ServiceSkills Features
Course Authoring (1)
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Assessments & Quizzes
Designs and administrates tests and quizzes.
Course Delivery (3)
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Learning Paths
Creates sequences of classes which must be taken in a specific order.
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Communication & Notifications
Provides functionality to communicate and send notifications to users.
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Assignment Scheduling
Enables users to plan assignments and dispense them automatically.
Course Management (3)
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Varied User Types
Limits user access to certain functionality and courses.
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Certifications
Provides custom certifications to distribute after course completion.
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Industry Compliance
Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more.
Interface (2)
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White Labeling
Customizes LMS experience with custom branding, personalized URL, and more.
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Multilingual
Provides multiple language choices.
Training & eLearning (6)
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Assessments and Practice
Provides quizzes, testing, and software simulations to reinforce and measure effectiveness of materials.
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Content Delivery and Tracking
Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.
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Customer Training
Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses.
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Manager Portals
Allows managers to see progress of team members.
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Content Storage and Management
Provides functionality to store, organize, and search all training content.
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Content Libraries
Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum.
Courses (6)
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Personalized recommendations
Generates personalized course recommendations or suggested learning paths based on pre-assessment results.
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High-quality content
Offers lessons with interactive, high-quality content.
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Video content
Includes relevant video content in lessons.
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Projects
Contains projects based on real-world scenarios that allow learners to practice their skills.
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In-course assessments
Provides in-course assessments to assess learners’ mastery of the material.
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Certification practice tests
Includes practice tests to help learners prepare for professional certification exams.
Administration (3)
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Team-level monitoring
Allows administrators to assign courses and monitor activities of teams or subsets of users.
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Administrative dashboard
Gives administrators access to analytics dashboards with data on learners’ usage and proficiency levels.
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Certificates
Awards certificates for completing courses or learning paths.
Compatibility (1)
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Mobile compatibility
Compatible with mobile devices.






