems is SILQ solving and how is that benefiting you?** Centralised portal where most of our processes can be conducted, making efficiency the forefront of SILQ's problem solving. **Official Response from Annalise Richardson:** > Hi there and thank you for your G2 review. We love hearing that you find SILQ organised and with an easy-to-use interface. Plus it’s wonderful to hear you are making the most of many of our integrations to help you with the day-to-day management of your legal practice. Thank you also for your feedback regarding multi-person client details and placeholder matters. We have taken this feedback on board. Thanks again for your glowing G2 review of SILQ. It means so much to us that SILQ is bringing efficiency to the day-to-day administration is your legal practice. ### 2. Excellent Support and Reliable for Case File Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya W. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about SILQ?** I really appreciate the support team—I can always call and get help quickly without waiting long, which makes a huge difference. SILQ does exactly what I need for managing case file details, and setup was very easy. **What do you dislike about SILQ?** There are a couple of things that could be improved, like adding a BPAY biller code for Trust withdrawals. Also, sometimes I have to use Dropbox to update files, which is a bit inconvenient. **What problems is SILQ solving and how is that benefiting you?** Looks after trust account figures on matter files with ease **Official Response from Annalise Richardson:** > Hi Tanya, Thank you for your glowing 5-star review! Our Support team were very appreciative of your warm words. We are happy to hear that SILQ does exactly what you need it for with regard to managing case files. We are also pleased you found the setup easy. With regard to your feedback around BPAY biller codes, we understand that our Support team have now showed you a seamless way to sort this out for Trust withdrawals. We hope this has helped! If you do need more guidance, please feel free to reach back out support@silq.com.au or 13 55 66 89 and we can help you further. Thanks again for your 5-star review of SILQ. We are glad SILQ also helps you look after Trust account figures on matter files easily. ### 3. Efficient, All-in-One Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Vedran P. **Reviewed Date:** January 29, 2026 **What do you like best about SILQ?** I use SILQ for my practice management, and it's great for everything from timekeeping to invoicing, plus it's trust account compliant. I appreciate how it's a quick, easy solution that saves me a lot of time. I can issue invoices, receive money, record expenses, do conflict checks, and manage my time all from one place. I like that SILQ has everything I need without being chunky or slow—it's light and quick. The mobile app is also a favorite feature, allowing me to record time and tasks on the go easily. Additionally, the initial setup was very easy, and their team was great in helping me get set up. **What do you dislike about SILQ?** I can't definitely say that things don't work well for me because I haven't tried them, but integration, in particular integration with emails, could be improved. If it could really well integrate with Outlook so I can automatically save emails to the matter and then for it to be timed or costed, that would be amazing. **What problems is SILQ solving and how is that benefiting you?** I use SILQ for practice management, saving time with its all-in-one features for invoicing, expense tracking, and conflict checks. It's trust account compliant and quick to use, which makes managing everything from one place efficient. **Official Response from Annalise Richardson:** > Hi Vedran, Thank you for taking the time to leave us a G2 review. We love to hear that you are saving time in managing your legal practice when using SILQ. Our Trust accounting is certified by the NSW Law Society and we know this offers our clients, like you, peace of mind. With regard to your feedback around Outlook integration, we have recently improved this feature greatly. The Outlook add-in assists you in creating time entries, and you can easily save an email (and any attached documents) to the relevant matter in SILQ. If you need, our Support team can help you configure this and can be contacted on 1300 55 66 89. We are also rolling out a new feature in our Expert subscription that will automatically file emails into the relevant matter. Thanks again for leaving your review Vedran. We appreciate your warm feedback. ### 4. Intuitive, Professional, and Flexible - one of the best professional software products I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SILQ?** Silq’s design team has clearly put a lot of thought into making the product intuitive and efficient, while still keeping it professional, especially in the way it gives users maximum flexibility to manually override the default settings in just a few simple steps. Silq also keeps improving its functionality, rather than focusing on marketing or making superficial UI/design changes simply for the sake of change (or attracting new customers). **What do you dislike about SILQ?** There are still a few areas where I feel Silq could improve. One example is that we’d love to have more folder and file naming templates, or the ability to set them up manually. We’d like our documents to be generated automatically with the date at the beginning in YYYYMMDD format, but right now it seems we only have YYMMDD or YYYY-MM-DD. That said, it isn’t critical and can be easily adjusted once the documents are synced to our computers. **What problems is SILQ solving and how is that benefiting you?** Efficiency. Cost effectiveness and flexibility (i.e. monthly payments). **Official Response from Annalise Richardson:** > Hi there and thank you for your warm G2 review! We are thrilled to hear you find SILQ intuitive and efficient, offering you maximum flexibility. We pride ourselves on continual functionality improvement and feedback from our valuable clients, like you, goes a long way to delivering exactly what the legal profession needs. We always welcome feedback so if you would like to share more areas of improvement, please reach out to support@silq.com.au Thanks again for your 5-star review. ### 5. Highly Customisable and User-Friendly Legal Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about SILQ?** I really appreciate how easy SILQ is to use and customise for our practice's unique needs. The reporting functions and matter status features make it efficient to oversee capacity, current work, and resources. It streamlines our workflow and gives a clear overview of work in progress. **What do you dislike about SILQ?** I would like to see more customization options around budgeting. While SILQ is flexible in many areas, enhanced budgeting features would make it even more valuable for our practice. **What problems is SILQ solving and how is that benefiting you?** Matter management and capacity oversight **Official Response from Annalise Richardson:** > Hi Ryan, Thank you for leaving a review. It’s wonderful that you find SILQ easy to use and customisable for your practice’s unique needs. Thank you for your feedback regarding further customisation of budgeting. We have taken this onboard and will review how we can enhance our budget features. Thanks again for your review Ryan. We are thrilled that SILQ benefits your matter and capacity management. ### 6. Efficient and User-Friendly Legal Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about SILQ?** I really like how easy SILQ is to use, especially for recording my time and generating invoices. The ability to quickly create documents on letterhead and run BAS reports is very helpful for my practice. It meets all my requirements and streamlines my workflow. **What do you dislike about SILQ?** There was a bit of an adjustment when moving from the desktop to the online version, mainly getting used to new ways things are displayed. Otherwise, I haven't encountered major issues. **What problems is SILQ solving and how is that benefiting you?** Billing and financial recording ### 7. Solid legal practice tool with great invoicing and support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SILQ?** I really like the book time entries feature; it's much easier to use than other systems I've tried. The invoicing is reliable and does everything as promised. Support has also been excellent and very helpful during setup. **What do you dislike about SILQ?** I'm not a big fan of not being able to reconcile my trust easily. The trust reconciliation process can be unclear and not straightforward, which makes that part of the workflow less efficient. **What problems is SILQ solving and how is that benefiting you?** N/A **Official Response from Annalise Richardson:** > Hi there, Thank you for your review of SILQ. We are thrilled to hear that you find the book time entries feature easy to use, plus that the invoicing feature is reliable. Regarding Trust reconciliation, we are happy to provide you with further complimentary training to ensure that the process is straightforward. We know how challenging it can be to achieve peace of mind that your Trust is compliant. Please reach out to our helpful Support team: support@silq.com.au or call 1300 55 66 89 and they can set up a mutually beneficial time to ensure that Trust reconciliation is a seamless workflow for you. With training, plenty of our clients have reported that completing Trust accurately via SILQ saves them time and offers peace of mind. Thanks again for your kind review! ### 8. Comprehensive Practice Management with Excellent Time Capture **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about SILQ?** I love that SILQ manages all aspects of my legal practice, from cost agreements to WIP and debtors management, as well as PNL and GST reporting. The time costing feature is especially valuable, letting me capture time into WIP and issue invoices within 15 to 20 seconds, which is a huge efficiency boost. **What do you dislike about SILQ?** The interaction with Outlook is terrible, requiring a workaround to function properly. Although I've found a solution that works, it would be much better if SILQ integrated seamlessly with Outlook out of the box. **What problems is SILQ solving and how is that benefiting you?** Ease of invoicing **Official Response from Annalise Richardson:** > Hi, Thank you for taking the time to provide SILQ with your feedback. We are delighted that SILQ manages all aspects of your legal practice, from time costing, to invoicing and more, and that you find the software offers you an efficiency boost. With regard to your feedback about SILQ’s integration with Outlook, we have done significant work recently to improve our integration. Should you need more assistance, or if you have any further suggestions to improve the integration further, please contact our Support team on 1300 55 6689 or support@silq.com.au. Our team are happy to ensure your setup is optimised to make the most of the integration. Thanks again for your 5-star review. ### 9. Robust and Reliable for 20+ Years **Rating:** 4.0/5.0 stars **Reviewed by:** Adrian W. | Solicitor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about SILQ?** It has been able to work for me over 20 years now. Not perfect but robust. **What do you dislike about SILQ?** The upgrades are often not an improvement. **What problems is SILQ solving and how is that benefiting you?** Makes tax compliance very easy the only price being diligence in data entry. **Official Response from Annalise Richardson:** > Hi Adrian, Thank you for taking the time to leave a review. We appreciate your feedback and your loyalty. A SILQ user for 20+ years – wow! With regard to your feedback around upgrades not always being an improvement – we understand it can be challenging to adjust when changes are made to our software. We don’t always release new features, often our upgrades are fixes. We are dedicated to feedback-driven development and want our clients to feel heard when issues arise. You are always welcome to contact our Support team support@silq.com.au if you would like one-on-one guidance when a new release is launched so your user experience is not slowed down when there are changes. Thank you again Adrian for your continued trust and support. ### 10. Good features but not perfect yet **Rating:** 4.0/5.0 stars **Reviewed by:** Admin T. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about SILQ?** Client information and document creation. **What do you dislike about SILQ?** Updates don’t help when I’ve asked for something specific. **What problems is SILQ solving and how is that benefiting you?** I am still waiting for a fix regarding safe custody document saving **Official Response from Annalise Richardson:** > Hi there, Thank you for taking the time to leave a G2 review. We are happy to hear that SILQ’s client information and document creation functionality are working well for you. With regard to your feedback about software updates, we do take all feedback for fixes and new features on board. We are a small team and choose what to update based on urgency and maximum client impact. We have recently overhauled our document generation and reviewing functionality, but if you are still finding issues, our local Support team are more than happy to help. Contact support@silq.com.au or 1300 55 66 89. Thanks again for your review! ### 11. Easy to Use and Straightforward **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SILQ?** Ease of use. Nicely laid out. Easy to generate and export reports. **What do you dislike about SILQ?** No ability to set up recurring payments. I have consistent payments that I incur every month and I would appreciate this function. I have raised this many times over the years with SILQ **What problems is SILQ solving and how is that benefiting you?** No need to continue importing client (solicitor) details. **Official Response from Annalise Richardson:** > Hi there and thank you for taking the time to leave SILQ a G2 review. We are happy to hear you find SILQ easy to use and nicely laid out, with easy report generation and export. Thank you for your feature request around recurring payments. We have taken your feedback on board. Should you wish for any other improvements, we are always happy to hear what else you require and how we can help. We are thrilled that SILQ saves you time and benefits you in reducing data entry by not needing to continually import Solicitor details. Thanks again for your review. ### 12. Easy to Use After Updates, Backed by Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Peter S. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about SILQ?** Ease of use, particularly after recent updates. Excellent support. **What do you dislike about SILQ?** Difficulty in accessing and using advanced features such as storage of emails and possible merge functions. **What problems is SILQ solving and how is that benefiting you?** SILQ is a great solution to our law practice trust accounting obligations, as well a general business accounting. **Official Response from Annalise Richardson:** > Hi Peter, Thank you for taking the time to leave us a G2 review. We appreciate your warm feedback, especially around our excellent support and ease of use. SILQ functions in a feedback-led development environment so we are happy to hear that our recent updates have helped you use our software better. With regard to your feedback about accessing advanced features, SILQ is highly customisable and if there is a particular feature you need access to or are having trouble using, our Support team can help. Reach out to them on 1300 55 66 89 or support@silq.com.au Thanks again, Peter, for your review. We are thrilled SILQ is a great solution to your Trust accounting obligations – being certified by the NSW Law Society, we know this brings many clients, like you, peace of mind. ### 13. Easy to use program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2021 **What do you like best about SILQ?** I am able to get the right support if I have a problem and they make the effort to confer with our IT who work remotely. Something that our previous legal software provider would not do. **What do you dislike about SILQ?** There are certain glitches with the integration of the software to our accounting software, but they are usually resolved successfully. They can be annoying though. **What problems is SILQ solving and how is that benefiting you?** They are assisting with the sync to Xero at the moment. Not sure what you mean by benefits. It is certainly a benefit that they are willing to talk to me at any time and to resolve all of the issues I might have. - [View SILQ pricing details and edition comparison](https://www.g2.com/products/silq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+13%3A25%3A47+-0500&secure%5Bsession_id%5D=8c51253d-fd75-482e-ab98-1081fee7ffaa&secure%5Btoken%5D=472b3be9808b0afd1c3cbbff06d95479efe4ecf3e13d51f38132d02ea4ca5971&format=llm_user) ## SILQ Integrations - [APLYiD](https://www.g2.com/products/aplyid/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [iManage Drive](https://www.g2.com/products/imanage-drive/reviews) - [InfoTrack](https://www.g2.com/products/infotrack/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [MYOB](https://www.g2.com/products/myob/reviews) - [NetDocuments](https://www.g2.com/products/netdocuments/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## SILQ Features **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Storage and Collaboration - Legal Document Management** - Editing and Tracking - Centralised Database - Accessibility and Permission for Sharing - Document Storage **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making **Content Management** - Document Management - Calendar Integration - Workflow **Content Management** - Document Management - Calendar Integration - Workflow **Document Management - Legal Document Management** - Search and Retreival - Synchronization of Data - Versioning **Time & Billing** - Time Tracking - Payments - Billing **Analysis - Legal Document Management** - Document Review - Legal Analytics **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Artificial Intelligence - Legal Document Management** - AI Automation **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Accessibility - Legal Document Management** - Cross-Platform Access **Agentic AI - Legal Document Management** - Cross-system Integration - Natural Language Interaction ## Top SILQ Alternatives - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (379 reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (990 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (362 reviews)