SetMe Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of SetMe, praising its intuitive workflow and fast performance for daily tasks. (18 mentions)

Users value the fast and reliable connection speed of SetMe, enhancing their remote access experience significantly. (7 mentions)

Users appreciate the easy access and functionality of SetMe for remote support and unattended usage. (7 mentions)

Users commend the easy setup of SetMe, appreciating the straightforward installation and quick access capabilities. (6 mentions)

Users love the easy file transfer feature of SetMe, making remote support efficient and hassle-free. (6 mentions)

Users face remote access issues due to frequent updates, causing delays during critical sessions with clients. (6 mentions)

Users face update issues that disrupt sessions, slowing down their remote access experience significantly. (4 mentions)

Users face limited compatibility with various devices, causing connectivity challenges and impacting user experience. (3 mentions)

Users face remote control issues with SetMe, missing essential features like screen sharing and magnification options. (3 mentions)

Users often face session issues due to delays in updates, affecting their ability to assist clients promptly. (3 mentions)

5 Pros or Advantages of SetMe

1. Ease of Use

Users value the ease of use of SetMe, praising its intuitive workflow and fast performance for daily tasks.

See 18 mentions

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Ed L.

Small-Business (50 or fewer emp.)

5.0/5

"Im please with Setme"

What do you like about SetMe?

After learning how to use the program, it very easy to use and much more secure.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless to Use and Perfect for Daily Tasks"

What do you like about SetMe?

The software is easy to use and offers a smooth experience each time I use it. It operates quickly, and I appreciate the useful features it provides.

2. Connection Speed

Users value the fast and reliable connection speed of SetMe, enhancing their remote access experience significantly.

See 7 mentions

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Joshua A.

Mid-Market (51-1000 emp.)

4.0/5

"Exceptional Value and Effortless to Use"

What do you like about SetMe?

I like the ease of use and cost to value ratio. I use this program anywhere from a couple times a day to over 30 times a day to access users' computer

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fast, Reliable Remote Access with Continuous Improvements"

What do you like about SetMe?

Set.me provides fast reliable remote access to Windows and Mac computers and the developers keep improving the product (smoother reconnects when compu

3. Easy Access

Users appreciate the easy access and functionality of SetMe for remote support and unattended usage.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good asset to have."

What do you like about SetMe?

Unattended access is great. being able to lock the keyboard and mouse is great too. Also hiding the screen while i am working is a good feature too.

Cristopher K.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Client Connections Made Simple"

What do you like about SetMe?

easy for clients to download and connect

4. Easy Setup

Users commend the easy setup of SetMe, appreciating the straightforward installation and quick access capabilities.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless to Use and Perfect for Daily Tasks"

What do you like about SetMe?

The software is easy to use and offers a smooth experience each time I use it. It operates quickly, and I appreciate the useful features it provides.

Michael N.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless to Use, Outstanding Value, and Exceptional Support"

What do you like about SetMe?

The ease of use, the pricing, and the amount of work and support they constantly put into this software! It's extremely easy to implement, the custome

5. File Transfer

Users love the easy file transfer feature of SetMe, making remote support efficient and hassle-free.

See 6 mentions

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Dwight D.

5.0/5

"Effortless Remote Access with Stellar Support"

What do you like about SetMe?

I love SetMe for its amazing remote capabilities, specifically the ability to quickly connect and fix issues with remote computers. It's super easy to

Damian S.

Small-Business (50 or fewer emp.)

4.5/5

"SetMe: The best feature rich and affordable remote support tool I've used in 30+ Years"

What do you like about SetMe?

SetMe has been excellent for providing remote support. I appreciate being able to place remote monitors in separate windows, which makes it much easie

5 Cons or Disadvantages of SetMe

1. Remote Access Issues

Users face remote access issues due to frequent updates, causing delays during critical sessions with clients.

See 6 mentions

See Related User Reviews

dave e.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless to Use and Highly Intuitive"

What do you dislike about SetMe?

Many updates to the client. The updates come when I'm under pressure to get a remote session

Nicholas T.

Small-Business (50 or fewer emp.)

4.5/5

"Great Support of a Great System"

What do you dislike about SetMe?

Mac OS is a little harder for clients to navigate to get us connected on. Also don't have ability to connect onto Chromebook

2. Update Issues

Users face update issues that disrupt sessions, slowing down their remote access experience significantly.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good asset to have."

What do you dislike about SetMe?

updates, and it keeping my sessions tied up is my computer shuts down.

dave e.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless to Use and Highly Intuitive"

What do you dislike about SetMe?

Many updates to the client. The updates come when I'm under pressure to get a remote session

3. Limited Compatibility

Users face limited compatibility with various devices, causing connectivity challenges and impacting user experience.

See 3 mentions

See Related User Reviews

Cristopher K.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Client Connections Made Simple"

What do you dislike about SetMe?

cant show the clients my screen, ios support

Nicholas T.

Small-Business (50 or fewer emp.)

4.5/5

"Great Support of a Great System"

What do you dislike about SetMe?

Mac OS is a little harder for clients to navigate to get us connected on. Also don't have ability to connect onto Chromebook

4. Remote Control Issues

Users face remote control issues with SetMe, missing essential features like screen sharing and magnification options.

See 3 mentions

See Related User Reviews

Cristopher K.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Client Connections Made Simple"

What do you dislike about SetMe?

cant show the clients my screen, ios support

Dwight D.

5.0/5

"Effortless Remote Access with Stellar Support"

What do you dislike about SetMe?

I miss the magnifier feature and the ability to share my screen that was available in Fix.Me. Sometimes I am working with a support person and would l

5. Session Issues

Users often face session issues due to delays in updates, affecting their ability to assist clients promptly.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good asset to have."

What do you dislike about SetMe?

updates, and it keeping my sessions tied up is my computer shuts down.

Larry A.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Remote Access with Fast Setup and Cross-Platform Support with SetMe"

What do you dislike about SetMe?

Setting up on MACs tends to be a bit more involved, which is common given how the operating system is secured. Every now and then, I encounter a clien

Viatcheslav S.

Small-Business (50 or fewer emp.)

12/26/2025

"Excellent quality at an affordable price"

5/5

What do you like best about SetMe?

Simple implementation, intuitive workflow, and a well-designed, functional UI. Review collected by and hosted on G2.com.

What do you dislike about SetMe?

We haven’t had any issues or complaints so far. Everything has been running smoothly. Review collected by and hosted on G2.com.

Candace A.

Technology Director

Small-Business (50 or fewer emp.)

12/11/2025

"Unattended Access Makes School Management Effortless"

5/5

What do you like best about SetMe?

I have unattended access and for a school management system thats huge. Review collected by and hosted on G2.com.

What do you dislike about SetMe?

Trying to find the software, its a little challenging for beginners. Review collected by and hosted on G2.com.

Eric n.

IT consulting

Small-Business (50 or fewer emp.)

12/19/2025

"Easy for Clients, But Missing Android App"

3.5/5

What do you like best about SetMe?

simple for clients to download and run and get code Review collected by and hosted on G2.com.

What do you dislike about SetMe?

no android app. i am always on the move. Review collected by and hosted on G2.com.

Cristopher K.

network administrator

Small-Business (50 or fewer emp.)

12/24/2025

"Effortless Client Connections Made Simple"

4.5/5

What do you like best about SetMe?

easy for clients to download and connect Review collected by and hosted on G2.com.

What do you dislike about SetMe?

cant show the clients my screen, ios support Review collected by and hosted on G2.com.

Response from Serge Soroka of SetMe

edit

Hi Cristopher,

Thanks for the review - we’re glad SetMe is working well for you! On your feedback: Screen sharing is one of our top priorities and will be released in the next few months, and mobile device support is also planned for the future.

Catalin I.

Owner

Small-Business (50 or fewer emp.)

12/30/2025

"Best remote"

5/5

What do you like best about SetMe?

What I liked the most was the blank screen feature and the keyboard lock. Review collected by and hosted on G2.com.

What do you dislike about SetMe?

There wasn’t anything I disliked. It is perfect for me Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

1/11/2026

"Effortless to Use and Perfect for Daily Tasks"

5/5

What do you like best about SetMe?

The software is easy to use and offers a smooth experience each time I use it. It operates quickly, and I appreciate the useful features it provides. Implementing it was straightforward as well. Review collected by and hosted on G2.com.

What do you dislike about SetMe?

So far, after a year of use, I haven't found anything noteworthy to mention. Review collected by and hosted on G2.com.

Casey B.

Everything man

Small-Business (50 or fewer emp.)

7/9/2025

"Use it constantly, love it dearly."

4.5/5

What do you like best about SetMe?

Transferring files between remote computers, with little hassle. Review collected by and hosted on G2.com.

What do you dislike about SetMe?

Unable to run it from my phone to remote into client computers. Just in an emergency kinda way. Maybe even just the remote power options would be good, as a start. Review collected by and hosted on G2.com.