Scilife Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the user-friendly design of Scilife, enjoying its various modules and seamless internal adoption. (1 mentions)

Users appreciate the user-friendly modular design of Scilife, which enhances internal adoption and usability. (1 mentions)

Users report significant module issues affecting validation and data integrity, with unfulfilled support responses causing frustration. (1 mentions)

Users report poor customer support from SciLife, with unresolved issues and lack of concrete updates over prolonged periods. (1 mentions)

Users report encountering major software bugs that undermine validation, data integrity, and timely support from SciLife's helpdesk. (1 mentions)

Top Pros or Advantages of Scilife

1. Ease of Use

Users praise the user-friendly design of Scilife, enjoying its various modules and seamless internal adoption.

See 1 mentions

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Anthony S.

Small-Business (50 or fewer emp.)

0.0/5

"System validation and data integrity issues go unresolved"

What do you like about Scilife?

The system is user friendly and contains many different modules and has been well adopted internally.

2. Modular Design

Users appreciate the user-friendly modular design of Scilife, which enhances internal adoption and usability.

See 1 mentions

See Related User Reviews

Anthony S.

Small-Business (50 or fewer emp.)

0.0/5

"System validation and data integrity issues go unresolved"

What do you like about Scilife?

The system is user friendly and contains many different modules and has been well adopted internally.

Top Cons or Disadvantages of Scilife

1. Module Issues

Users report significant module issues affecting validation and data integrity, with unfulfilled support responses causing frustration.

See 1 mentions

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Anthony S.

Small-Business (50 or fewer emp.)

0.0/5

"System validation and data integrity issues go unresolved"

What do you dislike about Scilife?

The system is advertised as a validated system which is a requirement for us, yet have experienced a few major issues which put validation and data in

2. Poor Customer Support

Users report poor customer support from SciLife, with unresolved issues and lack of concrete updates over prolonged periods.

See 1 mentions

See Related User Reviews

Anthony S.

Small-Business (50 or fewer emp.)

0.0/5

"System validation and data integrity issues go unresolved"

What do you dislike about Scilife?

The system is advertised as a validated system which is a requirement for us, yet have experienced a few major issues which put validation and data in

3. Software Bugs

Users report encountering major software bugs that undermine validation, data integrity, and timely support from SciLife's helpdesk.

See 1 mentions

See Related User Reviews

Anthony S.

Small-Business (50 or fewer emp.)

0.0/5

"System validation and data integrity issues go unresolved"

What do you dislike about Scilife?

The system is advertised as a validated system which is a requirement for us, yet have experienced a few major issues which put validation and data in

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Anthony S.

Director

Small-Business (50 or fewer emp.)

5/26/2025

"System validation and data integrity issues go unresolved"

0/5

What do you like best about Scilife?

The system is user friendly and contains many different modules and has been well adopted internally. Review collected by and hosted on G2.com.

What do you dislike about Scilife?

The system is advertised as a validated system which is a requirement for us, yet have experienced a few major issues which put validation and data integrity into question. When the SciLife helpdesk was contacted, the tickets are quick to be marked as resolved, without having the resolution implemented yet and without sharing a timeline. As we continued to follow-up, we were always met with a "we are working on it" or "awaiting release" response with no concrete update, which has dragged on for over 1 year in some cases. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

Originally submitted 4/27/2022

"The system is great and we are implementing it heavily in our Canada branch"

5/5

What do you like best about Scilife?

The ease of documenting and keeping records Review collected by and hosted on G2.com.

What do you dislike about Scilife?

Small bugs on the system at times which hinders the speed of things that I can complete Review collected by and hosted on G2.com.

Response from Pedro De Oliveira of Scilife

Dear,

Firstly I would like to say thanks for dedicating time to writing this review. It makes us really happy to learn that you are happy with us and that we help you improve internal processes. We are actively working on improving our testing and quality processes to minimize bugs in the future.

Thanks once again!

Laura C.

QA Manager

Mid-Market (51-1000 emp.)

12/7/2022

"Correct service"

4/5

What do you like best about Scilife?

Utility of the program, intuitive and easy to use program. Speed and fluidity of the program Review collected by and hosted on G2.com.

What do you dislike about Scilife?

Resolution of technical errors over a long period of time, leaving documents inaccessible for months Review collected by and hosted on G2.com.

Holger W.

CEO

Small-Business (50 or fewer emp.)

Originally submitted 12/15/2021

"A solid, intuitive, all encompassing web app for your eQMS, but UX has room for improvement."

3.5/5

What do you like best about Scilife?

Everything is included in the platform that is needed for an eQMS. It is peace of mind that there is only one platform for everything dealing with quality. Single source of quality truth. Review collected by and hosted on G2.com.

What do you dislike about Scilife?

The UI is too crowded in my opinion. Too many buttons, too many modules, too many tables. There is room to make it more user-friendly. The UX is too time intensive. Review collected by and hosted on G2.com.

Recommendations to others considering Scilife:

Scilife is great for young medical companies considering an eQMS, it provides you with the foundations through the parent organization QBD. Review collected by and hosted on G2.com.

What problems is Scilife solving and how is that benefiting you?

Having a single digital platform for Relu's QMS. It allows a small team to manage the extensive documentation while adhering to the quality guidelines. Review collected by and hosted on G2.com.

Response from Trine Michelsen of Scilife

Hi Holger,

Thanks for taking the time to submit your review of Scilife and for giving us valuable feedback on how we can improve our UI! We will do our best to implement changes that will make the system, even more, user-friendly in the future.

It is great to read how you point out that every aspect dealing with quality can be handled within the Scilife platform. We are excited to form part of your journey as a young medical company!

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

12/19/2022

"Good experience with Scilife, sometimes errors, but fast response when tickets are created"

4/5

What do you like best about Scilife?

The new dashboard gives a great overview of all the tasks and trainings. Review collected by and hosted on G2.com.

What do you dislike about Scilife?

KPI module needs an upgrade to be useful Review collected by and hosted on G2.com.

Daniel Héctor G.

Vendedor

Small-Business (50 or fewer emp.)

2/11/2022

"All in one solution."

5/5

What do you like best about Scilife?

Scilife is easy to use, customizable, and very complete. It has lots of tools. Their teams are always willing to help with what you need. They listen to users to improve the service and deliver the best. Review collected by and hosted on G2.com.

What do you dislike about Scilife?

There are a few things to improve yet. You can't customize permissions for users like allowing a regular user to make "Controlled copies" (to assign to administrative positions) nor alerts for documents (you have but can't customize). The workflow to make documents obsolete is difficult to follow up. The good point is they look to improve to make it better for the users. Review collected by and hosted on G2.com.

Response from Trine Michelsen of Scilife

Hi Daniel,

Thanks for taking the time to submit your review of Scilife and for pointing out so many positive aspects of the system. We are delighted to receive a 5-star rating from you and will do our best to maintain it just as high in the future.

Of course, we still have room for improvement and look forward to debating on the points you mention in our next follow-up.

See you soon!

Rtoubes R.

Mid-Market (51-1000 emp.)

2/17/2022

"Pharmaceutical Laboratory"

3.5/5

What do you like best about Scilife?

What I like the most is the orderly way to find the documentation and the organization of the different folders in the system. In addition, you can see all the contents of the individual annexes of a procedure. Review collected by and hosted on G2.com.

What do you dislike about Scilife?

What I don't like is that to filter a document I have to enter a complete word in the search engine, and it doesn't filter automatically as I add letters. It seems to me that if this type of document filtering could be implemented I would have a much faster visualization of what I am looking for. Review collected by and hosted on G2.com.

Recommendations to others considering Scilife:

A very good system to organize the documentation of a company. Review collected by and hosted on G2.com.

What problems is Scilife solving and how is that benefiting you?

We are reorganizing all the documentation trying to organize all the folders of the different sectors. We have found that it is much easier and didactic to search for files and documents. Review collected by and hosted on G2.com.

Response from Trine Michelsen of Scilife

Hi R Toubes,

Thanks for taking the time to submit your review of Scilife! It is great to read that you find it easy to manage and organize documents within the system. Thanks also for your feedback on the filters, we will take this into account to further improve the system.

Alexander V.

Print Quality Executive

Mid-Market (51-1000 emp.)

Originally submitted 4/28/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Scilife is Innovative User friendly platform, beneficial for our company."

5/5

What do you like best about Scilife?

Scilife is intuitive and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Scilife?

It is not a dislike - maybe, I need more options for user account levels. Related to restrictions - security of the documented information. Review collected by and hosted on G2.com.

Recommendations to others considering Scilife:

Scilife is the perfect system for your business. Simple, easy to use and www based for easy access for all users from distant locations all over the world. Review collected by and hosted on G2.com.

What problems is Scilife solving and how is that benefiting you?

We do maintain our documented information within the Scilife. Currently, we have 4 active modules. The benefits are centralization and simplification of the document control. Digitalization. Facilitating, remote access to the system. Improvement of the security level. Review collected by and hosted on G2.com.

Response from Pedro De Oliveira of Scilife

Dear Alexander,

Thank you for reserving a bit of your time to review us. We are thrilled to read your review and to know you have so many nice things to say about us and the five-star rating!

Once again, thanks!

Jose Luis B.

Lab Proffesional

Mid-Market (51-1000 emp.)

4/27/2022

"Scilife helps organizing quality documentation and keeps everyone in the organization updated to the QMS"

5/5

What do you like best about Scilife?

The features Scilife has for documentation, training, equipment, and CAPAs, also the security, and the fact that an online signature is valid as a regular one. Finally, the fact that it complies with GAMP5. Review collected by and hosted on G2.com.

What do you dislike about Scilife?

The searching in Scilife may be difficult sometimes, the filters are not always easy to find when you search for a specific document. Also, uploading documents after editing them online fails (a lot), which means lots of time wasted and reprocessing. Review collected by and hosted on G2.com.

Response from Pedro De Oliveira of Scilife

Hello Luis!

Thank you for your review and for your time. We are delighted to know that you gave us five stars! We are actively looking for ways to improve the search and management of documents in Scilife.

It is always a pleasure to collaborate and work with you, Luis!

Thank you.

Cianna S.

Quality Assurance Specialist

Mid-Market (51-1000 emp.)

12/16/2021

"Highly recommend Scilife"

4/5

What do you like best about Scilife?

The way they have set up their modules really helps us stay organized, as it's clear where the document, event, etc. is in the workflow. I appreciate the time they put aside to meet with us on a regular basis to discuss what is working for us and what isn't. Review collected by and hosted on G2.com.

What do you dislike about Scilife?

There are always updates and improvements being made. There is ongoing conversation about how to make the experience better. So if you want something that remains consistent and does not change, this is not for you. Review collected by and hosted on G2.com.

Recommendations to others considering Scilife:

If you want to work with a company that will be very hands on and truly interested in how the software is doing for you, this is the company. Review collected by and hosted on G2.com.

What problems is Scilife solving and how is that benefiting you?

Scilife helps us maintain organization in our documentation of everything going on on our production floor, from SOPs to Equipment Logs to Deviations. For example, we used to create SOP's on google drive but now are able to ensure they are reviewed by the appropriate party, that all changes are tracked, and that trainees are reading them. Review collected by and hosted on G2.com.

Response from Trine Michelsen of Scilife

Hi Cianna,

Thanks for taking the time to submit your review of Scilife! We are very happy to see that you find the system highly recommendable and most importantly that the system is helping you work efficiently with your quality documentation as well as keeping track of trainings.

Also, thanks for helping us make Scilife even better! As you know many of the improvements implemented over these past months have come from you and your team. I've really enjoyed all our debates and am looking forward to more to come!

During the coming months, you will see that we will streamline the process with which implement changes to the system, our objective always being to constantly improve the system while at the same time making sure to plan these better so that you don't get the sense of constant updates.

See you soon!