--- title: Sherlocks.ai Reviews meta_title: 'Sherlocks.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 28 reviews by the users' company size, role or industry to find out how Sherlocks.ai works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 28 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Sherlocks.ai Reviews **Vendor:** sherlocks.ai **Category:** [Incident Management Software](https://www.g2.com/categories/incident-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 28 ## About Sherlocks.ai Sherlocks.ai is an AI-driven SRE management tool that handles alerts, automates root cause analysis in seconds, and ensures system reliability 24/7. Your AI SRE teammate keeps your team from being awake at 2 AM, intelligently managing incidents, executing runbooks, and providing real-time insights. It helps teams prevent downtime, reduce operational toil, and maintain high-performing systems. Integrations takes less than 30 minutes. Sherlocks.ai connects seamlessly with popular observability and cloud tools like Kubernetes, Datadog, Prometheus, AWS, New Relic, and sends notifications directly to Slack. ## Sherlocks.ai Pros & Cons **What users like:** - Users value the **seamless Slack integration** of Sherlocks.ai, enabling instant communication and faster issue resolution. (15 reviews) - Users value the **effective alert management** of Sherlocks.ai, significantly improving incident response and reducing noise from false positives. (9 reviews) - Users commend the **seamless integrations** of Sherlocks.ai, enhancing efficiency and response times across their operations. (9 reviews) - Users appreciate the **outstanding customer satisfaction** provided by Sherlocks.ai, enhancing team efficiency and issue resolution. (8 reviews) - Users love the **ease of use** of Sherlocks.ai, allowing quick access to insights and timely resolutions via Slack. (7 reviews) - Users praise **automation** in Sherlocks.ai for filtering irrelevant alerts, enhancing focus and efficiency in incident management. (6 reviews) - Customer Support (6 reviews) - Efficiency (6 reviews) - Ticketing System (4 reviews) - Easy Setup (2 reviews) **What users dislike:** - Users experience **bug issues** with false alerts and missed edge cases, though the support team is responsive. (2 reviews) - Users find the **initial configuration complex** , requiring tuning to optimize incident timelines for effective usage. (2 reviews) - Users experience **notification issues** with noisy alerts in unique flows, requiring extra support for filtering adjustments. (2 reviews) - Users face **automation errors** in Sherlocks.ai that necessitate manual adjustments or custom webhook setups. (1 reviews) - Users find the **complex setup** process challenging, requiring extra configuration and support interactions for effective use. (1 reviews) - Integration Issues (1 reviews) - Users note a **steep learning curve** with Sherlocks.ai, requiring time to optimize alerting logic effectively. (1 reviews) - Limited Customization (1 reviews) - Overwhelming (1 reviews) - Performance Issues (1 reviews) - [View Sherlocks.ai pricing details and edition comparison](https://www.g2.com/products/sherlocks-ai/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+20%3A14%3A37+-0500&secure%5Bsession_id%5D=62a8d5b7-c4d7-4fd3-bf6f-655186399d86&secure%5Btoken%5D=7adb9f9e576fbdb6b33604bbfcb8d9c881bc0fbf19f8219191af777831bc8d11&format=llm_user) ## Sherlocks.ai Integrations - [Amazon Aurora](https://www.g2.com/products/amazon-aurora/reviews) - [Amazon Elastic Kubernetes Service (Amazon EKS)](https://www.g2.com/products/amazon-elastic-kubernetes-service-amazon-eks/reviews) - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Frappe Cloud](https://www.g2.com/products/frappe-cloud/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Google Cloud Interconnect](https://www.g2.com/products/google-cloud-interconnect/reviews) - [Google Cloud Run](https://www.g2.com/products/google-cloud-run/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [Kubernetes](https://www.g2.com/products/kubernetes/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## Sherlocks.ai Features **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Reliability Objectives & Service Operations - AI SRE Tools** - Intelligent On-Call Workflows - Error Budget Tracking - SLI & SLO Management - Service Health Modeling & Reporting **Management Tools** - Ticket Assignment **AI Detection & Signal Quality - AI SRE Tools** - Cross-Telemetry Correlation - Change-Aware Detection - Adaptive Anomaly Detection - Alert Correlation & Noise Reduction **Generative AI** - AI Text Generation - AI Text Summarization **Investigation & Root Cause Analysis - AI SRE Tools** - Guided Incident Investigation - Live Debugging in Production - AI Root Cause Analysis - Runtime-Verified Root Cause Analysis **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Automation & Platform Controls - AI SRE Tools** - Automated Runbook & Workflow Execution - Human-in-the-Loop Remediation - Integration, APIs & Secure Access Controls - AI-Assisted Code Fix Generation ## Top Sherlocks.ai Alternatives - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - 4.5/5.0 (948 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - 4.4/5.0 (571 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,924 reviews)