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Compare Sestek Speech Analytics and Verint Speech and Text Analytics 
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At a Glance
Market Segments
Enterprise (55.0% of reviews)
Enterprise (67.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Sestek Speech Analytics
Star Rating
(22)4.8 out of 5
Market Segments
Enterprise (55.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Sestek Speech AnalyticsVerint Speech and Text Analytics
Star Rating
(88)4.4 out of 5
Market Segments
Enterprise (67.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Verint Speech and Text AnalyticsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Verint Speech and Text Analytics excels in call recording with a high rating of 9.7, which reviewers mention is crucial for compliance and quality assurance, while Sestek Speech Analytics does not provide a specific rating for this feature.
- Reviewers mention that Sestek Speech Analytics outperforms Verint in ease of setup, scoring 9.5 compared to Verint's 8.2, indicating that users find Sestek's onboarding process more straightforward and user-friendly.
- G2 users highlight that Sestek's quality of support is rated at 9.6, significantly higher than Verint's 8.3, suggesting that users feel more supported and satisfied with Sestek's customer service experience.
- Users on G2 report that Verint's AI text summarization feature scores 7.8, which some reviewers find lacking in depth compared to Sestek's offerings, although specific ratings for Sestek's text summarization were not provided.
- Reviewers mention that Verint's product direction is rated at 7.5, indicating some concerns about future updates and enhancements, while Sestek boasts a perfect score of 10.0, suggesting a strong confidence in its ongoing development and innovation.
- Users say that Sestek Speech Analytics has a higher overall G2 rating of 4.8 compared to Verint's 4.4, reflecting a more favorable reception among users and indicating a stronger overall satisfaction with Sestek's capabilities.
Pricing
Entry-Level Pricing
Sestek Speech Analytics
No pricing availableVerint Speech and Text Analytics
No pricing availableFree Trial
Sestek Speech Analytics
Free Trial is available
Verint Speech and Text Analytics
No trial information availableRatings
Meets Requirements
9.1
19
8.5
26
Ease of Use
9.1
19
8.6
62
Ease of Setup
9.5
10
8.3
46
Ease of Admin
9.3
10
8.2
10
Quality of Support
9.6
19
8.3
26
Has the product been a good partner in doing business?
9.5
10
8.7
9
Product Direction (% positive)
10.0
19
7.8
26
Features by Category
Call Analytics
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Agent Performance Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.1
7
Categories
Categories
Shared Categories
Sestek Speech Analytics and Verint Speech and Text Analytics are categorized as Speech Analytics
Unique Categories
Sestek Speech Analytics has no unique categories
Verint Speech and Text Analytics is categorized as Conversation Intelligence and Text Analysis
Reviews
Reviewers' Company Size
Sestek Speech Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Speech and Text Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.0%
Chemicals
15.0%
Airlines/Aviation
15.0%
Investment Banking
10.0%
Banking
10.0%
Other
30.0%
Insurance
15.9%
Financial Services
9.8%
Consumer Services
9.8%
Banking
9.8%
Health, Wellness and Fitness
8.5%
Other
46.3%
Alternatives
Discussions
Sestek Speech Analytics has no discussions with answers
What is Verint Text Analytics used for?
1 Comment
AT
Verint Text Analytics can extract actionable business intelligence from the unstructured information contained within text-based documents and interactions...Read more
Verint Speech and Text Analytics has no more discussions with answers
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