Showpass Reviews & Product Details

Showpad provides a centralised platform to manage and organis sales and marketing content. This allows my team to easily upload, categorise, and update content, ensuring that the company's sales reps have access to the most up-to-date materials. Review collected by and hosted on G2.com.

Like any software platform, Showpad sometimes experiences occasional tech issues (system downtime, slow loading times, glitches). These issues are rare, but can disrupt sales activities and cause frustration when they occur. Review collected by and hosted on G2.com.

They are an OK platform but have several issues to resolve to be competitive against a company like Eventbrite. Much of their layout needs updating concerning creating a company profile and event. It can be hard to find things at times, though once understood, it's fine. The biggest issues are customer service, which started out great but ended up taking a very long time to resolve. Review collected by and hosted on G2.com.

If you are planning on putting on an event, I would seriously consider looking elsewhere as they will not do periodic payouts. This means that any and all funding must be paid for out of pocket. This can make putting on an event very difficult, especially if its only a few times a year. Smaller events need working capital and the company I am a part of counted on those funds to put on the best show possible. Showpass made that impossible. Until they resolve these issues, I will not be using them again. Even then, it's going to have to be worthwhile switching. I am, unfortunately, unimpressed. Review collected by and hosted on G2.com.

Showpass is a comprehensive platform that incorporates a variety of customization options, integration methods, as well as an in-depth view of analytics that are crucial for event organizers. I like that it allows us to be flexible and have great control over ticketing our event. Having spoken to Showpass support as well, they're usually quick, kind, and always helpful. Review collected by and hosted on G2.com.

The hours to reach Showpass support are limited, especially if you're not one of the more premium clients of the platform. The fees charged may also at times be too expensive compared to other options in the ticketing industry. Review collected by and hosted on G2.com.

Showpass does all the essentials of ticketing very well. Through assigned seating, easy to create and manage events, and a simple user-friendly interface it makes it great for an organization to utilize. Their customer support/experience team has been nothing but helpful at all times.

A feature that I am most excited to utilize for our events this summer is their Tracking Links that are fairly easy to understand, create, and provide to different customers a link to receive special/unique ticket offers and be able to track the number of sales at a glance. Review collected by and hosted on G2.com.

There are a few features that other ticketing platforms have that I have grown accustomed to using for previous events that Showpass does not currently have such as ticket exchanges, refunds onto account, or access to view paid seats directly on a seat map as examples. However, the customer support team has consistently provided workaround solutions for all of these uses for our team, and have informed us that they are committed to bringing forth these features to their development team to be added to the program at a later date. Review collected by and hosted on G2.com.

Showpass provides access to all kinds of events, activities and concerts for people of all ages. If you're not sure what to do this weekend, or want to plan something fun with the kids, this is the place to go. Such a huge variety of things to do. Consider this your fun center! Review collected by and hosted on G2.com.

Platform website could be better developed to attract more than just one timers, such as corporate event planners. Also, customer service has been known in the past to be unhelpful. Continuous improvement in this area is always appreciated. Review collected by and hosted on G2.com.

It is simple to use. And very helpfull. Great orginization. Review collected by and hosted on G2.com.

I don't like that not every organization has it. Everyone should have it. Review collected by and hosted on G2.com.

The experience was really smooth and it ended up being really easy to link it with my Facebook account, so I was able to complete my transaction within a couple of minutes. Review collected by and hosted on G2.com.

One of the reasons I ended up using Facebook was because I kept on trying to use autofill on my phone, but it didn't work - it would just loop me back to the same page so I had to restart. Eventually using the facebook login got me past that. Review collected by and hosted on G2.com.

They have excellent customer service. Everytime I had an issue, they were on the ball and handled it immediately. Review collected by and hosted on G2.com.

Honestly, I used Showpass for a few years when I hosted my annual charity gala, and I never had an issue with them at all. Review collected by and hosted on G2.com.

Showpass is one of the best ways to keep up with events in your city. As a frequent event-goer with similar friends, this type of service along with ticket management is very useful! Review collected by and hosted on G2.com.

I'm also an artist and the ticket sale management on the app for ticket sellers could be smoother. Truthfully don't remember why, only remember feeling that. Review collected by and hosted on G2.com.

I like that it's digital. It's easy to buy tickets. More venue information would be valuable. It works with apps. And it should have the ability to scan. I think it's the biggest name in tickets right now. Review collected by and hosted on G2.com.

Scanning at the event is not easy. Showpass doesn't work with you to help or problem solve your own event's real-world issues with tickets purchasers. There could be better support.

Accessibility. Review collected by and hosted on G2.com.