--- title: Shape Mortgage CRM Reviews meta_title: 'Shape Mortgage CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 101 reviews by the users' company size, role or industry to find out how Shape Mortgage CRM works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 101 scale: '5' date_modified: '2026-11-10' parent_category: name: Loan url: https://www.g2.com/categories/loan ---

Shape Mortgage CRM Reviews & Product Details

Pricing

Pricing provided by Shape Mortgage CRM.

Shape Core

$119.00

Shape Mortgage CRM Reviews (101)

Reviews

Shape Mortgage CRM Reviews (101)

4.9
101 reviews

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Gabriela A.
GA
Gabriela A.
Psychologist
Mid-Market (51-1000 emp.)
Originally submitted 8/12/2022
"Shape is the best software"
5/5
What do you like best about Shape Mortgage CRM?

This software has helped me a lot, it's great and super easy to use! The way it helps you made me love it from the start. It was very easy to use throughout the loan process. I am a fan of the ease of communication, in addition to having graphics that help you understand everything better, I recommend this software. 10/10. Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

I am very happy with the software, there is nothing I don't like. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
Originally submitted 5/20/2022
"Extensive CRM/POS software"
5/5
What do you like best about Shape Mortgage CRM?

This software is user-friendly and easy to follow. Shape helps to STAY organized and focused on selling and making money. I love the automated follow up system and the details so we don’t lose out on any possible opportunities. This system guides you to stay in front of potential clients, to which we all know proper communication is KEY to acquiring new clients. Highly recommend Shape for any Mortgage Business that doesn’t use this CRM. I have used other CRMS/POS software Shape is second to none (you will see!!!) Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

The only thing in my brief review and I wouldn’t say this is a con because the reward on the backend would be significant because Shape is so extensive configuring it for your exact needs requires some input on the business owner. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Outstanding CRM Experience"
5/5
What do you like best about Shape Mortgage CRM?

I've used a few CRM platforms in the past, but I've found this one the most intuitive and user-friendly. Would recommend it for loan management. Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

So far, so good. I'll have to keep digging to see if I find something to improve. But all good for now. Review collected by and hosted on G2.com.

Natalia P.
NP
Natalia P.
Psicológa
Enterprise (> 1000 emp.)
Originally submitted 8/15/2022
"It allows me to improve my mental health by giving me more free time"
5/5
What do you like best about Shape Mortgage CRM?

For me, the way in which I can organize my time and work in order to achieve a better and adequate structure of the most important information for me and use it in the long term is very helpful. It is great to be able to have all my information secure without thinking that it was lost or that I could not find it. Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

So far I can not find any problem or difficulty. Review collected by and hosted on G2.com.

Angel Keiji C.
AC
Angel Keiji C.
Médico serums
Small-Business (50 or fewer emp.)
Originally submitted 8/13/2022
"Shape is very useful!"
5/5
What do you like best about Shape Mortgage CRM?

Since I tried Shape my life has changed for the better, it's quite easy to use and the graphics help to make everything very simple, I recommend it to everyone. I've tried other software in the past and none have been as helpful as Shape. Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

I like everything about the software, it's amazing. Review collected by and hosted on G2.com.

Francisco V.
FV
Francisco V.
Analista legal
Mid-Market (51-1000 emp.)
Originally submitted 8/13/2022
"The best software for my company"
5/5
What do you like best about Shape Mortgage CRM?

The most striking feature of the software is the simplification of tasks, for years humans searched ways to save time and costs, and this software knows how to fulfill that search. This by allowing better management from one place, and prospects from different origins. Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

While the software is near perfect, more work could be done on the interface to make it more eye-catching. Review collected by and hosted on G2.com.

Gustavo V.
GV
Gustavo V.
Controlador de tránsito aéreo
Mid-Market (51-1000 emp.)
"Great CRM and software very easy to use"
5/5
What do you like best about Shape Mortgage CRM?

Very intuitive software and really easy to use, everything is organized in such a way it makes the CRM so nice to see and follow, you never lose any potential clients with the software. Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

It is such a full software that there are some settings that we have not been able to use yet, but are looking forward to being able to do so and getting the hang of it Review collected by and hosted on G2.com.

Sofia G.
SG
Sofia G.
Asistente administrativo
Small-Business (50 or fewer emp.)
"Excellent experience 10/10"
5/5
What do you like best about Shape Mortgage CRM?

The experience in the system is very rewarding, since we can transform efficient communication with customers and sales that we could not obtain before, 100% recommended Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

I don't dislike anything about Shape since before I used other very slow and inefficient systems and everything changed when I found Shape and all its tools are very useful to me. Review collected by and hosted on G2.com.

Andrea L.
AL
Andrea L.
Procurement
Small-Business (50 or fewer emp.)
"My favorite software"
5/5
What do you like best about Shape Mortgage CRM?

The easy navigation has to be my favorite part in comparison to some of the competitors I've used before. It offers hands on help to learn how it works which is a great feature too. Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

Sometimes there are features I would like to use that Shape doesn't have such as only allowing one level of progressive profiling in forms. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
Originally submitted 10/12/2022
"Good CRM option"
4/5
What do you like best about Shape Mortgage CRM?

It's such a good option for a beginner, the easiness is one of the main reasons to adopt it. It's impressive the experience you have since the beginning. I'm willing to refer it. Review collected by and hosted on G2.com.

What do you dislike about Shape Mortgage CRM?

One of the advantages of other tools is the capacity for more customization. This helps to integrate other tools or company needs, which could help to have better software. Review collected by and hosted on G2.com.

Questions about Shape Mortgage CRM? Ask real users or explore answers from the community

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GU
Guest User
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Last activity 3 months ago

What is Shape Mortgage Software used for?

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Pricing Options

Pricing provided by Shape Mortgage CRM.

Shape Core

$119.00

Shape Complete

Contact Us

Shape Enterprise

Contact Us
Shape Mortgage CRM Comparisons
Shape Mortgage CRM Features
LOS Integration - Mortage CRM
Alerts - Mortgage CRM
Lender Relationship - Mortgage CRM
Contact Management - Mortgage CRM
Real Estate CRM - Mortgage CRM
Email Marketing Automation - Mortgage CRM
Borrower Portal
Comparison
Loan Pipeline
Credit Pull
Mobility