---
title: Sentient Reviews
meta_title: 'Sentient Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Sentient works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-10'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Sentient Reviews
**Vendor:** Sentient360  
**Category:** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Sentient
Sentient® is a state of the art service management platform designed to streamline, enhance and automate operations across diverse business functions in your organization. Whether you're aiming to better manage your operations, enhance your service offering experience, optimize your sales pipeline, take control of your projects, or streamline your HR and recruitment processes, Sentient can answer your needs. The platform delivers fast performance, advanced customization, and seamless integration with third-party tools to help you automate workflows and visualize data for informed decision-making.




## Sentient Reviews
  ### 1. Friendly MSP-Focused UI with Seamless Integrations and Time-Saving AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about Sentient?**

Very friendly UI and the system seems to be designed with MSPs in mind. The system is very well integrated with our other tools and environment.

It also integrates some nice AI features that helps our agents save time on data entry and analysis.

**What do you dislike about Sentient?**

nothing specific, we adopted this tool after 4 years of Connectwise and 3 years of Kaseya.

**What problems is Sentient solving and how is that benefiting you?**

Tightly integrated, easy to use, it manages the channel between our organisation and our clients.



- [View Sentient pricing details and edition comparison](https://www.g2.com/products/sentient360-sentient/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-17+06%3A43%3A56+-0500&secure%5Bsession_id%5D=a4e68edf-dff1-45b1-88f4-800cf3c56bfc&secure%5Btoken%5D=22437b30bb30f0efe3e57903216b9d71c5b5241681eb11d4b23054dc13824c54&format=llm_user)
## Sentient Integrations
  - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews)

## Sentient Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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