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SHIELD Analytics Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the top performance insights SHIELD Analytics provides for their LinkedIn posts. (1 mentions)
Users find SHIELD Analytics overpriced and experience delays in support that hinder access and reliability. (1 mentions)
Users experience poor response system, with delays in access and inadequate support affecting reliability and satisfaction. (1 mentions)

Top Pros or Advantages of SHIELD Analytics

Top Cons or Disadvantages of SHIELD Analytics

SHIELD Analytics Reviews (14)

Reviews

SHIELD Analytics Reviews (14)

3.2
14 reviews
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Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Messy data"
1/5
What do you like best about SHIELD Analytics?

Filtering analytics by post + having multiple accounts to track on a dashboard Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

The data is suuuuper messy to actually make sense of. The filtering of dates is very wonky (you click Mon-Sun and it'll pull Tues-Fri for example) and on occasion there will be weekly data missing for key accounts we track. Support reply quickly but it's a pain for a simple use case. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Terrible customer support. And overpriced."
0.5/5
What do you like best about SHIELD Analytics?

It helps me see my top performing linkedin posts/ Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

Terrible support. The product is overpriced and when I'm unable to access it, I won't be able to get access again for days, because that's how long it takes to get a resolution from customer support. Unfortunately, it's too unreliable. If this wasn't the case, the product is decent. Review collected by and hosted on G2.com.

Michael G.
MG
Michael G.
Independent Consultant
Small-Business (50 or fewer emp.)
"Good idea, terribly shady pricing and billing"
2/5
What do you like best about SHIELD Analytics?

Being able to see all Linkedin analytics in one place Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

1. Not the $8/ a month the website says, but $228 annually

2. Lacks features Review collected by and hosted on G2.com.

Antonio G.
AG
Antonio G.
Co-Founder
Small-Business (50 or fewer emp.)
"Good idea, terrible implementation"
0.5/5
What do you like best about SHIELD Analytics?

The idea of being able to track all your LinkedIn account performance at one place. Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

The onboarding is complex. You can't simply add team members, but you need to use an external form to add new users to your team. Pretty much every action needs to be done through the customer support

And yeah, if you care about your LinkedIn profile, don't bother with this tool. Got restricted in less than a hour after installing their extension. Review collected by and hosted on G2.com.

Ariel C.
AC
Ariel C.
Customer Success Manager
Mid-Market (51-1000 emp.)
"A must for every content creator"
4/5
What do you like best about SHIELD Analytics?

In my case, we use it both as a corporate tool and as a personal one. I like that I can review both usages without having to log off and log on. The set of metrics is spot on. Super useful to know what works and what doesn't. Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

I would love to be able to detect somewhat easier what time of the day is the one that has more engagement rates. I mean, I know the better days, but the hour of posting is key. So far it's the only thing I can think of. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Best tool to get hands on Linkedin personal account analytics"
2/5
What do you like best about SHIELD Analytics?

It lets me compare all my posts and see which one faired better. It also shows me which ones had the most engagement rate which is highly beneficial in curating future content. Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

There's nothing about the tool that I dislike as of now. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Not recommended for scaling businesses. Support is not helpful in any way."
1.5/5
What do you like best about SHIELD Analytics?

Didn't manage to get access because it's rather clunky in all aspects. Probably work better for personal branding, just as marketed, but not great for company. Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

Everything is clunky. I work in tech myself (a different industry) but this is a very undeveloped tool in comparison with others on the market. The website is hard to navigate and it was almost impossible to get help or training/support from anywhere. Review collected by and hosted on G2.com.

Kate E.
KE
Kate E.
Content Marketing Manager
Small-Business (50 or fewer emp.)
"Full Insights into Your Personal Brand Reach"
5/5
What do you like best about SHIELD Analytics?

I love that you can see all the metrics that LinkedIn doesn't show you. You can see exactly how well your personal account is reaching the right people. And honestly, I don't know of any competitors. SHIELD is providing a service that I haven't seen matched by anyone else. Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

Nothing at all! I just wish I could get it comped by my company. I honestly think that personal branding and employee advocacy are crucial to every B2B company's success so every B2B company should include SHIELD in their tech stack. Review collected by and hosted on G2.com.

Vinay P.
VP
Vinay P.
Brand strategist
Mid-Market (51-1000 emp.)
"Shield is a must have tool for personal branding on LinkedIn"
4/5
What do you like best about SHIELD Analytics?

The in-depth stats that you are able to track on the platform is amazing since Linkedin restricts what you can track for personal profiles. Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

The UX/UI is a real area where I would welcome tons of improvement. Data showcase is hard to understand and need to improve a lot. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great tool"
5/5
What do you like best about SHIELD Analytics?

Helps with analysing the best of LinkedIn and its power Review collected by and hosted on G2.com.

What do you dislike about SHIELD Analytics?

There's nothing that I dislike about the tool for now Review collected by and hosted on G2.com.