# Showpad Reviews **Vendor:** Showpad **Category:** [Sales Enablement Software](https://www.g2.com/categories/sales-enablement) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,897 ## About Showpad Showpad is a comprehensive revenue enablement platform designed to enhance the effectiveness of field selling teams. By integrating advanced AI capabilities with robust tools for content management, sales readiness, customer engagement, and actionable intelligence, Showpad provides a unified solution that empowers sales professionals to optimize their performance and drive revenue growth. Targeted at organizations across various industries, including manufacturing, healthcare, consumer packaged goods (CPG), and enterprise technology, Showpad caters to the needs of sales teams looking to streamline their processes and improve their engagement with customers. The platform is particularly beneficial for companies that require a centralized system to manage sales content, track customer interactions, and analyze performance metrics, enabling them to make data-driven decisions that enhance their sales strategies. Key features of Showpad include an intuitive content management system that allows users to easily access and share relevant materials with prospects, ensuring that sales representatives are always equipped with the right information. The platform also offers tools for training and onboarding, helping teams to quickly ramp up new hires and maintain high levels of sales readiness. Additionally, Showpad’s analytics capabilities provide insights into customer engagement and content effectiveness, allowing organizations to refine their approaches and maximize their impact. The unique combination of Showpad and Bigtincan has created a powerful platform that stands out in the revenue enablement category. By leveraging AI technology, Showpad not only enhances the efficiency of sales processes but also fosters a more personalized customer experience. This holistic approach ensures that sales teams can adapt to the evolving needs of their clients, ultimately leading to improved customer satisfaction and loyalty. With a proven track record of success, as evidenced by recognition from industry analysts and positive feedback from users, Showpad is committed to driving the next generation of field selling success. By providing a comprehensive suite of tools and resources, the platform enables organizations to achieve their revenue goals and create lasting value for their customers. ## Showpad Pros & Cons **What users like:** - Users find Showpad's **ease of use** exceptional, enabling quick access to centralized, relevant content for sales engagement. (25 reviews) - Users appreciate the **easy sharing** capabilities of Showpad, enhancing client engagement and collaboration through intuitive features. (14 reviews) - Users appreciate the **ease of content access and organization** in Showpad, enhancing their ability to share and track materials. (12 reviews) - Users value the **centralized access and trackability** of content in Showpad, enhancing engagement and organization. (11 reviews) - Users value the **sales efficiency** provided by Showpad, enabling a smart structure for sales enablement tools. (11 reviews) - Users appreciate the **excellent customer support** provided by Showpad, enhancing their overall experience and satisfaction. (9 reviews) - Customization (7 reviews) - Helpful (7 reviews) - Intuitive (7 reviews) - Customizability (6 reviews) **What users dislike:** - Users find the **limited design options** and inadequate reporting capabilities of Showpad somewhat frustrating and overwhelming. (8 reviews) - Users face **administrative issues** with Showpad, finding the back-end and reporting challenging to navigate. (6 reviews) - Users struggle with **layout issues** like unclear homepage organization and a lack of direct shortcuts on the dashboard. (6 reviews) - Users find **missing features** in Showpad, such as limitations in API development and customization options, frustrating. (6 reviews) - Users highlight the **limitations in content management** , indicating challenges with onboarding and organizing content effectively. (5 reviews) - Users criticize **limited customization** in Showpad eOS, feeling restricted in page design and content management features. (4 reviews) - Users note **limited features** in Showpad eOS, affecting admin capabilities and mobile app performance compared to desktop. (4 reviews) - Not Intuitive (4 reviews) - Poor Reporting (4 reviews) - Clunky Interface (3 reviews) ## Showpad Reviews ### 1. Efficient Shared Spaces, Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Showpad?** I really like the shared spaces in Showpad. They make it easy to set up a product area for one account and then duplicate it for others quickly. This feature saves me time from manually sending materials, allowing customers to access what they need themselves in one place without having to constantly reach out to me. Also, I find the initial setup of Showpad to be very easy, which is a big plus. **What do you dislike about Showpad?** I get concerned about those shared spaces being updated when marketing update a particular material. **What problems is Showpad solving and how is that benefiting you?** Showpad saves me time by creating shared spaces, so I don't have to manually send materials. Customers access what they need independently, and I can set up and duplicate shared spaces quickly for different accounts. ### 2. Engaging Onboarding Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Showpad?** I find Showpad eOS easy to use with a clear path and well-structured format. It offers a blend of materials like videos, presentations, and documents, which makes it easy to follow and engaging. I appreciate how it caters to different learning styles. **What do you dislike about Showpad?** I can't see how far I am on the journey in the learning path. It would be good to see what percentage I have done and how much is left to do as part of the learning path. **What problems is Showpad solving and how is that benefiting you?** Showpad eOS makes onboarding easy with a clear, well-structured path. It's engaging because it includes a blend of materials, catering to different learning styles. ### 3. Showpad: Professional support from evaluation to far beyond integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Showpad?** My experiences with Showpad have been excellent overall. From evaluation to integration to service and support, I have always found the team to be very professional and helpful. The user-friendliness is also really great. **What do you dislike about Showpad?** So far there have been no problems. I like everything. **What problems is Showpad solving and how is that benefiting you?** Showpad enables: Optimize business processes Increase revenue growth Improve decision-making Enhance customer relationships/customer service Promote innovation Increase agility of business processes Reduce time to market Increase internal/operational efficiency ### 4. Very useful tool to increase my knowledge and the customers as well **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed H. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2021 **What do you like best about Showpad?** Marketing tools, success stories and User manuals **What do you dislike about Showpad?** No direct shortcuts at the main screen (Dash board), so i have to go through. **Recommendations to others considering Showpad:** User search bar to save time **What problems is Showpad solving and how is that benefiting you?** User Manuals, Presentations to the customers. Products videos and ROOMLE for equipment placement in the room. ### 5. With Showpad it is easy to share information with your customers and follow the interest **Rating:** 5.0/5.0 stars **Reviewed by:** Mine K. | Area Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Showpad?** It is very easy to share information with your customers and follow interest. It is also easy to find your contacts as it keeps emails in memory **What do you dislike about Showpad?** It would be easier if there is bcc section to share one mail with all related accounts without seeing each other **What problems is Showpad solving and how is that benefiting you?** When you share an information with your customers by mail you are not able to follow interest but when they review showpad files you can easily follow that. **Official Response from Jen Atherley:** > Hi Mine, This quote from you just made my Monday! "With Showpad it is easy to share information with your customers and follow the interest" Thanks so much for the great review and providing the feedback on bcc. We have feature functionality with Gmail & Outlook email plugins. Check with your internal Showpad admin to see if this is a feature they've implemented. I've linked the Outlook plugin article below. Take care, Jen ### 6. streamlined sales content **Rating:** 4.0/5.0 stars **Reviewed by:** Priyanka A. | Senior sales specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2025 **What do you like best about Showpad?** I like that it is easy to organize and customize a broad range of content formats, from PDFs to videos. It helps me track engagement metrics so I can analyze what kind of content appeals to my audience and what has higher probability of working. **What do you dislike about Showpad?** Search feature is not the best as it returns content that is inconsistent or partially aligned. **What problems is Showpad solving and how is that benefiting you?** It helps me organize a wide range of content by folders and tags thereby saving me time. It also helps me collaborate with marketing efforts by making content creation more strategic by analyzing what audiences are viewing, sharing and engaging with, which ultimately makes the content piece more effective. ### 7. Showpad Content **Rating:** 5.0/5.0 stars **Reviewed by:** Pumza M. | Training Excellence Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Showpad?** Showpad is a Content Management tool we use to engage our Commercial Teams i.e Sales & Marketing as well as our Business Partners for ease of access to our Marketing Collateral to better understand our business offerings. **What do you dislike about Showpad?** None so far, with Showpad you can do anything and can be easily integrated with any other tool and is also user-freindly and easy to navigate. **What problems is Showpad solving and how is that benefiting you?** Accessibility to our Marketing Content like Brochures, Presentations, Sales Sheets etc and it has been beneficial to everyone is Showpad is sort of like a one stop shop for Marketing Content and also we use it as a single source of true where you get everything in one place and the analytics part (Reporting) is amazing to track the engagements on the platform and can even see those who are accessing the platform as well. ### 8. Multi-tasking Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew L. | Practice Development Specialist - Tennessee, Nevada & South Bay of Los Angeles, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2021 **What do you like best about Showpad?** The ability to work 24/7 is critical for sales. We want to be available when our clients/customers are available. Showpad makes this happen as they can access materials any time without needing to download numerous items; all shared seamlessly. Compounded multi-tasking at its best! This supports me as a salesperson doing more in the small amount of time I have. I also love using the Powerpoint presentations I can utilize through Showpad on Teams Meetings, as well as video. Showpad is critical to my work. **What do you dislike about Showpad?** Presently, there is nothing I dislike about it since the email feature was updated and improved upon. **What problems is Showpad solving and how is that benefiting you?** Covering details of the items our company offers had been difficult before utilization of Showpad. Sharing PDFs was time-consuming, and sending large emails was cumbersome. Likewise, sharing videos was not a simple option. We had to send Vimeo links, which was potentially confusing for some customers who were not tech-savvy. Showpad simplified all of this for us. ### 9. An indispensable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mauro C. | Brand & Marketing Communication Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Showpad?** The part that I think is most interesting is the ability to organize any kind of digital content, in a very simple way. The GUI is really intuitive and allows users to find and share files while saving a lot of time. **What do you dislike about Showpad?** I have been using showpad within my business organization for about 3 years and I must say that I have not encountered any negative points. Improvements are made every year, and it has come to a really good version lately. **What problems is Showpad solving and how is that benefiting you?** Showpad allows us to organize content for our sales network, organically and extremely easily. It becomes the single point of reference where to find the digital documents that Marketing makes available to our clients. ### 10. Wonderful and flexible sales enablement tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle A. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Showpad?** Showpad brings unified content management and integration with our Salesforce CRM home in a way that other platforms don't. It's helped us create a professional sales enablement tool for our team when speaking to prospects that syncs with all of their activity in both Salesforce and Outlook, making adoption easy on them and version control easy on us. There are a lot of options to customize the experience for your business, and the reporting system is simple, easy to use, and highly effective from both an organizational and individual standpoint. **What do you dislike about Showpad?** It's a little more expensive on a per-user basis than many competitors, setting up new experiences could be more intuitive, and there are a few key integrations (like HubSpot) that aren't fully fleshed out yet. **What problems is Showpad solving and how is that benefiting you?** Bringing content management for salespeople under one roof, ensuring that they are always using the latest approved versions of professionally produced material. ### 11. An interesting and Potential tool **Rating:** 4.5/5.0 stars **Reviewed by:** Karthik Balaji T. | Manager, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Showpad?** Showpad as a platform is easier to set up, update, and get ready for the sales team. Its integration with Outlook is also an added advantage. The analytics part is helping us understand our customer journey and the flow of information in a particular organisation. As your team members start using it frequently, their ease of use will **What do you dislike about Showpad?** They can process most of the file formats. But if it is a complex PDF with a lot of layers, it may sometimes not process it. But this will not be a huge issue as there are workarounds the support team can help. Otherwise, I feel it does a good job for the intended functionalities. They can give an update to compare analytics month on month. **What problems is Showpad solving and how is that benefiting you?** Understanding the customer thoughts and interest through analytics. Finding the required resources quickly through the platform. ### 12. Showpad all in one place marketing materials with tracking and more **Rating:** 5.0/5.0 stars **Reviewed by:** María Fernanda Acosta M. | Digital Production Lead LatAm, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Showpad?** Showpad has become a valuable resource for our field team, allowing us to design a series of libraries and more, hosting all types of content to ensure the best possible user experience. What's even better is that it allows us to accurately track how the shared material is being used. I appreciate that the support team is always available to answer questions. Currently, we make use of the libraries, coach, shared spaces, and homepages. **What do you dislike about Showpad?** I would like the ability to design for mobile (I believe this is already in progress). **What problems is Showpad solving and how is that benefiting you?** Tracking of what happens with the content the sales people share. Knowing what kind of content is valuable for our customers. Connecting CRM+Marketing content usage and making easier to close the marketing and sales loop. Designing experiences for tradeshows and self - service. ### 13. A fully functioning sales enablement platform that has become business-critical for us **Rating:** 4.5/5.0 stars **Reviewed by:** Owen K. | Director, Global Sales Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Showpad?** We came from a world where we had a very messy document repository of sales assets and no control on versions - with Showpad, it is really simple to use, sellers have their key content at their finger tips and there are powerful customer sharing capabilities. Now, Showpad is regarded as an essential tool within our business. **What do you dislike about Showpad?** As an administrator, the back-end and the reporting is not always easy. **What problems is Showpad solving and how is that benefiting you?** It is the single, golden-source location for all our customer-facing collateral and also contains our library of sales enablement courses. Showpad gives sellers the right content, at the right time in a sales cycle and we can track the usefulness and resonance of the content. ### 14. A game changing addition to our sales tech stack! **Rating:** 5.0/5.0 stars **Reviewed by:** Liliana V. | Head of Revenue Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Showpad?** Showpad makes it very easy to centralize all sales content and share it with prospects, clients, and partners. The integration with Salesforce makes it easy to tie and track activities back to the sales opportunity and most importantly, Shared Spaces have become our defacto means of communicating and collaborating with our prospects during key stages of the deal. I've been always impressed with the Showpad team about understanding our use cases, taking our feedback and making requests back to their product team to continuously improve their features and functionality. **What do you dislike about Showpad?** There are still a few concerns about having unauthorized users accessing sensitive content when Showpad links can be forwarded on and on. Showpad has built some safeguards (such as link expiration dates, limitation to download), however, this still doesn't prevent share links from getting propagated and viewed by unintended recipients. **What problems is Showpad solving and how is that benefiting you?** - Content centralization, better content management, and ability to make better content decisions from the analytics and insights that Showpad delivers. - Digital Sales Rooms have been a game changer and enable our sellers to drive highly collaborative, real-time response engagements throughout the sales cycle and gathering the insights to get the right buyer personas and build a more robust sales strategy. - Although we don't have the Coaching capability, we use Showpad experiences to centralize all of our sales training content and videos, so sellers can easily access any time. ### 15. ShowPad Makes Communicating Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Darby O. | Marketing Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Showpad?** I think the cellphone accessibility is what makes ShowPad stick out for our business. With limited cell service and quick-needs, it is nice to have a tool that is compatible with our cellphones. **What do you dislike about Showpad?** I could benefit from a dictionary provided. It seems like many of the options are similar and better education to how to manage and organize content would be helpful. However, the team is amazing and provide great support whenever needed. **What problems is Showpad solving and how is that benefiting you?** Ease of information and file sharing. We find that once equipped with the tool, we are recieving less request via email and less confusion on where to find things. ### 16. My preferred content sharing platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren W. | Digital Marketing Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Showpad?** The Showpad Resource centre is unmatched. I am often directing my colleagues to this helpful tool as it has written and video instructions and also allows you to select which device you are using in order to tailor the instructions per user. **What do you dislike about Showpad?** I find the reporting confusing to distinguish between an internal Sales person 'User' and an external customer 'User' when trying to understand what content is being accessed most. **What problems is Showpad solving and how is that benefiting you?** Showpad helps with our asset compliance and renewal ensuring our organisation are all using the same materials externally and that expired resources are removed. ### 17. Changed the game for our team **Rating:** 5.0/5.0 stars **Reviewed by:** Jodi C. | Senior Content Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Showpad?** We had content all over the place - Showpad Content allowed us to condense into one platform and have the ability to track clicks, opens, and shares across all of our customer facing teams. **What do you dislike about Showpad?** The back end analytics are a little tough to navigate but it has gotten better in the 3+ years that we've used the platform. **What problems is Showpad solving and how is that benefiting you?** We had content all over the place - Showpad Content allowed us to condense into one platform and have the ability to track clicks, opens, and shares across all of our customer facing teams. ### 18. One of the best file sharing platforms! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Showpad?** Showpad and its ability to create content around assets is amazing. Simply put, it changes the way that customers and our representatives interact. The ease of implementation of assets into experiences is quick and painless. Easy integration of videos, slides and other important sales tools to empower our reps infield. **What do you dislike about Showpad?** At first, it was the lack and diversity inside the platform. Now, there is nothing left to complain about! Future additions for multi-selects and everything would be benefitical. **What problems is Showpad solving and how is that benefiting you?** Transitional content sharing for representatives and their customers. ### 19. Excellent Content Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah P. | Field Marketing Manager - Commercial Lubricants, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Showpad?** The search function on Showpad is excellent which makes it easy to find what you're looking for. It is easy to build custom pages to sort content. The digital sharing features that provide breadcrumbs back on receiver engagement level up the insights we can get on the impact and effectiveness of our marketing assets. **What do you dislike about Showpad?** The display formatting on some uploaded file types such as excel and email templates could be improved. Works great once files are downloaded but would be a better search experience if the display preview functality on these items was improved. **What problems is Showpad solving and how is that benefiting you?** Increasing the sales team's ability to quickly and easily find and share the marketing content they need to help with all stages of the sales cycle. Allows marketing team to have data driven insights on the impact and effectiveness of marketing collateral to drive content improvements. ### 20. A great tool as a user, with room for improvement as an admin **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Showpad?** It's super intuitive and easy to navigate as an end user.The content experience on Showpad is rather seamless from an end-user perspective. Roles and permissions are also quite powerful on the admin side. **What do you dislike about Showpad?** The only thing lagging a bit is the reporting as some aspects are not measurable or in a complex way. That being said, Showpad's been doubling down on this and they have really improved the reporting on the content side and their customer support has been fast and efficient at partnering with us to find workarounds... The admin console is nowhere near as intuitive and easy to navigate as the front part of the tool. **What problems is Showpad solving and how is that benefiting you?** Bring relevant, accurate and up to date content and information to our sales organisation ### 21. Great tool for sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Jade N. | Marketing Partner IPS, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Showpad?** A great central resource for all of our sales team. It helps streamline processes and ensures all use the same up-to-date content. A tool that is used daily in our teams. **What do you dislike about Showpad?** Requires some training to get the use of it. It is not a tool many in the sales teams could pick up and run with. However, once trained they love it. **What problems is Showpad solving and how is that benefiting you?** Central resource for content. Solves the issues of each sales member using different content. ### 22. Showpad is continuously expanding with new features added to an already successful platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Showpad?** With Showpad, we can provide all necessary media to our sales team in an organized and always-accessible way. Showpad's file tagging system makes organizing product-specific folders incredibly easy, which provides our sales team with a quick and efficient way to find what they need from any location. **What do you dislike about Showpad?** Captions cannot be added to videos. Unfortunately, this limits our ability to share some of our content with customers since they are not fluent in English. The only solution is to add captions to the video itself before uploading. With this method, the only way to have multiple languages captioned on the same video is to upload multiple versions of the same video, each with a different language. This method clogs our file inventory with unnecessary duplicate videos and adds production time when creating video content. **What problems is Showpad solving and how is that benefiting you?** We are constantly updating our brochures with new content. Before Showpad, our sales team sometimes missed an updated file and shared an outdated file. With Showpad, our sales team can always access and share the newest file. ### 23. Powerful Content Aggregation and Sharing Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Showpad?** I love the tagging and filtering options to create dynamic folders and home pages for bringing visibility to content for particular audiences. **What do you dislike about Showpad?** Though the home page content modules are easy to use, I would appreciate more ability to work with the HTML/CSS that styles the pages. For example, we found the current customization available for mobile a bit limiting. **What problems is Showpad solving and how is that benefiting you?** Before Showpad, sales team members were creating their own materials and sharing materials that were inconsistent and often out of date versions. Showpad has made branded materials more accessible and the ability to leverage tagging and smart folders means that we can make content available by solution, by product, by market. ### 24. “Improve customer communication with efficient Showpad content sharing.” **Rating:** 4.5/5.0 stars **Reviewed by:** Emma F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Showpad?** My favorite thing about Showpad content is how efficient it makes my information sharing with clients. I can share proposals and documents very easily which really help to strengthen our relation and improve the communication. It is really helpful in that it keeps everything in one place and this makes it a lot easier to go through various files. In cases where I have to notify the clients about changes or configurations, Showpad provides easy to use interface. **What do you dislike about Showpad?** I don’t like content of Showpad because sometimes it’s hard to move slides or manage files within the platform when I use a trackpad or mouse. In addition, the place that the uploaded files are kept is not always automatically structured as I would like, and so it is a bit of a pain to find specific items quickly. **What problems is Showpad solving and how is that benefiting you?** Showpad content solves the issue of multiple document exchanges management that greatly decreases the time spent on looking for the proper information. ### 25. Easy to use tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Showpad?** Very user friendly, easy to use. Good customer support. **What do you dislike about Showpad?** The design possibilities on the landing pages is a bit limited. **What problems is Showpad solving and how is that benefiting you?** Possibility to use 1 program as a single source of truth, being able to give Sales the options to tailor content while maintaining the correct company branding. ### 26. Great user experience & content management capabiltiies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Showpad?** I love the ease to create and assign user groups to ensure that the end users are seeing the content based on their profiles. This has allowed us to provide a more personalized experience for our end users and provide content at scale. Compared to sales enablement platforms we have used in the past, our end users have increased their frequency of use based on the overall positive user experience provided by Showpad Content. **What do you dislike about Showpad?** Showpad needs to focus more on the content management experience with managing users. I often found it difficult to onboard users in bulk when we have both Showpad Content & Coach since not all users need licenses for both. **What problems is Showpad solving and how is that benefiting you?** In the past, we have had a lot of issues ensuring that our sales teams are using the most up-to-date marketing materials. In our industry, it's important for our sales team to have accurate product information and programs available to them when they are meeting with customers. Our sales team used to store marketing materials locally on their devices, file shares, and multiple content hubs. With the introduction of Showpad in our organization, our sales team has started to view Showpad as the source of the most up-to-date information and we have been able to eliminate many of the content hubs. ### 27. Great support team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Showpad?** Our support team has been great. Madison Gutwein is a rock star! She's patient with my lack of knowledge, very quick to respond, provides helpful little videos to walk me through how to do whatever I'm struggling with, and always has a great attitude about everything. I like that I can send out announcements to all of our users alerting them to the latest content additions. **What do you dislike about Showpad?** I think my dislikes are related to how my predecessors originally set up our experiences. Several of the folders have tag rules that make it difficult to find some of our assets. Our Showpad reps have been working with me to determine the best way to rebuild and reorganize to make accessing assets even easier for our Sales team. **What problems is Showpad solving and how is that benefiting you?** Showpad makes it easier for us to share content with our Sales team and Customer Support teams and for them to share materials with customers. It's so much easier to find assets than using google folders and we can manage versioning without any effort. ### 28. So much more than a sales collateral repository **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Showpad?** Not only does Showpad create a visually appealing and customizable document repository for sales collateral, the sharing features with metric tracking take it above and beyond. It makes executing on marketing plan tactics a breeze by allowing us to create lead generation and invitation style email templates that reps can send to their entire customer base in just a few clicks, with back-end tracking to receive detailed customer interaction data in par with Marketo. Furthermore, the ability to create account-specific microsites in 'Shared Spaces' has been a valuable tool to generate continued engagement with customers from the point of sale and beyond. Our reps love the ease of use, and we no longer worry about outdated or expired content making it to customers. **What do you dislike about Showpad?** Some of the backend fuctionality is a little bit clunky based on the number of features available, but that is not something our sales team see so we have found ways to manage the backend. **What problems is Showpad solving and how is that benefiting you?** ShowPad helps us make sure that our reps have the latest marketing collateral, and more importantly let us know that they are using it effectively. The metrics allow us to reshape our marketing plan tactics to maximize effectness in the field. ### 29. Easy to Use. Great Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Marie B. | Manager, Planning, Initiatives and Media, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Showpad?** The backend administration of ShowPad is super easy to use and provides easy to digest analytics so I know what resources are being used. Anytime I've had questions about asset management strategy, the ShowPad team has provided quick and comprehensive support. We've been able to integrate ShowPad into our corporate SSO and sharepoint sites. **What do you dislike about Showpad?** My sales team really appreciates ShowPads easy search and collection options. They regularly complain that our internal sites do not have these features. **What problems is Showpad solving and how is that benefiting you?** ShowPad allows our sales team to access and send product resources while on-the-go. They use the tool to track how the customer has interacted with those resources. ### 30. Absolutely disappointing. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Showpad?** Their promises at the time of signing the contract, which they later do not fulfill. **What do you dislike about Showpad?** When they wanted to sell us Showpad, they assured us that they would work on the integrations with Salesforce, which were fundamental for us. After two years without any progress, we are forced to use another solution. Despite not fulfilling their promises and informing them that we will no longer use it, they are forcing us to pay for another year due to the terms of their contract. **What problems is Showpad solving and how is that benefiting you?** Nothing because it's not integrated with salesforce **Official Response from Briana Chenkin:** > We genuinely regret to hear about your experience; this is not representative of the service we pride ourselves in. We assure you that Showpad takes customer feedback seriously and continually strives to enhance our services and integrations. Customers can set up Salesforce integrations, as outlined in our Help Center (https://help.showpad.com/hc/en-us/articles/211957649-Guide-to-connecting-Salesforce-and-Showpad-instances). Our professional services team is happy to support or implement integrations at our customer’s request. Over the past years, we've made significant improvements and added numerous functionalities to our Salesforce integration. You can find detailed information on these updates at https://help.showpad.com/hc/en-us/articles/15257041203346-Integrations-Release-Notes#Salesforce. While we continue enhancing our Salesforce integration to better meet our customers' needs, specific functionality may not be part of the integration. Should you need assistance setting up an integration with Salesforce, or have questions about future additions to the Showpad for Salesforce integration, please reach out to your account manager who can work with you on next steps. Alternatively, if you are encountering an error when configuring the Showpad for Salesforce integration, please reach out to our customer support team (https://help.showpad.com/hc/en-us/requests/new) who can work with you to investigate and resolve the issue. ### 31. Super Simple to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Haley B. | Development Rotational Professional-Sales Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Showpad?** I love that we were able to have SharePoint as a bridge for our content. Makes it much easier to have specific tags (which makes searching easier). The folder structure is my favorite to lay out our products & solutions to match my companies website. **What do you dislike about Showpad?** In shared spaces having a chat feature (different than the next steps) it can keep a lot of the communication in one place. Not being able to send announcements to specific names, only groups. To be made more tradeshow friendly, it would be nice to have something to collect leads. **What problems is Showpad solving and how is that benefiting you?** Helping us communicate with sales reps easier! ### 32. Content Distribution For Marketing Collaterals **Rating:** 5.0/5.0 stars **Reviewed by:** Andres Gabriel M. | Digital Marketing Principal - Latam, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Showpad?** Flexibility and and multiple features! As well mobile availability **What do you dislike about Showpad?** Analytics are fine; but requires to be more robust **What problems is Showpad solving and how is that benefiting you?** Enabling Field Reps with the most updated auidted content on the go. And generate the proper insigths to deliver more value based on content consumption ### 33. Incredible Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline B. | Clinical Sales Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Showpad?** I can share information about our products with customers through email links that are eye catching and professional. **What do you dislike about Showpad?** Within Showpad it's difficult to find information. **What problems is Showpad solving and how is that benefiting you?** I can easily share content with customers. ### 34. A solid solution to manage & track the use of digital sales content **Rating:** 4.5/5.0 stars **Reviewed by:** Bill P. | Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Showpad?** An easy to use platform, straightforward in design. Nice features to track the opening of sent collateral. Flexible in its accessibility - desktop, ipad, mobile - any device with a browser. Integrates with Microsoft Outlook. **What do you dislike about Showpad?** Wish their was greater flexibility in designing the 'front' end user interface to streamline organizing large content libraries. **What problems is Showpad solving and how is that benefiting you?** Manging collateral that is updated frequently in one central repository. Reducing printing of collateral by making digital assets always avaible to the sales team. ### 35. Looking for a powerful sales platform, easy to use. Just go for Showpad **Rating:** 5.0/5.0 stars **Reviewed by:** Dominique L. | Marketingmanager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Showpad?** One of the easiest systems to keep your salesstaf updated with new information. It's a very user-friendly interface and allows you to have a great content management. And If you encounter a problem, good for you to know their helpdesk is just a few clicks away. For us it's a tool for everyday and with the integrated analytics easy to follow which documents needs to be removed. **What do you dislike about Showpad?** At the moment (after 5 years use no dislikes) **What problems is Showpad solving and how is that benefiting you?** Keeping al the info updated to our sales and to our customer base. ### 36. Showpad Content Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Showpad?** The most helpful feature is it keep all the content folder wise well organised and easy to navigate. Sharing and tracking the views also makes it more impactful for my nature of job.Its very easy to implement the solution team wide. **What do you dislike about Showpad?** They have very frequent technical glitches with regards to login , SSO login etc. **What problems is Showpad solving and how is that benefiting you?** Showpad helps us in getting rid of teh oldschool complicated sharepoint and one drive . At showpad all the content is organised better and easy to navigate . SHaring with a prospect with MS Outlook integrationa nd plugin helps the sales reps have a seamless sharing experience and tracking of views. ### 37. Platform Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Showpad?** Most helpful is the ability to update files and manage tags to display content dynamically. Upsides are the browser based admin panel and ease of use. Ongoing support and updates are a stand out benefit. **What do you dislike about Showpad?** Constant development of AI tools is great but needs to be available in multiple languages. Working with multiple languages still requires multiplication of work i.e. pages and experiences **What problems is Showpad solving and how is that benefiting you?** Internal and External communication ### 38. Showpad Content Increases Client Awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Showpad?** Showpad content allows us to engage with our clients and send them the latest innovations, increasing awareness about our company. **What do you dislike about Showpad?** Haven't had anything I dislike so far. It has been a great tool for our company. **What problems is Showpad solving and how is that benefiting you?** We are able to track who opens that content, how long they have viewed it for when sending out links via Showpad or emails. Allows us to tailor our next content based on their open rate. ### 39. Great tool for international sales organization **Rating:** 4.5/5.0 stars **Reviewed by:** Marie-Alexandra J. | E-commerce manager - Europe, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Showpad?** Showpad is really easy to use for our sales people. They always have the updated version of our marketing material and they can share it in a professional way. **What do you dislike about Showpad?** I would prefer to have same features on the app as the web version (layout like search - Shared spaces) **What problems is Showpad solving and how is that benefiting you?** Before: issue to share with all team members the new assets. Now: easy - everything at the same place and always updated. Before: share with customer attachment by email. Now: more professional and tracking about it ### 40. Great platform for consolidation of collateral **Rating:** 4.5/5.0 stars **Reviewed by:** Aggie C. | Marketing Director - ANZ, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2024 **What do you like best about Showpad?** One source of truth for the sales team. Always having the latest material at their fingers tips to use in calls or share with customers. Easy platform to use as admin to load and monitor content. Excellent quick customer service. **What do you dislike about Showpad?** That you can only have one smart folder within a folder pathway **What problems is Showpad solving and how is that benefiting you?** One source of truth, control of versions of documents. Everything at the finger tips of the sales team. ### 41. Good tools for centralizing commercial information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Showpad?** the possibility to track one's activity and to trace the proper reception of the sent elements **What do you dislike about Showpad?** The limited availability of experiences and the limitation at the level of smart folders **What problems is Showpad solving and how is that benefiting you?** The problem of no customer return, the problem of ease of access to information. This allows our salespeople to follow up at the right times and have access to information quickly and easily. ### 42. Vericel & Showpad - A productive partnership! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly D. | Director, Sales Training, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Showpad?** For Administrators - content is easy to load and metrics are helpful to know for providing an effective user experience For Users - content is easily accessed, especially when using the search function and users comment on the ease with which content can be shared and downloaded. **What do you dislike about Showpad?** I can't think of anything I dislike about Showpad Content! **What problems is Showpad solving and how is that benefiting you?** The need for our sellers to carry (expensive) print material with them on sales calls. ### 43. One place for it all! **Rating:** 4.0/5.0 stars **Reviewed by:** Laura U. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Showpad?** We are able to update and manage content quickly with one upload. No more updating multiple folders or searching for where items are stored. We love the reporting capabilities to see what is the most viewed and effective tools utilized. **What do you dislike about Showpad?** The admin center is a bit confusing to use. **What problems is Showpad solving and how is that benefiting you?** One location for all information! This is our single source of truth for our sales and marketing teams. ### 44. My thoughts as a beginner user and then administer. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Showpad?** Easy access to the information I need and knowing the customer has received it. Makes a nice presentation to the customer. I like how easy it is to get the data from MS SharePoint to ShowPad. **What do you dislike about Showpad?** Overall nothing worth noting. There will always be little bugs here and there in any software. **What problems is Showpad solving and how is that benefiting you?** Showpad seems eager to list to the users and make changes as needed. Sharing atoms has been mentioned? I think I wouold like to be able to have seperate atom experences for some of my customers to navigate on there own. ### 45. With Showpad Content It's much easier to communicate with customers **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvia A. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2023 **What do you like best about Showpad?** Coming from a sales and marketing background, I hold Showpad Content in high regard, and believe that it can be of great use for arranging product-related materials. This ability to insert videos, books, and Word documents into customized folders is also very convenient. It's a lot simpler to communicate with customers if you hyperlink these resources directly to the customers 'emails. **What do you dislike about Showpad?** But there are two disadvantages. The photo management can not always be so intuitive, and usually you have to go through a bit of hoop jumping just to make them fit in the template. In addition, sometimes when working with e-mail, the lack of a more advanced mail merge function (such as that provided by Mail Chimp or Constant Contact) can be somewhat annoying. **What problems is Showpad solving and how is that benefiting you?** But Showpad Content has helped solve some of these problems. Mainly, it makes product information more accessible and easier to organize for presentations that are adapted to the individual customer. ### 46. Showpad - An excellent presentation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Showpad?** All the content and data is stored on the presenting Device. **What do you dislike about Showpad?** The limitations in your ability to manipulate documents in their original format. **What problems is Showpad solving and how is that benefiting you?** Permite que todo el contenido se almacene y acceda de manera centralizada por todos los usuarios y también se puede usar como una biblioteca de documentos y archivo. ### 47. It's a great platform for sharing content with key customers **Rating:** 5.0/5.0 stars **Reviewed by:** Vaishali T. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Showpad?** As a Devops cloud, I have by now had my hands on Showpad Content. It has really impacted our organization's sales and business development strategies. It's also a great tool for consultants like myself, making it simple to find or disseminate several training materials including videos and documents. One of the things that makes it stand out is its video-oriented way of highlighting product features and roadmaps. **What do you dislike about Showpad?** But there are also areas where Showpad Content could do with some improvement. Sometimes it is hard to find precise courses, and homepage organization isn't always clear. Clearer due dates and a more centralized system would all benefit user experience. **What problems is Showpad solving and how is that benefiting you?** The main challenges in our workflow have already been resolved with the help of Showpad Content. It also simplifies the distribution and access to key sales and technical information so that everyone is singing from the same song sheet. ### 48. A wonderful tool if utilized in the correct way **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Showpad?** Showpad content is valuable in a sense that it delivers sales enablement in a visually appealing way to guide sales conversations **What do you dislike about Showpad?** I wish that there was more ease of use on the administrative side. Some tasks take hours when it could be solved in a matter of minutes with the correct button. **What problems is Showpad solving and how is that benefiting you?** Showpad enables our salespeople to track the data associated with content sent to our customers. Previously, we were blind to those statistics. Now we can reach out to those who are interested and softly nudge those who haven't viewed any content. ### 49. Intuitive experience and easy to track engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Showpad?** I love that I can get the engagement metrics on the shared URLs so easly. Also, it is great to be able to create collections with the most relevant content and get to share them! **What do you dislike about Showpad?** Difficult to say but, maybe there is something: I'd like to open different windows (see different folders) at the same time. **What problems is Showpad solving and how is that benefiting you?** Is helps me to share compliant customer-facing content with Sales Team, in order to guarantee that they will not need to ask to others about the content and also to avoid that they share not approved documents with the customer. ### 50. Our implementation and support experience with Showpad has been outstanding! **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Showpad?** The experience designs are very nice and content is easy to find. **What do you dislike about Showpad?** I wish there was a way to alert the admin when new content has been added, so it can be tagged and permissions are set. **What problems is Showpad solving and how is that benefiting you?** Providing the latest content in one easy to search platform, allowing our sellers to communicate with clients through secure sales rooms. ## Showpad Discussions - [possible integrations with salesforce?](https://www.g2.com/discussions/possible-integrations-with-salesforce) - 1 comment, 2 upvotes - [Can I configure a kind of personal view according to my interest in order to view only the topics that are of my interest?](https://www.g2.com/discussions/can-i-configure-a-kind-of-personal-view-according-to-my-interest-in-order-to-view-only-the-topics-that-are-of-my-interest) - 1 comment, 1 upvote - [What additional features could be used in order to interact with customers](https://www.g2.com/discussions/what-additional-features-could-be-used-in-order-to-interact-with-customers) - 1 comment, 1 upvote - [How do I present material that can't be downloaded to my laptop?](https://www.g2.com/discussions/how-do-i-present-material-that-can-t-be-downloaded-to-my-laptop) - 1 comment, 1 upvote - [It would be great to upload a document in many showpad spaces?](https://www.g2.com/discussions/it-would-be-great-to-upload-a-document-in-many-showpad-spaces) - 2 comments, 1 upvote - [View Showpad pricing details and edition comparison](https://www.g2.com/products/showpad/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+12%3A51%3A40+-0500&secure%5Bsession_id%5D=97570719-8553-4d25-89d4-ffd495210954&secure%5Btoken%5D=8264ee3c7a4b21db20cd6a1fbcc2ab4e15c84e65ebb770ffce5eb5e2b06a85de&format=llm_user) ## Showpad Features **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Content Creation** - Content Management **Deal Analytics** - Engagement Tracking - Reporting and Dashboards - Proposal Effectiveness Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Content Experience Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Optimization** - Dashboards & Reporting - ROI Reporting **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Optimization** - ROI Reporting **Administration and Security** - User, Role, and Access Management - Alerts and Notifications - Regulatory Compliance **Logistics** - Customizable Templated Workflows - Internal Communication - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Platform** - File support - Mobile support - Integration **Platform** - E-Signature - Proposals - CPQ - Video Proposals - Content Sharing - Content Management - Video Conferencing - Chat **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Administrative** - Integration - Employee Structure - Behavior Monitoring **Onboarding** - Documentation - Coaching - Programs **Integrations** - CRM Integration - Internal Messaging Systems Integration - Video Conferencing Integration **Generative AI** - AI Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Generative AI** - AI Text-to-Speech **Agentic AI - Digital Sales Room** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Interface** - White Labeling - Multilingual **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Showpad Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,065 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (688 reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 4.7/5.0 (1,656 reviews)