--- title: ServSafe Reviews meta_title: 'ServSafe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ServSafe works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 3 scale: '5' date_modified: '2026-09-22' parent_category: name: Food url: https://www.g2.com/categories/food ---

ServSafe Reviews & Product Details

ServSafe Reviews (3)

Reviews

ServSafe Reviews (3)

3.3
3 reviews
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Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Once a good service, now a complete disaster"
0/5
What do you like best about ServSafe?

It used to be fairly easy to assign food handler and manager trainings. Review collected by and hosted on G2.com.

What do you dislike about ServSafe?

They revamped their login procedures at around the same time they disabled two of their support functions (chat and text). So now, not only can you not log in to your account, you cannot get ahold of anyone in customer care to get support. Wait time for help over the phone is over 2 hours; my last email wasn't answered for over four business days (I emailed on a Tuesday and heard back the following Monday). I don't think anyone in any industry, let alone food service, can spare two or more hours to sit around on hold. Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"necessary, good standard"
5/5
What do you like best about ServSafe?

Needed in the food industry, and must say it's practical and understandable why it's necessary. A lot of the information prevents the spread of disease and foodborne illness while keeping workers and customers safe. Review collected by and hosted on G2.com.

What do you dislike about ServSafe?

Honestly, can't think of any downsides to using servsafe. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Best way to get your certification"
5/5
What do you like best about ServSafe?

It’s really easy to use and I won’t use anything else Review collected by and hosted on G2.com.

What do you dislike about ServSafe?

There isn’t one that I can point out at this time. Review collected by and hosted on G2.com.

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