--- title: Sestek Speech Analytics Reviews meta_title: 'Sestek Speech Analytics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how Sestek Speech Analytics works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 22 scale: '5' date_modified: '2026-07-12' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Sestek Speech Analytics Reviews **Vendor:** Sestek **Category:** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics) **Average Rating:** 4.8/5.0 **Total Reviews:** 22 ## About Sestek Speech Analytics Sestek is a global technology vendor working on conversational AI and analytics solutions for customer service since 2000. Sestek helps companies become more data-driven, improve in efficiency, and provide better experiences for their customers. Sestek's Speech Analytics solution collects 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with market-leading speech recognition rate and advanced quality management tools, this solution enables supervisors to objectively score and maximize agent performance with tangible feedback. - [View Sestek Speech Analytics pricing details and edition comparison](https://www.g2.com/products/sestek-speech-analytics/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+23%3A14%3A15+-0500&secure%5Bsession_id%5D=d922cc36-6bf5-4f79-9f09-f9e41c2401fd&secure%5Btoken%5D=12aee013bc6970ab6bc25fc49de591f593df2646ba6cb7552b9683551e1b9928&format=llm_user) ## Sestek Speech Analytics Features **Generative AI** - AI Text Summarization ## Top Sestek Speech Analytics Alternatives - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) - 4.3/5.0 (1,604 reviews) - [CallMiner Eureka](https://www.g2.com/products/callminer-eureka/reviews) - 4.5/5.0 (221 reviews) - [Verint Speech and Text Analytics](https://www.g2.com/products/verint-speech-and-text-analytics/reviews) - 4.4/5.0 (83 reviews)