I use Sawyer to let customers register for my music classes, and it means I spend a lot less time registering customers myself. Refunds are very easy. What I like most is that it integrates really well with my website. They let you put a widget right into your website, it builds right in, and customers get a seamless experience. Setting up was fairly easy for the most part. Setting up a whole semester took about twenty minutes to half an hour, which is about 10 to 15 classes per week to set up within the calendar, but they have a really good copy paste kind of thing, so it's not too hard. Review collected by and hosted on G2.com.

They could streamline the experience a little bit better for the user. A lot of the classes look similar when scrolling through and maybe they could separate them to look a little bit different each. the schedules can all look the same as opposed to making them look a little different so that you know that you're scheduling a summer session versus spring session Review collected by and hosted on G2.com.

Very user friendly- everything is laid out logically and easy to find. They keep updating and making improvements and adding new features. I like the interface that allows you to set up a new class or workshop- it is easy to use, flows easily, and allows you to add multiple images and videso. Review collected by and hosted on G2.com.

Two things: 1- customer service has no phone number and only operates on east coast time. as someone who works in pacific time, i'd love to be able to reach someone after 2pm our time. 2. No cut off time as a regular feature in setting up a camp or workshop. I'd like to add a 48-72 hour cut off time to our events so that I don't have to go in and manually 0 out the enrollment. EventBrite has the option to add an end date and time to stop accepting new enrollments- I'd love to have that feature. Review collected by and hosted on G2.com.

Sawyer has been super helpful in the registration and payment process. I love that I can put all my class info in and it all fits into place when parents sign-up. Collecting payment, giving refunds or credits, changing registration, it's all super easy and helpful to a new business. Review collected by and hosted on G2.com.

Sawyer keeps updating and adding to their program, so it's come a long way in just the short time I've used it. I would like to see better messaging options and a way to document communication with parents. My email box is full and quite a mess, so it's hard to keep communication with parents organized. There can also be some added features to the birthday/field trip options and how it is displayed. Overall, it's worth the investment, but a few things could be improved. Review collected by and hosted on G2.com.

I like that Sawyer makes it much easier to collect analytics about individuals and families, which is really helpful. Managing the check-in and check-out process is also a breeze with Sawyer. I also appreciate that I can easily build and manage classes with Sawyer. Review collected by and hosted on G2.com.

The reporting does not easily provide usable data. If I want to find out how many kids took a class, or how many unique participants I had over a summer, Sawyer does not make that information easily findable in Reports. Also, I can't cancel a registration and hold onto a deposit, even though I can set up deposits in booking. There is not a way to split charges for broken families. Review collected by and hosted on G2.com.

I use Sawyer for summer camp check-in and enrollment. It's easy to see who is enrolled and how many, plus I can check them in online. The interface is very pretty and easy to use. I use it to view camps on the calendar, see which kids are enrolled in my class, and then check them in and out on the day of. The calendar view, the enrollment list, and the check-in/out workflow are the parts I rely on most. The initial setup was very easy. I really like it. Review collected by and hosted on G2.com.

I think it is a little clunky to click multiple buttons to check each kid in or out. I have to select each student and confirm — "confirm or whatever it's" — whatever the button says. I want to just click one button, like a check mark to mark the person in. Review collected by and hosted on G2.com.

It is very user friendly and easy to set up programs for participants to enroll in. We use the Semester and Camps to set up sports programs. It is easy to navigate for families and the pricing is great. Review collected by and hosted on G2.com.

For program setup, I wish we could go a bit more in depth with the tools available. For example, after I set up a program with specific dates, I can’t change or edit those dates in case something happens. It’s also a bit difficult to find the rosters for older programs. I wish there were a feature that lets us view past semesters along with the participant lists. Lastly, when sending out emails, I want to be able to copy each participant’s email and phone number, but there isn’t a user-friendly option to do that. Review collected by and hosted on G2.com.

I like how it's easy to change and edit schedules, and I also love how I can integrate it within Squarespace. It is very easy to use and code in, and also easy to post new schedules. It generally runs very fast, and while I don't pay for the service, it is very easy to see financial data. I also like how when I have an issue, I can look it up, and Sawyer generally has good help pages and customer support. I think the pricing matches the value, because we make a lot more than it costs. I regularly use the website integration and scheduling, as well. Review collected by and hosted on G2.com.

I don't think the AI/intelligence feature on Sawyer is necessary — I've never used it and have been perfectly fine without it. There are only a few small quality-of-life improvements I'd like, such as the ability to search for an instructor instead of scrolling down, but it's not a big deal. Review collected by and hosted on G2.com.

I appreciate that Sawyer allows me to spend more time on making a great camp and less time stuck in the minutia of administration. The ease of handling registrations and sensitive client information and ensuring compliance with legal requirements is incredibly helpful. I also like that I can quickly access my camp rosters, which streamlines my management tasks. Once I learned the software, its user-friendliness stood out, making tasks like understanding the reporting and adding new camps manageable. Overall, the ease of setup was impressive and contributed to Sawyer's overall effectiveness. Review collected by and hosted on G2.com.

Check in and check out procedure for high volume drop off and pick up times and variable billing for after care services that are billed hourly. Review collected by and hosted on G2.com.

I find Sawyer to be a fantastic scheduling tool that's very helpful for my dance studio. It's especially great because it allows me to duplicate schedules for multiple sessions, which is very user-friendly for my clients. They seem to really like it, and it makes life easier for both the studio owner and the client. I think their customer service is excellent, and I love the aesthetics of it because it looks really nice and is great for marketing to new families. I also love that it's a one-stop shop for studio owners, allowing me to manage scheduling, finances, and pretty much everything in one place. It was incredibly easy to set up, way easier than I anticipated. I also appreciated that Sawyer started as a grassroots, up-and-coming tech company and was one of the first to offer marketing and online registration, which was not available with Dance Studio Pro back then. Review collected by and hosted on G2.com.

I think Square is a bit expensive for what you get in terms of marketplace in smaller towns. I was in Los Angeles, and I felt as though I was getting a lot of benefits from Marketplace, but now my studio has moved to Joshua Tree area, and I'm not finding that the marketing aspects of Sawyer are working very well. Review collected by and hosted on G2.com.

I find Sawyer easy to use, which is great since I can effortlessly create camps and manage the calendar. It's visually appealing, making it straightforward for our customers to see camp availability. It's also convenient for parents to check the calendar and know how many spots are left for the camps. I appreciate that changing dates is as simple as a click of a button, with the functionality to easily process refunds. The customer support is easy to access, and I like being able to look up reports about revenue. The infrastructure Sawyer provides is something essential for us and couldn't be replicated on our own, making camp management smoother. The initial setup was very easy because a lot of real help was offered from real people. Review collected by and hosted on G2.com.

It's hard to explain the camp title issue. I had my camps listed as week one, week two, week three, but that title didn't transfer over to the client side. Instead, it just says summer camp. Also, I find it difficult to email past camp families all in one. I'd really like a feature where you can email everybody through Sawyer. Instead, I have to download the client list, which isn't set up properly for Mailchimp where names need to be divided into columns for first name and last name. That's a simple fix I think Sawyer could make. Review collected by and hosted on G2.com.