--- title: Sentient Reviews meta_title: 'Sentient Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Sentient works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-09-28' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Sentient Reviews & Product Details

Sentient® is a unified, AI-powered service management platform built to streamline operations and elevate service quality. It connects teams, processes, and data in one intelligent workspace under a single pane of glass. Sentient brings together Service Desk, Project Management, Sales & CRM, HR, Asset Management, Contract Management, SLA Management, and Self-Service Portals. This helps teams move beyond fragmented tools by centralizing workflows, requests, approvals, customer interactions, and operational data. Built for growing companies, enterprises, and service providers, Sentient enables real-time operational visibility, reduced manual effort, standardized processes, and consistent, high-quality service delivery at scale.

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Sentient Community

Overview by

Elie Bassil

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Sentient Integrations

(1)

Integration information sourced from real user reviews.

EI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/9/2026

"Friendly MSP-Focused UI with Seamless Integrations and Time-Saving AI"

5/5

What do you like best about Sentient?

Very friendly UI and the system seems to be designed with MSPs in mind. The system is very well integrated with our other tools and environment.

It also integrates some nice AI features that helps our agents save time on data entry and analysis. Review collected by and hosted on G2.com.

What do you dislike about Sentient?

nothing specific, we adopted this tool after 4 years of Connectwise and 3 years of Kaseya. Review collected by and hosted on G2.com.

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Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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Categories on G2

IT Service Management (ITSM) Tools

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