[
Serrala Reviews
](https://www.g2.com/products/serrala/reviews)

[
Serrala Reviews
](https://www.g2.com/products/serrala/reviews)

# Serrala Pricing Overview

[Editedit](https://my.g2.com/serrala/pricings)

**Serrala has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact Serrala to obtain current pricing.

Pricing information for Serrala is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Serrala must be conducted with the seller.
Pricing information was last updated on January 10, 2023

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

23 months

### Average Discount

15%

### Perceived Cost

$$$$$

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## Serrala Pricing Reviews
(2)

 ![Stephanie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie W.")
SW

Stephanie W.

Corporate Process Owner O2C

Small-Business (50 or fewer emp.)

4/23/2026

More Options
- 

"Automated payment processing with excellent support"

4.5/5

What do you like best about Serrala?

I like that Serrala is an end-to-end solution. It can process credits (SBI) and we were able to automate the credit process, as well as the reading of account statements up to the posting of payments. Additionally, we had good support from Serrala during the implementation. Review collected by and hosted on G2.com.

What do you dislike about Serrala?

The posting of customer deductions (cost charges) is still not working. The charges are too complex, and currently, we are posting manually due to the complexity. Review collected by and hosted on G2.com.

What problems is Serrala solving and how is that benefiting you?

I use Serrala to automate the credit process and the processing of account statements up to the posting of payments. Review collected by and hosted on G2.com.

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Response from Lucas Garcia of Serrala

[Editedit](https://www.g2.com/survey_responses/serrala-review-12675460/official_response/edit)

Dear Stephanie, thank you for sharing your feedback.

We’re happy to hear that Serrala is supporting your end-to-end payment processing, from credit handling and bank statement reading through to automated posting, and that our team provided strong support during the implementation.

We also appreciate your transparency regarding customer deductions and complex charges. Your feedback helps us better understand these challenges as we continue to enhance automation for more complex scenarios.

If support is needed, please contact your Customer Success Manager or our team at hotline@serrala.com.

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Angel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angel S.")
AS

Angel S.

Manager Cash Management &amp; Treasury

Enterprise (\> 1000 emp.)

4/24/2026

More Options
- 

"Streamlines Financial Processes but EBAM Needs Improvement"

4/5

What do you like best about Serrala?

I really value how Serrala simplifies complex payments and cash management processes. The automation feature is a big win, reducing the team's manual efforts and minimizing errors. I also appreciate the centralized visibility it provides, which includes EBAM, allowing cash positions, bank accounts, and transactions to be seen all in one place. Additionally, Serrala's seamless integration with our SAP system is very beneficial, as it allows for smoother data flows and less manual work. It's the combination of automation, visibility, ease of use, and integration with SAP that truly makes Serrala stand out for us. Review collected by and hosted on G2.com.

What do you dislike about Serrala?

We have found that EBAM does not work always as expected. It can be quite slow at times, which impacts efficiency when we are trying to manage account related processes. Another challenge is adoption. Not everyone across the company consistently updates information in EBAM. Additionally, some features like generating letters do not always work as intended. For example, we are not able to use the feature to generate letters to close bank accounts, because the system is very slow. Also, when we try to see all our account details or make changes, it is extremely slow, so it makes us take a lot of time in simple tasks. Review collected by and hosted on G2.com.

What problems is Serrala solving and how is that benefiting you?

Serrala streamlines and automates our payment and cash management processes, reducing manual work, errors, and delays. It offers centralized visibility, integrates well with our SAP system, and improves our control and insights for effective decision-making. Review collected by and hosted on G2.com.

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Response from Lucas Garcia of Serrala

[Editedit](https://www.g2.com/survey_responses/serrala-review-12675671/official_response/edit)

Dear Angel, thank you for taking the time to share such detailed feedback.

We’re pleased to hear that Serrala is helping simplify complex payment and cash management processes through automation, centralized visibility, and seamless SAP integration. Reducing manual effort and improving control and insights are key goals for us, so it’s great to see that value reflected in your experience.

We also appreciate your transparency regarding the performance and adoption challenges with EBAM. Your feedback is very important and helps us prioritize improvements in these areas.

If you’d like to discuss these topics further, our team is always available at hotline@serrala.com.

Validated ReviewerIncentivizedSource: Seller invite

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##### Categories on G2

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AP Automation
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Accounting
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[
Invoice Management
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Payment Processing
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Accounts Receivable
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Financial Close
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