# Showpass Reviews **Vendor:** Showpass **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.2/5.0 **Total Reviews:** 43 ## About Showpass Showpass is a global leader in event technology, offering ticketing, distribution, and discovery solutions to over 30,000+ event organizers worldwide. Our platform streamlines large-scale events by leveraging cutting-edge technology, custom-built solutions, and a world-class support team. Showpass excels in managing complex events, serving large organizations, and supporting high-volume attractions, proudly catering to millions of customers. ## Showpass Reviews ### 1. Number one for ticketing and discovery **Rating:** 5.0/5.0 stars **Reviewed by:** Joe P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Showpass?** Showpad provides a centralised platform to manage and organis sales and marketing content. This allows my team to easily upload, categorise, and update content, ensuring that the company's sales reps have access to the most up-to-date materials. **What do you dislike about Showpass?** Like any software platform, Showpad sometimes experiences occasional tech issues (system downtime, slow loading times, glitches). These issues are rare, but can disrupt sales activities and cause frustration when they occur. **What problems is Showpass solving and how is that benefiting you?** Showpad means we can personalise content for specific customers or target audiences. This means our sales reps can tailor presentations, documents, and other collateral to suit individual prospects, enhancing the effectiveness of their sales interactions. It's particularly useful for our US team (we don't use it in the UK quite yet). ### 2. Decent, but needs improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Josef F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Showpass?** They are an OK platform but have several issues to resolve to be competitive against a company like Eventbrite. Much of their layout needs updating concerning creating a company profile and event. It can be hard to find things at times, though once understood, it's fine. The biggest issues are customer service, which started out great but ended up taking a very long time to resolve. **What do you dislike about Showpass?** If you are planning on putting on an event, I would seriously consider looking elsewhere as they will not do periodic payouts. This means that any and all funding must be paid for out of pocket. This can make putting on an event very difficult, especially if its only a few times a year. Smaller events need working capital and the company I am a part of counted on those funds to put on the best show possible. Showpass made that impossible. Until they resolve these issues, I will not be using them again. Even then, it's going to have to be worthwhile switching. I am, unfortunately, unimpressed. **What problems is Showpass solving and how is that benefiting you?** Nothing that another service can't do better so far. They were a nice change in layout and access compared to competitors but just not up to par concerning payout structure. **Official Response from Stephanie Ross:** > Hi Josef, thanks for your honest feedback. We're constantly working to improve our product and appreciate your comments. We're sorry to hear you had some trouble with customer service and payments. We want to assure you that we're doing everything we can to speed up our response times and have increased staffing levels in our customer service department! We also provide payment advances to 90%+ of Showpass contracted clients. However, in niche situations, we cannot always guarantee an advance. Thanks again for your review, Josef. We want to make sure that everyone who uses Showpass has a great experience and I hope we can work together in the future! ### 3. Exactly What We Need **Rating:** 5.0/5.0 stars **Reviewed by:** Kalith N. | Founder & President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Showpass?** Showpass is a comprehensive platform that incorporates a variety of customization options, integration methods, as well as an in-depth view of analytics that are crucial for event organizers. I like that it allows us to be flexible and have great control over ticketing our event. Having spoken to Showpass support as well, they're usually quick, kind, and always helpful. **What do you dislike about Showpass?** The hours to reach Showpass support are limited, especially if you're not one of the more premium clients of the platform. The fees charged may also at times be too expensive compared to other options in the ticketing industry. **What problems is Showpass solving and how is that benefiting you?** Showpass turns the ticketing setup experience for an event pretty seamless and quick. We have utilized their easy-to-use platform to sell tickets while being integrated into Facebook and such social media platforms. The ability to set up discount codes easily is also something we utilize quite often. **Official Response from Stephanie Ross:** > Thank you, Kalith! We are constantly working on improving our support access and have brought on additional team members for extended night and weekend support! We also have three pricing tiers available for organizers at Showpass that are based on client requirements and sales volume. Thank you again for your review and choosing Showpass! ### 4. Showpass is a very user-friendly platform with great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** Showpass does all the essentials of ticketing very well. Through assigned seating, easy to create and manage events, and a simple user-friendly interface it makes it great for an organization to utilize. Their customer support/experience team has been nothing but helpful at all times. A feature that I am most excited to utilize for our events this summer is their Tracking Links that are fairly easy to understand, create, and provide to different customers a link to receive special/unique ticket offers and be able to track the number of sales at a glance. **What do you dislike about Showpass?** There are a few features that other ticketing platforms have that I have grown accustomed to using for previous events that Showpass does not currently have such as ticket exchanges, refunds onto account, or access to view paid seats directly on a seat map as examples. However, the customer support team has consistently provided workaround solutions for all of these uses for our team, and have informed us that they are committed to bringing forth these features to their development team to be added to the program at a later date. **What problems is Showpass solving and how is that benefiting you?** Showpass is providing us with the platform to sell tickets and earn revenue for attendance at our games. The ease of use of the software saves lots of time and hassle, and their support team is great at coming up with and implementing solutions on the platform to some issues that have arisen internally with the logistics of ticketing/credits. **Official Response from Stephanie Ross:** > Thanks for your feedback! Our goal is always to create a user-friendly experience, and we welcome any feedback that can help us improve! We are excited to share that exchanges and refund features are currently being developed by the Showpass team and will be available in the near future! We also have implemented seating map selection. ### 5. Great connections for alot of really fun events and shows **Rating:** 5.0/5.0 stars **Reviewed by:** Peggy C. | Accounting Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Showpass?** Showpass provides access to all kinds of events, activities and concerts for people of all ages. If you're not sure what to do this weekend, or want to plan something fun with the kids, this is the place to go. Such a huge variety of things to do. Consider this your fun center! **What do you dislike about Showpass?** Platform website could be better developed to attract more than just one timers, such as corporate event planners. Also, customer service has been known in the past to be unhelpful. Continuous improvement in this area is always appreciated. **Recommendations to others considering Showpass:** This product is easy to use and a helpful tool for managing mid to large size events . **What problems is Showpass solving and how is that benefiting you?** Planning social events and activities for team building. There is no financial benefits being received from using Showpass, but our staff have really enjoyed the events and activities, so we are likely to use Showpass again. ### 6. Hi Showcase. **Rating:** 2.5/5.0 stars **Reviewed by:** James W. | Construction., Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Showpass?** It is simple to use. And very helpfull. Great orginization. **What do you dislike about Showpass?** I don't like that not every organization has it. Everyone should have it. **What problems is Showpass solving and how is that benefiting you?** Sometimes it is slow on the app, the app could use work. **Official Response from Stephanie Ross:** > Thank you for your review of Showpass, James! We're glad to hear that you had a good experience! ### 7. Mostly smooth, but a couple autofill glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Katie S. | Customer Experience Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** The experience was really smooth and it ended up being really easy to link it with my Facebook account, so I was able to complete my transaction within a couple of minutes. **What do you dislike about Showpass?** One of the reasons I ended up using Facebook was because I kept on trying to use autofill on my phone, but it didn't work - it would just loop me back to the same page so I had to restart. Eventually using the facebook login got me past that. **What problems is Showpass solving and how is that benefiting you?** The problem I had before Showpass was not knowing that the Phillips Backyard Party was happening, but now that I've subscribed to Showpass I have tickets, and I'll be in the know for other hip happening things. **Official Response from Stephanie Ross:** > Hi Katie! Thanks for writing this review. We apologize for any inconvenience you may have experienced with autofill on your phone. It is up to the discretion of event organizers to choose if a Facebook login is required or if Guest Checkout is allowed for purchases. This might have been impacting login. Please feel free to reach out to us if there is anything else we can do to improve your experience in the future! ### 8. The team at Showpass are EXCELLENT! **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Showpass?** They have excellent customer service. Everytime I had an issue, they were on the ball and handled it immediately. **What do you dislike about Showpass?** Honestly, I used Showpass for a few years when I hosted my annual charity gala, and I never had an issue with them at all. **Recommendations to others considering Showpass:** If you're looking for a software that is easy and simple to use and you are not as tech savvy, Showpass is an excellent option for what you're looking for. The team at Showpass make the process simple and fun! **What problems is Showpass solving and how is that benefiting you?** As they are also based in my hometown, I loved that I can connect with them at any moment. They made promoting our charity gala easy, simple and effortless. **Official Response from Stephanie Ross:** > Thank you, Elizabeth! We're so happy to hear that you've had a positive experience with our team and that Showpass was able to help make your charity gala a success. We hope to work with you again in the future! ### 9. Great App For Event Goers **Rating:** 5.0/5.0 stars **Reviewed by:** Ejazz A. | Bartender, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** Showpass is one of the best ways to keep up with events in your city. As a frequent event-goer with similar friends, this type of service along with ticket management is very useful! **What do you dislike about Showpass?** I'm also an artist and the ticket sale management on the app for ticket sellers could be smoother. Truthfully don't remember why, only remember feeling that. **What problems is Showpass solving and how is that benefiting you?** What shows to attend! Keeping track of sales is pretty sweet! **Official Response from Stephanie Ross:** > Thank you, Ejazz! We're glad you find Showpass useful. We are currently working on completely refreshing our app as we bring on new developers, so stay tuned! ### 10. Difficult to set up for your own event **Rating:** 1.0/5.0 stars **Reviewed by:** Curt K. | Electrical Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Showpass?** I like that it's digital. It's easy to buy tickets. More venue information would be valuable. It works with apps. And it should have the ability to scan. I think it's the biggest name in tickets right now. **What do you dislike about Showpass?** Scanning at the event is not easy. Showpass doesn't work with you to help or problem solve your own event's real-world issues with tickets purchasers. There could be better support. Accessibility. **What problems is Showpass solving and how is that benefiting you?** It allows us to skip selling paper tickets to our event. We don't benefit from using it. It saves us time selling paper tickets. Our business may have increased, it's not east to tell. Our event has yet to happen. **Official Response from Stephanie Ross:** > Hi Curt, thanks for taking the time to review Showpass. A software release for our next app upgrade is being released very soon that works to improve the scanning experience for event organizers. Our team has also been focused on growing our support team to further assist our clients and our client's customers! If you have any questions, don't hesitate to reach out to clients@showpass.com! ### 11. Great ticketing and event management platform, however, more polishing to the UX would be welcomed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Showpass?** Quick and responsive support team, open to feedback, good local Calgary alternative to other platforms such as Eventbrite, good Facebook integration and event statistics. **What do you dislike about Showpass?** Order form can be more robust, with a summary/blurb at the top of the form to allow for disclaimer on the collection of information. UX design is still not attractive, modern and clean. **Recommendations to others considering Showpass:** It's a more concert-focused platform but works well with basic event registration management. **What problems is Showpass solving and how is that benefiting you?** Registration and ticketing for public and private events. So far, only free events are hosted using Showpass and the process has been seamless from selling tickets to checking in attendees. **Official Response from Stephanie Ross:** > Thanks for your honest feedback, we really appreciate it! We're constantly working to improve our platform and your comments will help us do just that. Our team is always open to feedback so please don't hesitate to reach out if you have any other ideas or suggestions. Thanks again for using Showpass! ### 12. Great for booking tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** Easy to purchase and manage tickets for a variety of events. One of my events I purchased tickets for was canceled and everything was managed through Showpass. **What do you dislike about Showpass?** I didn't have any negative experiences when dealing with Showpass. When my energy was canceled, they offered a refund right through Showpass which made things easy. **Recommendations to others considering Showpass:** I recommend others to use this platform to purchase tickets for any events they are interested in. **What problems is Showpass solving and how is that benefiting you?** Showpass solved the issue of the canceled event and managed the refund and re purchasing tickets once the event was rescheduled. **Official Response from Stephanie Ross:** > Thank you for your kind words, we're glad to have been a part of your event experience and that we could make the refund process smooth! ### 13. Showpass is organizer friendly and easy to follow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Showpass?** Showpass has a lot of great features to make the platform easy to use for the organizer and clients purchasing tickets. The constant upgrades and improvement in the program is great. **What do you dislike about Showpass?** Having multiple organizations makes it more of a challenge to use to cross-promote and compare reports. Having events run more than a weekend makes it challenging to store and gather information. **What problems is Showpass solving and how is that benefiting you?** We are working on creating an easier reporting system. With running 4 events each with 10 - 30 event days, pulling reports is challenging with so many transactions. **Official Response from Stephanie Ross:** > Thanks for your feedback! Upgrades and improvements are released regularly, and our team just launched new reporting features for organizers! Our hands-on Client Success team is available to walk through reporting and managing multiple organizations with you so we can find some solutions to make the process simpler. Don't hesitate to reach out to clients@showpass.com and our team would be more than happy to help you out! ### 14. Excellent Service For Our Club **Rating:** 5.0/5.0 stars **Reviewed by:** Matt D. | Assistant General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Showpass?** Gives our fans another option to make quick, user friendly purchases for tickets. Gets them out of ticket lines and to their seats faster and easier **What do you dislike about Showpass?** Pay outs happen on Mondays, our primary home games are Thursdays so there is some delay in accounting **What problems is Showpass solving and how is that benefiting you?** Long box office lines, option to use plastic instead of cash only. Fans love the convenience and platform to simply purchase and not worry. Many fans will purchase online while in line at box office and comment it's like a VIP pass **Official Response from Stephanie Ross:** > Thank you for your review, Matt! We're glad to hear that your guests are enjoying the convenience and ease of Showpass. We appreciate your feedback about the payouts and we will pass this information along to our team. Thank you again for your support! ### 15. Wonderful overall! Makes running events a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Beau S. | Audio Visual Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Showpass?** Showpass integrations are really helpful when promoting on Facebook **What do you dislike about Showpass?** Payment reconciliation takes a week and other payments processing platforms are significantly faster **Recommendations to others considering Showpass:** It is a fulsome ticketing platform if you need advanced tickets - try it! **What problems is Showpass solving and how is that benefiting you?** Selling tickets in advance of events and using that as proof of concept **Official Response from Stephanie Ross:** > Hi Beau, thanks for the review of Showpass! We're glad you're finding our product helpful. Payouts are typically the first Monday following an event so this can depend on the day of week the event was held. Payment reconciliation is something we're constantly looking to improve so if you have any further feedback in this area, please do not hesitate to reach out to us directly at clients@showpass.com! ### 16. Better than Ticketmaster **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy P. | Film director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Showpass?** Ease of use. My local venues and event coordinators use it. **What do you dislike about Showpass?** nothing so far. It works great for my needs **What problems is Showpass solving and how is that benefiting you?** I'm solving the problem of not wanting to use Ticketmaster and their bullshit scammer ways. **Official Response from Stephanie Ross:** > Thanks for the review, Jeremy! We understand the frustrations with Ticketmaster and we're so glad that you've found a better solution in Showpass. We appreciate your support! ### 17. Showpass is great, I recommend it ! **Rating:** 5.0/5.0 stars **Reviewed by:** Derrick L. | Disabilities Services Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** The app is easy to follow. The sign in process is simple. **What do you dislike about Showpass?** Sometimes signing in will take a long time. I have to switch between many accounts to sign in. **Recommendations to others considering Showpass:** It's easy to follow. **What problems is Showpass solving and how is that benefiting you?** Easier access to venues. **Official Response from Stephanie Ross:** > Hi Derrick, thanks for your review of Showpass! We're glad you find the app easy to follow and that signing in is simple for you. We'll continue working hard to make the sign-in process as quick and easy as possible. Thanks again for using Showpass! ### 18. The app UI is so outdated and not appealing. **Rating:** 2.5/5.0 stars **Reviewed by:** Alireza N. | SDL Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Showpass?** It's simple to use and you don't need to print tickets anymore **What do you dislike about Showpass?** The app's user interface is so outdated and not appealing and it needs an overhaul **What problems is Showpass solving and how is that benefiting you?** You don't need to print tickets with this app **Official Response from Stephanie Ross:** > Thank you for your feedback Alireza. We're constantly working to improve the Showpass experience and we appreciate your input. We have recently brought on more developers to assist in a complete refresh of the Showpass app! We also have a software release for app upgrade being released very soon. Many changes coming! ### 19. Overall experience **Rating:** 3.0/5.0 stars **Reviewed by:** Wryan Colin C. | Membership Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** Simple and easy to use. It is user-friendly. **What do you dislike about Showpass?** Not enough marketing. Showpass is not the first place I would think of to find upcoming events. **What problems is Showpass solving and how is that benefiting you?** It doesn't solve any problems besides signing up for an event. **Official Response from Stephanie Ross:** > Hi Wryan, thanks for your review of Showpass. We're glad you find our product simple and easy to use! We appreciate your feedback and will pass it along to our growing marketing team! ### 20. Show pass an excellent way to ticket your event **Rating:** 5.0/5.0 stars **Reviewed by:** Sheldon B. | Contributing Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Showpass?** Super easy & flexible interface to sell digital tickets. **What do you dislike about Showpass?** No way to order psychical tickets for events. **Recommendations to others considering Showpass:** Use this for any independent event to maximize profits in the easiest way possible **What problems is Showpass solving and how is that benefiting you?** Best way to ticket my event digitally **Official Response from Stephanie Ross:** > Thank you for choosing Showpass, Sheldon! We're glad to hear that you've had a positive experience! We do offer physical tickets upon request, for further details please contact our support team at clients@showpass.com. ### 21. The best way to buy and sell tickets. **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** Easiest way to sell or buy tickets, love discovering new events and activities to partake in. Super streamlined and user friendly. **What do you dislike about Showpass?** I have not found anything I dislike, other than that more folx aren't using them yet! **Recommendations to others considering Showpass:** Look no further, Showpass has everything you need. **What problems is Showpass solving and how is that benefiting you?** No problems, I love having all my tickets oraganized in one easily accessible wallet. Makes showing up at an event so easeful! Pull open the app and enjoy! **Official Response from Stephanie Ross:** > Thanks for choosing Showpass, Melanie! We're so happy to hear you enjoy using Showpass. Thank you for your support! ### 22. Fast, easy & quick **Rating:** 5.0/5.0 stars **Reviewed by:** Rob O. | Cashier, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** Very easy & simple user interface. Quickest way to purchase show tickets. **What do you dislike about Showpass?** Nothing to review on dislikes for this product **Recommendations to others considering Showpass:** N/A **What problems is Showpass solving and how is that benefiting you?** Early ticket acquisition. Smartphone compatible app that allows quick access to ticket verification. **Official Response from Stephanie Ross:** > Thank you for your five-star review of Showpass, Rob! Being able to purchase tickets quickly is essential, and we're glad that our app helped you attend some events! ### 23. Trusted service **Rating:** 5.0/5.0 stars **Reviewed by:** Teddi jasmine E. | Line Cook, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** Selling and buying tickets safely. Trusted service and timely delivery . Non confusing **What do you dislike about Showpass?** Downsides are all the extra fees. But I get it that's business so.. **Recommendations to others considering Showpass:** Easy to use website **What problems is Showpass solving and how is that benefiting you?** N/A **Official Response from Stephanie Ross:** > We're so happy to hear that you've had a positive experience with Showpass! Our goal is to provide a safe and easy way for you to buy and sell tickets, and we're glad that we were able to do that for you. ### 24. BEST EXPERIENCE, GREAT VALUE **Rating:** 5.0/5.0 stars **Reviewed by:** Oussama S. | Bilingual Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Showpass?** I price to pay for 5 attractions is interesting instead of paying for each attraction **What do you dislike about Showpass?** I suggest increasing the price and including the 6 attractions **Recommendations to others considering Showpass:** I love Showpass. it's easy to use **What problems is Showpass solving and how is that benefiting you?** With Showpass, I saved money. No problem at all, it was a memorable experience. Definitely, I am planning to go back and purchase the show pass again. **Official Response from Stephanie Ross:** > Thank you, Oussama! We're so happy to have helped you have a great experience buying event tickets. We hope to see you again soon! ### 25. Show pass for shows **Rating:** 4.5/5.0 stars **Reviewed by:** mandemdoe s. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Showpass?** The ease of getting tickets and finding tickets for shows in my area and places i travel **What do you dislike about Showpass?** The transfer of tickets if i cant make it **Recommendations to others considering Showpass:** The ease of use is great and the people to find our shows through show pass is a bonus **What problems is Showpass solving and how is that benefiting you?** Getting my tickets to the people and advertising to new people **Official Response from Stephanie Ross:** > Thank you for choosing Showpass, Doug! Ticket transfers are available for events when enabled by the event organizer but it is up to their discretion. Thanks again for your feedback and please don't hesitate to reach out to us if there's anything else we can do to improve your experience! ### 26. A great way to find events! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** I was looking for haunted experiences to go to this past fall and I found one through this site! The tickets were delivered virtually and promptly! **What do you dislike about Showpass?** The event I attended actually got rained out so they gave us a voucher for the amount of the tickets to repurchase the tickets. When I repurchased the tickets, the ticket price was covered, but Showpass charged us a second time for the fee which was a little frustrating. **What problems is Showpass solving and how is that benefiting you?** It seems to have tickets for more local or niche events. **Official Response from Stephanie Ross:** > Thank you for your review! We're happy we could help you discover some haunted experiences to attend! It is up to the discretion of the event organizer to cover processing fees when exchanging and refunding their events, and we apologize for any frustrations this caused. We'll definitely pass along your comments to our team! ### 27. Good easy site for events **Rating:** 4.0/5.0 stars **Reviewed by:** Connor W. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Showpass?** Ive never had a problem with accessing tickets, nice place to see everything coming up for events in the city. **What do you dislike about Showpass?** Not much, its always been pretty reliable for me. **Recommendations to others considering Showpass:** Good place to find events and tickets. **What problems is Showpass solving and how is that benefiting you?** N/A, dont use it for business. **Official Response from Stephanie Ross:** > Thank you, Connor! We're glad to have you as a customer! ### 28. Show pass **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany J. | Heavy Equipment Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Showpass?** Great customer service, and easy to navigate around the website. **What do you dislike about Showpass?** Nothing, everything is good so far I think. **What problems is Showpass solving and how is that benefiting you?** Don't really use snow pass very much, as I don't go to many concerts or shows. But it's always good/easy everytime I use it **Official Response from Stephanie Ross:** > Thank you, Brittany! We're glad you found our customer service helpful and that the website was easy to navigate! ### 29. Rude, did not keep promises, poor platform **Rating:** 0.0/5.0 stars **Reviewed by:** Dale P. | President/ Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2022 **What do you like best about Showpass?** I' can't see any advantage , not a great platform **What do you dislike about Showpass?** They hold your money ransom, rude staff! System is not great or compatible to most social media platforms **Recommendations to others considering Showpass:** Stay clear **What problems is Showpass solving and how is that benefiting you?** None, they just caused me problems **Official Response from Stephanie Ross:** > Hi Dale, we're sorry to hear that you didn't find value in Showpass. Our goal is always to provide the best possible experience for our clients and we would love to hear more about what specifically didn't work for you so we can try and make it right. We have newly updated integrations with Facebook and Google for event organizers and other Marketing features to assist. We hope to chat with you further so we can help make this experience better! support@showpass.com ### 30. Very simple and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Nga N. | Inspector, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Showpass?** Simple and easy to use. I would recommend it to griends. **What do you dislike about Showpass?** I don't really like being charged for services. **What problems is Showpass solving and how is that benefiting you?** The problems I am solving with showpass is keeping attendance record. **Official Response from Stephanie Ross:** > Thank you for your review, Nga! ### 31. Great Canadian company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Showpass?** Easy booking process. Lesser fee for ticket purchases. Canadian alternative to ticketmaster. **What do you dislike about Showpass?** Not available for many events I am interested in going to. Can be annoying to set up an account. Need to become accustomed to new platform when I'm used to ticketmaster. **What problems is Showpass solving and how is that benefiting you?** Able to use Canadian company for ticket purchases. Easy to make this substitution if available for events I would like to go to. **Official Response from Stephanie Ross:** > We appreciate your feedback and are always working on adding new events from music festivals to sports to fairs and more! Thank you for choosing Showpass and we hope to see you at more events soon! ### 32. It's a good app/website for tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Remus H. | Music Producer / DJ, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Showpass?** Clean and well designed layout, easy to read and find tickets for what I wanna see **What do you dislike about Showpass?** there's nothing I dislike about showpass, it's great **What problems is Showpass solving and how is that benefiting you?** I don't have any problems **Official Response from Stephanie Ross:** > Thanks, Remus! We appreciate the kind review. ### 33. Great ticket manager you could use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** it managed all my ticket, such a great experience. **What do you dislike about Showpass?** Um, there are no other vary event ticket that you could purchase or share on the app. So that part is limited. **What problems is Showpass solving and how is that benefiting you?** It keep my bussiness and normal life clean, i was using other ticket manager but it was holding a lot of ticket what a mess. a spererate app to keep my working related tickets is a plus **Official Response from Stephanie Ross:** > Thanks for the review! If you are open to chatting further about your review, please reach out to support@showpass.com so we can better understand how to excel your experience! ### 34. It's okay - fees are a bit much **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Showpass?** Works good - good uptime - never really down **What do you dislike about Showpass?** fees are way way too much - please lower the fees **What problems is Showpass solving and how is that benefiting you?** It works when I need it **Official Response from Stephanie Ross:** > Thanks for your review! We're constantly trying to improve our product and make it more affordable for everyone. We recently launched all-in-one pricing site-wide so guests see final prices upfront before they get to the checkout, eliminating worries of hidden fees! ### 35. Showpass Review **Rating:** 4.5/5.0 stars **Reviewed by:** Bryden R. | Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Showpass?** Convenience, easy of use, variety of events. **What do you dislike about Showpass?** Technical errors, availability of artists **What problems is Showpass solving and how is that benefiting you?** Definitely easy of access to great events. Easy of use for sure. **Official Response from Stephanie Ross:** > Hi Bryden! Thanks for your review of Showpass. We're glad to hear that you find our platform easy to use! We're constantly striving to improve the Showpass experience for everyone and we appreciate your feedback. If you have any further suggestions, please don't hesitate to let us know. ### 36. It was good **Rating:** 5.0/5.0 stars **Reviewed by:** Sehajpreet K. | Warehouse Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Showpass?** I book my ticket very easily with show p **What do you dislike about Showpass?** Nothing dislike.Everthing is so perfectand excellent **What problems is Showpass solving and how is that benefiting you?** Saving time Tickets are very cheaper **Official Response from Stephanie Ross:** > Thank you for your positive review of Showpass, Sehajpreet! We're so happy to hear that you found the booking process easy and that you had a great experience. ### 37. Showpass review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** I like it when my browser remembers my password. **What do you dislike about Showpass?** would rather give hard copy tickets to people by hand and in person. **What problems is Showpass solving and how is that benefiting you?** Not any benefits or problems to date. **Official Response from Stephanie Ross:** > Thanks for your review of Showpass! Hard copy tickets are available, for more details message our team at clients@showpass.com! ### 38. Functional and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Showpass?** User friendly, regular updates and information about tickets **What do you dislike about Showpass?** I don't dislike anything about showpass thus far **What problems is Showpass solving and how is that benefiting you?** It is a great way to stay connected to the event scene **Official Response from Stephanie Ross:** > We're glad to hear that you've had a positive experience with Showpass! Thanks again for using Showpass, we hope you continue to find it helpful for your events! ### 39. Good experience but could be a bit more user friendly for the day of the event. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Showpass?** Having everything available online/phone. **What do you dislike about Showpass?** Navigation can be tricky for tech-challenged **What problems is Showpass solving and how is that benefiting you?** Having e-tickets available to customers for an event. It is an easier way to track and maintain analytics for the event. **Official Response from Stephanie Ross:** > Thank you for your review of Showpass! We are always working on improving the user experience and appreciate your feedback! ### 40. It's great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Showpass?** The ease of use. It works great. I love how intuitive it is **What do you dislike about Showpass?** Nothing so far. It does what it's designed to and works as sold. **What problems is Showpass solving and how is that benefiting you?** Ticketing **Official Response from Stephanie Ross:** > We're glad to hear that you're enjoying using Showpass! We appreciate your feedback and are working hard to make our product even more user-friendly. ### 41. Showpass Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Showpass?** Notifications for relevant events is useful **What do you dislike about Showpass?** Needs work on recommendations for events **What problems is Showpass solving and how is that benefiting you?** I haven't had any sort of problems **Official Response from Stephanie Ross:** > Thank you for your feedback! We're working on some exciting new projects that will impact event personalization and recommendations for our guest's profiles, stay tuned! ### 42. Excellent support for event organizers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Showpass?** The support we've received from the Showpass team has been outstanding. **What do you dislike about Showpass?** Some of our ticket buyers dislike having to create an account, but being able to provide the option of calling Showpass to purchase a ticket solves this issue for us. **What problems is Showpass solving and how is that benefiting you?** The opportunity to collect data from our customers is a huge benefit to us as it helps direct our marketing and better interact with our audience. The website interface is intuitive, clear and well organized and this saves us time and effort (essential for a small organization). The point of sale system is very convenient, especially considering that we're a rather unconventional event. **Official Response from Stephanie Ross:** > Thanks for the review! We appreciate the feedback. Guest Checkout can be enabled by all event organizers so buyers do not require a login to make a purchase! ### 43. Showpass has been a problem free system for us **Rating:** 5.0/5.0 stars **Reviewed by:** Colin C. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2020 **What do you like best about Showpass?** How user friendly it is. I have zero issues creating a Ticketed event and providing links. **What do you dislike about Showpass?** If there is a holiday there is a delay in receiving funds **What problems is Showpass solving and how is that benefiting you?** Scanning tickets at the door is incredibly easy with showcase. Our door staff have zero issues with it. **Official Response from Stephanie Ross:** > Thanks, Colin! Creating and managing events has never been easier, and we're thrilled that our scanning technology is working well for you. Thank you for choosing Showpass, and we hope to continue bringing great event experiences to you and your audience! ## Showpass Discussions - [What is Showpass used for?](https://www.g2.com/discussions/what-is-showpass-used-for) - [View Showpass pricing details and edition comparison](https://www.g2.com/products/showpass/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A55%3A59+-0500&secure%5Bsession_id%5D=a00511f8-1538-4a32-a1e9-12d3b10c6b89&secure%5Btoken%5D=509bfdb2bbd125de294c086a790f49dee12698bb1c6c0bf9972a0d1fa3417004&format=llm_user) ## Showpass Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Box Office** - Customer Profiles - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics **Agentic AI - Mobile Event Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Generative AI** - AI Text Generation **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top Showpass Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (908 reviews) - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,521 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,075 reviews)