--- title: servicePath CPQ + Reviews meta_title: 'servicePath CPQ + Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how servicePath CPQ + works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 53 scale: '5' date_modified: '2026-10-17' parent_category: name: Quote Management url: https://www.g2.com/categories/quote-management ---

servicePath CPQ + Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of servicePath CPQ+, enhancing productivity with quick data processing and error resolution. (6 mentions)
Users commend the remarkable efficiency of servicePath CPQ, enabling swift and accurate pricing and quoting tasks. (5 mentions)
Users appreciate the remarkable efficiency of servicePath CPQ, which significantly streamlines pricing and quoting tasks. (4 mentions)
Users appreciate the time-saving efficiency of servicePath CPQ+, streamlining complex pricing tasks and improving productivity. (3 mentions)
Users value the exceptional customer satisfaction provided by ServicePath CPQ, enhancing efficiency and personalized support throughout the process. (2 mentions)
Users experience slow performance with data editing and integration, hindering efficiency and responsiveness in CPQ +. (3 mentions)
Users warn that increasing the complexity of API calls requires an experienced programmer, complicating user experience. (2 mentions)
Users face implementation difficulties with servicePath CPQ+, especially regarding complex API calls and international addresses. (2 mentions)
Users experience integration issues post-migration, particularly with external address functionality, affecting usability and responsiveness. (2 mentions)
Users find the access limitations to the knowledge base frustrating, complicating their ability to find relevant documentation. (1 mentions)

5 Pros or Advantages of servicePath CPQ +

5 Cons or Disadvantages of servicePath CPQ +

servicePath CPQ + Reviews (53)

Reviews

servicePath CPQ + Reviews (53)

4.6
53 reviews
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Katrina C.
KC
Katrina C.
Transformation and Innovation Director
Mid-Market (51-1000 emp.)
"ServicePath - essential for our business"
5/5
What do you like best about servicePath CPQ +?

Centralised quoting with the ability to track versions and clone quotes, easy for sales to use and collaborate Cost and pricing models all in one place - no complex excel spreadsheets Product Managers find it easy to build out services and configure complex solutions. We can take new products to market quickly and have a better understanding of margins. Good functionality for complex offerings and customer specific requirements - public sector and commercial customers Simple workflow and approval process Ease of integration with Salesforce.com The servicePath team were very supportive during the implementation Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

There is so much functionality that we don't use it all. Review collected by and hosted on G2.com.

KT
Kerry T.
Enterprise (> 1000 emp.)
"ServicePath CPQ - helping to reduce time consuming tasks and creating more efficiencies."
5/5
What do you like best about servicePath CPQ +?

Speed to quote, business rules & governance Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

Configured products which are complex in design Review collected by and hosted on G2.com.

Josh F.
JF
Josh F.
Senior Product Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive, easy to use, and saved us so much time and improved efficiency immensely."
5/5
What do you like best about servicePath CPQ +?

How easy the product is to use, how easy it is to setup cost structures, how easy it use to setup templates, how easy it is to apply discount policies, how easy it is to change pricing. How easy it is to setup approval workflows, and see P&L reporting. All around I loved this solution as it made my day to day management of products and services so much easier, and so much more efficient. Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

There are some user experience enhancements they could make, to make things a bit more intuitive. These are by far not show stoppers by any means and could simply be my own opinion and bias on how some things should be. Great Product overall, nothing I really dislike about it. Review collected by and hosted on G2.com.

LS
Liz S.
Enterprise (> 1000 emp.)
"Exceptional CPQ tool with excellent support"
5/5
What do you like best about servicePath CPQ +?

The servicePath toolset is highly configurable which enables our Product Management team to quickly create complex configured solutions. The quote output is very clear, again configurable to display how we require it to look and we make use of different templates for different customer needs. It has a user friendly interface seamless from within Sales Force to guide our sales community. Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

No specific dislikes, if I need help understanding how to do something the servicePath support team is very responsive. Review collected by and hosted on G2.com.

ES
Ebrahim S.
Associate Sales Engineer Analyst
Enterprise (> 1000 emp.)
"Continuously improving Product with guaranteed backward compatibility."
5/5
What do you like best about servicePath CPQ +?

I really appreciate the continuous updates and releases we get from the product developers, without breaking our current modules or causing downtime. The support individuals that respond swiftly, whether it's a platform inconvenience or request for development guidance which they manage to provide in a timely fashion. Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

The priorities on the list of coming features, some of them might be more complicated (Consume a lot of resources) and are of less importance to me (personal opinion) than other simpler features that would consume less resources (that might be of no importance to other customers but are important to me). Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Excellent CPQ tool"
4.5/5
What do you like best about servicePath CPQ +?

Service Path has enabled us to standardise and speed up the quoting process and will replace a range of legacy systems. Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

Such a powerful tool, it takes a while to learn how to use all the various features Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"CPQ for service providers & those that want to benefit most from CPQ"
5/5
What do you like best about servicePath CPQ +?

Strong portfolio management capability including unique ability to cost model manage along with power of configuration engine for guided selling of complex offerings and the ability to easily design quotes in context of clients businesses. Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

Can take some time to reproduce very complex spreadsheets but worth it in the end. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ServicePath CPQ"
5/5
What do you like best about servicePath CPQ +?

Having access to the vendor catalogues makes pricing and quoting customers, effortless Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

Budgetary quotes contain more information than the approved quotes Review collected by and hosted on G2.com.

RS
Robert S.
Business Development Executive
Mid-Market (51-1000 emp.)
"Excellent in all ways"
4.5/5
What do you like best about servicePath CPQ +?

The custom abilities that can be done and the level of integration is second to none. Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

At the moment we do not see any downsides and it meets all the needs as well as support Review collected by and hosted on G2.com.

Richard B.
RB
Richard B.
Head of Product
Information Technology and Services
Enterprise (> 1000 emp.)
"Consistent and consolidated tooling"
4.5/5
What do you like best about servicePath CPQ +?

Gaining access to the tool via Salesforce means the users have a familiar entry point. Passing the data between Salesforce and ServicePath automatically is a huge benefit. Review collected by and hosted on G2.com.

What do you dislike about servicePath CPQ +?

The tool is highly configurable. This is a strength and a weakness. For new users, it can feel overwhelming when starting out. We have also had to implement a common way of working across the team so as not to complicate the way we use the system further. Maybe a more wizard-driven approach for some things would help speed up product setup. Review collected by and hosted on G2.com.