Secret View offers several enterprise solutions for retail and hospitality:
- Customer experience research: Secret View is one of the leading feedback platforms for large retail and hospitality businesses worldwide. With our global community of 65,000+ mystery shoppers and the best dashboard in the market, we accurately map customer journeys, customer processes, and customer experience.
- Compliance research: Whether it’s about alcohol and tobacco regulations, product presentation, or POS material requirements, compliance is important in many ways for retail, hospitality, and FMCG brands. Our mystery shoppers help you monitor various compliance issues.
- Internal audits: By conducting continuous internal audits, you easily spot trends and issues, and prepare for external inspections. This way, you create a culture of improvement that contributes to higher customer satisfaction.
Pricing depends on number of locations, services needed, and complexity of the mystery shopping assignment. A free pilot is always available, contact us for more information.
Secret View has 1 pricing edition that is a free trial.
Pricing information for Secret View is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Secret View must be conducted with the
seller.
Pricing information was last updated on January 15, 2025
