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Compare Eventbrite and Showpass 
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At a Glance
Market Segments
Small-Business (63.9% of reviews)
Small-Business (90.5% of reviews)
Entry-Level Pricing
Pay As You Go
Contact Us
Eventbrite
Star Rating
(898)4.4 out of 5
Market Segments
Small-Business (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Browse all 3 pricing plansShowpass
Star Rating
(43)4.2 out of 5
Market Segments
Small-Business (90.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Eventbrite excels in event creation with a score of 9.3, highlighting its intuitive interface and robust features that allow for easy customization of event pages. In contrast, Showpass received a slightly lower score of 8.7 for event website creation, with reviewers mentioning that while it is functional, it lacks some of the advanced customization options found in Eventbrite.
- Reviewers mention that Eventbrite's mobile check-in feature is highly rated at 8.8, providing a seamless experience for event organizers and attendees alike. Showpass, however, received a score of 8.9, with users noting that its mobile check-in is efficient but can sometimes be less reliable during high-traffic events.
- G2 users highlight Eventbrite's superior ease of use, scoring 9.0, which many attribute to its user-friendly design and straightforward setup process. Conversely, Showpass scored 8.3 in this area, with some users reporting a steeper learning curve and occasional confusion with its interface.
- Users on G2 appreciate Eventbrite's strong lead generation and retrieval capabilities, scoring 8.9, which reviewers say helps them effectively capture and manage potential attendees. Showpass, while also effective, scored lower at 8.2, with users mentioning that its lead management tools could be more robust.
- Reviewers mention that both platforms offer solid customer support, each scoring 8.4. However, users report that Eventbrite's support is more responsive and helpful, particularly during critical event times, while Showpass users have experienced longer wait times for assistance.
- Users report that Eventbrite's product direction is viewed positively at 8.6, indicating a commitment to continuous improvement and feature updates. In contrast, Showpass received a lower score of 5.8, with reviewers expressing concerns about the pace of innovation and feature enhancements.
Pricing
Entry-Level Pricing
Eventbrite
Essentials
Pay As You Go
The basics you need to start selling tickets in minutes.
- One ticket type (ex. "General Admission")
- Ticketing & registration essentials
- Organizer mobile app
Showpass
Essential
Contact Us
For organizers needing a reliable, user-friendly, feature-rich ticketing solution.
- Create unlimited events that are customized to your brand.
- Sell tickets from your event page or your own website.
- Access real-time event data to make informed decisions.
Free Trial
Eventbrite
Free Trial is available
Showpass
Free Trial is available
Ratings
Meets Requirements
8.8
815
8.3
29
Ease of Use
9.0
824
8.3
32
Ease of Setup
8.9
444
7.7
14
Ease of Admin
8.8
350
7.7
14
Quality of Support
8.5
647
8.4
29
Has the product been a good partner in doing business?
8.8
326
8.2
14
Product Direction (% positive)
8.7
790
5.8
28
Features by Category
Registration
9.1
626
8.9
14
8.9
665
8.9
17
8.8
568
8.6
22
8.8
519
8.9
19
8.7
522
8.9
17
Generative AI
7.3
16
Feature Not Available
Marketing and Communications
8.7
537
8.3
11
8.4
532
8.6
14
7.9
514
8.5
13
8.3
535
8.6
11
8.4
476
9.4
9
8.2
353
9.3
9
Agentic AI - Event Registration & Ticketing
7.7
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
Registration
9.1
626
8.9
14
8.9
665
8.9
17
8.8
568
8.6
22
8.8
519
8.9
19
8.7
522
8.9
17
Marketing and Communications
8.7
537
8.3
11
8.4
532
8.6
14
7.9
514
8.5
13
8.3
535
8.6
11
8.4
476
9.4
9
8.2
353
9.3
9
Event Operations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
149
Not enough data
Feature Not Available
Not enough data
8.3
156
Not enough data
Feature Not Available
Not enough data
8.1
132
Not enough data
Attendee Engagement
8.5
187
Not enough data
8.0
148
Not enough data
8.4
197
Not enough data
8.3
158
Not enough data
8.3
164
Not enough data
Platform
9.0
417
Not enough data
8.7
394
Not enough data
8.1
274
Not enough data
8.6
349
Not enough data
Generative AI
7.1
13
Not enough data
Agentic AI - Event Management Platforms
7.1
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
Marketing and Communications
8.8
112
Not enough data
8.7
125
Not enough data
8.8
120
Not enough data
8.5
121
Not enough data
8.7
125
Not enough data
Attendee Engagement
8.5
120
Not enough data
8.4
111
Not enough data
8.4
110
Not enough data
Registration
9.3
130
Not enough data
9.2
129
Not enough data
9.1
121
Not enough data
Generative AI
8.3
7
Not enough data
Agentic AI - Event Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
33
Not enough data
9.0
30
Not enough data
8.7
33
Not enough data
8.6
30
Not enough data
Community Management
8.9
29
Not enough data
8.7
28
Not enough data
9.0
32
Not enough data
8.5
31
Not enough data
Event Management
9.1
34
Not enough data
8.9
34
Not enough data
9.1
33
Not enough data
8.9
33
Not enough data
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Box Office
8.0
14
Not enough data
8.6
16
Not enough data
8.1
15
Not enough data
8.5
16
Not enough data
8.0
14
Not enough data
8.4
15
Not enough data
8.1
15
Not enough data
Agentic AI - Mobile Event Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attendee Engagement
8.5
187
Not enough data
8.0
148
Not enough data
8.4
197
Not enough data
8.3
158
Not enough data
8.3
164
Not enough data
Categories
Categories
Shared Categories
Eventbrite and Showpass are categorized as Event Management Platforms, Event Registration & Ticketing, and Box Office
Unique Categories
Eventbrite is categorized as Customer-to-Customer (C2C) Community Marketing and Event Marketing
Showpass is categorized as Mobile Event Apps
Reviews
Reviewers' Company Size
Eventbrite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Showpass
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.9%
Non-Profit Organization Management
7.4%
Information Technology and Services
6.3%
Higher Education
5.9%
Events Services
4.3%
Other
67.2%
Entertainment
21.4%
Music
14.3%
Non-Profit Organization Management
7.1%
Events Services
7.1%
Sports
4.8%
Other
45.2%
Alternatives
Discussions
General
2 Comments
PD
Can this platform we can use with any social media? Read more
Eventbrite has no more discussions with answers
Showpass has no discussions with answers
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