ScalaHosting Reviews & Product Details

ScalaHosting, based in Dallas, brings over 17 years of experience in the web hosting industry. We offer a wide range of services - including Managed VPS, Shared, and Email hosting, as well as custom-built Managed Cloud Clusters tailored for large and enterprise businesses. Our core expertise lies in fully managed cloud VPS solutions, where we stand out the most. ScalaHosting is best known for developing SPanel, a powerful, full-featured alternative to cPanel/WHM. SPanel simplifies cloud VPS and website management, giving users greater control and flexibility. Our 24/7/365 “Ask Anything” expert support consistently earns 5-star ratings across all major consumer review platforms. In addition to our native data centers in Dallas, New York, Seattle, and the EU, we provide hosting in 32 additional global locations through our partnership with AWS. Every data center cluster is equipped with ultra-fast NVMe storage and the latest EPYC and Intel Xeon Gold processors, ensuring top-tier performance for websites and applications. Our eCommerce-ready Managed Cloud hosting plans come with a comprehensive feature set designed to enhance SEO and help websites rank on Google’s first page. ScalaHosting is also the exclusive VPS partner of OpenCart.com and Joomla.org and the only hosting provider endorsed by Joomla founder Brian Teeman.

Seller

ScalaHosting

Discussions

ScalaHosting Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Chris Rusev (CEO and co-founder of ScalaHosting)

Used by Wizeline and 2 others

Beta

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ScalaHosting is a high-performance Dallas-based Managed Cloud VPS provider with over 17 years of experience in the web hosting industry. Get 10% OFF now with this limited-time exclusive G2.com promo, valid for all hosting plans and terms available on scalahosting.com.

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Dominic F.

Owner

Small-Business (50 or fewer emp.)

7/16/2026

"Best-in-Class Live Chat: Fast, Convenient, and Backed by Top Agents"

5/5

What do you like best about ScalaHosting?

The Live Chat, is the best I have ever used, quick and convenient with the best agents on the market Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Im not a big fan of having to login separately to the Spanel once I have logged in already Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Dominic,

Thank you for sharing your experience with ScalaHosting. I truly appreciate your feedback about our live chat support and the assistance you have received from our team. Making sure customers can get help when they need it is one of our main priorities.

I’m also glad to hear that your VPS setup has been a good fit for managing multiple websites and meeting your specific requirements. I appreciate you sharing your thoughts about the SPanel login process as well, as feedback like this helps us identify areas where we can continue improving the overall experience.

Thank you again for choosing ScalaHosting and for taking the time to share your review. We look forward to continuing to support your hosting needs.

Warm regards,

Gabriella

Saul F.

Consultor de empresas

Small-Business (50 or fewer emp.)

7/16/2026

"Over 15 years with this hosting provider—an impeccable service."

5/5

What do you like best about ScalaHosting?

Whenever I run into a problem with my websites, they help me resolve it quickly and get everything back on track. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Actually, nothing; I’ve had this service for many years and haven’t had any problems. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Saul,

Thank you for sharing your experience and for being with ScalaHosting for more than 15 years. Your continued trust means a great deal to us, and I truly appreciate the opportunity to be part of your journey.

I’m happy to know that our team has been able to assist you with your WordPress websites and help you get things back on track whenever you needed a hand. Providing guidance and making sure our customers have the support they need is something we always strive for.

Thank you again for choosing ScalaHosting and for your loyalty over the years. We look forward to continuing to support you and your websites for many more years ahead.

Warm regards,

Gabriella

Michael M.

OWNER

Small-Business (50 or fewer emp.)

1/4/2026

"Exceptional Support and Fast Issue Resolution"

5/5

What do you like best about ScalaHosting?

SUPPORT. Issues will arise with any host but I've found that Scala respond faster than most. Tickets are usually acknowledged within minutes and I've never waited more than an hour or so for an actual resolution. No-one who manages client sites needs to be told how critical this can be.

VALUE. I paid less than $220 for three years hosting. Admittedly this was a special deal and it will renew at $502 but this is incredible value for money.

JOOMLA KNOWLEDGE. I build exclusively with Joomla CMS. The Scala team are experienced with Joomla and it shows. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Not really a dislike but I found that the Scala control panel took a little getting used to. All the services are there but after fifteen years with another host I had to het used to a new layout and menu structure. Not a big deal. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

Occasionally an update to the Joomla core may create an issue with the server configuration. As an example, a network in one of the filters or an incorrect path to the config file. In both cases Scala resolved the issue within the hour. Special mentions go to Jordan H, Tray R and Vlad G. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Michael,

Thank you so much for sharing your experience with ScalaHosting. I’m really glad to hear that our support team has been able to respond quickly and resolve issues efficiently, especially when running client sites. I completely understand how crucial that is. I’ll be sure to pass along your kind words to Jordan, Tray, and Vlad; they’ll be thrilled to know their efforts made a difference.

It’s great to hear that our Joomla expertise has been helpful for your projects. We know that working with a CMS like Joomla can sometimes be tricky, and having a team familiar with its nuances makes all the difference. I also appreciate your patience in getting used to sPanel. I know switching from a long-used interface can take a little adjustment, but I’m glad it has become easier to navigate over time.

Lastly, I’m happy that the hosting value and reliability are benefiting your work. Knowing that ScalaHosting helps you manage updates and server configurations smoothly is exactly what we aim for, and your feedback reassures us that we’re on the right track.

Warm regards,

Gabriella

Hector L.

administrator

Small-Business (50 or fewer emp.)

3/3/2025

"Scaling AI-Driven E-commerce: Why ScalaHosting is the Ultimate Engine for n8n"

5/5

What do you like best about ScalaHosting?

I provide premium web development services for stores and corporate pages, all powered by ScalaHosting’s Managed Cloud VPS. Beyond traditional hosting, I use n8n to integrate AI chatbots into e-commerce sites, improving conversion rates and support. ScalaHosting’s AI-driven security (SShield) ensures that my clients' data remains protected while their businesses scale. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

While I highly recommend ScalaHosting for AI and automation, it is important to note that their native server locations are somewhat limited compared to giants like AWS, and renewal prices can be higher than the initial offer. However, for managed VPS performance and SPanel efficiency, these trade-offs are usually worth it. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

I specialize in developing high-performance digital solutions for my clients, including corporate websites and complex e-commerce stores. To power these projects, I rely on ScalaHosting’s Managed Cloud VPS, which effectively solves the problem of technical complexity and server maintenance.

By using their managed service, I don't have to spend hours on OS-level updates, security patches, or firewall configurations. This allows me to focus entirely on building AI-driven workflows and automation via n8n, such as intelligent e-commerce chatbots that handle 24/7 customer support and personalized recommendations.

ScalaHosting provides the stable, secure, and maintenance-free infrastructure I need to deploy advanced AI tools without worrying about server crashes, ultimately delivering a faster and more reliable experience for my clients. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Hector,

Thank you for taking the time to share your positive experience with ScalaHosting! It’s great to hear that our Managed Cloud VPS has been a reliable solution for your clients’ websites and that it’s helped support your web development projects. Knowing that our platform contributes to your success and reputation as a developer truly means a lot.

I understand how frustrating spam emails can be, and I appreciate your patience while working with our support team to fine-tune your email security settings. We’re always looking for ways to improve, so your feedback is invaluable. If there’s ever anything else we can do to enhance your experience, don’t hesitate to reach out—we’re here to help!

Warm regards,

Gabriella

Scott K.

Director of Operations

Small-Business (50 or fewer emp.)

7/16/2026

"Top-Notch Support That Resolves Issues Fast"

4.5/5

What do you like best about ScalaHosting?

Their support is top notch. Every time we've had an issue they've been super quick to get it resolved. No attitude, just good people getting things done quickly Yes it is worth the price Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Nothing, they're great. I have no complaints what so ever Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Scott,

It’s wonderful to hear that ScalaHosting has been a trusted part of your online presence. Thank you for taking the time to share your experience and for highlighting the support you’ve received from our team.

I’m glad that our specialists have been able to step in whenever you’ve needed assistance and help keep your website running smoothly. Providing a helpful and respectful experience is something we value greatly, and your feedback shows us that we are on the right path.

Thank you again for your confidence in ScalaHosting and for recognizing the work our team puts in every day. We truly appreciate having you as a customer and look forward to supporting you in the years ahead.

Warm regards,

Gabriella

Deyan G.

Owner and Founder at TORO RANK Ltd.

Internet

Small-Business (50 or fewer emp.)

12/1/2025

"Fast Servers and Outstanding Support"

4.5/5

What do you like best about ScalaHosting?

Very fast servers, even on the shared plan, and great support. Pricing is also very competitive, and the UI is intuitive. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The occasional downtime, but it's still above 99% Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Deyan,

Thank you so much for sharing your thoughts with us.

I’m truly glad to hear that our shared servers have been meeting your expectations and that our support team has been there for you whenever needed. It means a lot to know that we’re able to provide a dependable environment for your business online.

We’re grateful to be part of your work and are committed to offering the consistency and assistance you rely on. Thank you for being part of the ScalaHosting community!

Warm regards,

Gabriella

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/16/2026

"Solid Uptime, Reliable Support"

5/5

What do you like best about ScalaHosting?

Overall, my websites have had solid uptime. I rarely run into problems, and when something does come up, the support team responds quickly and is very helpful. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Sometimes the cases can get a bit too technical, but the support team is always willing to help as much as they can. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi,

Thank you for sharing your experience with ScalaHosting. I’m pleased to hear that your websites have been running smoothly and that our support team has been there to assist whenever you’ve needed guidance.

I also appreciate your feedback about handling more complex technical situations. Our goal is to make sure customers feel supported, regardless of the complexity of the issue, and we’re always happy to help explain and resolve any challenges along the way.

It’s great to know that moving to ScalaHosting helped address the difficulties you experienced with your previous provider. Thank you for trusting us with your websites, and we look forward to continuing to support your online projects in the future.

Warm regards,

Gabriella

Mark R.

President/Owner

Small-Business (50 or fewer emp.)

12/26/2025

"Exceptional Support and Features Make Reselling Easy"

5/5

What do you like best about ScalaHosting?

They have the best support team of any company I have worked with in IT. I have had horrible experiences with most web hosting companies I have dealt with. Not so with Scalahosting. I was hesitant with it being email only.. Figuring my request would end up in some queue somewhere and never taken care of.. Not so.. They respond nearly immediately, and is meaningful.. This was my primary reason for choosing them to start my web hosting reseller and design business.. Every interaction is professional, prompt, gets to the root problem. They have been tremendously patient with my many questions. And on top of that, their features are meaningful and truly what is needed.. It isn't easy starting a reseller business.. But they have made it as easy as it can be, all things considered. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Approaching a year, and I really haven't found anything to dislike. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Mark,

Thank you very much for sharing such a thoughtful and detailed review. I truly appreciate you taking the time to describe your experience, especially knowing how critical dependable infrastructure and guidance are when launching a reseller and design business. It’s reassuring to hear that our communication model exceeded your expectations and that our team was able to respond quickly with clear, practical assistance rather than generic replies.

I’m also glad to know that our platform and tools have supported you as you built the foundation of your business. Helping clients navigate new ventures, answering questions with care, and offering solutions that make day-to-day operations easier are priorities we take seriously. Your trust in us at such an important stage means a great deal.

Thank you for choosing ScalaHosting and for allowing us to be part of your journey. We look forward to continuing to support your growth in the years ahead.

Warm regards,

Gabriella

Catherine V.

Director

Small-Business (50 or fewer emp.)

12/26/2025

"Reliable Performance, Outstanding Support and Great Value"

4.5/5

What do you like best about ScalaHosting?

The combination of reliable performance with excellent customer support. Also I find the price is more affordable then many competitors.

The server runs smoothly and has noticeably improved site speed. Migration to a new server was straightforward, and my apps was integrated without much hassle. the support team have been really helpful with permissions and SSL certificate renewals, when auto renewal failed. .

I really like the control panel, which is basically a stripped down cleaner version of Cpanel. It's easy to manage for frequent use, even without deep technical knowledge, which makes day‑to‑day management simple and efficient. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I can't fault much, but the Knowledge base is a bit lacking, as I like to try and fix things myself. Having said that its not really as the support team is excellent, but more tutorials would reduce reliance on them for routine tasks. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Catherine,

Thank you for sharing your experience and for outlining how ScalaHosting's platform fits into your daily workflow. I’m pleased to know that the transition to our environment went smoothly and that your applications were brought online without complications. It’s also encouraging to hear that our team could assist when manual intervention was needed with access settings and certificate renewals.

I’m glad the control panel has made routine administration more manageable and that the overall setup supports your business needs without unnecessary complexity. Your feedback regarding our documentation is very valuable as well. We are continuously working on expanding and improving our knowledge base so customers who prefer a hands-on approach have clearer guidance available, covering not only the basics but also diving into the deeper parts of hosting. Here are some useful links:

SPanel "How to" videos - https://www.youtube.com/@spanel-cloud-platform

ScalaHosting "How to" videos - https://www.youtube.com/playlist?list=PL6VmvMegREf9U1wZdxcEa7L0QFJd_2X35

ScalaHosting knowledge base - https://www.scalahosting.com/kb/

We appreciate your trust in ScalaHosting and your thoughtful comments, and we're happy to know our services have helped you streamline costs while maintaining a dependable setup.

Warm regards,

Gabriella

Heartwill T.

Technical Support Analyst

Small-Business (50 or fewer emp.)

7/21/2026

"Always-Up, Reliable VPS Hosting"

5/5

What do you like best about ScalaHosting?

My VPS is always up and running, never experience server or system issues. Very reliable hosting. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I can't think about anything at the moment. My experience has always been good. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Heartwill,

Thank you for sharing your experience with ScalaHosting. I’m happy to hear that your VPS has been meeting your expectations and has provided the dependable environment your business needs.

It’s also wonderful to know that the ability to scale as your business grows has been valuable to you. Thank you for choosing ScalaHosting and for placing your trust in us. We look forward to supporting your growth for many years to come.

Warm regards,

Gabriella