ServiceSkills Features

Designs and administrates tests and quizzes.

Developing custom training courses for educating employees or for teachers to create courses for their students

Designing course materials to be completed in a sequential order for personalized learning purposes

Provides functionality to communicate and send notifications to users.

Enables users to plan assignments and dispense them automatically.

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Access for students to complete learning materials on mobile platforms

Supports learning paths that combine in-person classes with online/virtual courses

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Training that is provided to learners outside of a company

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Limits user access to certain functionality and courses.

Provides custom certifications to distribute after course completion.

Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more.

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Customizes LMS experience with custom branding, personalized URL, and more.

Provides multiple language choices.

Provides quizzes, testing, and software simulations to reinforce and measure effectiveness of materials.

Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.

Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses.

Allows managers to see progress of team members.

Provides functionality to store, organize, and search all training content.

Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum.

Track and report regulatory data to either internal management or external stakeholders

Track which progress and course materials have been completed by each user

Reporting on how each user, task or process has advanced since its initiation

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Create, organize, and assign courses to users

Creation, administration, and evaluation of assessments or tests

Track employee/learner's progression through training programs

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Students can access materials and communicate with instructors via their online student profile

Generates personalized course recommendations or suggested learning paths based on pre-assessment results.

Offers lessons with interactive, high-quality content.

Includes relevant video content in lessons.

Contains projects based on real-world scenarios that allow learners to practice their skills.

Provides in-course assessments to assess learners’ mastery of the material.

Includes practice tests to help learners prepare for professional certification exams.

Allows administrators to assign courses and monitor activities of teams or subsets of users.

Gives administrators access to analytics dashboards with data on learners’ usage and proficiency levels.

Awards certificates for completing courses or learning paths.

Compatible with mobile devices.

Use AI to generate content in the form of text, images, videos, etc.

Use AI to generate content in the form of text, images, videos, etc.

Manage and support multiple languages

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Tools that allow users to create and publish courses and course material/content

Timed notification for any upcoming task, deadline, appointment, or activity

Software specialized for schools (K-12 & Post-Secondary)

Software specialized for companies that sell courses/content

Classes/sessions accessible via web browser of built-in video conferencing

Ability of websites, web applications, or mobile applications to function without an active internet connection

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Connect with meeting participants remotely over video

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Allow users to access multiple services after entering their login credentials once

Application programming interface that allows for integration with other systems/databases

Document and report the progress of ongoing projects

Define levels of authorization for access to specific files or systems

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Confirmation of the enrollment of a student in a course, class, activity, or program

Alter the layout and content of reports

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Track student's scores and grades on course materials

Software specialized for corporate use

Streamlining repetitive tasks and activities through automated and predefined workflows

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Reporting on how each user, task or process has advanced since its initiation

Alter the layout and content of reports

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Receive data and information in real time

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Connect with meeting participants remotely over video

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage adherence to policies for any service, product, process, or supplier

Online portal through which end users can access the system, manage tasks, or obtain information

Timed notification for any upcoming task, deadline, appointment, or activity

Assemble applications and processes by dragging over and arranging pre-built components

Creation, administration, and evaluation of assessments or tests

Access software remotely via mobile devices

Define levels of authorization for access to specific files or systems

Active reporting of data and metrics

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Manage and support multiple languages

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Allow the audience to interact or engage with the content

Gauge satisfaction and receive information for improvement and success

Centralized repository to store content and assets

Document and report the progress of ongoing projects

Tracks metrics that provide insight into how a user interacts with any interface or product

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Tailored or customizable questions for more targeted and relevant data collection

Assign issues and tasks based on availability or required skills

Online portal where employees can access and track their own information

Allow users to access multiple services after entering their login credentials once

Organize and track educational activities

Games or game-like elements to track progress and reward accomplishments

Track employee/learner's progression through training programs

Supports various video file formats

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Supports learning paths that combine in-person classes with online/virtual courses

Track employee skills, competencies, training & qualifications

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Process of familiarizing new employees with the company, their position, and responsibilities

Maintain personal certifications/qualifications

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)