Sestek Speech Analytics Reviews & Product Details

I like the Turkish language support of the product. Most of the other products are not as successful as Sestek's product. Also, automated quality review forms help us to minimize manual tasks. Review collected by and hosted on G2.com.

I don't have any specific functionality which I dislike. Review collected by and hosted on G2.com.

Easy use, fast support, and effective business results were provided. Sestek's customer-oriented approach is also important. Its contribution to our customers and business processes is quite high. Review collected by and hosted on G2.com.

Overall, I did not have a negative experience. As someone who has used different products in the market, I am very satisfied with the service I received from support. Thank you for all the support. Review collected by and hosted on G2.com.

Since queries can be made instantly and with the desired level of detail, you can reach the fastest response in the shortest time. Review collected by and hosted on G2.com.

Not showing sound and image at the same time Review collected by and hosted on G2.com.

This is fast, it has a lot of keywords. It helps to find and analyze customer complaints. Review collected by and hosted on G2.com.

I think the only disadvantage is its price. Because it's very expensive. Review collected by and hosted on G2.com.

User-friendly and easy to use, in seconds we could start to hear the voice of customers and get the insights. Review collected by and hosted on G2.com.

We did not recognize any negative features of the system yet. Review collected by and hosted on G2.com.

Wordings and analysis of customer emotion management Review collected by and hosted on G2.com.

Improvements are needed in the use of German Review collected by and hosted on G2.com.

I ama able to find keywords and the best options for calls. Review collected by and hosted on G2.com.

It's more expensive than other solutions. Review collected by and hosted on G2.com.

Reporting and quality of product and support team Review collected by and hosted on G2.com.

It's a little expensive than other products Review collected by and hosted on G2.com.

best for quality-check and monitoring . thanks Review collected by and hosted on G2.com.

licence fee is high it can be more easy to get Review collected by and hosted on G2.com.

I mostly liked the Word Error Rate even in Turkish. Review collected by and hosted on G2.com.

Technical infrastructure setup and implementation took longer than planned. Review collected by and hosted on G2.com.