ScalaHosting Reviews & Product Details

ScalaHosting, based in Dallas, brings over 17 years of experience in the web hosting industry. We offer a wide range of services - including Managed VPS, Shared, and Email hosting, as well as custom-built Managed Cloud Clusters tailored for large and enterprise businesses. Our core expertise lies in fully managed cloud VPS solutions, where we stand out the most. ScalaHosting is best known for developing SPanel, a powerful, full-featured alternative to cPanel/WHM. SPanel simplifies cloud VPS and website management, giving users greater control and flexibility. Our 24/7/365 “Ask Anything” expert support consistently earns 5-star ratings across all major consumer review platforms. In addition to our native data centers in Dallas, New York, Seattle, and the EU, we provide hosting in 32 additional global locations through our partnership with AWS. Every data center cluster is equipped with ultra-fast NVMe storage and the latest EPYC and Intel Xeon Gold processors, ensuring top-tier performance for websites and applications. Our eCommerce-ready Managed Cloud hosting plans come with a comprehensive feature set designed to enhance SEO and help websites rank on Google’s first page. ScalaHosting is also the exclusive VPS partner of OpenCart.com and Joomla.org and the only hosting provider endorsed by Joomla founder Brian Teeman.

Seller

ScalaHosting

Discussions

ScalaHosting Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Chris Rusev (CEO and co-founder of ScalaHosting)

Used by Wizeline and 2 others

Beta

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ScalaHosting Integrations

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Verified User

Small-Business (50 or fewer emp.)

7/17/2026

"Quick Hosting with Exceptional Service"

5/5

What do you like best about ScalaHosting?

The service at ScalaHosting is very fast and excellent, truly punctual. I like the services they offer to customers, especially in the hosting part, which is very fast and high-level. The servers are excellent, and I really have nothing to complain about. I recommend any company to use ScalaHosting, as it is a very high level compared to other companies, especially here in Brazil. I feel that these services improve the performance of my projects, regardless of the plan I use. The initial setup was very quick and practical. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I think the aesthetics of the ScalaHosting login panel could be improved. Other than that, the services are excellent and I have nothing to complain about. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi there,

Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that your migration went smoothly and that our platform has helped improve the performance of your websites and e-commerce projects.

I truly appreciate your feedback about our hosting services and the setup process. It’s great to know that our team was able to make your transition easier and provide the support you needed along the way.

I also value your suggestion regarding the client portal design. Feedback like yours helps us identify areas where we can continue improving the overall customer experience. We are working on a major update to our Client Area, so hopefully it will meet your expectations.

Thank you again for choosing ScalaHosting and for recommending us. We look forward to supporting your projects as they continue to grow.

Warm regards,

Gabriella

Stefano M.

Wordpress Web Developer

Small-Business (50 or fewer emp.)

7/24/2026

"Next-Level Support and Easy-to-Use Platform at a Great Price"

4.5/5

What do you like best about ScalaHosting?

The support is truly next level, and the platform is easy to use. The cost is also great, so overall it feels like a strong balance of help and affordability. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

It would be nice to have more options for the little guys. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Stefano,

Thank you for sharing your experience with ScalaHosting. I’m happy to hear that our platform has been a good fit for managing your websites and that our team has been there whenever you’ve needed assistance.

I also appreciate your suggestion about offering more options for smaller projects. Feedback like yours is always valuable and helps us continue improving our services to better meet the needs of all our customers.

Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your websites for years to come.

Warm regards,

Gabriella

Terry's Wreinstemberg H.

Founder & Operations Director

Small-Business (50 or fewer emp.)

7/16/2026

"Excellent Customer Service and Competitive Prices"

3.5/5

What do you like best about ScalaHosting?

I really like your prices and customer service, which is 100% functional. Additionally, I found the initial setup of ScalaHosting very simple. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I think ScalaHosting could improve its panel, and I would like it to have its own panel instead of Spanel and better email platforms. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi,

Thank you for your thoughtful review and for choosing ScalaHosting for your digital marketing agency. It’s wonderful to hear that getting started with our platform was a smooth experience and that our team has been able to assist you whenever you've needed help.

I also appreciate you sharing your suggestions regarding sPanel and our email platform. Feedback like yours plays an important role in helping us improve our services, and I've made sure your comments will be shared with our development team for consideration.

Thank you again for your trust and for allowing us to support your websites. We truly value your business and look forward to being part of your continued success.

Warm regards,

Gabriella

David B.

Small-Business (50 or fewer emp.)

7/17/2026

"Reliable Email Hosting with Robust Spam Filtering"

4/5

What do you like best about ScalaHosting?

I am using ScalaHosting for my email hosting, and it does a good job filtering out spam. I like most that, for the most part, I don’t have to worry about my emails. The customer service is also very responsive and able to resolve my issues. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I took some time to get used to using chat and email to get problems resolved instead of talking to a live agent. I found it difficult to get the old hosting service coordinated with ScalaHosting. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi David,

Thank you for sharing your experience with ScalaHosting. I’m pleased to hear that our email hosting has helped reduce spam concerns and that our support team has been available whenever you’ve needed assistance.

I also appreciate your feedback about adjusting to chat and email-based support, as well as the challenges you faced while coordinating the transition from your previous provider. We understand that moving services can take some time, and we’re always working to make the process easier for our customers.

It’s great to know that you can rely on our team when questions arise and that your email experience has improved after the move. Thank you for choosing ScalaHosting, and I hope we can continue to provide a service that supports your needs in the years ahead.

Warm regards,

Gabriella

Mazen T.

SQL Developer

Small-Business (50 or fewer emp.)

7/17/2026

"Hassle-Free Transfer, Lightning-Fast Servers, and Responsive 24/7 Support"

5/5

What do you like best about ScalaHosting?

The fact that they handled the entire transfer from my old host for me saved me a lot of worry and effort. The quick response from their 24/7 support has already been really helpful, and the server speed makes my website perform great, too. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I dislike that I didn’t discover them sooner. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Mazen,

Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our migration team was able to make the transfer from your previous provider a smooth process and help take away some of the stress that often comes with moving a website.

It’s great to know that you’re already seeing improvements in your website’s performance and that our support team has been available whenever you needed assistance. We understand how important it is for a business website to have a dependable hosting environment, and we’re happy to be part of your journey.

Thank you again for choosing ScalaHosting and for taking the time to share your feedback. We look forward to continuing to support your website and helping your business grow.

Warm regards,

Gabriella

Anton J.

Director

Small-Business (50 or fewer emp.)

3/4/2025

"Great Service and Fantastic Support"

5/5

What do you like best about ScalaHosting?

Scala has been a breath of fresh air for our agency after dissappointing service and support by other hosting companies. Moving our sites over was easy and drama free. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Moving to the Spanel dashboard came with a small learning curve, but everything has turned out to be straightforward and easy to use. The support has also been fantastic throughout. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Anton,

Thank you for your thoughtful review! I’m so happy to hear that ScalaHosting has been a refreshing change for your agency. We know how important a smooth and stress-free migration is, and it’s great to know your transition went well.

I understand that adjusting to a new control panel can take a little time, but I truly appreciate your patience with SPanel. We’re always working to make it as intuitive as possible, and if you ever need guidance, our team is here to help!

It’s wonderful to know that we’ve been able to provide the reliability you were looking for. We’re grateful to have you with us and look forward to supporting your agency for years to come.

Warm regards,

Gabriella

Landon H.

Web Developer

Small-Business (50 or fewer emp.)

8/12/2026

"Their VPS hosting is the Perfect Balance of Performance and Cost"

5/5

What do you like best about ScalaHosting?

I love their VPS hosting. It's the perfect balance between performance and cost. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly haven't found anything I don't like. They've been great. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Landon,

Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our VPS hosting has been a good fit for your work and that it provides the right combination of resources for your personal and client websites.

It’s great to know that you haven’t run into any concerns so far. Thank you for choosing ScalaHosting and for trusting us with your projects. We truly appreciate your feedback.

Warm regards,

Gabriella

Amie R.

Independent Website Structure & Conversion Strategist

Small-Business (50 or fewer emp.)

7/16/2026

"16 Years of Consistency with Fast Customer Service"

4/5

What do you like best about ScalaHosting?

They’ve been consistent for the past 16 years, and their customer service response time is always quick. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Some of the support reps don’t read the tickets thoroughly, so it can turn into a lot of back-and-forth and sometimes takes a long time before I finally get the results I’m looking for. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Amie,

Thank you for taking the time to share your experience and for being with ScalaHosting for more than 16 years. Your long-term trust and continued partnership mean a lot to us, and I truly appreciate your support over the years.

I’m pleased to know that our team has been able to assist you whenever you needed help. I also appreciate your honest feedback regarding the support experience. We always aim to provide clear and efficient assistance, and your comments about the ticket communication are valuable as we continue working on improving the way we support our customers. I have forwarded your feedback to our QA manager, and they will review the situation.

Thank you again for choosing ScalaHosting as your hosting provider for so many years. We look forward to continuing to support your websites and being here whenever you need us.

Warm regards,

Gabriella

Seyda C.

owner

Small-Business (50 or fewer emp.)

7/24/2026

"Best-in-Class Customer Service That Goes Above and Beyond"

4.5/5

What do you like best about ScalaHosting?

Customer Service is the BEST. Also they are very responsive and quick and go beyond to solve your problem. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Compare to similar hosting services I find it expensive, especially for small businesses. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi Seyda,

Thank you for taking the time to share your experience with ScalaHosting. I’m very pleased to hear that our support team has been there for you and was able to help resolve the challenges you encountered with bot traffic, Cloudflare, and server load.

I also appreciate your honest feedback regarding pricing. We understand that costs are an important consideration, especially for small businesses, and we always aim to provide value through our infrastructure and the level of assistance we offer.

Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to continuing to support your website as your business grows.

Warm regards,

Gabriella

John H.

I am the owner of a website that offers courses and books on personal development

Small-Business (50 or fewer emp.)

1/15/2026

"ScalaHosting Came Out on Top—Excellent Customer Service So Far"

5/5

What do you like best about ScalaHosting?

I am a new customer, moving my website from another host. I did extensive research and must say, in every category, ScalaHosting.com came out on top. I even test other sites using ScalaHosting.com Before signing up with them, I used their customer service and found it excellent. I was chatting with a real person, who answered by questions well. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Nothing yet, time will tell. I would say, it was difficult to find them; reviews are not easily available on the internet. I had not yet been using G2, so did not know about them. Now I am using G2 and am happy to be here, trust! Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

I had been using a major web hosting service for over ten years. They were bought by a much larger company. Service declined greatly and become impossible, a common problem as hosting companies are being bought by private equity, etc. Scale is a privately owned company that is a manageble size and has the best customer service I have found. Real people who are very informed, competent and nice. Certainly like this!! Also, Scala seems to have much better speed in how webpages appear. I am not an expert, but do like this. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

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Hi John,

Thank you for sharing your experience and for choosing ScalaHosting after such careful consideration. I’m pleased to hear that your early interactions with our team gave you confidence before making the move and that speaking directly with a specialist helped answer your questions clearly.

I also appreciate your honest feedback about discoverability. We continue to work on being more visible and transparent across different platforms, so comments like yours are very helpful to us. It’s encouraging to know that once you find us, the transition from your previous provider already feels like a positive change.

Knowing that our independent approach, approachable specialists, and overall platform responsiveness are making a difference for you means a great deal. I hope this will be just the beginning of a long and smooth experience with ScalaHosting.

Warm regards,

Gabriella