--- title: ServSafe Reviews meta_title: 'ServSafe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ServSafe works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 3 scale: '5' date_modified: '2026-09-22' parent_category: name: Food url: https://www.g2.com/categories/food --- # ServSafe Reviews **Vendor:** ServSafe **Category:** [Other Food Software](https://www.g2.com/categories/other-food) **Average Rating:** 3.3/5.0 **Total Reviews:** 3 ## About ServSafe Delivers quality training to restaurant and foodservice professionals. ## ServSafe Reviews ### 1. Once a good service, now a complete disaster **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 24, 2022 **What do you like best about ServSafe?** It used to be fairly easy to assign food handler and manager trainings. **What do you dislike about ServSafe?** They revamped their login procedures at around the same time they disabled two of their support functions (chat and text). So now, not only can you not log in to your account, you cannot get ahold of anyone in customer care to get support. Wait time for help over the phone is over 2 hours; my last email wasn't answered for over four business days (I emailed on a Tuesday and heard back the following Monday). I don't think anyone in any industry, let alone food service, can spare two or more hours to sit around on hold. **Recommendations to others considering ServSafe:** Go elsewhere. **What problems is ServSafe solving and how is that benefiting you?** They are helping me solve the problem of where else I can obtain food handler certification for my employees. ### 2. necessary, good standard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 11, 2019 **What do you like best about ServSafe?** Needed in the food industry, and must say it's practical and understandable why it's necessary. A lot of the information prevents the spread of disease and foodborne illness while keeping workers and customers safe. **What do you dislike about ServSafe?** Honestly, can't think of any downsides to using servsafe. **What problems is ServSafe solving and how is that benefiting you?** Maintaining a clean and consistent workplace, sticking to a standard of food safety. ### 3. Best way to get your certification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 11, 2019 **What do you like best about ServSafe?** It’s really easy to use and I won’t use anything else **What do you dislike about ServSafe?** There isn’t one that I can point out at this time. **Recommendations to others considering ServSafe:** It’s the go to!!! **What problems is ServSafe solving and how is that benefiting you?** Getting food permits for workers is a breeze - [View ServSafe pricing details and edition comparison](https://www.g2.com/products/servsafe/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-01+05%3A49%3A08+-0500&secure%5Bsession_id%5D=99009c30-604f-486f-a932-8e3857380c70&secure%5Btoken%5D=23519a3962d237c8dd447e46f34553d634ad94ebe258b0dbc2205179a3841845&format=llm_user) ## ServSafe Features **Additional Functionality** - Appointment Management - Meal Planning - Reporting & Statistics - User Management - Generative AI - Built-In Database - Third-Party Integrations - Labeling - Secure Data Storage - Calendar Management - Automated Scheduling - Cost Analysis - Planning Tools - Customizable Branding - Search/Filter - Dietary Analysis - Activity Tracking - Progress Tracking - Reminders - Menu Planning - Alerts/Notifications - Nutrition & Ingredient Labels - Goal Setting/Tracking - Records Management - AI Copilot - Label Printing - Recipe Management - Customizable Templates - Food Costing - Allergen Tracking - Personalization - FDA Compliance - Compliance Management - Client Management - Activity Dashboard - Barcode/Ticket Scanning - Real-Time Data - Nutrient Database - Mobile Alerts - Price/Margin Management ## Top ServSafe Alternatives - [TempLink](https://www.g2.com/products/templink/reviews) - 4.7/5.0 (31 reviews) - [Food Label Maker](https://www.g2.com/products/foodlabelmaker-food-label-maker/reviews) - 4.4/5.0 (25 reviews) - [eHungry](https://www.g2.com/products/ehungry/reviews) - 4.9/5.0 (10 reviews)