--- title: ServiceNow CRM for Telecommunications Reviews meta_title: 'ServiceNow CRM for Telecommunications Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ServiceNow CRM for Telecommunications works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-10-31' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

ServiceNow CRM for Telecommunications Reviews & Product Details

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ServiceNow CRM for Telecommunications Reviews (2)

Reviews

ServiceNow CRM for Telecommunications Reviews (2)

4.5
2 reviews

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"ServiceNow : A Low-Code platform for problem solving minds."
4.5/5
What do you like best about ServiceNow CRM for Telecommunications?

Everything thing is in form of neatly defined and managed records.

We can navigate to all the relevant records from one standard landing page.

History tabs helps in easy access to frequently used records.

It is an easy to use tool with built-in functionalities evolving with each new release. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow CRM for Telecommunications?

Being a GUI driven platform sometimes makes it difficult to customize functionality as per user requirements. Review collected by and hosted on G2.com.

Shivam J.
SJ
Shivam J.
QA Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Making Catalog driven order management easy"
4.5/5
What do you like best about ServiceNow CRM for Telecommunications?

Using ServiceNow Order Management, I can launch our services easily so that I can think of scaling. We can eliminate the manual tasks and can automate common requests Review collected by and hosted on G2.com.

What do you dislike about ServiceNow CRM for Telecommunications?

Sometime it lags in activity dashboard when assiging tags to the modules. Review collected by and hosted on G2.com.

There are not enough reviews of ServiceNow CRM for Telecommunications for G2 to provide buying insight. Below are some alternatives with more reviews:

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